Haryana Transport Department Complaints & Reviews

Dear sir/madam,

We had booked volvo bus tickets from chandigarh to delhi on 20th oct at 22:00 hrs but, it got cancelled due to strike.

Please make refund for amount i have paid ₹ 1200 for booking.

No alternate was provided for same.
We faced a lot of trouble due to this sudden cancellation of bus travel caused by strike.

Kindly reimburse/refund my while amount as soon as possible and notify me for the same
Detail:reference number: v[protected]

Dear rajveer singh..

Thanks for choosing haryana roadways volvo bus service for your journey from
Chandigarh to delhi

Date & time of journey: 20-oct-2018 22:00 pm

Boarding place: isbt, sector 17, chandigarh plateform no.: 11

Seat number (S): 19, 20

Amount paid: rs.1200/- (Total basic fare: rs.1150/- plus reservation charges: rs.50/-)

Pnr: oct181461 trip id:[protected]

Hp71 0699
Hr 65 5887
Above taxi number owner babloo harasses my mother by refussing her to make her sit in the other taxi as due to the monopoly, he refuses other drivers also.
We have tried to solve the issue but he didn"t respond good & due to less service of transportation service he is making his monoply!!!
So please take action against him.

Sir,
In our village the transport system is very bad because of irregularity and discontinuity of bus.we have to come in rohtak everyday and we are worry from this.
In our village bus comes only 4 or 5 day in a week and we have not other transport to come here and there is a bus in our neighbour village anwali which comes everyday from rohtak and the distance between us is only 4 km so sir when our bus is not came send it for us.
And our expectation is that you solve the problem..
Thank you

Complaint type: not issuing learner licence for motorbike with gear and motorbike qithouy gear.
Application no:[protected]
Application date: 20/03/2019
Applicant: rekha yadav
Father name: devnath yadav
Dob: 07/01/1991
Office name: rta faridabad
Transaction id: hr2019sa8465622
Receipt no: hrs184/39
Receipt date:[protected]
Bank reference no: 45271419

Sir,

This is to draw your attention to the increasing rude and obnoxious attitude of the auto rickshaw drivers towards the common man. Auto rickshaw driver, Auto number, "HR55T9230" is an arrogant and cruel driver. He was behaving like a holliganism. When threatened to be complained against him, he try to beat me but one of his colleague stop him. Please, kindly intervene in the matter and help bring him in the eyes of public so that he gets penalized for his misbehavior.

Your sincerely,

Manish Gupta

Sir i travelled from ambala can'tt to shahabad markanda in haryana roadways bus on it 24 march 2019 at 12:10 i reached shahabad markanda
I lost my polythene bag which contains 2 ladies suits and 1 daipaer rash cream inside
The baggage is of mitali collection khanna

It would be very helpful if you could find my baggage as soon as possible

Gaurav talwar
[protected]

Dear sir/madam,

I have purchased honda amaze car on 5th nov 2018 from courtesy honda okhla showroom, till today i have not received my rc.

I have been shared permanent no after more than one month. Initially rc was ready on 7th jan after checking all the details i found that father name was incorrect on the same. I have asked the dealer to get the father name correct. He submitted the request after chasing a lot finally i received rc on 7th march again in the duplicate is written.

I have paid approx 80000 rs, not to get the duplicate rc.

Response from dealer is pathetic and not seen interest in getting the original rc.

Till today i don't have rc with me even after 4 and half month of purchasing of the car.

Please help getting the original rc at earliest.

