HDFC Bank Complaints & Reviews

Dear Sir,

I have submitted the KYC documents and blank application form (both duly signed by me) to HDFC sales executive Mr. Yogiraj Andhale (Mobile No. [protected]) from Pune office on 7th April 2017. However, a month has gone by and my account has not been opened.

Further, I received a call from the HDFC office (phone no.[protected]) stating that the documents have not been received & asking me to submit the same.

He claims to have submitted the documents for account opening, but post this call, I have a good reason to believe that the documents have not been submitted & possibly misused for fraud.

Request you to look address the said grievance at the earliest possible.

I have recieved an email from Myntra that amount has been refunded an amount of Rs.895/- on 03 Mar 17. But same has not been credited in my account. I cannot be patient now as it has been around 3 months from the date of purchase.

I am facing extermely difficult time to deal wth HDFC customer care and Dispute Team.

I have given them all the details transaction date, amount, bank reference number still they are not able to resolve my query.

here are details once again :-

Amount - 895 ; Bank reference no[protected] ; Date[protected]
Amount - 895 ; Bank reference no[protected] ; Date[protected]

Hi,
My name is Nikhil Raskar. I joined a company in the year 2015 and that company opened my salary account in
HDFC bank in 2015 but didn't gave any basic terms and conditions of salary account also fill the demat and
trading account form.(I closed the demat and trading account now). I left that job after few month because of
some reason. At that time my account balance was less than Rs.10, 000 and now I can see my balance is Rs. negative
8, 349 is being charged on my account as deduction. It happen without any notification or SMS, my salary
account they directly converted into saving account. I am totally shocked and worrying about the same. I went to
home branch to close this account but the bank member(manager/clerk) avoid to take a form they told me to pay
negative balance.
Can You please suggest me any way that what should I do. Can it be waived or I will have to pay all these
amount..
My account no is: [protected] (Bhandarkar Road)
contact no: +91 [protected]
Thanks in advance

I have been using hdfc credit card from november 2014, beginning for almost one year i have done the payment on time. After in 2015 i left the job because of my health issues, due to this and some financial crisis i was not able to do the credit card payment, and the interests became more and more and the collection department started calling me, my family, my friends and started abusing them and harassing them with slang languages, and i even got threaten calls from some persons speaking very rude to me they don't even have respect for women, they are all rowdy types, they speak in kannada local language with very bad words, some how to avoid these calls i paid the minimum amount for almost 8 to 9 months and after that i got call from some collection person he offered for the settlement of the credit card amount which i need to pay in 8 installments. Then i agreed for the same the settlement amount money came to 57, 500/-. First payment was by cash and the rest was by cheques. But i had asked the settlement from may 2016, i received the mail from the rpmc... Settlement letter on 23rd june 2016, mentioned in the letter that my settlement is considered from may 2016, then i kept ready the amount and cheques accordingly but nobody from the bank contacted me to collect the cheques and amount, then on 2nd july 2016, i got call from one of the collection dept. Person for the collection of money i cheques and that person jagadish has asked only to sign on the cheques not to right anything. Then he took cash & 7 signed cheques and said that he will write the details on that and went. Then on 9th july 2016 he called and said that one cheque got overwritten by mistake and he will give the receipts for the rest of the cheques and when tried to given another cheque he said not required and asked to the payment in between online. This one payment was delayed as there was financial crisis, but finally did the payment on 8th feb 2017, as soon as i got call from ratnakar saying if i do the payment that day itself the settlement will be cleared. I did the payment online and called him and shared the details with him. He said this is fine. I asked him for the closing letter he said the settlement letter itself is the closing letter. After this i was in a thought that everything got cleared but all of a sudden in my credit card account it started showing the balance due as 45, 600 /- then again called rathnakar he said to ignore as it will show like that for another 2 months. I just ignores as per his advice. After few days like in march 2017 i got call for my office landline number saying i have not the cc payment it is due 45, 600/- i was shocked and i told them this is cleared as i had taken the settlement, then that lady told she will check and come back but no call back for one month and again in end of the april 2017 i got same kind of call for cc payment where again i told them the same about settlement then he also said he check and revert but no response. About this i had again spoken to rathnakar shetty, he said to ignore.
But in the month of may 2017 on 2nd i was shocked when in my corporate salary account, my whole month salary was kept on hold and the balance was showing -17000/- it was a crucial situation where i was not at all intimated and no proper clarification given on settlement procedure, and for only one payment was delayed for which my salary account was holded and from one week i am struggling and had visited the richmond circle credit card divsion where by person named raghavendra asked me to write email to grievance. [protected]@hdfcbank.com,
Priorityredressalrpm. [protected]@hdfcbank. Comasking for the reversal of my money and closure of the credit card. But some one from bank called last saturday and asked me to contact venkateshearan r raman, ([protected]) whose number is continuously switched off and no alternate number given from the bank again, i am writing continuously emails but no clue on whats happening about my money... I need to pay the school fees & uniform fees of my daughters, i am totally blind is there anyone to help me there???

