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Haryana Transport Department Complaints & Reviews

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Updated: Nov 12, 2025
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Haryana Transport Department reviews & complaints page 17

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M
Monika Sehra
from Pundri, Haryana
Dec 22, 2019
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Address: Sector 30, Gurugram, Gurgaon, Haryana, 122001

Hi,
I am travelling in bus number (Hr38v6308)-gurgaon to hisar
Departed at time-3:20pm from gurgaon

Someone is smoking in the bus which is not allowed and i am feeling uneasy because of smoke.
Driver and conductor (Both) are busy in talking and not taking any action.
It looks like they don't even care.
They didn't even had a look who is smoking.
I faced this smoking smell issue earlier as well in these government haryana roadways bus when the driver was smoking.
This is pathetic and i request you to take action on this.
Haryana Transport Department customer support has been notified about the posted complaint.
On Sunday city bus service which starting time is 08:05 am . But bus driver start late at 08:15 I.e. 10 minute late . Bus route was bus stand to Azad Nagar. Do needful .
Rajender
if a private vehicle run in gurugram from last 3-4 year as a commercial in a company it is legal or illegal .and what the penalty .kindly tell me then we will inform you .
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    K
    kdsidhu
    from Patiala, Punjab
    Dec 19, 2019
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    Sir/ mam

    Kindly refund rs 705 due to breakdown of volvo bus at 11:50 am on 19 dec, 2019.
    Booking reference: v[protected]
    Pnr: dec190104
    Trip id:[protected]
    I was called by the transport company in the morning about the bus breakdown and tell me the refund procedure. However i cannot find anything on their website. There is an option to cancel the ticket but nothing about the refund procedure. Kindly help
    Haryana Transport Department customer support has been notified about the posted complaint.
    Dear Sir,

    I had requested for NOC for my car for RTA Hyderabad and was issued in 2012, however, despite repeated reminders from RTA hyderabad, the vehicle is still registered at Ambala...I have paid tax for Telangana also and now running around for change Of address

    refund of ticket due to bus breakdown - Comment #3642237 - Image #0
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      J
      from Hanumangarh, Rajasthan
      Dec 5, 2019
      Resolved
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      Resolved

      Address: Sirsa, Haryana, 125103

      Haryana roadways route sirsa to sangaria. Time of departure of bus from goriawala is 4.15pm. But today it departed 3.58 pm. It has caused very inconvenience for people. I m a girl nd it really caused problem because after it private bus timing is 5.30 and i reached home in darkness.. Please dont depart before schedule time. It has not only happened today, many a times it has happened.. Very very disappointed
      Dec 6, 2019
      Complaint marked as Resolved 
      resolved
      Haryana Transport Department customer support has been notified about the posted complaint.
      Dec 06, 2019
      Updated by [email protected]
      resolved
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        R
        Ravinder Yadav Gomi
        from Mumbai, Maharashtra
        Nov 30, 2019
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        Address: VPO Khatod, District and teshil Mohinder Garh, Mahendragarh, Haryana, 123029

        Sir i applied for rc of my new bike on 27 september 2019. Two months ago from now at mohinder garh, but i didn't get my rc till now two months. Staff giving fake promises of sent through post from 20 days. Please take action asap. Sir now the transport rule is too strict. Sir i'm a government employee in indian air force. I want the rc to register my bike for entry in air force station.
        Haryana Transport Department customer support has been notified about the posted complaint.
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          P
          Piyansh
          from Gurgaon, Haryana
          Nov 17, 2019
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          Address: JMD Gardens, 122018

          I piyansh applied for a driving license at rto north gurugram (Hr26) on 11/11/2019. My license was approved and i got a text message stating my license number. I was told that it would reach me within 7 days and all information can be seen in sarathi website. Now if i check online, it shows printing of dl in form 7 is pending and the counter under which it is located is approval. I cannot see any tracking details or so for the license. My license number is hr[protected] and application number is [protected]. Please help me with the tracking.
          +1 photos
          Haryana Transport Department customer support has been notified about the posted complaint.
          Application Number.[protected]

          I applied for renewal of my driving license on 17/11/19 on line and made the payment on
          same day.

          On 21/11/19 i went to RTO -sonipat for submitting the form and SCRUTINY was completed on 21/11/19 and after that nothing has happened, kindly look in to the matter.

          SANDEEP CHHABRA
          [protected]
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            M
            Mohith Kansal
            from Mumbai, Maharashtra
            Nov 13, 2019
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            Address: Kaithal, Haryana, 136027

            Sir,
            My name is SALONI KANSAL. I have applied for DL and completed all formalities including test drive and submission of documents. But even after 6 months my DL is not ready.

            I visited concerned office and authority did not give satisfactory answer. Instead they behave badly.

