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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 9, 2025
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A
anandpandey19
from Bengaluru, Karnataka
May 2, 2017
Resolved
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Address: Bangalore, Karnataka, 560035
Website: www.hdfcbank.com

I could see the deduction of almost Rs 28, 815 from my savings account without any notice.
I did not use this money anywhere. There is no narration of this deduction in my statement. This is the cheap service of HDFC. They exploit their customer by using this trick.
I'm fed up of HDFC cheapness. I want to file a case against them.
Please help in getting this resolved asap.
Jun 3, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 03, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share youraccount details, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
May 05, 2017
Updated by anandpandey19
I've given all the details but still there is no proper response.
This bank is stealing their customer money. Such a shame
May 11, 2017
Updated by anandpandey19
Still there is no response. I've done everything but HDFC dont feel shame to steal their customer money.
Prasad.[protected]@hdfcbank.com is responsible for this. but there is no one to take action against him
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    F
    For What I Deserve
    from Nangal, Punjab
    May 2, 2017
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    Address: Mumbai City, Maharashtra

    I am writing all this after trying hard to get this matter resolved internally.
    It seems my employer has no answers to my questions and the choose to remain silent on this very important matter and that is the only reason why I am looking for a solution here.
    I'll explain the matter, During demonetization we worked on two holidays and also worked till late at night consecutively for two months and even a month after that we were asked to work on so many reports due to which we worked till late night we even left office at 12 in the night many times and the same can be checked in CCTV also.
    We heard that many banks offered monetary incentives to their employees and also overtime but, in HDFC we got nothing but a thank you email.
    I am not even bothered what other bank did but logically an employee should get what he deserve as we work for money and not doing any charity.
    Leave demonetization, This bank has such unorganized way of working that we People on an average work for 10 hrs a day and our leaders do not even hesitate to call us on a holiday to meet our sales targets.
    If this mail sounds illogical and doesn't make any sense to you please go through CCTV footage and hold inquiries and you will come to know this reputed bank is so thankless to it's own employees.
    My email is
    [protected]@gmail.com
    contact me for more information to proceed further on this matter and please suggest a way to take this matter up legally
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      Snigdha Saha
      from Delhi, Delhi
      May 2, 2017
      Resolved
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      Resolved

      Address: 122002

      I had deposited some amount in my account at the HDFC Cyberhub branch last week and it was my first transaction this month. The employee out there did not inform me that I will be charged if I exceed the limit of deposits per day. We are supposed to know only after you guys inform us. How can you guys be so irresponsible? Atleast you should have informed your customer once, I would not have deposited.
      Jun 3, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 03, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your account details, transaction details, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Bejoy
      HDFC Bank Customer Assistance
      I was refused money as manager was not present to authorize my cheque I had do deposit in Court today
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        M
        Mayank9044
        from Delhi, Delhi
        May 2, 2017
        Resolved
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        Resolved

        Address: Gorakhpur, Uttar Pradesh, 273001

        Dear sir/mam
        I have a two wheeler loan from hdfc a/c no. 33442825. There is a unwanted charges added to my account to pay which i was not aware of. And when i visited to bank office for my emi final payment they refused to close account as i have to pay that excess amount also.

        I am uncomfortable to pay this amount so please make me helpfull for this. So i can pay the exact amount otherwise after the date of comessment another charges will be added which is not possible to pay by me.
        Make it as fast as possible
        Thanks
        Mayank tibrewal
        Jun 3, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        May 03, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your loan account details, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Bejoy
        HDFC Bank Customer Assistance
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          S
          sumit.thakur22
          from Chandigarh, Chandigarh
          May 2, 2017
          Resolved
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          Resolved

          Address: Chandigarh, Punjab, 160036

          Myself sumit thakur customer of hdfc bank.

