[Resolved]  HDFC Bank — got a message that amount has been reverse credit but didn't get the money in account

I was booking movie tickets in bookmyshow through free charge. Money got deducted but the transaction failed somewhere. Then i got a message from hdfc bank stating that the amount has been credited/reversed by payuind.
Since it was a text from bank itself so i assume other party's role ends here!
I am awaiting my money it's been more than 24 hours.
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Jul 9, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 04, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account/customer Id, transction details, date/time of transction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. I will assist you better.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Comments

I had worked with hbl global pvt ltd for more than 1.6 years. now i am asking for my p.f account no.
but they are not responding me.
my code was B08170
kindly consider

Please be care about this
Kindlyplease help
Transaction of rs 399(amazon) and rs 393 (Swiggy)is reversed by Amazon and swiggy but the amount is not crediited in my account. The actual amount is not shown in my account. Transaction was done through debit card of hdfc.
Kindly consider my request
Thank you.

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