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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 15, 2025
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HDFC Bank reviews & complaints page 1452

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brchadokar
from Gwalior, Madhya Pradesh
Mar 21, 2014
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Address: Gwalior, Madhya Pradesh

Sir, I availed T/W loan from hdfc bank Raipur(CG). The loan account no was LOTW [protected] which was fully repaid from Gwalior which is my present residence in the year 2012-13. I requested the branch manager to send me NOC but till date i have not received the same. Kindly do the needfull. Yours faithfully (BR Chadokar) MSME-DI, 7 INDUSTRIAL AREA Gwalior(MP) Mob. [protected] email [protected]@yahoo.com
Aug 14, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
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    Kanchupati Krupaiah
    from Cherthala, Kerala
    Mar 20, 2014
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    Address: Chennai, Tamil Nadu

    Dear sir, Greetings My name is Swarnatlha kj on12th March i recived a SMS my Health Policy despactyh to my address but still i dint receive that so kindly do the necessary help Thanking you, Yours faithfully, KJ Swarnalatha Ref No HR[protected] My present Address No 4/199 E Type Sidco Nagar 38th Street, Villiwakkam, Chennai, TAMIL NADU PIN 600049 Email : [protected]@yahoo.co.in cell [protected]
    HDFC ERGO General Insurance customer support has been notified about the posted complaint.
    good and quick
    very good and quickly responding
    Dear Mr. Kanchupati Krupaiah,

    Thank you for sharing the required details.

    We will look into the matter and get back to you shortly.

    For any queries please feel free to call our Toll-Free:

    [protected]from any Landline & Mobile)
    [protected]from MTNL or BSNL Phone)


    Regards,

    HDFC ERGO General Insurance
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      vinay170592
      from Mumbai, Maharashtra
      Mar 20, 2014
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      Address: Pune, Maharashtra

      Dear sir/ madam,
      I have logged a compliant on 11/03/14 with ref no.[protected] hdfc promised me to solve in 5 working days but still date not got any response. And also if i call to customer are they tell me to register new compliant i also registered new compliant with ref no .MUMCO[protected] ON 18/03/14 but not got any feedback to me.
      for your ref pls find attched screen shot of mail.
      Aug 14, 2020
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
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        Ramprasad P
        from Bengaluru, Karnataka
        Mar 18, 2014
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        Address: Bangalore, Karnataka

        Hello, This is regarding my loan account number 24075349. Yesterday one of the executive collected Rs 7220 through cash from me but today again Rs7657 is deducted from my a/c. This is really creating a bad impression on your bank will you please repay the same and this is not a good practice. Kindly maintain a proper relationship with the customer.
        Complaint marked as Resolved 
        Hello helpdesk0001234, I know you are the fraudster and you took my credit card details and took 5000 rs you are a big bastard and trying to fool people. and you are a son of a bitch you are asking everyone the contact details and trying to fraud us by using google chat number. @@To all people kindly dont believe this bastard he is a big fraud dont give you details to him he will fraud you i already gave the police complaint on this bastards they are already in there way to investigate on this fraudsters
        HDFC Bank customer support has been notified about the posted complaint.
        Mar 25, 2014
        Updated by Ramprasad P
        [protected] is my other contact details.
        [protected] is my contact details and my loan account number is 24075349
        Hello helpdesk0001234,

        I know you are the fraudster and you took my credit card details and took 5000 rs you are a big and trying to fool people.

        and you are a son of a you are asking everyone the contact details and trying to fraud us by using google chat number.