          My a/c number : [protected]
          .
          As without my knowledge any prior intimation bank have deducted inr 172.50 from my account on date 24.04.2017 and i want the reason for detection and i want my money back. This is not the way without any prior intimation bank have deducted balance from account
          This is the reference code : "inter-brn cash chg incl st & ec 200417"
          Regards,

          Umit thakur
          Mobile : [protected]
          Email id: sumit. [protected]@gmail.com
          +1 photos
          May 27, 2017
          Complaint marked as Resolved 
          RESOLVED Payment Returned By HDFC Bank
          HDFC Bank customer support has been notified about the posted complaint.
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            F
            farhe10
            from Bengaluru, Karnataka
            May 2, 2017
            Resolved
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            Resolved

            Address: Chennai, Tamil Nadu, 600 041
            Website: www.hdfcbank.com

            Hello team,

            I always receive my credit card statements from hdfc bank late.

            I made a payment by cheque on the bank counter 3 days prior to the due date of 25 march 2017.

            Inspite that bank did not clear the cheque on time and have charged me a number of fees - late fees, finance charges, service tax, cess tax and kk tax

            I called hdfc customer care several times and they are refusing to reverse the fees.

            Appreciate your prompt intervention in this matter.
            Jun 3, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            May 02, 2017
            Updated by farhe10
            my contact number is [protected]
            Verified Support
            May 03, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your card details, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Bejoy
            HDFC Bank Customer Assistance
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              J
              Jaspreet Thind
              from Mohali, Punjab
              May 2, 2017
              Resolved
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              Resolved

              Address: Sirsa, Haryana, 125076
              Website: www.hdfc.com

              I am Jaspreet Singh and I have an account in HDFC bank with customer id 64787824. I hotlisted my debit card and applied for it again through net banking. I had applied for it about two months ago but I have not received it. Also when I call HDFC customer care they ask for debit card number for verification which I don't have. Kindly resolve this issue. My contact number is [protected].
              Jun 5, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 04, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              We understand that the card has been delivered to you on May 03, 2017. For any clarification, please feel free to speak to our Branch Manager Mr. Naveen Kumar on [protected] / [protected].

              -Bejoy
              HDFC Bank Customer Assistance
              This is Stephan raj, iam a Account holder in HDFC bank Ashok nagar Branch A/C [protected] Cheque Deposited still not Credit my account SBI Bank Cheque This is my Number Mobile [protected]
              I have paid manappuram online payment throw netbanking but still now payment not credited manappuram account kindly rectify the issue

              reference no :[protected]

              Narration :[protected]EBSMANAPPURAMFINANCE
              Team i have to open a salary account i your bank but due to time schedule i m not able to come at the branch office so i applied on line n reply i got a call from the Moradabad bank but they also dont want to reach me n saying you have to come first that they will decide.
              Please provide me loan statement on my Email ID
              I am sushant chavan . I am using HDFC timescard credit card since september 2016. Please provide me my monthly credit card statement through email ID : [protected]@gmail.com . my credit card No: XXXX-XXXX-XXXX-1488 .I am not receiving statement since the card is activated.
              Please provide me my statement as soon as possible.

              thanks
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                A
                Anish Kumar Mourya
                from Noida, Uttar Pradesh
                May 2, 2017
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                Address: 301402

                Respected sir,
                I would like to draw your kind attention that i am in a big trouble related with cyber crime. I am a victim of serious fraud that related to insurance sector. I had purchased an insurance policy since 2013 from sbi life insurance with policy no. [protected]. I had regularly submitted my quarterly amount to company. Every thing was going good, suddenly in december 2015 i had a call from 11 digit toll free number on my registered mobile which is i gave in my policy details. He told me i am found manager of life insurance. He gave me some details of my this policy and authenticated all information correctly. That's why i had trust with him and then i shared my details.

                After 2-3 days later had another call from that toll free number. Again he done all things same as above then he said to me i am transferring my call to my senior fund manager mr. "ved prakash arora". Who's shared some information like i am senior citizen and had worked with many insurance sector. I's also worked in petroleum ministry office govt. Of india.

