| Address: Bangalore, Karnataka, 560049 |
HDFC Credit Card Fraud — Fuel Surcharge Waiver Scheme fraud
I see a Systematic fraud by HDFC on Fuel Surcharge waiver scheme, if swiped for Rs.1000/-, I expect to see same amount but to my surprise, i see Rs.1028.09 being posted on the stmt and Rs.25.08 is credited back leaving a gap of Rs.3.01. I see a pattern where 2.809% is charged on top of authorized amount and only 2.5% is returned leaving 0.309% which is charged by HDFC, I tried to call customer care but he was able to see the issue but was only insisting on refunding difference for 1 transaction only but i have insisted on all the transactions so far on the card. This is not an isolated case, happening for all HDFC credit card holders who have fuel surcharge waiver feature promised as a benefit
Jun 12, 2017
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 09, 2017
HDFC Bank Customer Care's response "Dear Customer,
I request you to share your credit card /customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.
-Bejoy
HDFC Bank Customer Assistance"
HDFC Bank — Payzapp
Sry by mistake use airindia sats in last compint.I send mony to payzapp walte to bank account but trasntion pending but amount dibit payzapp walet but no credit in my account my no [protected]Notification showes refund in 5days plz refund 2000 rs