            This is my humble request to you to look into the matter and directed the authority to make dl
            SALONI KANSAL
            13/11/2019
            I am joining necessary details of DL in next coloumn
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              R
              RUBESH YADAV
              from Mumbai, Maharashtra
              Nov 1, 2019
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              Bus nu hr 47b 15877 was departed at 0825 from rewari on 1nove 19. At shahjahanpur toll tax was not given at bars. Conductor and driver said all passengers to got down from bus as they not given toll as orderd by their superior officer. All pass thown on road for 1 hours and get distrubed. Take a strict action against such irresponsibile power of command.
              Haryana Transport Department customer support has been notified about the posted complaint.
              Sir my new scooty registered on 26 Sept 2019 as data available in internet.but I not received my RC book.
              RC No. is HR26EC5331.
              Name. Kushlanand
              HQ Sqn 11SRG NSG Manesar Gurugram Haryana 122051.
              This bus driver almost killed us on MG road metro station at 8:14 PM on 5th December. He was recklessly rash driving and did not wait for us to cross. We were driving in our right lane when this bus driver came from extreme left to right side of road. In doing so he also hit two wheeler.

              irresponsible conductor and superior - Comment #3601872 - Image #0
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                R
                Rishi Sundhari
                from Shimla, Himachal Pradesh
                Oct 16, 2019
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                Address: Chandigarh, Chandigarh

                Your site not working properly and after select pay option open gateway payment option and after then nothing. Please solve it as soon as possible. So thus reason some time we decided to go without tax.in meanwhile there is two losses. One is state revenue and second is we also feel guilty. If you not working properly shortly. State has too much loss because it is time of festival season.
                Rishi kumar
                [protected]
                +1 photos
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                  S
                  Singh Lakhvinder
                  from Delhi, Delhi
                  Oct 13, 2019
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                  Address: Yamuna Nagar, Haryana, 135001

                  Sir

                  Feeling harassed at delhi isbt kashmiri gate as there is no bus for yamunanagar from 4.10 pm to 5.15 pm

                  More than 100 plus passengers are in queue to get ticket.

                  No one is in ticket counter

                  Now roadways staff came and saying that there is no bus

                  No one can get ticket until bus reaches bus stand.

                  Feeling embarrassed.

                  Who is responsible
                  Haryana Transport Department customer support has been notified about the posted complaint.
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                    S
                    SUmit Singh PaNchal
                    from Delhi, Delhi
                    Oct 3, 2019
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                    Address: 1416/34 Sheetal nagar, Rohtak, Rohtak, Haryana, 124001

                    Dear team,

                    I have applied for duplicate driving licence on dated 10.08.2019.

                    Application number - [protected]

                    Which is not received yet. I am very disappointed to your services.

                    As per your coustmer care executive conversation my dl is ready for dispatch from 14.08.2019. But rto didn't dispatched, many times i visited in rohtak rto office but office executive same replied will dispatch in next week, and today i am finally raised a complaint from this online portal.

                    Kindly take it seriously and do needful.

                    Thanks & regards

                    Sumit kumar

                    [protected]
                    Haryana Transport Department customer support has been notified about the posted complaint.
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                      N
                      niku malik
                      from Delhi, Delhi
                      Sep 19, 2019
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                      Address: Gurgaon, Haryana, 122001

                      I applied for my driving licence online (Application no.-[protected]) and made online payment for the same but due to some technical issue payment got deducted from the account but wasn't reflected on the online portal. I contacted the dl office even submitted challan of payment but almost a month has passed but nothing has been done yet, please look into the matter and refund my money.. I waited for a month and now i am paying again at dl office
                      Thank you
                      +1 photos
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                        S
                        from Mumbai, Maharashtra
                        Sep 16, 2019
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                        Hi sir
                        1. I am travelling daily from village nangal katha to narnaul by haryana roadways narnaul depot bus service (0800hrs). There are some daily commuters (Generally girls) known to conductor from whom conductor do not take regular fare and ticket of rs. 15/- instead of he takes rs.10/- ticket irrespective of their journey from village nangal katha to narnaul which is directly loss to state. The commuters have full support from conductor who insists them to tell the ticket checker that they sit from khatotimore. Generally ticket checker staff likely to be available between khatoti more and narnaul.

                        2. Moreover, the senior citizen generally prefer to travel by haryana roadways bus due to road safety reasons but the bus driver's behaviour is very rude toward them. He never stop at bus-stop if young lot is not available. He grumbles on them that they always want to avail senior citizen fare concession. But he stops bus for daily commuters on phone call and wait for 5-10 minutes without bus stop. Both of them have been acquired a maturity age of more than 40yrs. They should enough co-operate with senior citizen (Role model for youth and society) and understand that this service is for those people only. Being a citizen of haryana, i feel ashamed for such behaviour of haryana roadway's staff.

