[Resolved]  HDFC Bank — Fraud regarding money withdraw from my account

Address:Jhansi, Uttar Pradesh
Website:Hdfc cyber cell

To the cybercell hdfc bank. I jitendra singh account holder of state bank of india account number [protected] have given complain to cybercell paytm for rs.5000 debited from my account against pos paytm 97998 at paytm txn #107316. Message received on my mobile number [protected]. Order is not placed by me then why amount is debited from my account. Also showing the sbi debit card last number 3336. And rs.4000 debited from my account on 22nd oct'2016 against pos [protected] at one97 communication lt txn #359701. This order is not placed by me at all then why the amount is debited from my account. Message is received on my mobile number [protected]. Paytm has provided us the following information regarding the account details of hdfc bank in which the amount was transfered. Kindly follow the details. You are requested to provide the name of the account holder and the branch name and also resolve the issue. Yours sincerely. Jitendra singh
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Nov 28, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2016
HDFC Bank Customer Care's response
Dear Customer,

Regret for the inconvenience caused.

To help you with kindly write to us at [protected]@hdfcbank.com with the sms details, transaction details (date, time and amount) and your contact number, mentioning Reference Id TTU[protected] in the subject line for us to assist you better.

-Natasha
HDFC Bank Customer Assistance
Complaint comments 

Comments

Hdfc dilivered by credit card on blue Dart courier service in 15/10/2016, accepted dilivery date 17/10/16 but blue dart courier dont recive phone and details further information ..please follow my complaint
Name -Satish pardeshi
Triveninagar, Talwade
Mob no [protected]
I want to return my credit card due to high annual charges.
Pl tell me the procedure.
My Name is P.Marutharaju. I have an Account in SBI Thanthonimalai Branch. A/c Number :[protected]

A transaction has been done by One97 Communications LT without my knowlegde from my debit card
an amount of Rs.5000 has been deducted by One97 COmCTN-P on 31/11/2016

below is the details:

Transaction Date Description Amount

This is the message i got from SBI:

To pay Rs.5000.00 to ONE97 COMCTN - P, From Your card XXXX.1854, Use OTP. BEWARE! ONLY fraudsters ask OTP on Phone. OTP is 864140. Don't Share with Anyone.

Thank you for using your SBI Debit Card 459XXX1854 for a purchase worth Rs 5000 on POS [protected] at ONE97 COMMUNICATIONS LT tnx #[protected]

Kindly look into this as soon as possible

Regards,
P.Marutharaj

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