        @@To all people kindly dont believe this he is a big fraud dont give you details to him he will fraud you i already gave the police complaint on this they are already in there way to investigate on this fraudsters.
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          swakit Pokharkar
          from mumbai, Maharashtra
          Mar 18, 2014
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          Resolved

          Address: Mumbai City, Maharashtra

          My name is Swakit Pokharkar i lived in kandiwali, charkope mumbai 67, I was take a policy from hdfc life policy no 16476964 from agent name vikas and shruti sharma . I was paid 3 checks to them 6000 rs, 15000 rs, 10000 rs, but only 6000 submitted in hdfc remaining 25000 rs are not submiited in the branch. when i was visit at hdfc branch the take my compalint but not getting single revert . and they are giving me diff exuses. Remaining check credited to GOLDMINE CLUB, when i was ask that agent that time he said " GOLDMINE CLUB is partner of HDFC " but hdfc branch they saying they are not responcible for all this thing happend .
          Aug 14, 2020
          Complaint marked as Resolved 
          "Dear Mr Pokharkar,


          We have registered your complain under complaint
          number [protected], the case is handled by our Customer Relation
          Representative Mr. Vishal Dandge.


          Warm regards,


          HDFC Life"
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            K
            kaka17
            from Chandigarh, Chandigarh
            Mar 18, 2014
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            Address: Chandigarh, Punjab

            Respected sir,
            I have surrender the above policy on dated 8 feb 2014 . To hdfc life loacl office as per detail from office ur amount directly transfer to ur account with in 8 to 10 days as neft deatil attached and verify by concern office.Still upto today no one take abt my money refund status help me in this issue.


            With regards
            Rajesh kumar
            [protected]
            HDFC Life customer support has been notified about the posted complaint.
            Dear Sir/Madam,

            We sincerely apologise for the inconvenience caused. Request you to write to us at [protected]@hdfclife.com with complete policy details, so we can help you at the earliest. Thank you.

            Regards
            HDFC Life
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              kniranjanaithal
              Mar 17, 2014
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              Address: Bangalore, Karnataka

              Hi Sir/Madam, I had a HDFC credit card which was expired on 31st of Dec, 2013. HDFC sent me a new card to my previous company address, which I was unable to collect. Hence I requested them to cancel the card. I waited for a week for a monthly statement of my old card which never arrived, So, called up customer care and paid the overdue amount. On 15th of Jan, 2014, HDFC called me and asked me pay overdue amount of 6827 Rs, which they explain to be due of new card. After repeated calls and emails, they accepted that it is a technical glitch since I had made the payment against expired card, not on a new card. Fair enough, so far HDFC responded reasonably. On 17th of Jan, 2014 someone from HDFC called me and informed me that, I have to pay the penalty of 800 Rs. to cancel the new card.As I was already fed up with their inefficiency of resolving a simple matter, paid accordingly. I thought it was the end of the story, and determined to not to do any business with HDFC again. HDFC was kind enough to not to disturb me for 2 months. But, on 14th of March, 2014, I started receiving texts which said, I have credit due of 7623 Rs on the card never delivered. HDFC credit card department called me on 15th March, and tried to threaten me with CIBIL score, which I cannot ignore. I have all the email conversations with HDFC to support my claims. As I understand, my agreement with HDFC ends with expiration of the card and they cannot force me to take the new card. Unfortunately, I also hold a HDFC premium and Salary account of fairly high balance. I am seriously worried about HDFC way of handling things as majority of the complaints here are about HDFC itself. I posted the similar concerns on company bulletin board, and lot of folks have experienced bitter things with HDFC services. We have also made a request to HR team to provide the option of alternative salary account, other than HDFC. Please can you suggest any way out of this. I would be very grateful. Thanks, Niranjan
              Old Card number : [protected]
              Below are the last two payments of my old credit card after expiration.
              1. Company Name: HDFC Credit Card; Card No: xxxx xxxx xxxx 9701; Payment Amount (Rs Ps): 800.00; Payment Date: 17th January 14;Payment through: ICICI Bank;Transaction Identification Number: MICI[protected]
              2.Company Name: HDFC Credit Card; Card No: xxxx xxxx xxxx 9701;Payment Amount (Rs Ps): 3985.00; Payment Date: 14th January
              2014; Payment through: ICICI BankTransaction Identification Number: MICI[protected];
              [protected]
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                Stockiee007
                from Ahmedabad, Gujarat
                Mar 17, 2014
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                Address: Bangalore, Karnataka