Dear sir/madam,

I lived in gurgaon and working gurgaon, haryana, on 2 march i’m driving car form my home to sector 14 when i reached sector 22chowk gurgaon, traffic guard stopped me and ask for paper he take all paper but i don’t carry my purse on that time i forget my purse at my home so i told him i don’t have cash and my driving license and go to police man and ask him, this person beaked traffic rule and police inspector in bond my car just reason for on that time i don’t have driving license and cash he said to me i bond your car haven’t money this time and he take my rc and ask me to sign on the challan. He torches me to sigh traffic challan and ask me if i not sign in challan paper he take my car challan by him under saction 01/08/11/16/31 and 58 under traffic rule. Her name is esi narender

I requested respected authority pleas look into this matter, traffic police torches daily so many people unnecessary, still i have a live video also he really harrested or harrasment

Thanks & regards
Vicky sector 23

Dear sir,
I would like to inform you that application no-hr [protected], for registration of vehicle, the vehicle tata tiago xi has been registered bearing registrtion no-hr 26 dr 1544 in the name of m/s msg airtech equipment on 14.09.2018. After kms on 26.09.2018, the registration certificate was sent at the address plot no-234, sector-7, imt manesar, gurgaon, haryana-122050 through speed post on 30.10.2018 having tracking id eh[protected]in. The rc muct have been delivered as the same has not yet been received back undelivered in the office.
Kindy take this matter on urgent basis.

Thank you
Roopa rani
[protected]

R/sir
Sir hamara root Dholera h is root pr pahle 4.00pm pr bus jaati thi but ub nhi jaati .Is ki wajah se college ke students ko aane Jane me problem Hoti h unki classes 3.30 pm pr off Hoti h or sabhi ne bus pass banva rakha h. Isliye aap se request h ki aap jld se jld Dholera root pr saam ko 4 pm pr bus chalvaye. pahle 4.00pm pr bus regular jati thi but phir isko bund or diya.
Kaafi saare students ne Baar Baar Haryana road ways ke GM ke pass jakar unko bus chalvane ki maang ki but abhi tk hamare root pr bus nhi chali h .
Jub kaafi students wha jakar GM se Baar kr te h to ek do din me bus Chala denge esa khakr unko vapis buej diya jata h.
But iske baad bhi bus nhi chaliyi.

Isliye aapse request h ki aap hamaari paresaaniyo ko dhayaan me rakhte huye hamare Dholera root pr saam ko 4.00 pm pr bus chalva deve.
Thanks

Hello, this to inform you that, while to chandigarh from karnal or karnal to saharanpur, all buses stop for around half an hour break on dhaba or restaurant for there free food for conductor and driver, as i am traveling from karnal to chandigarh in early morning around 7 clock, the bus driver and conductor stop the bus near the pipli bus stop on near youth hostel pipli and parakeet pipli

The bus no is hr 45 c3865 as same case with another bus no also followed by bus no hr 38y7057 as same case with all the other buses with all the haryana roadway buses

My ticket no is 30 rs tickets no 063347 &
50 rs ticket no 830192 followed by 8310193 and rs 5 tickets no 654284

I believe as good personality like you will
Look into this matter.

I Raj Singh wanted to bring this issue to you so that you could take necessary action about this serious matter regarding misbehavior conducted by the driver and the conductor while I was traveling from the tribune, Chandigarh to Sindhu border, Delhi via Palwal haryana roadways on ticket no.781465, 538699, 445459, 102142, 538697, 538698 at 3:00PM(the tribune, Chandigarh), 8:00PM(Sindhu border, Delhi) and 9:00(ISBT) on dated 19th March, 2019. I notified driver that he had missed my stop (sindhu border), and he proceeded to yell at me. Even though I repeatedly asked him to stop the bus, he continued to drive, finally stopping the bus at ISBT.Both(conductor and driver) are rude and aggressive and on top of that they think that they are always right.They forget the elementary duties of the conductors and behave indecently. They show no courtesy and sympathy towards senior citizens and ladies. You are requested to please look into the matter with your keen interest and take a stern action against the spirit and the driver. An early action in this regard shall be highly appreciated.