                        3. Hence, it is requested that a suitable action may please be taken against in this regard.
                        Haryana Transport Department customer support has been notified about the posted complaint.
                        Myself harsh gupta booked a seat in your bus so as slot for 6.30 bus was cancelled and my pnr No SEP192120 so pls refund my ticket amount of ra 680/- and reservation amount 25/- and i booked punbus in emergency because my flight gonna missed if i would be depending on you
                        seat no 25
                        Trip id[protected]
                        Harsh gupta
                        Pnr no SEP19 2120
                        I booked 4 ticket of volvothrough online from Hrtc app but instead of giving Volvo they provide is the ordinary bus .. the amount was deducted for volvo so I want the refund of the amount

                        conductor indulging in unlawful activities resulting in direct loss to state - Comment #3553848 - Image #0
                        My name Rohit Kumar application no 00307257 batch no 963 challan no GRN: 57625046, My name comes in waiting list of heavy licence from Rewari Depot, and I deposit all documents and submit fee also then they without inform me clear waiting list and my name regected from list.please fast action

                        conductor indulging in unlawful activities resulting in direct loss to state - Comment #3554206 - Image #0
                        I forgot my box which was green in color which contains a bulb, bulb holder, two empty bottles, paper cutter etc.
                        Ph. No. [protected]
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                          P
                          puneet sagar
                          from Delhi, Delhi
                          Sep 13, 2019
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                          Address: SDM office Ambala Cantt, Ambala, Haryana, 133001

                          I had applied for learning dl through online portal via application no [protected] and took the advance appointment for test but today when i went to your department and met mr subhash at ambala cantt sdm office rc dl department regarding file marking he said to me that you have not attached dob proof i told him that adhar and voter card is there he said i want only metric certificate. I told him that on your online portal it has clearly mentioned that aadhar and voter card can be consider and accepted as dob but he throw my file and said i am not marking your file now tell me that why you have such complicated process with such aa rigid staff. After applying online and advance appointment i am still running here and there. Even i have paid in advance for appointment and now you will charge again for another appointment while i have nowhere in fault its just your staff incapability. Kindly look into the case and provide me solution. Even i wait for sdm mr subhash till 11 30 am since morning but he also was not present in the office
                          Haryana Transport Department customer support has been notified about the posted complaint.
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                            chauhanrahul
                            from Chandigarh, Chandigarh
                            Sep 9, 2019
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                            Address: 132103

                            Dear sir,
                            I am a bus pass holder of your hr transport so 26 of august i visited your panipat bus stand for the renewal of my bus pass no. 3201258. And for the same i make the upi payment as they said to submit it online. The transaction got successful on 26 august at 11.07 am with the upi reference no.[protected] payment of rs.1535 made to [protected]@sbi but the panipat bus staff officers had refused to renew my pass by saying that they didnt recieve any payment in their portal.
                            So sir please review it and provide me the solution
                            +1 photos
                            Haryana Transport Department customer support has been notified about the posted complaint.
                            Sep 09, 2019
                            Updated by chauhanrahul
                            this is because the payment reciept is not generated in their portal but the payment was done
                            so please sir help me
                            Pollution certificate is being issued without any checking and the employee misbehaved and did not provide any Bill of 120 rupees for 3 month certificate of pollution. He also refused to provide complaint register
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                              R
                              Robin Harshana
                              Sep 7, 2019
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                              Address: kailash nagar palwal ,haryana, Palwal, Haryana, 121102

                              Bus no. - hr-73 a7843

                              The bus drivers and conductor are not picking the passangers {intentionally}
                              Date - 07/09/2019, evening 6pm
                              On the way to palwal there is so much crowed today
                              Because of no trasportation from railway side railway is faceing some issues so today all the rikshaw and private buses are overloaded but they are riding haryana roadways buses without passangers, only 15 to 20 passengers are there in the bus and also they are charging more than usual, what the # is this? What kind of facilities haryana transport is providing to us?
                              When we ask them to board in the bus conductor said that there is an technical issue in the bus and he don't let us board in the bus..
                              I am requesting you to take an action against it we are facing problems because all the trains are also cancelled for next one week from the way of mathura to delhi, please take an action and i am waiting for your reply asap
                              Haryana Transport Department customer support has been notified about the posted complaint.
                              Please find attached picture of an abandoned car Reg no KA03MK5422 in front of plot no 136, Ashoka enclave III sector 35, Faridabad, Haryana 121003.

                              the vehicle has been lying unsed since more than 3 months.

