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Google India / Tez Complaints & Reviews

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Updated: Aug 31, 2025
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Google India / Tez reviews & complaints page 68

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A
ADITYA AMARA
from Hyderabad, Telangana
Nov 6, 2017
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My bank andhra bank
My friend send me 150rs to me on tez app
I received credited money
And again i send money to my friend account through tez app 150rs but it's transaction failed and but my money was debited from my bank account
How it's possible transaction failed but money was debited what a bank what a bank
I want my money back
Problem andhra bank please update andhra bank net
+2 photos
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details and your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Dear Customer,

We regret the inconvenience caused and acknowledge your concern. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Dear Customer,

We were unable to get a response from you through email or phone. Hence we request you that if your grievance is still not resolved then please write to us at [protected]@andhrabank.co.in to help resolve your issue.

Regards,
Andhra Bank Customer Service
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    S
    sagniik
    from Kolkata, West Bengal
    Nov 6, 2017
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    Address: Kolkata, West Bengal, 700152
    Website: google tez

    I have done a payment of 2990/- rupees on 6th november, money deducted from my axis bank account but not credited to the recipient's account. The upi transaction id is[protected] and the google transaction id is cicagic6_pbuew.
    I have done this through upi payment procedure. The status of this payment is showing 'processing'.
    I have previously done another payment through upi of rupees 600/- which is showing "processing", and here also my money deducted but not creited to the recipients account. Here for this transaction the upi transaction id is[protected] and the google transaction id is cicagidykps0za
    +1 photos
    Nov 06, 2017
    Updated by sagniik
    the complain is not resolved
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      A
      anil31520
      from Kachhwa, Uttar Pradesh
      Nov 6, 2017
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      Website: www.google.com/tez

      I am using google tez and my friend was sending me money through tez and his bank account debited but on google tez it is just showing processing. Firstly he tried to send me 50 rupees same happened with that and again he send 150 then the same happened, it show processing and receiver (Me) didn't receive money. So please we both are students and this is huge amount for us. Please refund our money. Or process the transaction soon.
      +2 photos
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        S
        Sandip Agarwal
        from Noida, Uttar Pradesh
        Nov 5, 2017
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        Address: Kamrup Metropolitan, Assam, +91
        Website: Google Play store

        Dear sir/ madam

        Without my any information and without my permission google play service has auto deduct the amount with rs 699.00 with my account. So i m humble request your honor plz refund my money. I m very helpless. Please refund my money immediately. I"ll cheak the bank massage and i m very shocked. How is possible. I m belong very middle class family. So plz your honour plz refund my money my account
        +1 photos
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          M
          Mehul Agrawat
          from Gurgaon, Haryana
          Nov 3, 2017
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          Address: Jaipur, Rajasthan, 302001
          Website: [email protected]

          Hi,
          I send the amount of 300 rs to my friend with the help of tez on 31 oct 2017 around 2:41 pm but he not received yet and its more then 48 hrs. Amount was deducted from my account on the same day on same time regarding this issue i tried to contact your customer support teem with the help of app and all this thing i've mansion in that after that i got the call from ur end after that im waiting for a response til 15min but from your end no one respond on my 1st attempt on 2nd attempt i've to wait 5 min again but not got any response its very wast service i have seen... Want response asap.
          I tried to send the details throw email id which was available on google and its says address not found ([protected]@google.com)

          Tez customer
          Mehul
          Feb 06, 2018
          pathak_kajal's response
          I have transferred 2000 Rs to someone's account and what I have noticed that amount has been deducted from my account but not credited in other account. I did this transaction on 1st feb.2018 and now its been a week they have not taken any action even after I raised many complaint.

