HDFC Bank Complaints & Reviews

Hi,

As usual, HDFC Bank always deduct wrong amount from the account, There are following wrong deductions from my account:

Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance
03 May 2014 INST-ALERT CHG INC ST & EC JAN-MAR2014 03 May 2014 16.85 3, 283.15


Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance
24 Mar 2014 DEBIT CARD ANNUAL FEES 270214 24 Mar 2014 112.36 297.38

Why these wrong deductions from my account, when the HDFC Bank opened my account (Gaurav from Ambala Cantt), he didn't tell me about the debit card anual charges.

I beleive that HDFC Bank wants me to close all my HDFC Bank related accounts like credit card also. I am just fed up of HDFC Bank due to Unwanted Wrong Deductionsss. I'll also ask these things to my relative and friends about these wrong charges.

Yogesh Dhiman
Mb:- [protected]

SIR I NAGESH BABU MANTHAPURAM has taken a policy with no 15334289 on July 30th 2012 from hdfc life with the plan name sampurna samridhi. I did not recieve any POLICY DOCUMENT so far even i made several complaint on thier customer helpline no. this is my first complaint. 1. Policy No : 15334289 2. Name : NAGESH BABU MANTHAPURAM 3. Date of Birth : [protected] 4. Nominee Name : SWAPNA MANTHAPURAM 5. Premium Amount : 6300 6. Communication Address : 2-3-540/43/A, D.V.Colony, Minister Road, Near KIMS Hospital, Secunderabad - 500003. Sir this is my policy related details, 2. Sir in this plan i have opted for quarterly mode of payment, first i had issued a cheque and from the next quarter the payment is through ECS mode. i have given the ECS on my current account with HDFC Bank Ltd., on the ECS mandate form the hdfc life personal have forgotten to take my stamp. so there is no question that the ECS should not be active, but unfortunately the first ECS got cleared from my bank account and the second ECS got struck. Sir i want to ask that how is it possible that if 1st ECS got cleared how come the second ECS is cancelled. As if the first is cleared that means the HDFC bank and the HDFCLIFE personal have done a fraud transaction please help me in this issue. 3. Every insurance company has a customer helpline center, Sir i would like to bring to ur notice that what ever the customer makes a complaint in this helpline is heard as a waste thing. latest issue i will tell sir on April 26th 2014 I made a call to customer service helpline to raise a complaint and they had given a complaint no and again on 30th April 2014 when i inquired about the same complaint no they were saying that the complaint no is not a valid complaint no. Sir as when ever i call them they say that they record the conversation for internal training purpose sir please hear the conversation i had with their customer service personal and see what she told when she told to note down my complaint no and the same was denied as not a valid complaint. Sir i want to ask that when a customer raises a complaint how ca he be assured that what ever he told to that personal, that same complaint is raised r they are playing prank with the customer. i had called the customer service helpline more than 50 times after taking the policy but not even one complaint is registered . SIR does IRDA has given any RIGHTS TO CUSTOMER WHO FACE THIS PROBLEM SIR IS THERE ANY MISTAKE OF MINE SIR PLEASE SIR GIVE REPLY TO THIS MAIL SIR. I AM A NORMAL PERSON WHO GETS HIS EARNING BY STITCHING CLOTHES I AM A TAILOR, I WORK FROM MORNING 9 A.M. TO NIGHT 10 P.M AND MY HARD EARNED MONEY IS TAKEN FOR GRANTED SIR. PLEASE SIR I BEG TO TO TAKE ACTION ON THE INSURANCE COMPANY SIR FAILING WHICH IF NO ACTION IS TAKEN I WILL APPROACH THE MEDIA PERSONAL TO HELP WITH MY PROBLEM AS I HAVE FEW RECORDED CONVERSATION MADE WITH THOSE CUSTOMER SERVICE PERSONAL. SIR PLEASE DON'T THINK AS IF I AM THREATENING U SIR I AM BEGGING U SIR PLEASE SUPPORT THE NEEDY POLICY HOLDER . AS PER IRDA RULES SIR THE POLICY DOCUMENT SHOULD BE SENT TO THE CUSTOMER ADDRESS WITHIN 15 WORKING DAYS SIR. PLEASE I BEG U FROM THE BOTTOM OF MY HEART SIR, PLEASE LOOK INTO THE MATTER .