                              bus driver or conductor fraud - Comment #3536953 - Image #0
                              bus driver or conductor fraud - Comment #3536953 - Image #1
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                                C
                                Chinu Sohlot
                                from Mumbai, Maharashtra
                                Aug 26, 2019
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                                Address: 123401

                                Sir /maam
                                I was to the route of sulkha-rewari. There is a bus stop. But the driver of bus which was coming on 9:15am never stop the bus there. Thats why a number of students had face lots of problem. They didn't reach to there colleges at proper time. We are requested you to please take a proper action against them.
                                We shall be very thankful to you...
                                Haryana Transport Department customer support has been notified about the posted complaint.
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                                  S
                                  sunilvij86
                                  from Rohtak, Haryana
                                  Aug 20, 2019
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                                  Address: 91/8 shiva ji colony, Rohtak, Haryana, 124001

                                  Hello sir,

                                  I want to complain about a private bus which runs under state government permit. Bus route is rohtak bus stand-ashoka chowk-labour chowk-jhajjar chungi-jhajjar bypass to jhajjar. Bus timing at my stop (Jhajjar chungi is 8:10am), i don't remember the bus number right now.

                                  Bus conductor refused me board into the bus, saying we do now allow local passengers. I travel between jhajjar chungi-jhajjar bypass.

                                  Could you please advise if there is any such rule to not allow local passenger within the city, and if this rule is not there can you please take necessary action on this on priority bases.

                                  Also do let me know if you need any other information.
                                  Haryana Transport Department customer support has been notified about the posted complaint.
                                  I applied for transfer of vehicle in my name 0n 21.07.2019at at EDISHA, PANIPAT. Vehicle has been transferred in my name . But RC not sent to me so far.

                                  jiwan lal kataria

                                  h. no 245, sector 6, karnal

                                  [protected]
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                                    Devi Partap Singh
                                    from Mumbai, Maharashtra
                                    Aug 20, 2019
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                                    Address: Vpo-GOLPURA DISTRICT-KKR HARYANA TISHIL-SHAHABAD,135136, Kurukshetra, Haryana, @35136

                                    To,
                                    Theg. M.
                                    Haryana roadways..
                                    Kurukshetra

                                    Respected sir,
                                    I want to bring your kind attention towars the behavior of bus conductor of your kurukshetra depot. Sir, i was traveling in bus from chandigarh to ambala on 18 august 2018 number of the bus is hr65, 8215. I take this bus from chandigarh bus stand at 9:20 because i had train from ambala at 10:45. I give 500 rupe note for ticket and conductor told me he don't have change he will give my rest amount at ambla bus stand. When i was about to reach at ambla bus stand i asked for my money and he again told me that he don't have change but i was able to see change in his hand. I have vedio recoding and pictures which i will upload. I told him i have train from ambala please give me my money he refused and told me he will submit this money to bus depot you can receive from depot. He did not stop and he took me kurukshetra in same bus after that i made hi vedio and told him to do complaint then he returned my money. But i missed my train i was in shock what to do now. I had important meeting. I have losee near by 1.5 lakh and also metal hrasmet. Pleass take big step against him. So people can be safe from this type of people.
                                    My name devi partap singh
                                    Mobile number[protected], [protected]
                                    Vpo - golpura district-kkr, haryana, tishil-shahabad
                                    I am uploading all vedio and pictures. I have some passenger number as well who will give his words against him.
                                    Haryana Transport Department customer support has been notified about the posted complaint.
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                                      J
                                      jeetaa
                                      from Delhi, Delhi
                                      Aug 16, 2019
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                                      Address: HARYANA ROADWAYS- ROHTAK, Rohtak, Haryana

                                      Haryana roadways — non refund of e tickets after cancellation

                                      I had booked a e-ticket of haryana roadways from rohtak to chandigarh. Seat no. 16 journey date 16.07.2019
                                      Reference no. [protected]
                                      Pnr jul193251
                                      Trip id[protected]
                                      I had cancelled the ticket on dated 15.07.2019 but till date i have not received my refund amount. Its has almost one month passed after cancellation.
                                      Haryana Transport Department customer support has been notified about the posted complaint.
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                                        csky82
                                        from Mumbai, Maharashtra
                                        Aug 10, 2019
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                                        Address: SDM office Beri, Jhajjar, Haryana, 124103

                                        I had submitted my documents for registration of my new motorcycle to rto office beri on 15 jul 2019. They told me that after 1-2 days i will get an sms on the number provided, followed by rc. Till date i haven't received no. For my vehicle through sms, rc is not in sight. No satisfactory reply after multiple visits. As i'm in defence my leave is over and i can't visit there. Please intervene.
                                        +1 photos
                                        Haryana Transport Department customer support has been notified about the posted complaint.
                                        brother ye corrupt department hai yha koi kisi ki nhi sunta mai bhi apki trah chakkar lga rha hu .
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