HappyEasyGo — flight cancelled by airline with full refund, but happyeasygo is not giving full refund

 
2 Reviews
India
 priyankr03 on Feb 14, 2019
My flight from lucknow to delhi (G8-212) on 22-feb-2019 has been cancelled by goair airlines and they have initiated the full refund. But happyeasygo is not giving me full refund. I don't understand why they are charging me the heavy convenience fee if it's fully refunded from the airline itself.
Looks like their policy is against their consumers, and on top of that their customer care is even more worse.
They should refund me full amount as i am not cancelling the ticket, it's the airline only. Please write back to me on email: [protected]@gmail.com, if at all happyeasygo have any solution for that.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I booked air tickets from this site called Happyeasygo. My money has transactioned successfully but ticket is not send to me. To conform this i called Indigo customer care no. they told me none of tickets is booked in this particular name i told to them even lots of money i have paid please take actions against it. It is totally fraud company.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    HappyEasyGo - flight cancelled by airline with full refund, but happyeasygo is not giving full refund

    Contact Information

    Company:HappyEasyGo
    India

    Complaint categoryCategory: Airlines
    Website:
    Add Company Information