                He told me all details of this policy and asked some question like this:-
                1. Do you have knowledge of this policy fund value by the agent?
                Said:- no
                2. Do you have any knowledge of fund amount?
                Aid:- no
                Then said to me your fund and others total amount is now 2, 40, 885 rupees. If you want to release this amount then said to him "yes" then
                He was forced me you have to buy another policy if you want to release your amount otherwise you cannot.
                He had taken time and proposed reliance life insurance which amount is 26, 250 rs yearly.
                I was agree to take new policy and sent my all details to reliance insurance pvt. Ltd.
                My policy number is:[protected]
                Cancellation code:- rl97400142

                After 2-3 days later he gave me his personal mobile number and said to me if you want to take any suggestion and help then you can feel to free to contact on this
                +91-[protected].

                After then again he's called me and given some information :- i took so hard work and got another good news 4 you. Now your policy agent commission also attached in your policy. Now total amount is 4, 56, 533 rs. If you want to release this policy then you have to buy another policy that i currently see which one is best according to your releasing fund value. After some time later he suggested me policy from "future generali india life insurance company limited".
                Forcefully i took another policy :[protected] and amount:- 49, 500 rs.. Also i sent all my details to this company.

                In feb of 2016 ved prakash arora called me from same number that i have mentioned in earlier. And he told me that your best customer of our company. I would like take your amount into pension plan that's scheme of govt of india. I am applying your request of pension and also given personal touch, this will help yours. I am sending your approval to itr office.

                After 7 days later i had received another call from anonymous person from income tax department of india, his name is surendra singh mobile no. +91-[protected]. And told me "do you apply for pension plan?" said yes then
                Congratulation! Your plan has been approved and can take this plan. I am giving you some information of this pension plan that is 89 lac. According to pension plan amount he forced me you have to take some policies that should be 15 % of this amount. Your file number is :-sbi[protected]yl

                In last days of march 2016. One per person of each company was came on my home address and collected documents and checks.
                I am sharing you these policies number:-
                Policy number:-[protected]
                Company:-bharti axa life insurance.
                Amount:- 3, 01, 000 rs.

                Policy number:-[protected]
                Company:-bharti axa life insurance.
                Amount:- 1, 45, 250 rs.

                Policy number:[protected]
                Company:-hdfc life insurance
                Amount:- 99, 000 rs.

                Policy number:[protected]
                Company:-hdfc life insurance
                Amount:- 99, 000 rs.

                Policy number:[protected]
                Company:-hdfc life insurance
                Amount:- 99, 000 rs.
                Policy holder:- mrs. Sunita devi w/o mahendra singh

                Policy number:-prohlr[protected]
                Company:-cignattk pro helth insurance
                Amount:- 2, 14, 000 rs.

                Note:- all policies agent is "sridhar insurance broker pvt. Ltd"
                http://www.sridharinsurancebroker.com

                Now some person called me i am calling from income tax department of india. His name is already mentioned surendra singh and another person introduced in this his name is alok sinha from rbi with mobile number:- +91-[protected].
                You have to do some other formalities to complete this plan otherwise your will be ready for legal action from income tax and rbi. I was shocked and feeling very guilty why i took these policies and pension plan.

                Since nov 2016 i was seriously depressed and feeling very guilty and feeling also not good. I was completely dammed. Then i started took money from market on interest to complete process. I had done sent money by neft and imps and internet banking.
                They provided me account details :-
                Account name:- naveen sharma
                Account no:- [protected]
                Bank name:- union bank rajpura [ncr]
                Ifsc code:- ubin0545414


                Account name:- manish kumar
                Account no:- [protected]
                Bank name:- axis bank rajnagar gaziabad [ncr]
                Ifsc code:- utib0001082

                Account name:-viraj kumar
                Account no:- [protected]
                Bank name:- bank of india rajnagar extension [ncr]
                Ifsc code:- bkid0007143

                Account name:-rbs services owned by rahul sharma
                Account no:[protected]
                Bank name:- icici mainpuri up
                Ifsc code:- icic0001391

                I had sent around 24 lac amount to these bank from my account no.