I received the mail from HDFC Service life regarding acceptance of cancellation of my policy number 18706768 and asking for some document for refund processing on 26th April, i replied with required document on next date 27th April but after that i am not receiving any response form HDFC Service by when i will receive my refund amount. I send 4 reminder mail to HDFC Service but still not getting any response.

Dear sir/madam,

I have submitted my documents on 28.04.2017 for opening the bank account in kengiri branch bangalore but still i'm not received any response from your end. Pls take a note and do the needful earliest... Really this one i'm getting very very bad impression about hdfc bank. I have try to reach landline but that also not working what u updated in google ([protected]) and one more number ([protected]) this number received from one of your barnch but that person also not responding.

Note : i have used icici bank account from past 5 year neaver eveaver happened any miscommunication like this. Pls take a feedback and do the needful.

Name : anilkumar a m
Account details: [protected]
Pls let me know the status of above account.

Regards,
Anilkumar a m

Application Number is [protected]O1
Dear Team
What Happened, I want to cancel my credit application, I am Follow up on 8th may 2017.
But Tommorow I received message your card has been approved, it will be dispatch with in 3 working days.
please stop send it to my address and Conrirm me. on mail id or mobile.

Regards
Shammi
[protected]

I went to the bank and cancelled the card. They accepted and gave new free card. After 6 months i was charged annual fee on on my cancelled card. When spoken with phone banking customer they told they will refund in 1 week. Again after a Week i need to call phone banking. Process repeating from one month. I have not see such a worst bank in my life. Never hold any hdfc cards is the moral story.

I have gone indus ind atm on 28th april 2017 to draw rs.5000/- cash and at the time of drawing power gone and cash not come from machine waited uptil power comes and again drawn rs.5000/- but when i saw the statement its showing double time withdraw where i got cash only one time. please reverse this. my savings bank account no. is [protected] millers road bangalore.

Last year May 2016 I bought HDFC Life Health Insurance with the details below but now when I decided to pay premium for this year HDFC Life customer executive told me that my policy is withdrawn, I just wanted to know how this can possible without my knowledge.
Though I gone through medical check up’s and I got the Insurance cards at my home address (Pics attached). I also checked with claims department today on[protected] and they said my policy is active which is valid till 27th May 2017 and I can claim anytime at network hospitals. This is really frustrating if HDFC Life have any documented email from side or any written document from my end which request HDFC Life to withdraw my policy then please share it with me. Otherwise please look into this and resolve the issue immediately I don’t have much time as my policy will lapse on May 27th 2017.

