HDFC Bank Complaints & Reviews

Dear Sir,

My loan account no is 24261630. I am in a very bad phase of my life with no job and little savings left but as I know that being the end of the financial year it is very hard to maintain NPA's in your audit. So I request you to kindly advice me the least amount which I can submit for a one time settlement of my loan.

My email id is [protected]@gmail.com

I have lost considerable time and money because of server issues at the service centre in Pahar Ganj, New Delhi. After my car was stolen, I paid several visits to the HDFC Bank's Pahar Ganj service centre and twice it happened that the server was not working. After waiting for several hours at the centre, I was told to come back another day. I have signatures of several other customers who witnessed the same issue on 28/01/2014. No service agent was present at the counters during the working hours and the security guard was turning the customers away. I was also able to take pictures of the centre where absence of service agents is evident. No agent was present at the counter while the customers waited in the waiting areas. Upon complaining to the Manager, he was able to process my request for foreclosure of my auto loan account. I had to pay a prepayment charge of 3 % on outstanding principal. However the service agents had failed to inform me that there is a rebate of 1% if an FIR is submitted. Although I had duly requested the agents for a list of documents required, I was not given the complete information. After complaining to HDFC Bank Ltd in Feb 2014, the bank apologized for the issues, acknowledged that server was not working during my visit but refused to compensate for my loss. The bank also tried to play down the issue as a one off instant instead of taking it seriously. I am a preferred account holder with HDFC Bank Ltd but I am considering breaking all ties with the bank and taking legal action unless the bank compensates my losses. K Lal

My husband had taken personal loan of Rs. 140000/- which was 5 yrs back, of which i was totally unaware of...now HDFC persons approached in september month and asked us for payment but my husband was jobless and recently he joined somewhere with salary of 15500/- so i agreed HDFC to pay...i asked the option of full n final settlement for which he agreed for 75000/- but later he convinced me for full payment if i want to increase my husbands CIBIL score...then therefore he tried to help me to pay in 2 shots of 65000 and 75000/- then Nov 2013 i paid 65000/- by taking loan from somewhere else on my name but unless i repay the earlier loan i wont be able to take 75000/- loan and same was informed to HDFC person n he agreed saying that "keep paying minimum installment of Rs 500 and pay whenever you get other loan". But recently other person are visiting me to pay as its year ending in Feb and March and therefore they are trying to get bigger amounts from me...which is almost impossible for me as i have a 2 yrs old daughter who keeps falling ill and i am hardly able to pay for her expenses moreover i have a housing loan so 2/3 rd of my salary is taken away by EMI. Last month i have given 6000/- rs DD and now they are asking for 20000/- or 25000/- as its year ending and they have their targets to be completed.I am having sleepless nights these days coz looking after my family requirements and my daughter is causing stress on me. So please help me out to settle the issue coz tension is taking toil on me i would like to meet the recovery dept to convince his to take final settlement and relieve me from all this stuff coz its me(not at all liable to repay loan taken by my husband) is making payments and not my husband who has taken the loan. Guide me accordingly, i can pay 20000/- next month as a full n final settlement which is more than what was said earlier for final settlement.Payments made till date are as follows : Nov : Rs 65000 Dec : Rs 500 Jan : Rs 500 Feb : Rs 6000 Since 1st march the person is asking for 20000 amount which i wont be able to pay coz i have to pay the installments of loan taken from my office n unless i clear that i wont be able to pay HDFC loan

Hello, I have paid my remaining outstanding amount to HDFC credit card before next bill generation date. Still they have charged me Rs.2500/- as finance and other charges. I was very regular in paying the bills. I have sent multiple queries to HDFC customer care but they are not at all cooperating me. Kindly help.

Dear sir,


I worked in hdfc as a branch coex (Code-79140) . I worked with hdfc from sep 14th, 2010
To 15th december 2011. Till now i m not able to get the full imformation about the p.F . Even i still not get my salary slip till now. Its being two years and i m unable to find the proper information about p.F. Please help me to receive my p.F as soon as possible. I will be very thank full to you.