श्री मान जी, मै नंगल का निवासी हु ओर रोजाना ऊना बस में जाता हूँ, आज दिनाक[protected] को जब मैं आप की बस हरियाणा रोडवेज बस नम्बर hr68-b-9372 में सफर कर रहा था तो आप की बस के कंडक्टर से मैने नंगल से ऊना के लिए टिकट मांगी ओर कन्डक्टर न मुझे नंगल से ऊना 25/- रुपये की टिकट बना कर दे दी जबकि नंगल से ऊना का बस किराया 20 या 21 रुपये है, जब मैने कंडक्टर से ज्यादा किराये लिये जाने बारे पूछा तब कन्डक्टर ने मेरा साथ बदसलुकी से बात की ओर इतना ही किराया है बोल कर आगे चला गया। मेरी आप से यह शिकयत है कि उपरोक्त कंडक्टर के ख़िलाफ़ ज्यादा किराया लेने और मेरा साथ बदसलूकी करने बारे क़ानूनी कार्यवाही की जावे। ओर जो भी कार्यवाही कंडक्टर के ख़िलाफ़ हो उसकी मुझे 5 दिनों में इतलाह दी जाये, यदि आप कोई कार्यवाही नही करते हो तब मुझे मजबूरन उपरोक्त कन्डक्टर के ख़िलाफ़ ज्यादा किराया लेने और मेरा साथ बदसलूकी करने, का केस ऊना कोर्ट में करना हो गया।

I travel many times to thapli by pkl to morni bus but many times bus could not travel. Many times bus is underrepair. Today conductor is not available so bus could not run.
Then what is the purpose of running such buses. Why shouldn't it be closed and a private bus can run on this route. Please take strict action to avoid problems faced by travellers.

Respected sir
I am a student of chandigarh university and living in hostel. But every weekend when i have to go back to my hostel in early morning in the winters their is no any bus is passing from nilokheri all are going from high way. Today i stand on bus stand of nilokheri for 3 hours in the early morning (5:00am-8:00am), not even a single bus is passing from there. So it's a humble request to you please provide bus services to nilokheri to chandigarh... Please think once about the students...
Thank you...

I tried booking a ticket for my husband Mr. Chetan Waghela yesterday evening at around this same time and had submitted my complaint after that too. Since I did not get response, I am resubmitting a complaint.
I tried booking hartrans.gov.in volvo bus for 10th January 2019 Chandigarh sector 17 to Delhi IGI airport for the 23.15 slot. I picked seat number 24, filled all information of my husband, his credentials and went to payment gateway. I put the details of my debit card, received the OTP from my bank, submitted the OTP and went ahead. The very next page said "transaction failed::" even though the money (Rs. 705) was debited from my bank account.
I thought maybe there was issue with bank server, so I redid all the things again, this time with seat number 21 as the earlier seat number 24 was shown as "reserved". I again went on payment gateway, inserted new OTP from bank and again the page said "transaction failed::" even though the money (again Rs. 705) was debited from my bank account.
SO, in this way, I am short of Rs.1410, I do not have any recovery email from hartrans nor from my bank. I demand a quick and hassle-free refund. It is a shame that there is no SMS/email notification service for such intermediate problems faced by customers while booking tickets online.

Bus no. Hr 64 9208
M going from karnal to pundari at 6:20 pm[protected] that bus comes from delhi at karnal bus stand when bus stopped i am trying to enter in bus by 1st door which opened by pressure but door was closed i was knocking the door and all passengers watching that all but driver don't open the door and after that i am trying to enter by 2nd door then there is conductor was saying to me "aage ka shahad tapak rha h jo usko chatne k liye gya tha" that's very dirty language used by conductor and laughing at me
If i want at that time i can fight or abuse but i am not that type of person
So please please i requested to you respected sir may take right action