                After one month they told me you have to submit 3 % extra tax according to low of rbi. They forced me if you are not transfer this money to bitcoin account then income tax will be raid on your house and you will be in dangers situation. They said, your total amount is 1.32 caror rupees. According to low you have to submit 3% of this amount.
                As you know this amount is very large that's why i could not submitted it.

                After one month later had another call name from some other anonymously number:-
                Name:- pradeep sharma
                Mobile number :- +91-[protected], +91-[protected]
                Manager of maturity department

                Aid to me i am calling from bitcoin company. Your 80% amount has been transferred to bitcoin and remains 20% amount still in insurance sector. And also your amount is ready and your are easily can take your amount. A team of 3 person included this person also contacted me. These are following details:-
                Name:- atul sharma
                Mobile number :- +91-[protected], whatsapp number:-[protected]
                Fund department manager

                Name:- rohit kumar
                Mobile number :- +91-[protected]
                Senior manager.
                These numbers was activated from 26 april.
                I had last telephonic conversation with pradeep sharma at 5pm of 26 april 2017.
                This team was treated and said now we are creating your id. You have to do some formalities like stam duty, maturity, account updation to get this money. To complete these process i had sent 20 lac rs to these following account:-

                Account name:-nimesh sharma
                Account no:- [protected]
                Bank name:- central bank of india rajnagar delhi ncr
                Ifsc code:- cbino284959

                Account name:-rohit kumar
                Account no:- [protected]
                Bank name:- allahbad bank
                Ifsc code:- alla0210515

                Account name:-sanjay sharma
                Bank name:- raj nagar extension ncr
                Ifsc code:- ucba0002903

                They also sent me fraud dd from sbi suhag nagar branch of 1 caror 25 lacks rupees.
                +1 photos
                HDFC Life customer support has been notified about the posted complaint.
                Dear Sir,

                We request you to kindly write to us at rnlife.[protected]@relianceada.com with your updated contact number so that our service representative may get in touch with you at the earliest and resolve any concerns which you may have.

                Regards,
                Reliance Nippon Life Insurance Team
                First of all no body from insurers/bankers or It office will ask any personal details of account/policy holder unless you have requested for change in your details, you may aware that there are no of sms are being sent by banks to its customers in their interest not to furnish any details of accounts to any body or bank officers/officials & you must be very careful at the times of frequent phone calls from different persons just to make you to buy policies by offering so many benefits. You should have inquired about these persons with concerned offices before buying policies. Further Income tax officers are issuing notices in writing only in case of suspectable investments made.
                Now you cannot do any thing.
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                  A
                  Arun R.S
                  from Chennai, Tamil Nadu
                  May 1, 2017
                  Resolved
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                  Resolved

                  Address: 600073
                  Website: hdfcbank.co.in

                  I am arun, new employee, got a new salary account, after receiving the first month salary, from account 1000 rupees debited without any information. When i opened netbanking i was shocked, 1000 rupees was debited for installment payment. Where i didnt applied for any products but debited like snatching money like a beggar thief. I thought its only for me, but after wards only i came to know that all my friends account got debited with 1000 rupees without any reason. We are working day and night without holiday, and hdfc snatching money from us like a beggar bank. Its our 3 days salary. Please take any action to return money to my account.
                  Thank you.
                  Jun 3, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 02, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your account details, charges details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                  -Bejoy
                  HDFC Bank Customer Assistance
                  Please provide me about extra deduction from my account, I am account holder of hdfc bank, i want to know how it possible plz resolve it as soon as possible
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                    D
                    Duraimurugan162017
                    May 1, 2017
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                    Dear sir,

                    Once again and 2nd time deducted:
                    Savings account no.: [protected]

                    10 apr 2017amb chrg incl st & cess for mar2017 517.50
                    10 apr 2017amb chrg incl st & cess for feb2017 517.50

                    I am using this account last 7 years but last two month onward they deducted 517.50. With out any information.