Hdfc bank (Pakhowal branch) ludhiana, punjab. Br. Code - 1380.


Regards


Name - priya goel


Employe code- 79140


Emai - id- piya.[protected]@gmail.Com


Mobile number- [protected]

Some agent have opened my trading account i.e. no. 2097022 without my consent, and it is ridiculous that instead, of many complaints done by me, my account has not been closed. During the process of verification done by your bank, many times I told them not to open my a/c, I also had an telephonic conversation in the office of HDFC Securities Ltd. Indore, but they didn't care. Please look into the matter and refund me the amount deducted for opening the aforesaid account as soon as possible or I will have to go to Consumer Courts.

Regards,
Anup Tripathi
[protected]

Hi, I am working with Cognizant Pune, about 1yr back I had applied for HDFC food card, however I never recieved it, now when I am trying to apply for it again it shows that my ID is already registered. Could you please help me in getting the HDFC food card my details are mentioned below. Vikram Singh Mob- [protected] Company- Cognizant technologies services pune EMP id - 251436

I'm sangeetha, I maintained account with HDFC Bank when I opened account there was no formal communication that 25, 000 should be maintained in account for every month. HDFC Bank detected 5, 000 in for first time and I have raised complaint for the same[protected]. Hdfc bank never tried to reach me for not maintaining minimum balance and without informing me they have detected 5, 000. I request them to revert back the money as this is first time. Going forward I will maintain minimum balance. Contact Info[protected] EmailId - acharya.[protected]@gmail.com Alternate EmailId - [protected]@live.com Alternate Number - [protected]

Dear Sir,

I wish to inform you the incident happened on 27/12/2013 Friday while
reporting regularly on time at evening 6.00 pm to Branch Manager Mr.
Gopal S Agrawal Shegaon branch - 2817. He told me not to come on duty
at 28/12/2013 Saturday & when you come on duty I call him first while
entering branch premises.

Mr. Gopal sir, threatened me if I entered in branch premises that he
will terminate me. Next day on Saturday 28/12/2013 when I went to bank
for attending my regularly duty on time at 9.00 am, as per his
instructions I call him first to ask the permission for entering
branch premises.

But Mr. Gopal sir forced me to take a leave for that day instead of
doing my regularly duty. I was shocked the action taken by Mr. Gopal
sir. From that day he regularly threatens me not to come in branch.
Though I was attending my duty regularly, sincerely and punctually and
attending my job which assigned to me time to time.

This is not a first time facing these situations in branch. Since I
joined the Shegaon branch - 2817 at 14 October 2013, he also used such
type of abuse words "[censored] you, Benchode, Chutiya", shouting at me in
front all staff and threatening me to terminate from the job. Even I
honestly worked hard to give my best result. I want to inform you
these situations which I faced during working hours. But I was afraid
because he was regularly threatens me to terminate from job and
spoiled my career. That's why I gave resign from job and currently I'm
Jobless.

At 17/12/2013 in evening at 6.30 pm Mr. Gopal Sir forced me to give
resignation from job. I don't have any other option to give resign
from the position as Personal Banker. This is not a correct way to
speak or insult in branch in front of other employees. I and Mr.
Pankaj Kothari we both faced this type of situation in Shegaon
branch-2817. Currently completed 30 days notice period and left the
job. I'm sharing this information from my personal email id because in
branch other employees should not face the scenario in future. Thank
you for giving me a chance for informs you.

Designation - Asstt Manager
Branch - HDFC Bank Ltd Shegaon - 2817
Employee No: S20590


Regards,
Swapnil Shah

My husband took loan of 9 lac on my name, emi was deducting from my salary only, i have got 2 girl babies, because of that he gave me divorce and now am bearing mine and my babies expenses, not able to pay emi, we have booked case against him, but these case is keep on postponing, so many times i requested HDFC recovery agent to give me some time for repayment of loan but they are not ready to listen, they directly come to my mother house and torturing us to pay the emi? and they are threatening that if we don't pay then they will go to my office and we know how to collect from their?? Please can somebody suggest what can i do to do ask for some more time with the bank, because i have all the proof that this loan is taken by my husband and not me just i need to prove that in court but dont know how time it will take. Kindly give some valuable suggestions??