I have HDFC savings account in Indiranagar, Bangalore branch. My brother tried to deposit 20000/ in to my account in Guntur, Andhra pradesh. They rejected stating the reason that cash deposits are accepted only by customer himself. I went to my home branch and complained. They told me that, they have to accept deposits up to 50000. My brother went again but they rejected again. It happened 3 times. I fed up and complained to grevience cell, appellate authority also. Still no solution to this. I got mad and told to Home branch manager that, I have only option left is " made a dharna before the bank" or close the account. I have been using this account from last 10 years. don't know what to do

Dear Sir / Madam,

I found Rs 84.27/- deducted from my salary account of HDFC BANK. With out any prior information amount got deducted. I dono why it got deducted.


So please help me on this issue and revert back my amount.

This is not the way a bank should operate. Please justify the reason and refund my amount.ASAP.

16/04/14 NWD DECCHG 01/04/14 CARDEND[protected] Rs 28.09

16/04/14 NWD DECCHG 01/04/14 CARDEND[protected] Rs 28.09

16/04/14 NWD DECCHG 01/04/14 CARDEND[protected] Rs 28.09

Please revert my money soon.

--
Thanks & Regards,
TARKESHWAR MISHRA

Dear Sir/Madam Please arrange for the refund of one of two premium amount that i made towards my application, no. S[protected] on 05.04.2014 . Rs8427/- was debited twice from my account but one transaction was failed and after that i made another payment that was successful .So please look into the matter and resolve it as soon as possible so that i could get refund of my money . First I presume that one failed transaction would automatically credit back to my account, but when after 10 days that would not happen then i mailed you in this regard but even after that nothing is being done . if his is the level of your service in this small matter than i have to reconsider my decision to buy policy from you. i have wrong assumption that HDFC Life provide good service but you have proved me completely wrong . If this matter would not be resolved within 2 days i have to complain in consumer forum and i would withdraw my policy with you . I thing you just don't have any respect for customers, that's why you are so indifferent towards customer complain

TPT cash txn charges Dec13 090414 112.36 Rs deducted from my zero balance salary account w/o any reason and when i contacted with hdfc bank he said some 3rd party transfer was occur that's why it is deducted but i had not done any purchase and it was showing deduction of DEC-13 and amount deducted in 21st April-14. Email:[protected]@gmail.com +91 [protected]

Dear Sir, I am Walter S. Correia having card holder of your bank My Card number is [protected]. Reason of card cancellation is three time late fee occur on my card even I pay my bill on due date. Kindly request you accept my complaint and give me positive feed back Waiting for your reply Thanks Walter Correia [protected]

Dear all/ Vijay Dhuri,
I am Mr. atmaram Ganpat Lokhande, my emp. code-A20400 resi at vardhaman park, 15/A, Room no.406, deshmukh Homes, Opp. TATA Power House, Shill Road, Kalyan (East.)-421 203. was working since, jul.2010 to April, 2011 as a Sales Executive. in that period i have done my job sinciarly and honestly. After resignation i Shifted to pune immegiatly for my personal family problem, so i have not collecting the exiting formality documents to my above address.
so please, send this exiting formality documents and realiving and experiance letter for my new pune below address or my email id.
Lokhande Atmaram Ganpat
valunj vasti, a/p. valati, taluka. Ambegaon, Dist. Pune, Postal pin code-410504.
mob.[protected]
email id- [protected]@gmail.com

My details are following-
employee Name- Lokhande Atmaram Ganpat
employee code - A20400
Product - Retail Business Banking
Product category- RBB-LAP
Region - Mumbai
Designation - Sles Executive
Mentor Name - Deepak Shetty

Please, Sir process this Document for urgent, because I need this reliving and experiance letter for my current job and future referance.
I am Really thankfull to you and your team.
Thanks and Regards,
Lokhande Atmaram Ganpat
mob.[protected]

Hi, A debit of Rs.112 has been made on 25th April 2014 stating the reason as 3RD PARTY CASH TXN INC ST & EC 190414. Other banks do not charge for TPT. Why do you debit the money without any warning or sms or email either before or after debiting money? This is highly irritating. Please refund the money back to continue my account with HDFC. Thank You