On dated on 5th january, 2019, time 10:30 am, on the website of haryana roadways volvo, i have was booking two tickets from chandigarh to iga delhi for two persons
Ranjit singh saini male 51 years
Janpneet kaur female 16 years
For journey scheduled on 10th january, 2019.
(1) i chose seat number (S): 21, 22, and paid through net banking from sbi bank. A message prompted from paynimo – booking failed, if the payment is deducted from your account it would be credited back into your account.
(2) hence i restarted second the same process with same names. I chose seat number (S): 27, 28and paid through net banking from sbi bank. A message prompted from paynimo – booking failed, if the payment is deducted from your account it would be credited back into your account.
(3) hence i restarted third time the same process with same names. I chose seat number (S): 17, 18and paid through net banking from canara bank. A message prompted from paynimo – booking failed, if the payment is deducted from your account it would be credited back into your account.
(4) hence i restarted fourth time the same process with same names. I chose seat number (S): 23, 24 and paid through net banking from canara bank. This time seat was booked.
I was in impression that step no. 1, 2 and 3 are not booked hence i’ll get my payment back. However i was surprised to see get the mails on the same evening that seat number 27, 28 is also booked and seat number 21, 22 is also booked. I immediately however cancelled on website to reduce my losses.
And last surprise i got on evening of 7th january when i received another mail for booking of seat number 17, 18 also. I immediately however cancelled on website to reduce my losses.
In this whole process i lost neary 600 rupees for no fault of mine.
Please refund the same and credit it into my account.

The respective mails are attached.
Reference number: v[protected]

Dear ranjit singh..

Thanks for choosing haryana roadways volvo bus service for your journey from
Chandigarh to igi airport

Date & time of journey: 10-jan-2019 20:30 pm

Boarding place: isbt, sector 17, chandigarh plateform no.: 11

Place of dropping: public transport centre, near centaur hotel, t3, igi airport, new delhi.

Seat number (S): 21, 22

Amount paid: rs.1410/- (Total basic fare: rs.1360/- plus reservation charges: rs.50/-)

Pnr: jan192954 trip id:[protected]

Reference number: v[protected]

Dear ranjit singh saini..

Thanks for choosing haryana roadways volvo bus service for your journey from
Chandigarh to delhi

Date & time of journey: 10-jan-2019 20:30 pm

Boarding place: isbt, sector 17, chandigarh plateform no.: 11

Seat number (S): 27, 28

Amount paid: rs.1200/- (Total basic fare: rs.1150/- plus reservation charges: rs.50/-)

Pnr: jan192217 trip id:[protected]

Reference number: v[protected]

Dear ranjit singh saini..

Thanks for choosing haryana roadways volvo bus service for your journey from
Chandigarh to igi airport

Date & time of journey: 10-jan-2019 20:30 pm

Boarding place: isbt, sector 17, chandigarh plateform no.: 11

Place of dropping: public transport centre, near centaur hotel, t3, igi airport, new delhi.

Seat number (S): 17, 18

Amount paid: rs.1410/- (Total basic fare: rs.1360/- plus reservation charges: rs.50/-)

Pnr: jan192588 trip id:[protected]

Ranjit singh saini

Dear sir
I can found a person how can fraud in haryana license and take license in last year in june by name ajay kumar s/o dilbage singh and age 20 years but his real name is ajay dahiya s/o dilbage singh village dhanwapur gurgaon near dhanwapur fatek age 34 he can use in exam for roadways driving job he can take have vical license please take action against him

Regarding misbehave of conductor bus no hr 67 a 9041 (Hr chd)

Sir, i'm handicap person from leg. I'm travelling today 04 jan 2019 at 04:30 pm by bus no hr 67 a 9041 (Hr chd) from ambala to chandigarh. I am asking to conductor for handicap person seat but he says no any seat in this bus, then i'm say every bus have reserved seat for handicap person then he says "mujhe nhi pata dusri bus main chle jao isme koi seat nhi h handicap ke liye" then i talking for complain about this behave then he says "jisse bolna hai bol do chahe chief minister se complain kro bade dekhe hai complain wale, tum koi ahsan nhi kar rhe bus main chad kar utar jao bus se" and misbehave and rud behave with me. I am travelling standing full journey ambala to chandigarh. I feel pain in my leg but he not understanding the situation.
Therefore, i requested to you take a necessary action regarding this behave done by conductor with a handicap person at the earliest.
I also written complain copy dispatch you and honourable chief minister haryana at the earliest.
I waited response from your side