Team, This is reference to the Insurance Policy Issued to me and my wife providing wrong offer regarding HomeLoan Policy number is mentioned for reference: Vishal Dev Kumar[protected] Jyotsna Vishal Dev Kumar[protected] Case History: I got a call from lady introducing herself as HDFC Bank representative named Deepika and explained offer for home loan. Later new lady came in picture Shweta, she use to talk to me from no: +91 [protected]. Since lady introduced herself as HDFC Bank executive so there was no question of any doubt. Details of offer offered: I will have to buy a policy from HDFC Life Insurance and HDFC Bank will give me loan against that policy. I was told to pay 1 lakh premium for 50 lakh loan which i can use as Home Loan and will get all the benefits of Home Loan. I wanted loan in name of both me and my wife, lady from HDFC bank told me that i can pay 2 cheque of 50 k each and loan will be divided in 25 lakh each, 16670 was the EMI was told to me. It was confirmed that my loan is sanctioned. Person from HDFC LIFE FC Road Branch came and collected documents and we received policy documents on My and my wife's name. Mentioned is the no which was given to me for loan status check [protected]. In the mean time I tried reaching Shweta regarding Home Loan Document. For initial few days lady did not received my calls, finally after few days I was told that loan is cleared and will get paper's delivered in few days. They made sure 30 days are passed from date of receipt of my policy document so that possibility of policy cancellation is over. After few days I get call from [protected] and told that my loan was rejected, and reason given to me was security amount for both the application is insufficient. I tried to talk to Shweta and after almost half a month i was told that incorrect premium was told to me. If approval was taken then how come my loan was rejected? Lady again applied for the loan and again it was rejected. Reason of rejection was very stupid “Request for early approval" since i told them to get my loan processed on urgent request. I tried calling Shweta and again almost after a month on 31st of May she told me that i will get policy cancellation documents in 4 days and invested money in my account. I went to HDFC Life's office to inquire about such case and came to know this is a fraud and branch has received similar complaints. I logged official complaint in HDFC Life’s office Grievances Dept. and also logged online complaint on HDFC Bank’s complaint dept. Mentioned is the complaint no – [protected] and received complaint acknowledgement around June 10th 2013. My main concern is how are my policy details shared with these people (Shweta and gang). After few days I was told by Shweta if i submit more 50 k Cheque my loan will be approved. I was told to submit details in HDFC LIFE PUNE FC Road branch. There are only two beneficiaries HDFC Life and second is agent (SMC Insurance Brokers PVT LTD) Agent Code mentioned in Policy is 00446466 and License no 286 Another shocking thing happened, i was surprised when Shweta called me and said why have i logged complaint on HDFC Bank portal. From this incident it was very clear that Lady is either from HDFC Bank or somebody from Bank is helping them Later I went to HDFC Life for status of my complaint and executive told me that my complaint was rejected by Grievances Dept. I only wish to cancel my policy and my investment back as it was taken for Loan's purpose. I am still receiving calls from HDFC Life regarding premium payment pending. When i ask about my complainst they say HDFC Life has taken action against people involved. They also confirmed that they are aware that these type of frauds are happening and even then they are not cancelling my policy and returning my investment. Their executive is telling me to pay premium till three years and then i can withdraw my money with some % deduction.