TPT cash txn charges Nov13 070414, TPT cash txn charges Oct13 070414, two times they have been reduced 112.36 rupees from my account withut any prior information. this is illegal and i want my cash back as a safety process we are depositing our money to hdfc bank and they itself taking away from the account If they are not paying the money i dont want account in this bank

I have taken an online policy from HDFC Life on april-01-2014 and made the payment on same date. After reviewing my application, it was rejected for some reasons, and I got a mail saying that my money will be refunded. But still I didnt get my money back. I paid my money through credit card, now I need to pay for the credit card and these guys have not still refunded my money. If I pay one day late for credit card or home loan these guys will charge more interest from me, but they are delaying in paying my money back. Please take action for refunding my money. Proposal No.16797372

Hi Team, i have been charged Rs.300:00 as 3RD PARTY CASH TXN INC ST & EC 210414 from your bank without any prioir notice and which was not deducted previosly. This is a unnecessary deductions so kindly reverse my amount back to my account otherwise i have to close my account because other banks don't charges these kind of taxes like yours. how can you ppl deduct in 2014 Kindly refund my deducted amout.

Hi, I have been charged (Rs.112.36 two times) 2 times as: TPT cash txn charges Feb14 090414 TPT cash txn charges Nov13 070414 TPT cash txn charges HDFC Bank without any prior notice and which was not deducted so far. This is a unnecessary deductions so kindly revert this amount to my account. Kindly refund my deducted amount immediately. Do reach out to me in case of any queries further Regards, Abhishek Gaumat My account number - [protected] Mob: [protected]

Hi, I have been charged twice Rs112.36 as TPT cash txn charges in April, 2104 from your bank without any prior notice and which was not deducted previously. The amount got deducted on April 17th and again on April 19th, 2014. This is a unnecessary deductions so kindly revert this amount to my account. Rishi

Hi Team, My acount number is : [protected] Name: Tripti Srivastava In my net banking third party transfer is not available still i have been charged Rs 112.36 as TPT cash txn charges Nov13 070414 from my bank account without any prior notice . Without giving me the facility of third party transfer how can you impose the charges for this? This is a unnecessary deductions so kindly revert this amount to my account. How can you people deduct in 2014 for the year 2013. Kindly refund my deducted amount...It was decucted on 17 Apr 2014...

Hi Team, i have been charged Rs.112.30 as TPT cash txn charges Oct13 070414 from your bank without any prioir notice and which was not deducted previosly. This is a unnecessary deductions so kindly reverse my amount back to my account otherwise i have to close my account because other banks don't charges these kind of taxes like yours. how can you ppl deduct in 2014 for the year 2013. Kindly refund my deducted amout.

Folks, Anyone got the HDFC Bank Money Refund? Hi All, 2days after logging the complaint, I received a phone call today from 2 persons. They identified themselves as HDFC employees and they are assuring me to: repay my amount: 337.08. After few mins of our conversation, they are asking me to provide my debit card details, Valid till date, Pin info etc to refund back to my account. I am very doubtful that they are HDFC bank employees. I've asked his employee id and Branch details: Here are the details he furnished: Rahul Verma Emp id: #14372424 HDFC Navi Mumbai High Branch I received Phone call fro below number: +[protected].Its a Mobile number. Doesn't look to be an STD number. I didn't provided my Card details to him. Beware guys! Has anyone received similar phone calls? Anyone received refund from HDFC Bank? Are these guys genuine? Thanks, -Pradeep

