Godrej Locking Solutions & Systems Complaints & Reviews

3 months after installation, 2 locks out of 14 found defective. Both side handle with key type Godrej 6 lever locks V type licking lever stuck inside, not able to pull out....

The keys are not properly working in the key socket I cannot close or open the door using the keys.. both from outside and inside.....

Dear Sir,
I have purchased 36 pcs. Godrej Mortise Locks (7 Lever Mortise Deadlock 2 Way) on dt. 05-10/21 . After installation of 1 month when i insert the key in key slot and spin the key breaks. I spoke to the customer care but did not get any help from them. Please solve my problem as soon as possible....

Sir, I am from Jammu and Kashmir.
I purchased Godrej VDP before few months but unfortunately after two months the outdoor unit of it doesn’t work properly, when i call customer care, they send some technicians and they also fail to resolve my issues, after they assured me that we will replace it, but neither they repair nor replace, what i can do now as of only two to three months now left of warranty...

It has been 16 days since service request raised for repair of lock that is not working.
Understand Godrej has only one service Center in Bangalore and service can be provided at Technician’s convenience
Nobody is able to help in Godrej….....

Dear Godrej Team, 28/08/2021

I have purchased this Godrej Lock on 21/-8/2020 from M/S Sanwa Hardware Mall-Udaipur for Rs.1960.00 against bill no-1468.

I had actually asked him for a door lock that hangs on the bolt, normal but something secured.
The shop keeper Mr. Feroz insisted that I take the above so I purchased the same. He said I will send the person to fix it but later said he is not available...

Dear team
I am belonging in maharashtra Beed District si have purchase 8 levers lock 2 Quantity on dated 28.09.2020 but 1 lock is Not working Now as per billing lock is under warranty Now I require Replacement our deler is strictly denay for replacement
I have talk to your Customer care Executive she told Me that company not provided service of My location.
Please look into the matter

Regards
Vijay...

From
prakashnagar credit co operative society ltd.,

the above said society has hold godrej locker
one of the customer lost her key therefore that locker as break down and open it...

I am a resident of Jagan studio, Pragathi Nagar, Hyderabad.Vasavi Marketing installed the lock and left. My wife was present at the time of installation. I came to the house and tried to lock the system but the key is not inserted into the key slot. It is very difficult to operate the lock. So please provide the assistance to lock the door properly.
Thank You....

This lockset is news but very high noisy plz resolve it...

My service call number P[protected].
I have given complaint regarding my safe locker display to godrej customer care.
As they arranged a person for the same they had charged me Rs500 for the same and told me your xyz part is not working and it will charge to some where about 1800 to 2000.
After that I called them multiple times that your person had not arrived so they came after a month for service. The Same day he asked...

I am using Godrej 8127 main lock.

Latch bolt puller screw not there. Need an new Screw...

Door lock is not working ....

I brought a Ultra XL+ Godrej lock on 11/11/2019 and it was installed by company personal.
I am facing issue with Locking the door, Godrej lock is stuck and it's not locking a door and also key gets stuck it's not moving on lock side...Please solve the my problem ......

Yesterday I have raised a service request, [protected].

It's been 24 hrs, I am waiting my door to be opened. The lock is under warranty and and fitted by Godrej itself.

You people have assigned a technician and he was unable to open the lock, he just drilled the key hole.
He was insisting to break the door, this is highly unacceptable. My door is far more expansive and I have done some interior work.br...

I brought new door lock on 05/04/2021 and was installed by the company personel. I hardly used it 5 to 6 times as I have left to my native in the same week and home was kept locked. I came back to hyd yesterday only. In the morning I am about to leave and door was not getting locked. I have raised a complaint. Executive is demanding Rs 250/- as service charge. What is the warrenty you are providing....

Main door lock not working properly...

Lock total complaint
[protected]...

We have purchased 5 set of godrej handal lock model no-neh-06 8" 7117 on[protected] from sumit enterprises gurgaon-122001. On[protected] one piece of these handle locks got stuck badly. This handle did not open lock even after carpainter's millions attempts.After which it had to be compelled to cut it.This is a question mark on company product.. Please replace it...Otherwise i will put this matter in consumer court....

I had requested Godrej Customer Care for purchase of duplicate key against my Godrej Ultra XL+ Tribolt lock . They provided me the contact no. of Mr. Purna Pradhan (M- [protected]). I had contacted Mr. Purna and he informed me to come to his location at 4:30pm of 26th April 2021 but he did not came till 6:30pm. I had called him at that location 3-4 times. Every time he assured to reach within 5minutes but did not came. Lastly, he switched...