Policy Number : 90300538

DOB: 10th July 1989

Cell : [protected]

Valid from : 27th May 2016


Important Information
On 16th May 2016 i did two transactions of INR 17941 by choosing 3 Months EMI Option to HDFC Standard Life for health insurance premium from my HDFC Credit Card but both the times at the end screen showed up with payment failed and amount got deducted by my credit card twice. Later i paid the same amount by different credit card of Standard Chartered bank which got approved immediately by the merchant. I spoke to HDFC Life customer executive today according to customer executive whatever payment made to HDFC Life last year was reverse back to my credit card of HDFC which is true as those payments made were failed transactions (Attached Credit card bill of HDFC as a proof for transactions reversed), Also find the attached Credit Card statement of my alternate card (Standard Chartered) as a proof that i have made payment to HDFC Std Life on May 16 2016, I paid 17941 through Standard Chart. Credit Card and later convert it to EMI through "Kuch bhi on EMI Option" and that EMI started from next bill cycle just wanted to inform you so that you don't get confuse.

160516 HDFC STANDARD LIFE CMUMBAI IN 74332746138613717404732 17, 941.00


Please call me as soon as possible as this is really frustrating for me otherwise i have no other choice to get exploited by HDFC Life.

Thanks
Dharmendra Singh
[protected]

I have PLATINUM edge credit card ending with account number: [protected]

On 17-09-16 I had couriered a letter to Chennai office and requested HDFC Bank to proceed with closure of mentioned credit card. The total balance due at that time was INR 1506.74 and was paid through Net banking on[protected] with Reference Number – 3020A1.

Even after this I'm receiving payment reminders every month. I have already made bank aware about this via mails and calls still I'm getting payment reminder mails. And now bank is including my name in defaulters list???

Kindly contact on mail ID: [protected]@yahoo.com

I am having hdfc bank credit card no. [protected].
Today at about 9 am i got an sms on my mobile that rs. 18727.28 was spent on ur hdfc bank credit card ending 1036 on[protected]:41:18 at john hunter electricie.

Since the said card was with me; after reaching to my office i contacted customer care that informed that how is possible this transaction. The customer care informed me another transaction of amount rs 23027.44 also has been made. And after my complaint customer care team blocked my card and said to submit card holder dispute form.

Within half an hour on the same day talk i emailed the signed form.

Now the matter is who will be responsible for the expense made on mt card. How one can purchase make expense on my card when the card is with me, no one time password i got, no call i received.

Is not the responsibility of bank for these unauthorized transactions made by unknown person.

Madan lal karn

I went to hdfc vijay nagar indore branch to close my account at hdfc neelangarai (Account [protected]), chennai. My account was converted to a savings account from salary account without any prior information and i was being charged annual monthly balance. I had a negative balance of 1300 which i was ready to pay at that time. But an employee named ankur at vijay nagar branch assured me that i won't be charged 1300 if i open an account at hdfc vijay nagar indore. To which i agreed. But i was again charged amb from that date till now and it has reached 8934.
This is an act of treachery on part of the bank and the employees do not respond despite several calls and messages.

My name is thimmapuram sridharrao s% hanmanth rao. I have applied for car loan. Iam staying in sangli 416416 maharashtra.
I got this message from hdfc bank.
Dear customer your completed auto loan bharat loan application is now accepted. Pls. Quote ref. No 47438856 for any status update.
But in tracking it is showing your application was declined. Can you give your responsible person contact number.
My email is sridherrao. [protected]@gmail.com

I have personal loan[protected] amount rs. 7, 00, 000/- loan amount was got credited in my hdfc bank saving account in the month of june 6th 2016 as top up rs 2, 43, 850/-. From june onwards i am paying emi on regular basis through ecs.

But, till date i have not received any loan statement, sanction letter of loan etc. From the bank. Now, i require the mentioned details as well as personal loan schedule statement at the earliest for some specific purpose.

My personal loan accoun no. Is 39966317. The tenure of loan is 5 years.

Please help and kindly forward the loan statement as well as personal loan schedule statement through e-mail..