          Current Status is showing "Track Payment Progress"

          SIR, DTD 3.11.17 i transferred Rs 550/- to my friend but he cannot get money. i have show message transaction failed.but that amount not credited to my account. i have show one message - UNDER REVIEW.following are the transaction id
          transaction id[protected]
          On 1st feb.2018 I have transferred 2000 Rs to someone's account and amount has been deducted from my account but not credited in other account.

          amount not received - Comment #2995513 - Image #0
          pathak_kajal's reply, Feb 7, 2018
          Still i didn't get any response, sir can you please support me to refund amount.
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            G
            gudavalli harika
            from Visakhapatnam, Andhra Pradesh
            Nov 3, 2017
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            Address: 521137

            I have made a transaction on 1st november of 500 which was debited from my account but didn't credit the amount in my friend.
            And i got sms (Upi-debit-for-credit reversal-txn)
            And also one more transaction made on 31nd september of 50 same debited but not credited the details google transaction id: cicagicyjdeiwqupi transaction id:[protected]
            Same rs.50 on 31st september
            Google transaction id: cicagicyg7ypiw
            Upi transaction id:[protected] please
            Resolve my problem...
            +1 photos
            madam submit a complaint to rbi
            with bank a/c details and transaction details type rbi compliants in Google click on first search results next select banking ombudsman scheme next complaint form next after filling details suit complaint.
            and mail to following mail id
            upi.[protected]@npci.org.in.
            Sir, UPI ID :[protected]@okicici, my problem please solve sir.19 november 2017 rupees 800 Tez app
            successful, but my account in not diposit .please my problem solve thank
            you sir...vijaya...(TEZ APP Fraud )20 days complaint No solve
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              V
              vc1403
              from Kanpur, Uttar Pradesh
              Nov 3, 2017
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              Website: tez.g oogle.com

              Sir actually maine ek account tez app per banaya tha, jo ki google ki ek transaction app hai usme mera acount [protected] no. Se hai. Maine apne ek friend jo ki ankit hai use maine refer kiya aur uske bad jb wo mujhe 10 rs bheja to wo mere acount me na aa ke pending dikhane laga uske bad wo is app ko fake samajh k uninstall kar diya & 5 oct. Ko mere acount me wo 10 rs aa gaya. But mujhe abhi tak 51 rs ka reward ni mila hai. Full payment detail niche hai-

              From: ankit yadav so rajesh yadav ([protected]@okaxis)
              Issuer bank: bank of india

              To: vishal chaturvedi ([protected]@okhdfcbank)

              Google transaction id: cicagici9pf0sw
              Upi transaction id:[protected]
              My account is debited INR 150.0 on Date[protected]:05:20 PM by UPI Ref No[protected]. But it is shown that transaction is failed and recipient didn't receive any money. Please help me to resolve this issue. Response me as soon as possible.

              rs 51 as reward not found - Comment #2910434 - Image #0
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                D
                Debasmita padhy
                from Kharagpur, West Bengal
                Nov 3, 2017
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                Respected sir/madam

                I have made a transaction of rs.5000 using the tez application on 29.10.2017 at 08.23 pm...
                The transaction was failed but the amount has been debited from my sbi account... And there is no refund till now...

                Therefore i request u to consider my case and do the needful to refund the as soon as possible.
                Kindly give some reply for reaassurance..
                Google id.. Cicagid8opuqfq
                Transaction id..[protected]

                Debasmita padhy
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                  L
                  lipun2580
                  from Delhi, Delhi
                  Nov 3, 2017
                  Resolved
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                  Resolved

                  Address: 753004
                  Website: Tez google application

                  On 13th october an amount of rupees of 1000 has been deducted from my sbi account through tez application but not credited to the beneficiary account. I complaind it but there is no response coming from them.. So kindly solve my issue for which i shall be grateful to you. My contact no -[protected]

                  Google transaction id cicagic4gk-flq
                  Upi transaction id[protected]
                  +1 photos
                  Nov 3, 2017
                  Complaint marked as Resolved 
                  i have transferred rupees 1000 to a tez user.Her name is SHUBHASREE DASH, mobile no-8763177988 and Tez id is tunu.1993@okhdfcbank Neither any call nor any email came from the company. i transferred the amount using mobile no which is registered in tez.and i already provided the screenshot.
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                    B
                    bansa63
                    Nov 2, 2017
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                    Address: Bathinda, Punjab, 151509

                    I have make a payment via google tej app my money is debited from my account but not credited to benificiery account. This was happens at 30october 2017, 18:13pm. Please see this issue so that my account is credited.

