Hathway / Gujarat Telelink [GTPL] — GTPL Broadband worst service provider

Address:

Ahmedabad, Gujarat, 380008

Dhaval shah
[protected]

Taken GTPL Broadband from last 2 years. Its working horrible. They claiming their speed according to their plan. But they are not providing half of it. Complain ratio of internet not working is less. But time to take action on it, to provide solution and get it done is very very worst .
Recently my internet is not working I am calling from last three working days and every time I has to repeat my complain again. Telephone executives are dump, I can claim that they don't have any technical knowledge and can't support more. Every time they ask one thing please replug in your cable. Please if you can't support and can't get it done. Stop giving service. Very worst service I have ever faced than any other service provider. Even I can say that government service provider like BSNL is much more good than this. Atleast they are taking responsible actions and giving committed speed.
GTPL is very worst company. Don't know why they are providing services if they can't give.
Earlier same thing happen. After contacting several time technician didn't visit. I visited their office that technician is doing facebook and other people are also enjoying sitting in office. All are careless they don't want to hear customer issue. They don't care.
I have used 4-5 internet service from other service provider like spidigo, airtel, tata, reliance etc. They are good at there service. Due to little cost efficient factor I choose GTPL. Even they solve query in minimal time. I claim spidigo is very fast responsive and providing good service. Mostly in same day. I used 4 years of service of it.
Please don't take GTPL. They are dumb, dull and careless. They are not interested in customer support and customer after service activity.
I can claim you that they are not able to give service constantly for 30 days. You can't use your internet normally without any speed fluctuations or issue.