Regards

Aziz chikte
Mail id : [protected]@gmail.com
Mobl [protected]

From november 2016 to february 2017 i was jobless and facing serious financial issues, so not able to pay even minimum amount in that period. Your recovery person come to receive outstanding amount and also gave me offer of settlement amount against close the card and discontinue the service. Due to our 7 years relations i told him that i do not want discontinue the service, instate of that convert outstanding amount into emi.

After that he immediately call to hdfc person. That person respond to him that, ” tu kya chu* hai. Samnese close nahi karwa raha hai to thik hai.” and disconnect the call.

After that he called another hdfc person (Mobile no. [protected]) and handover phone to me. I told the person that i am using this card is from last 7 years and do not want to discontinue service, but requesting you to kindly convert my amount in emi. He told me that your card is blocked, to continue the service, pay minimum balance and after that we will convert your amount in emi.

On that discussion i transferred rs.8000/- as a minimum payment. From the day of conversation till the payment date that person continuously in contact. After that date he even not picking up my calls or not responding to my massages.

So, i called the customer care and request them to convert the amount in emi. But i do not get any favorable response. Also told them what happed in last payment.

Requesting you to wave off my last two months nonpayment interest and convert the amount in emi. Also providing you the person contact number for your reference. Mobile no.+91-[protected]

I requested for a cheque book on mid of March and on the same day submitted form for 2SIPs with the HDFC Chattarpur branch. But aft a month I went the bank for a loan of 4L. I came to know that no sip was started yet. When I asked the person about it, he responded ok sir I will do today. The SIP got started on starting of May.

On 5th May 2017, My loan with the same branch got approved with the same address.
But when I enquired abt cheque book. I came to know that my cheque has been returned and it get locked due to person not staying on the given address.
On regularly following on the bank and phone banking officer my cheque book finally get delivered to the branch.
Again when I went to take my cheque book, the receiver on bank behalf said he can't gave the cheque book to me now as the server is not working. I requested him to verify each and every document and hand over the book to me but he said No.
I went to seek help with the manager but the manager went for puja at 12pm.
This was a case I need to highlight.
I appreciate the help of a female employee of the same branch and the sale person of loan Manish. I also thankfully to Phone banking officer Nikhil.

Kindly credited to my additional 400 points in credit card account, i was transacted the amount of rupees 10000/- between the date u was give me on mail...

Additional point for the transaction between 15-apr-17 to 30-apr-17

And i was transaction between this date for rs.10000/- for the purchase of red me mi note 4 and also payment was full filled but still points are not credited in my account...

Hello,

Myself Rupal Javiya, holiding HDFC home loan with File No.[protected]. as per law I put an application with conversion fees cheque worth 2799/- and apply for change my current ROI as per new change ROI rate(8.5)

My original branch is Maninagar, Ahmedabad but as I am living in Vadodara now, I have submitted an application from HDFC home loan, Subhanpura (race course) branch on 1st May, 2017 to HDFC assistance manager Miss.Shejal and she told that she wil forward in courier on next day(2nd May) itself.

Till now I have not any status update on application and so I talked with maninagar branch and I came to know that they didn't receive any application till now. I dont know whats going on. at time of submit application I already wasted my half day from my office work now I can't afford more office leaves to just know application status.

Moreover I am trying to call and talk with HDFC home loan Subhanpura branch, then no one is responding me. am really frusted as I want to apply new ROI ASAP but in this way I dont think it will get in effect until next 2-3 months EMI ECS

Am really concern about it and will take steps if my June-2017's EMI will not affect as per new ROI rate(as I sumitted application on 1st May itself).

How do I know my application status now?

Regards,
Rupal

Hi There,

I made a netbanking payment on one of the e-commerce site (Amway) of 3706.00 RS on date 9th May 2017.

The money got debited from the account but later It showed me thw transaction has been failed.

Yet to get the money credited in my account.

Please have a look into this, reply me on my registered email ID & mobile number with HDFC given below

akshay.[protected]@gmail.com
[protected]

Thanks,
Akshay