                    Google transaction id: cicagidch_b3pa
                    Upi transaction id:[protected]
                    Here is my contact no. [protected]
                    Gmail id - [protected]@gmail.com
                    I hope my problem will be solved at the earliest
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                      V
                      Vishal Meghani
                      from Delhi, Delhi
                      Nov 2, 2017
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                      I made one upi transaction on 25 sep 2017 of rupees 1891 payment was deducted from my account but didn't get credited to the beneficiary's account and the status was waiting for bank. Later on 5 oct 2017 it changed to failed but i didn't get the refund yet. I have contacted with the customer executives and every time i just get the answer you have to wait for few more day but its already more than a month and i think there should be a maximum time period for the issue to be resolved. I am tired of calling again & again but not getting any solution. Please help.

                      Thank you
                      Vishal meghani
                      [protected]
                      CICAgIDKw-X4Ew
                      UPI Transaction ID:[protected]
                      CICAgIDKtJbcOw
                      UPI Transaction ID:[protected]
                      CICAgICKtPOzPw
                      UPI Transaction ID:[protected]
                      CICAgICKhOiREQ
                      UPI Transaction ID:[protected]
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                        S
                        Shuubhamkumar
                        from Pune, Maharashtra
                        Nov 1, 2017
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                        Address: Latur, Maharashtra, 413512

                        I did a transaction of rs 3000 amount deducted from account but not yet reached the recipient account.
                        This transaction is done from tez

                        Upi transaction i'd is[protected] similarly many other transactions are stacked in 1 other account of my friend.

                        Please sort out the issue its been more than one weeks since it.

                        Their transaction id also i will mention here

                        Google transaction id cicagidou-3aoq...
                        +1 photos
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                          P
                          Phanikumar Uddanti
                          from Hyderabad, Telangana
                          Nov 1, 2017
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                          Address: 507203

                          I have sent 200rs from tez account to my brother tez account. The amount is debited in my sbi savings account. But requested person had not received the amount i sent so many complaints for this but people are not responding its been 7 days please raise the issue and resolve it asap my account details a/c no [protected] ifsc code sbin0013327 please take action
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                            K
                            Kunal_bisht
                            from Delhi, Delhi
                            Nov 1, 2017
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                            Hi team,
                            I am kunal. I am using tez app from last 3 days this app is not correct. I paid 17000rs to my friend via tez app but the transaction is still processing from last night and also my money has been debited from my bank account and my friend also not received any type of amount.

                            How to solve this? Please raise a compliant and help me i want my money back.
                            +1 photos
                            Hey Kunal, I have a similar complaint. Did you get your money back?
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                              L
                              Liteq
                              from Nagercoil, Tamil Nadu
                              Nov 1, 2017
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                              Address: 629002

                              Suddenly while using my gmail account my account get disabled without any warning or information. Then i tried to enable it, the google team ask two days to wait. But already 4 days left. Still i haven't received any reply from google and also i cant recover my account. I need some details that has been stored in gmail. Please enable my mail for at least one day. I will take a backup of my contacts. I am suffering a lot by this type activity. Please help me in this regard.
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                                R
                                Raj26894
                                from Delhi, Delhi
                                Oct 31, 2017
                                Resolved
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                                Resolved

                                Address: 517501

                                Today I installed tez app and part of the transaction I send money to my friend in the evening my money debited from bank but the receiver (my friend) didn't receive the amount yet the app is saying its still under processing
                                How much time I have to wait we are living in 2017 not in 1940 plse use your brain everyone wish to transfer the money within seconds but you people making the fools of whole world
                                Immediately take on action tez app I need my money back or else solve the transaction issue - ref no :[protected]
                                +1 photos
                                Mar 21, 2018
                                Complaint marked as Resolved 
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                                  A
                                  Ashi negi
                                  from Jammu, Jammu and Kashmir
                                  Oct 31, 2017
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                                  Address: New Delhi, Delhi, 110091
                                  Website: Young joy and Google services

                                  This is ashi negi from new delhi, india. With reference to above subject i would like to say that i haven't done any purchase from young joy and google services but my sbi account [protected] got debited twice on 29th oct 2017 for the amount of rs 6274. Total amount of rs 12, 548 fraud transaction took place from my account through debit card for young joy and google services. Kindly look into the matter and stop the payment and purchase as soon as possible and refund my amount.