                I am borrowed hosuing loan from HDFC Ltd for a project by MNATRI Group - Mantri ALPYNE, Uttarahalli Main Road. I have been pushed for Pre-EMI scheme by a manager of HDFC wherein HDFC will release entire loan amount to Mantri and Mantri should pay PEMI till possession. However, from past 2 months, Mantri Developers stopped payment (though possession is in Dec 2014) and when I approached HDFC (both online portal and the branch at Rajajinagar) they are saying they cannot protect my interest and it is between me and the builder. However, when I asked on what credibility factor HDFC released complete payment to the builder and also what is the meaning of the last class in Tripartite agreement wherein it says, "...any objection arrived because of this contract should be resolved at the branch..." the manager Mr Chandru says, "You need to sort with the builder!!!" I see lot of 'black' and 'unethical' things happening at HDFC and Mantri to screw up middle class people like me wherein I had to take personal loan to pay PEMI and also my daughter's school fee so that Mantri group can enjoy my money along with corrupt and unethical people like HDFC. DON'T OPT FOR HDFC LOAN, THEY ARE MOST CORRUPT ORGANIZATION and LIKE THEIR FRIEND MANTRI group They cannot protect any customers of them!!! Financially I am not in a good position and hence going with media to take these corrupt organizations to public! I hope at least by doing this corrupt organizations like HDFC will wake up and STOP doing unethical things!
                Aug 14, 2020
                Complaint marked as Resolved 
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                  Kathiravan Chinnakani
                  from Chennai, Tamil Nadu
                  Mar 17, 2014
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                  Address: Chennai, Tamil Nadu

                  I have received HDFC Credit Card in the month of Mar'2014. My credit card A/c debited Rs 673.04 for MEMBERSHIP FEE INCL ST AND CESS on the 16/03/2014. I have not understand what is this membership fee?. Would you please explain to me ?
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                    patelprk
                    from Petlad, Gujarat
                    Mar 15, 2014
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                    Address: Anand, Gujarat

                    hello sir i am pratik patel from sihol. i have hdfc bank credit card and i have account in borsad branch when bank offer me the credit card at that time they told me if you want to remove your credit card membership charge every year than you have to use 5000 Rupees by card in 1st 3 month of starting in every year now they are laying that they dont have any policy of that type i used more then 5000 Rupess in 1st 3 month of every year but they are not refunding me my fees they are charged me two times 448.32 Rupees in[protected] and 448.32 Rupees in[protected] i called in hdfc credit card help center many times every times they are answering me new and different. they are not clearing my problem.
                    HDFC Bank customer support has been notified about the posted complaint.
                    hello sir
                    i am pratik patel from sihol.
                    i have hdfc bank credit card and i have account in borsad branch when
                    bank offer me the credit card at that time they told me if you want to
                    remove your credit card membership charge every year than you have to
                    use 5000 Rupees by card in 1st 3 month of starting in every year now
                    they are laying that they dont have any policy of that type i used more
                    then 5000 Rupess in 1st 3 month of every year but they are not refunding
                    me my fees they are charged me two times 448.32 Rupees in[protected]
                    and 448.32 Rupees in[protected] i called in hdfc credit card help
                    center many times every times they are answering me new and different.

                    they are not clearing my problem.

                    please help me this is my contact number [protected]

                    thank you
                    but still pending some charges and saying they r not removing it
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                      S
                      Sudhir Kankal
                      from Gurgaon, Haryana
                      Mar 15, 2014
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                      Address: Pune, Maharashtra

                      Hi Sir, Complaint number[protected] given by HDFC Life. Application No : CP[protected] Payment of Rs 143, 911.00/- was made on 11th Feb 2013 against HDFC Life Group Credit Protetct. I have not received the policy yet. I have also send the complaint mail to [protected]@hdfclife.com Its now 1+ month -- I have not received the policy yet. I have applied this based on my classic banker appointed for my savings accounts by HDFC Bank. Regards, Sudhir Kankal
                      HDFC Life customer support has been notified about the posted complaint.
                      Dear Sir/Madam,

                      We sincerely apologise for the inconvenience caused. Request you to write to us at [protected]@hdfclife.com with complete policy details, so we can help you at the earliest. Thank you.