This is reference to the Insurance Policy Issued to me and my wife providing wrong offer regarding HomeLoan. Policy number is mentioned for reference: Vishal Dev Kumar[protected] Jyotsna Vishal Dev Kumar[protected] Early December 2012 around 15 Dec 2012 I got a call from lady introduced herself as Deepika from HDFC Bank regarding Loan Offer. She explained me offer is related to HDFC Life Insurance where I can take loan from 10 lakh to 50 lakh by buying a policy from HDFC Life Insurance and HDFC Bank will provide loan on basis of Insurance Policy. I was told if I want to have loan for 50 lakh I will have to take HDFC Life Insurance Policy of Premium of 1 lakh per year. I was interested in joint loan on my and my wife’s name. Offer also had the feature if I don’t want to continue policy after first premium I can adjust premium on loan EMI. Lady told me at the start I have to tell them the purpose of loan and my loan filing will be done for that particular reason. Around 20th Dec 2012 Deepika introduced lady named Shweta and said Shweta will be the Point of contact for this loan offer from very day onwards. I check with Shweta about joint loan and she said she will confirm from her manager. Very next day 21st Dec Shweta called me and said it is possible to have loan on joint basis. She told me to pay premium of 50 Thousand for my policy and 50 for my wife’s. I was ready for the offer. Very next day she called me for document collection, a guy from FC Road HDFC Life Insurance branch was at my door step for document and premium check collection. On same day Shweta called me and said she has already taken approval for joint loan and will receive the policy papers within week’s time. Mentioned is the no which was given to me for loan status check No: [protected] Once Insurance papers are ready, HDFC Bank will receive my policy papers from insurance company and loan process will start. After 10-15 days of process start I will receive Loan Approval Papers Me and my wife signed Insurance policy papers and handed over premium check to collection guy. After 5 days I called Shweta and confirmed about loan, she said application for loan is already sent to department for approval and will receive papers in 15 days. I told her if I can get sanction letter in week’s time so that I can start process of finalizing property. I received Policy Papers last week of January around 30 Jan 2013. I called Shweta to check loan process but she didn’t picked up my calls, I tried almost every day 10-15 times for next 10 days but no response. They made sure 30 days are passed from date of receipt of my policy document so that possibility of policy cancellation is over. Then I got a call from no [protected] on Feb 11 2013 that my loan is rejected, and reason given to me was premium amount for loan is 1 lakh and I have submitted 50 K. I was surprised and tried calling no given to me for status check. Lady picked up my call and I asked her about the no. where I have called she said this is HDFC bank Karol Bagh Branch No. I told her that Point of Contact lady is picking up my call, she said mail will be sent to point of contact to call you and after 2 days I got a call from Shweta. I asked her If approval was taken then how come my loan was rejected? Shweta said that was mistake from her part and she again applied for the loan and again it was rejected. Reason of rejection was very stupid “Request for early approval" since i told them to get my loan processed on urgent request. Again I tried calling Shweta and there was no response. Finally she picked up my call and said if I can invest 1 lakh more (50 in my loan and 50 in my wifes loan). Mean while I discussed incidence with my dad and dad went to Karol Bagh Gurudwara road branch to check authenticity of case. He checked with Branch Manage (Sardar Ji) and he confirmed there is no such loan offer available. Then my dad explained me each details. Same day I called up Shweta, she responded and said if I can give check in FC Road HDFC Life Insurance Branch I said I will give you check in Delhi only. She said let me check my manager and replied that we are not allowed to meet customers. I tried calling Shweta and again almost after a month on 31st of May she told me that i will get policy cancellation documents in 4 days and invested money in my account.I went to HDFC Life's office to inquire about such case and came to know this is a fraud and branch has received similar complaints. I logged official complaint in HDFC Life’s office Grievances Dept. and also logged online complaint on HDFC Bank’s complaint dept. Mentioned is the complaint no – [protected] and received complaint acknowledgement around June 10th 2013. My main concern is how is my policy details shared with these people(Shweta and gang). After few days I was told by Shweta if i submit more 50 k Cheque my loan will be approved. I was told to submit details in HDFC LIFE PUNE FC Road branch. There are only two beneficiaries HDFC Life and second is agent (SMC Insurance Brokers PVT LTD) Agent Code mentioned in Policy is 00446466 and License no 286 Another shocking thing happened, i was surprised when Shweta called me and said why have i logged complaint on HDFC Bank portal. From this incident it was very clear that Lady is either from HDFC Bank or somebody from Bank is helping them Later I went to HDFC Life for status of my complaint and executive told me that my complaint was rejected by Grievances Dept. I only wish to cancel my policy and my investment back as it was taken for Loan's purpose. Shweta’s No : +91 [protected]. [protected] This is the no which was given to me for checking loan status Since lady introduced herself as HDFC Bank executive so there was no question of any doubt. I am receiving calls from HDFC Life for premium pending which i dont want to pay. Executive also told me that they have taken action against people involved in the fraud. If every thing is known then why is my policy not cancelled and my investment is handed pver to me.