                                  Yours faithfully
                                  Ashi negi
                                  Oct 30, 2017
                                  Updated by Ashi negi
                                  My name is ashi negi. My sbi account [protected] got debited twice with the amount of rs.6274 by young joy google. I haven't done any purchase from young joy google. As far as i know my debit card has been cloned and some fraudster has done this. I dint even received any one time password for the transaction. Kindly stop the purchase and refund the amount in my account.
                                  This company also performed unothorized transaction in my account just now 10/28/2017 amounting to almost 10k in peso. As per checking in this site there are multiple complaints same as mine. You need to take us seriously!!
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                                    R
                                    Rohan kumar satapathy
                                    from Bahula, West Bengal
                                    Oct 31, 2017
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                                    Address: Cuttack, Odisha, 754071

                                    I am rohan kumar satapathy having account no [protected] in obc bank, and phone number [protected], transferred an amount of rs. 501 yesterday at 10.34 am, through tez app with google transaction id: cicagid8q5fzja and upi transaction id:[protected], money have been deducted since yesterday, its been 24 hours but money didn't reach the receiver. I am attaching the screenshots of transaction... Please solve my issue as soon as possible.
                                    +1 photos
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                                      M
                                      Maheedhar Talluri
                                      from Addanki, Andhra Pradesh
                                      Oct 31, 2017
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                                      Address: Visakhapatnam, Andhra Pradesh, 530045
                                      Website: Tez.com

                                      I've been credited rs.100 via tez by my friend today evening. I got the amount credited into my account but within a span of a minute i've got message that your account was debited through upi for credit reversal transaction.!
                                      How could that happen?
                                      No one from tez side is responding!
                                      Who will give me my amount back?
                                      Even the person who sent me didn't get them credited back into his account?
                                      Isn't it a problem if i transfer more amount using this app and that gets reversed too?
                                      +1 photos
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                                        M
                                        Mayur Dudhatra
                                        from Amli, Dadra and Nagar Haveli
                                        Oct 28, 2017
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                                        I have make a payment via google tez app my money is debited from my account but not credited to benificiery account. This was happens a twice at 25 sep, 2017 and one more time on 08 oct, 2017. Please see this issue so that my account is credited. I wait for so much time but still not get refund.
                                        From: mayur dudhatra ([protected]@okaxis)
                                        Issuer bank: axis bank

                                        Google and upi transaction id of all 3 transaction is as follows
                                        1. 25 sep, 2017, 4:34 pm
                                        From: dudhatra mayur naranbhai ([protected]@okaxis)
                                        To: chirag j karkar ([protected]@okhdfcbank)

                                        Google transaction id: cicagidgs-kauq
                                        Upi transaction id:[protected]

                                        2. 25 sep, 2017, 4:35 pm
                                        From: dudhatra mayur naranbhai ([protected]@okaxis)
                                        To: chirag j karkar ([protected]@okhdfcbank)

                                        Google transaction id: cicagidgs7qzoq
                                        Upi transaction id:[protected]

                                        3. 08 oct, 2017, 7:35 pm
                                        From: dudhatra mayur naranbhai ([protected]@okaxis)
                                        To: gunjan rajeshbhai radadiya ([protected]@okicici)

                                        Google transaction id: cicagicoist5ha
                                        Upi transaction id:[protected]
                                        +3 photos
                                        My upi transaction id[protected] and i paid through google tez app, , bt the reeceipant have not got it, ,

                                        money is deducted - Comment #2902348 - Image #0
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