                      Regards
                      HDFC Life
                      DEAR TEAM,

                      i have bought an HDFCLIFE click to protect+ my policy no is 17060177. its almost three month but till today i have not received my policy document i have complained it to concern person for hte same.

                      he has give me a pod no bywhich i have received a policy but its niether trackable at Indian post's pod tracking website nor at post office & also i have not received any document for the same.

                      my motive to write to you only that you check the matter at your end. if i not received my policy till next week i will got o consumer forum for the same

                      Name : Atul Patel
                      Policy no[protected]
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                        A
                        avi kapoor
                        from Lucknow, Uttar Pradesh
                        Mar 13, 2014
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                        Address: Ghaziabad, Uttar Pradesh

                        Sir,
                        I have applied for home loan in hdfc bank as some documents are Not satisfied the condition for the approval for loan but there is a processing fee for the loan which is called as loan processing fee as bank was deducted from my account but not they are not returning. I tried to call, mail them for the refunding of fee but they don't even tried to check the scenario and now ignoring us by giving dates. So i request you to do something in favour o[censored]s.
                        Thanking you
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                          lokesh0786
                          from Gurgaon, Haryana
                          Mar 13, 2014
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi

                          Hi, My name is Lokesh Rai, I work in a call center based in DELHI NCR and hold a salary a/c in HDFC since 31st JAN 2013 whilst I opened the a/c with HDFC the banking advisors, they never asked me to fill my a/c form myself instead they took my signature on the form and never told that they are enrolling me for a demat a/c, i was under the impression that why would a bank cheat people after all they are generating bussiness from people but yesterday on 13th march 2014 they deducted 842 rupees from my a/c for demat a/c fee i called them immidiately and everytime i was requesting a manager they were disconnecting my calls . finally i got hold of a manager called sirleen she was very harsh and finally arranged a call from the branch, the branch advisor called up after a short while, i informed him everything and told him even if i have enrolled myself for the demat a/c i never received any documentations from the bank so far in one year, but finally he scolded me and said " sir aapko jo karna hai kar lo aapke paise wapas nai honge, apko consumer court jana hai to jao case karna hai to karo nai denge paise wapas nai denge " if i had opened any demat a/c may be by mistake i must receive all paticulars about the a/c and the documentation on my address which i never received any time during the course of 1 year. It has really been a very sorry state of affair that such a reputed bank cheats people and do big time financial fraud, i wanna take them to consumer court finally consumer court coz i have no options left i have all calls recorded on my phone which i made yesterday. i work in a call center and earn les and lives in delhi i have to feed my family it becomes difficult 800 bucks for me is my food for 10 days how would i manage please help me i need my money back please i am ready to take hdfc to consumer court i have all calls recorded . plz help me otherwise i m gonna suiscide
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            Akram Khan 58
                            from Udhampur, Jammu and Kashmir
                            Mar 13, 2014
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                            Address: Barabanki, Uttar Pradesh

                            edc machine statement We are having Four Edc machines at our outlet. 1. Aliza 2 (Ahmad Jamal) tid no is 99507444 2. Aliza Garments ( Ashraf jamal) tid no. is 20555463 Kindly send edc machine detailed statement showing the commission deducted, service tax deducted.Net amount credited from the period 26.12.2013 to till date as we require for our audit purpose and service ta input claim. Our email id is [protected]@yahoo.in kindly send us immediately or inform us what to do for getting this statement.Please send by mail or by post to Aliza 2 shagun Complex Choodi wali gali faehpur pin 212601 Mohammad Akram Khan Accounts incharge
                            +1 photos
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                              Neerajgoswami21
                              from Gurgaon, Haryana
                              Mar 12, 2014
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi

                              Dear Team, I have a savings account with HDFC from last 3 years and I never had an D-Mat account with the bank. But they charged me 900 for holding D-MAT account. They charged last year also but when I complained they refunded my amount.I acknowledge that I never ever had any D-MAT with HDFC and I'm not holding any credentials for the same. HDFC Account Number-[protected] Account Type- SavingsCont-[protected] Kindly take care the issue. Regards, Neeraj Kumar
                              Complaint marked as Resolved 
                              I had call from the had office of HDFC and they agreed to refund my balance, Kindly remove the complain. The management was very cooperative and resolved the issue as soon as they could. Regards, Neeraj.
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                                Nitin_SC
                                from Eluru, Andhra Pradesh
                                Mar 10, 2014
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka

                                I am a salary account holder of HDFC RT Nagar branch from past 2.5 years. I have a personal loan[protected] availed in July-13 and paid the 8th EMI on 4th of March-14. I have applied for Home Loan from SBI. Now SBI Manager is insisting on closing the personal loan and bringing the NOC from HDFC bank as it is greatly affecting my eligibility. I visited CMH Road branch of HDFC for closing the loan along with a letter head from SBI with seal and signature stating "I am availing the loan from SBI and the HDFC has to close the personal loan[protected] and provide NOC". But the Customer Service Manager is not ready to accept it and insisting on bringing the Loan Sanctioned certificate from SBI.However SBI is not ready to process the loan and give sanction letter without taking NOC from HDFC. It's deadlock and I am not sure how to pursue this. Please explain following: 1. When I have a letter head from SBI clearly stating my loan has been verified and can be sanctioned only if HDFC closes the loan and gives NOC, why HDFC is insisting on sanction letter, even though SBI doesn't sanction the loan without NOC. 2. Why HDFC is not showing the same enthusiasm in closing the loan as it frequently shows while disbursing the loan amount. (I get at least one call per day from HDFC bank asking whether I want to get personal loan even though I already have one). The last date for paying the first installment of loan is March 3rd week. If I don't pay within that time I will loose the Flat. Please reply soon as I am desperate and thinking of approaching the Ombudsman of RBI soon regarding this.
                                +1 photos
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  Shashank Tripathi
                                  from Agra, Uttar Pradesh
                                  Mar 8, 2014
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                                  Hi, I took HDFC Jeevan sampoorn Samridhi plan Policy No. 15392922. which has 50000/- premium per annum for five years Agents quoted me this has fixed guaranteed returns of 370000/- and its not market dependent. They told that they are offering 20% cash back for first year premium. But later on receiving policy, I got to know it has only 183000/- returns and some pity bonus. Neither I got any cashback. When I tried to contact agents/HDFC and told them about this miss selling, they did not concluded to any resolution and I still have all records of communication with them. I also have a phone tapped where agent have accepted that he has miss-sold this policy on fake promises about returns. They have done forged signature of mine in policy illustration table. and did not even show it to me while taking policy. My freelook period was over as all agents were untraceable and they have switched off there cellphone. HDFC people suggested me to carry on paying premiums and they did not cancell my policy. I wonder how a renowned name such as HDFC and its agencies are doing these cheap frauds and forgery with customers. I would like to get my two polices cancelled and money to be returned. They are creating a anti-trust within customers and in my remaining life I wont trust any investment companies/insurer. Regards Shashank
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                                    mahavir singh sikerwar
                                    from Noida, Uttar Pradesh
                                    Mar 7, 2014
                                    Resolved
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                                    Resolved

