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[Resolved]  HDFC Bank — Credit card enquiry — not applied by me

Address:Chennai, Tamil Nadu, 524003
Website:netbanking.hdfcbank.com/netbanking

The bank has made credit card enquiry without i being applied it for. I have complained several times and there is no response from the team.
Please take action to close the cancelled card along with the enquiry made on my name without my approval and i being applied it for. This is seriously affecting and having negative impact on my score.
I have mailed to the nodal officers and escalated the issues several times to the customer service team via email and calls and there is no action or response taken.
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Jun 8, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 08, 2017
HDFC Bank Customer Care's response Dear Customer,

I request you to share the Card/registered contact details to [protected]@hdfcbank.com and also help us with Complain/Reference number you may have received for us to look into the matter with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
May 12, 2017
Updated by Vijaykumar v i have registered the CIBIL dispute on the enquiry made by HDFC and i does not own any type of accounts/card with your bank.

CIBIL dispute nu: CDS[protected] & CDS[protected]

As requested shared the details above,
Complaint comments 
3 Comments

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Comments

HDFC credit card has debited my account and paid some ones else mobile. Now they want me to speak to Airtel regarding this to sort out the complaint. I have never registered for the services and neither have given such a number. They have done a mistake or their agency have misutilised my card. Now HDFC cc do not want to take any responsibility
Reply
HDFC credit card has debited my account and paid some ones else mobile. Now they want me to speak to Airtel regarding this to sort out the complaint. I have never registered for the services and neither have given such a number. They have done a mistake or their agency have misutilised my card. Now HDFC cc do not want to take any responsibility
Reply
HI,

I have paid my hdfc credit card bill through bill desk now the status is showing the pending please let me know how to approach for it.

transaction reference number ISBH[protected]

REGARDS,
SUDHEER.
Reply

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