Hi, I am Ganesh Kumar M Kori and I am HDFC customer since one and half year. I applied for two wheeler loan on 4th April 2014 using online HDFC website and on the same day I got a call from HDFC care and they said that as I am a HDFC customer Loan process will finish within 3 days and they sent a contact number of Mr.Vishal who was supposed to come and collect my documents on 5th April. I tried calling him till 9th April and his number was switched off so I called customer care and got the number of Mr.Vishal's manager i.e Mr.Devanand. I called Mr.Devanand and they told me to submit documents to HDFC agents who are in Raja Honda showroom in which I was buying Honda Dio so I went there on 9th April evening and submitted my documents to Mr.Arvind and Mr.Siddarth but they rejected it as the rent agreement was 20Rs bond paper and asked me to get 100Rs bond agreement. On 11th April, I went to them with correct documents and submitted. They said loan will be processed within 16th April but after I submitted the documents I didn't get any call from them so I waited till 15th evening and I called Mr.Devanand that evening and I asked about the status of the process and I was shocked to hear that they have lost my rent agreement copy and they also said that they didn't had my number to inform about this. In all my documents I had mentioned my number and also as I am HDFC customer they can easily get my number but they started giving me excuses and blaming each other among themselves for this so I told Mr.Devanand to cancel the loan on 15th April evening. On 16th April, I got call from Ms.Thanuja(HDFC agent) and they requested me not to cancel loan as they got my agreement & it is already processed and will be closed 19th April. I waited till 19th April, didn't get any calls from them. On 21st April, Ms.Divya called me and told me to submit 3 checks to Mr.Chandru and sign an agreement. Suddenly that afternoon Mr.Chandru called me and told me that I have to submit documents as they haven't got my documents at all then I called Mr.Devanand and asked about it then he said that my documents were simply being moved here and there. Then at last on 21st April evening I went to showroom met Mr.Chandru and he took my loan request as new request with application form. I was supposed get loan amount on 9th April and vehicle on 12th April but because of HDFC agents negligence, It was delayed by 2 weeks and in this 2 weeks whenever I called them neither they called me nor responded me correctly. Negligent HDFC agents: Mr.Devanand(Manager) - [protected] Mr.Vishal - [protected]

Hi, I am Ganesh Kumar M Kori and I am HDFC customer since one and half year. I applied for two wheeler loan on 4th April 2014 using online HDFC website and on the same day I got a call from HDFC care and they said that as I am a HDFC customer Loan process will finish within 3 days and they sent a contact number of Mr.Vishal who was supposed to come and collect my documents on 5th April. I tried calling him till 9th April and his number was switched off so I called customer care and got the number of Mr.Vishal's manager i.e Mr.Devanand. I called Mr.Devanand and they told me to submit documents to HDFC agents who are in Raja Honda showroom in which I was buying Honda Dio so I went there on 9th April evening and submitted my documents to Mr.Arvind and Mr.Siddarth but they rejected it as the rent agreement was 20Rs bond paper and asked me to get 100Rs bond agreement. On 11th April, I went to them with correct documents and submitted. They said loan will be processed within 16th April but after I submitted the documents I didn't get any call from them so I waited till 15th evening and I called Mr.Devanand that evening and I asked about the status of the process and I was shocked to hear that they have lost my rent agreement copy and they also said that they didn't had my number to inform about this. In all my documents I had mentioned my number and also as I am HDFC customer they can easily get my number but they started giving me excuses and blaming each other among themselves for this so I told Mr.Devanand to cancel the loan on 15th April evening. On 16th April, I got call from Ms.Thanuja(HDFC agent) and they requested me not to cancel loan as they got my agreement & it is already processed and will be closed 19th April. I waited till 19th April, didn't get any calls from them. On 21st April, Ms.Divya called me and told me to submit 3 checks to Mr.Chandru and sign an agreement. Suddenly that afternoon Mr.Chandru called me and told me that I have to submit documents as they haven't got my documents at all then I called Mr.Devanand and asked about it then he said that my documents were simply being moved here and there. Then at last on 21st April evening I went to showroom met Mr.Chandru and he took my loan request as new request with application form. I was supposed get loan amount on 9th April and vehicle on 12th April but because of HDFC agents negligence, It was delayed by 2 weeks and in this 2 weeks whenever I called them neither they called me nor responded me correctly. Negligent HDFC agents: Mr.Devanand(Manager) - [protected] Mr.Vishal - [protected]

Hi Team, i have been charged Rs.112.30 as TPT cash txn charges Oct13 070414 from your bank without any prioir notice and which was not deducted previosly. This is a unnecessary deductions so kindly reverse my amount back to my account otherwise i have to close my account because other banks don't charges these kind of taxes like yours. how can you ppl deduct in 2014 for the year 2013. Kindly refund my deducted amount. As per my knowledge this is the second time they have charged me again .