                                    Dear Sir, This is to bring to your kind notice that I Mahavir Singh Sikerwar holder of credit card number i would like to draw your immediate attention towards sheer harassment calls by the HDFC bank and its employees I had a credit card and due to my financial crises because of loss of job and sudden medical emergency.i was unable to pay the amount and went for settlement instead when I spoke to the bank i clearly stated my condition and told that I will be able to pay the amount in minimum term of two year they initially did not agree but later agreed to a term of 15 months. I was in regular touch with the senior manager from the bank and he only stated the same and intimated me about the settlement on his words i started paying the amount of Rs 8k per month.god only knows being in this financial crises how I was paying the payment. i didn't get the letter of the settlement through any registered communication Generally followed by the bank(one can check the records as no receiving of mine)an executive brought after some time as and to my surprise the time period mention was 8 months the fraud with me had already started from the bank side as when i called up the bank official(name i didn't remember)they told that it is only on paper and once you start paying the amount you can extend the period later that is not a big issue. An employee is the face of a organisation and cannot mislead the customer for its immediate gains the bank kept on asking me payments after eight months also and didn't even mention one time that all payments done till date are NULL AND VOID.so even thought that yes the commitment done by the bank official was correct.i completed the full payment of the settled amount in 15 months by that time the bank kept quiet at time of receiving the amount After a period of six month they have started harassing verbally and mentally to myself and my wife they say that all the payments till date are NULL AND VOID they used abusive language to my pregnant wife which is very shameful.I would like to say that sir, that aim absolutely not in a condition to pay a single penny as aim jobless with no source of income more over I have also been cheated very badly by the bank.i would request you to please take the matter to the bank and resolve it immediate NOTE:Mail already send to the grievance of the bank but satisfaction received Regards Mahavir singh sikerwar
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      J
                                      Jayant Abhishek
                                      from Delhi, Delhi
                                      Mar 7, 2014
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                                      Address: New Delhi, Delhi

                                      Dear Sir,

                                      My loan account no is 24261630. I am in a very bad phase of my life with no job and little savings left but as I know that being the end of the financial year it is very hard to maintain NPA's in your audit. So I request you to kindly advice me the least amount which I can submit for a one time settlement of my loan.

                                      My email id is [protected]@gmail.com
                                      May 08, 2014
                                      Updated by Jayant Abhishek
                                      No Complaints
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                                        E
                                        eu.alliance
                                        from New Delhi, Delhi
                                        Mar 6, 2014
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi

                                        I have lost considerable time and money because of server issues at the service centre in Pahar Ganj, New Delhi. After my car was stolen, I paid several visits to the HDFC Bank's Pahar Ganj service centre and twice it happened that the server was not working. After waiting for several hours at the centre, I was told to come back another day. I have signatures of several other customers who witnessed the same issue on 28/01/2014. No service agent was present at the counters during the working hours and the security guard was turning the customers away. I was also able to take pictures of the centre where absence of service agents is evident. No agent was present at the counter while the customers waited in the waiting areas. Upon complaining to the Manager, he was able to process my request for foreclosure of my auto loan account. I had to pay a prepayment charge of 3 % on outstanding principal. However the service agents had failed to inform me that there is a rebate of 1% if an FIR is submitted. Although I had duly requested the agents for a list of documents required, I was not given the complete information. After complaining to HDFC Bank Ltd in Feb 2014, the bank apologized for the issues, acknowledged that server was not working during my visit but refused to compensate for my loss. The bank also tried to play down the issue as a one off instant instead of taking it seriously. I am a preferred account holder with HDFC Bank Ltd but I am considering breaking all ties with the bank and taking legal action unless the bank compensates my losses. K Lal
                                        Complaint marked as Resolved 
                                        Greetings! After reported the matter to [email protected], I received the following response from [email protected] : "We affirm that at HDFC Bank Ltd., we endeavour continuously to provide seamless service to our customers. It is most unfortunate that, despite our good intentions and efforts, you had to undergo some discomfort. We confirm that you visited at our branch on 28th January 2014 and that time system was not working. We have foreclosed the loan basis the help from other branch. As per the process of closure of theft vehicle, the client’s needs to be submit the FIR copy of waiver 1% foreclosure charges. In your case, you have unable to provide the FIR copy for waiver. As a result, we have proceed for closure and loan stand closed on 1st February 2014 with foreclosure charges. We confirm that Mr. Prem has collected the No Objection Certificate/form-35 on on 04 February 2014. The matter has been viewed very seriously and has been taken up for appropriate action by us so that our esteemed customers are not put to similar inconveniences again. We are grateful for your detailed feedback which will be of immense help in better understanding of the expectations of our valued Customers." After a few more emails, the 1% foreclosure charges were waived off and refunded to me. Although the complaint was not filed for the money, the matter was reported in order to bring to HDFC Bank's notice the issues that customers face at the branches. I sincerely hope no one else has to face the same inconvenience as we did. Regards Prem