                    If i will not get refund amount immediately i am going to close this account and in future i will never open hdfc account.

                    Regards
                    Duraimurugan ([protected])
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear team i have clear my jambo loan on card on 17 Mar 2017 but bank still debit my account auto pay EMI. I did call on costumer care before loan settled those amount tell me i have pay but still bank not stooping EMI auto debit. This is my bed experience with Hdfc .
                    Dear sir
                    Reagrading my credit card ending with 5156 having bill generated with Access amount. I have so many times request by phone to cusotemr care no but from your side no response I have get.
                    Pl ask your representative solve this issue or call my below no on urgent.

                    Mehul Dave
                    [protected]
                    [protected]
                    I am not sure about why the money has got deducted from my account cess & ST also they have charged kindly give proper solution r revert the money back asap.. at a time they hv deducted the amount Rs 25.9/-

                    NAME JAGADISH
                    ACCOUNT NO [protected]
                    LOCATION BANGALORE
                    BRANCH BILLEIKHALLI
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                      S
                      shamshul ahmad
                      from Aligarh, Uttar Pradesh
                      May 1, 2017
                      Resolved
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                      Resolved

                      Address: 273305
                      Website: Jio.com

                      Dear sir/ madam
                      I have done jio recharge of rs. 408 through my debit card from jio.com on
                      [protected] & recharge was failed.
                      And also one of my railway ticket of rs.125 was cancelled on[protected]
                      Till i cant get my money back
                      Kindly check my transaction & return my money back

                      Thanks & regards
                      Shamashool ahmad
                      [protected]
                      +1 photos
                      Jun 3, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 02, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your card details, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        vishnunaik28
                        from Ahmedabad, Gujarat
                        May 1, 2017
                        Resolved
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                        Address: Bangalore, Karnataka

                        I was working for a company for around nine months in the year[protected] and that time they had opened a salary account in HDFC bank. Its been more than a year since i have left the job and i wasnt using this account after i resigned from the job. Now when i logged in the net banking facility of the bank i can see a negative balance of -3011. I dont use this account any more ever since i left the job.

                        Please suggest me how to get this amount waived. And i want to close this account also.

                        My Account no:[protected]
                        IFSC of the branch: HDFC0000184

                        Vishnu Naik
                        +91-[protected]
                        Jun 3, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 03, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        You are requested to visit your account branch or our nearest branch and submit request for closure of your account. Upon receipt of your request for closure of account at the branch, the branch will take the necessary steps to close the account. For any clarification or assistance, please feel free to speak to our Branch Manager Mr. Boby Joseph on [protected].

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          Devi Gullipalli
                          from Hyderabad, Telangana
                          May 1, 2017
                          Resolved
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                          Resolved

                          The jio recharge has been done 5 times using credit card. The recharge was not successful all 5 times but amount is debited. Total amount should be refunded is 1364 rupees but 506 refunded only. What about the rest of the amount should be refunded. It has been around 3 weeks, still refund is pending.
                          I request you to solve this issue as soos as possible. I enjoyed your banking sevices until now. I hope i would not be disappointed about this issue.

                          Thank you,
                          Devi
                          Jun 2, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 02, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your card details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            S
                            sagarrajula
                            May 1, 2017
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                            Address: 400042
                            Website: www.hdfcbank.com

                            Hi i am a unsatisfied customer of HDFC Bank & they keep on sending me bills which i am not going to pay due to i was promised that if you expense of 70000 in a year then you wont be charged a renewal charge of 500rs which i did but still they charged me 500 rs which was not required.