I jolly salil lightwala having account with hdfc bank adajan surat branch.My saving a/c no is [protected].I was working as agent in tata aia lic.They have opened a/c with zero balance.Now i am not working with tata aia lic.In my savings a/c balance was aprox 2800/rs.
I have received letter/statement dt 07/12/2013 two days back. From hdfc bank showing my balance nil.I have visited branch and they reply that u have to kept minimum balnce of 10000/rs.I have not informed by hdfc bank before that.Today they ask for 2800/rs for minimum balance charges.
I have lost my existing balance as well they demand for 2800/rs more. .Hdfc bank hasnot send any letter/statement of account earlier informing to keep minimum balance of rs 10000/.
Please do needfulin the matter so i can close my account at the earliest.

what a foolish bank ask nonsense quotations. no manacers to talk to customer. first make them learn. even bank manager also don't know to talk at all. if we are depositing the an amount in to a account teller is asking why are you depositing an amount where what what all question there are asking as if we are an criminal like. Please teach them to talk properly we are customer HDFC Bank Ltd No.25, 4th Cross, Nandi Durga Road, Bangalore - 560046

Repected Sir,
My name is G Haribabu. I have taken a bike loan from your bank and unfortunately, Due to some financial problem, i acrossed the timeline period in middle of the completion of loan account. But finally i have completed all the loan amount.

It's been almost 2 years. But still, i didn't receive my clearance from your end and since this all thing is tagged to my PAN Card, Due to that i can't able to apply for any other loans.

So please provide me the clearance asap.

I didn't remember the Loan ID and Account Number. So please take the available info i have:

My Details:
Name: Haribabu G
PAN No: AWEPG4038Q
Ph No: [protected]

Dear Sir, I was taken car loan with hdfc bank recently I got a message from one hdfc employee that "due to insufficient fund we are charging late payment and check bounce charges" . But in particular date suffcient fund availabale but bank has charged please look in the matter and do need full job. for your refference here I m giving brief details. Auto loan no: 17999454. Name: Praveen Kumar Narahari.

dear sir myself hemanth i here by inform you that i paid an insurance premium of my mother named bhagyalakshmi m her policy no is 11416438 paid 10000 online through net banking of my mothers ac of hdfc bank where its debited 10000 amt but where as we didnt get any message from hdfclife and also when i checked policy details its still showing that 10000 rs is due to pay
the following below is my payment details please consider my complaint and solve it as soon as possible
Thank you. Your payment has been successfully received with the following details. Please quote your transaction id for any queries related to this request.
Transaction Status Success
Transaction ID HDF1531489
Transaction Date and Time [protected]:54:53
Policy No 11416438
E-mail Id [protected]@gmail.com
Mobile No [protected]
Payment Amount(Rs.) 00010000.00
Pay from HDFC Bank


regards
hemanth v

Dear sir I have complain for health insurance approval i had submitted may all document the document before 1month ago but till the date no process for the same plz do the needful because claim amount is 1, 32, 000/- my wife is suffering from cancer and we need money for further treatment.

Dear Sir, HDFC bank has deducted Amount of Rs.842 from my Salary account without Intimation. I want that bank should give me an explanation for the same and should return the money Back. Regards, Jaikumar Jaiswar

Money deducted from account without intimating - Depository Charges This is in reference to the transaction made into my account without intimating me by HDFC Bank.An amount of Rs 842.70 has been debited on 13th Feb, 2014 from my salary account, mentioning about "DEPOSITORY CHARGES JAN[protected]. cannot understand to what extent the bank can go to deduct money from the account without mentioning any reason.The bank follows no principles and never thinks twice to harass a customer. And the bank salesperson are the worst people you can come across. They just want to sell you products at any cost and not giving you the right information on anything especially the charges associated with it. Requesting you to please do something about this and get my money refunded back into my account