                                        Credit Card — use abusing words

                                        dear sir,
                                        maine aapke bank se credit card ke behalf pe loan liya tha. mera loan acc no. hai=[protected]. maine kayi bar complaint ki hai mere paas statement time pe na aane ke karan mujhe late fees deni parti hai. aur kal 3.50pm time pe aapke bank se phone aaya aur behad battamijji se bola gaya. apke executive ka naam hai sanjay ansari/ pankaj. mujhe ye hi dono naam bataye gaye the aur jis no. de ph aya tha wo hai[protected]. agar aapne is baare mein koi karvahi nahin ki to iam going to cosumer court.

                                        HDFC Bank ltd — ABUSIVE WORDS SPOKEN BY HDFC CREDIT CARDS COLLECTION DEPARTMENT

                                        I AM GAUTAM KUMAR , I HAVE BEEN ISSUED A HDFC BANK CREDIT CARD FOR MY CONVENIENCE. I WAS NOT RECIEVING THE STATEMENTS AT MY RESIDENSE ADDRESS AND DUE TO THAT BILL WAS PAID LATE OE ON LAST DATE WHEN I RECIEVED A CALL FROM CUSTOMER CARE EXECUTIVE TO PAY AND IN NEXT TWO MONTHS WHEN I NOT RECIEVED A BILL FROM BANK ,THEY CHARGED ME SO MANY FINE CHARGES ,FINANCE CHARGED AND SO MANY ELSE UNNECESSARY AND I REQUESTED THEM TO WAVE OF THE FINE CHARGES AND BEING A GOOD CITIZEN I WILL PAY EACH AND EVERY SINGLE RUPEE USED FROM THE CARD IN PURCHASE BY ME,BUT THERE WAS NO REPLY AND AGAIN THEY DID THE SAME THING IN NEXT TWO MONTHS AND THEN ALSO MY WORDS WERE SAME THAT THE BANK HAVE TO SEND ME THE DETAILS OF THE BILL AMOUNT AND ONLY THEN I WILL COME TO KNOW THAT YES THIS AMOUNT I HAVE USED AND THIS AMONUT I HAVE TO PAY BACK TO THE BANK BEFORE THE LAST DATE OF SUBMITTING THE BILSS ,,,BUT IF I AM NOT AWARE OF THE AMOUNT AND THE LAST DUE DATE,,,TELL ME HOW I CAN PAY WITHOUT ANY INFORMATION TO PAY THE REQUIRED DUES ,,,,,BUT SAME THIME IF YOU WILL START CALLING FROM YOUR COLLECTION DEPARTMENT TO PAY ON THE SPOT WHICH I S DOUDLED THE AMOUNT USED MEANS IF I USED 3500 FROM CARD AND WITH LATE FEE CHARGES YOU WILL SAY ME TO PAY 7200 RS INCLUDING EXCESS AMOUNT OF LATE FEES AND FINANCE CHARGES,SO BEING A MISTAKE FROM YOUR END AND I WILL NEVER PAY ANY FINE OR LATE FEE CHARGES BEC ITS NOT MY FAULT, AND THEN
                                        START CALLING ON MY MOBILE FROM YOUR COLLECTION DEPPTMENT TO PAY THE DUES IMMIDAIETLY AND THE LANGUAGE THEY USE IS REALLY HORRIBLE AND THAT LANGUAGE SHOWS THE CHARACTER OF THE BANK CREDIT CARD SERVICES AND THIS SHOWS THE REPUTATION OF THE BANK AND IT IS UNDERSTOOD THAT THIS IS THE PROCESS HOW THEY HARRASHMENT GIVE TO THE PERSON AND THE PERSON WHO IS WEAK WILL BE FEARED BY YOUR COLLECTION DEPARTMENT ACTIONS AND THE PERSON TO SAVE HIMSELF FROM YOUR BANK COLLECTION HARRASHMENT ,PAYS THE BILL AND YOU ENJOY THE FUN AND GET THE DOUBLE AND TRIPPLE AMONT OF MONEY AGAINST THE ACTUAL AMOUNT USED BY THAT FEARED AND HARASHED PERSON,,,,,SAME IS BEING DONE WITH ME BUT I AM NOT WEAK BEC I HAVE THE RIGHT TO CHALLANGE THIS CRIME APPLYING ON CARD HOLDERS
