Glowroad — poor service and horrible response

There are few orders which are placed more than 10 days and still not dispatched, i am not able to reach your helpline number as well which is the most saddest part too. request your urgent attention as customer is unhappy.

Order ID[protected]
Order ID[protected]

i have started wondering on whats happening with your team as the quality of service has started reducing

i would want to know when this would be dispatch.

Most importantly now my phone option for calling is disabled and every time i need to write email. post writing when i reply it says i need to write fresh emails, means for every response it takes 2 days.

This team was providing wonderful service and i am shocked with the recent replied and standard response and poor way of handling things