                            can anybody please help how to proceed with consumer court in this case?
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Mayasandra Varadarajan
                              from Bengaluru, Karnataka
                              May 1, 2017
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                              Address: 560076

                              I received calls from [protected] & [protected] asking for CONFIRMATION of My card Number. After giving the same they wanted other details & I got suspicion & cut the call. Hope HDFC will look into the matter. Also please advice me of any action I should take from my end. When the call came I was in office and busy. However when they wanted more details I did got suspicious and decided to inform HDFC.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                R
                                Rashmia
                                from Yavatmal, Maharashtra
                                May 1, 2017
                                Resolved
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                                Resolved

                                Address: 411038

                                I have made credit card payment of my hdfc credit card worth rs 4500 (Four thousand and five hundred) by using hdfc payzapp.
                                But my transaction was failed without any proper reason of failure
                                And i got notification that my refund had been initiated immediately.
                                I have not received any refund yet. I was awaiting from yesterday
                                Please look into this asap
                                Jun 3, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 02, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your card details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  M
                                  Mayank Semwal
                                  from Delhi, Delhi
                                  May 1, 2017
                                  Resolved
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                                  Resolved

                                  Address: 110096

                                  Name: mayank semwal
                                  Customerid:68856846
                                  Case closed without being resolved, filled complaint form at branch but yet no follow up. No evidence was provided that i didn't take the cash. Just closed the cash of their own.
                                  Complain number: delc[protected]
                                  Amount:8000
                                  Date:5 march 2017
                                  Withdrawal atm: icici, ashok nagar.
                                  Kindly help to resolve my case and don't try to waste valued time of your customers by making a mockery out of their situation.
                                  +3 photos
                                  Jun 2, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 02, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,
                                  We have received your email vide ref id[protected]. We will get back to you in 2 working days.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    G
                                    Gopinath Chinnanna
                                    from Bengaluru, Karnataka
                                    Apr 30, 2017
                                    Resolved
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                                    Resolved

                                    Request to cancel a transaction

                                    Address: 560078
                                    Website: HDFC Net banking

                                    Hello All,

                                    Good morning!!
                                    By mistake i have transferred cash to HDFC account from my HDFC account,
                                    So, can you please cancel and retrieve to my account.

                                    Reference No:[protected]A1 on 21st April 2017

                                    We request you to please help us, in getting back our amount.

                                    Further details can be shared upon your request.

                                    Awaiting your reply at the earliest.
                                    br...
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                                    Aarni Divya Reddy
                                    from Bengaluru, Karnataka
                                    Apr 30, 2017
                                    Resolved
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                                    Resolved

                                    Address: 560045
                                    Website: plumgoodness.com

                                    I did an online transaction on 3rd march for rs.722.50. The transaction was unsuccessful so i did another transaction immediately which was successful but money is debited twice. My account number is [protected]. I raised a complaint in the month of march and i got a message saying the complaint is pending for investigation with merchant, however if i try checking the status for that complaint reference id 1279658, it says it is invalid. Pleases speed up the process, it's already been two months.
                                    Jun 3, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 03, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We have raised a Chargeback Dispute vide COMPLAINT ID: 1279658 and Reference number: VPI084692. We will credit your account by 19-May-17 as per Visa/MasterCard/Rupay TAT, provided we do not get a representment claim (that is proof of transaction) from the acquiring bank.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      A
                                      Akhil Mahajan
                                      from Nangal, Punjab
                                      Apr 30, 2017
                                      Resolved
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                                      Resolved

                                      Address: Gurdaspur, Punjab, 143519

                                      I am existing customer in ur bank My name is Munisha Mahajan & customer I'd 43963378 & a/c [protected] in gurdaspur I use credit card link my account I will use credits 13000 approx I more than call to customer Care executive and ask to customers care when is my Dew date of credit Card payments but he is not reply to meet after some days credit Card recovery Team call to me and recovery team collected by me 2000rs is 7 time but payment is not submit in my account after some days I deposit the manual deposit 16800 approx and ur staff asked to me ur credit card payment is complete and after that I am applying loan in Sbi bank and check my sibil in show my credit card payment pending in Hdfc bank but I pay the complete payments of card
                                      Contact to me [protected]
                                      +2 photos
                                      Jun 3, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 03, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have taken note of your comments expressed with regard to your credit card and you may look forward to receive a response to your e-mail id by today (May 03, 2017). We request you to bear with us in the interim. Please feel free to write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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