                                        AND I RECIEVED A CALL FROM YOUR COLLECTION DEPARTMENT FOR PAYING THE OUTSTANDING AMOUNT OF MY CARD AND THAT GIRL FRO BANK USED SUCH A RUBBISH LANGUAGE AND SHE KEPT ON INSULTING ME AND AGAIN AND AGAIN THAT I HAVE TAKEN MONEY FROM HER NOT FROM BANK AND HER CALL MUST BE RECODED ON THE TELEPHONE FROM WHERE THEY CALL FROM THE COLLECTION DEPPT AND THIS INSULT AND HARRASHMENT FROM YOUR BANK IS NOT TOLERABLE AND TOTALLY NOT ACCEPTALBE AND I WILL NOT LEAVE THIS MATTER TIILL THAT GIRL RELATED ISSUE IS NOT BEING APPOLOGISED FROM HER BEC OF INSULT SHE DID TO ME ...I WILL PAY THE ALL DUES PENDING BUT I WILL PAY ONLY THE ACTUAL AMOUNT I HAD USED FROM THEE BANK AND BANK WILL HAVE TO REVERSE ALL THE FINE AND INTRESRT AND LATE FEE CHARGES CHARGED TO ME AND THEY WILL SEND ME THE EXACT STATEMENT OF MY CARD
                                        BEIING A CITIZEN OF INDIA I HAVE ALL THE RIGHTS TO PROTEST EACH AND EVERY HARRASHMENT GIVEN TO MEBECAUSE BANK IS NOT BIGGER THAN OUR LAW AND GOVT SERVICED PROVIDED TO EACH AND EVARY CITIZEN OF INDIA AND I CAN CAN LOUDLY
                                        AND PROUDLY THAT I AM A CITIZEN OF MY INDIA

                                        MY HDFC CREDIT CARD NUMBER IS [protected]
                                        NAME IS GAUTAM KUMAR
                                        HDFC BANK AMRITSAR

                                        MY CELL NUM IS [protected]


                                        WAITNG FOR YOUR REPLY
                                        REGARDS,
                                        GAUTAM KUMAR
                                        we respect our law & order in INDIA against these type of private hdfc banks etc, , , , , , , , , our hope and law order is our power to protest and get justice from our legal sytem against all these typs of culprates
                                        Loan Account Number is: 17243762
                                        Dear eu.alliance,

                                        It is perturbing to note that your recent interactions with the Bank has not been up to your satisfaction. We regret the inconvenience caused. Your email has been received by us vide reference ID[protected]. We will respond to you on priority.

                                        Anay.
                                        HDFC Bank Customer Assistance.
                                        I have submitted a copy of the FIR to the same branch yesterday for the refund of excess amount. I keep getting calls from HDFC marketing teams that an HDFC Car loan o[censored]p to Rs 15 Lac is pre-approved in my name. If the processing amount is waived off and a better interest rate is offered to me, only then I will b considering HDFC Bank again. And I expect to receive better service this time.
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