HDFC Bank Complaints & Reviews

Dear Sir/Madam Iam using the HDFC Credit card for more than 3 years and due to un-circumstances I couldn't pay the Credit card bill since I lost my job last 6 months back. Iam keep on calling and requesting them to either Convert into EMI. Customer care representative told there is no EMI option and they are not helping me to close the Credit Card. My Credit Card limit is 62, 000..but due to interest its now around 68, 000 and when I request help me to close. Nobody helps me. For last 1 and half years Iam paying every month 3, 500 as minimum due whereas my 68, 000 is not even 1 rupee getting reduced. As a interest I have paid more than the credit limit 62, 000 Could you please help me on this and I cant pay any more mimimum due since I lost my job. Please do the needful

Sir, I availed T/W loan from hdfc bank Raipur(CG). The loan account no was LOTW [protected] which was fully repaid from Gwalior which is my present residence in the year 2012-13. I requested the branch manager to send me NOC but till date i have not received the same. Kindly do the needfull. Yours faithfully (BR Chadokar) MSME-DI, 7 INDUSTRIAL AREA Gwalior(MP) Mob. [protected] email [protected]@yahoo.com

Dear sir, Greetings My name is Swarnatlha kj on12th March i recived a SMS my Health Policy despactyh to my address but still i dint receive that so kindly do the necessary help Thanking you, Yours faithfully, KJ Swarnalatha Ref No HR[protected] My present Address No 4/199 E Type Sidco Nagar 38th Street, Villiwakkam, Chennai, TAMIL NADU PIN 600049 Email : [protected]@yahoo.co.in cell [protected]

Dear sir/ madam,
I have logged a compliant on 11/03/14 with ref no.[protected] hdfc promised me to solve in 5 working days but still date not got any response. And also if i call to customer are they tell me to register new compliant i also registered new compliant with ref no .MUMCO[protected] ON 18/03/14 but not got any feedback to me.
for your ref pls find attched screen shot of mail.

Hello, This is regarding my loan account number 24075349. Yesterday one of the executive collected Rs 7220 through cash from me but today again Rs7657 is deducted from my a/c. This is really creating a bad impression on your bank will you please repay the same and this is not a good practice. Kindly maintain a proper relationship with the customer.

My name is Swakit Pokharkar i lived in kandiwali, charkope mumbai 67, I was take a policy from hdfc life policy no 16476964 from agent name vikas and shruti sharma . I was paid 3 checks to them 6000 rs, 15000 rs, 10000 rs, but only 6000 submitted in hdfc remaining 25000 rs are not submiited in the branch. when i was visit at hdfc branch the take my compalint but not getting single revert . and they are giving me diff exuses. Remaining check credited to GOLDMINE CLUB, when i was ask that agent that time he said " GOLDMINE CLUB is partner of HDFC " but hdfc branch they saying they are not responcible for all this thing happend .

Respected sir,
I have surrender the above policy on dated 8 feb 2014 . To hdfc life loacl office as per detail from office ur amount directly transfer to ur account with in 8 to 10 days as neft deatil attached and verify by concern office.Still upto today no one take abt my money refund status help me in this issue.


With regards
Rajesh kumar
[protected]

Hi Sir/Madam, I had a HDFC credit card which was expired on 31st of Dec, 2013. HDFC sent me a new card to my previous company address, which I was unable to collect. Hence I requested them to cancel the card. I waited for a week for a monthly statement of my old card which never arrived, So, called up customer care and paid the overdue amount. On 15th of Jan, 2014, HDFC called me and asked me pay overdue amount of 6827 Rs, which they explain to be due of new card. After repeated calls and emails, they accepted that it is a technical glitch since I had made the payment against expired card, not on a new card. Fair enough, so far HDFC responded reasonably. On 17th of Jan, 2014 someone from HDFC called me and informed me that, I have to pay the penalty of 800 Rs. to cancel the new card.As I was already fed up with their inefficiency of resolving a simple matter, paid accordingly. I thought it was the end of the story, and determined to not to do any business with HDFC again. HDFC was kind enough to not to disturb me for 2 months. But, on 14th of March, 2014, I started receiving texts which said, I have credit due of 7623 Rs on the card never delivered. HDFC credit card department called me on 15th March, and tried to threaten me with CIBIL score, which I cannot ignore. I have all the email conversations with HDFC to support my claims. As I understand, my agreement with HDFC ends with expiration of the card and they cannot force me to take the new card. Unfortunately, I also hold a HDFC premium and Salary account of fairly high balance. I am seriously worried about HDFC way of handling things as majority of the complaints here are about HDFC itself. I posted the similar concerns on company bulletin board, and lot of folks have experienced bitter things with HDFC services. We have also made a request to HR team to provide the option of alternative salary account, other than HDFC. Please can you suggest any way out of this. I would be very grateful. Thanks, Niranjan

I am borrowed hosuing loan from HDFC Ltd for a project by MNATRI Group - Mantri ALPYNE, Uttarahalli Main Road. I have been pushed for Pre-EMI scheme by a manager of HDFC wherein HDFC will release entire loan amount to Mantri and Mantri should pay PEMI till possession. However, from past 2 months, Mantri Developers stopped payment (though possession is in Dec 2014) and when I approached HDFC (both online portal and the branch at Rajajinagar) they are saying they cannot protect my interest and it is between me and the builder. However, when I asked on what credibility factor HDFC released complete payment to the builder and also what is the meaning of the last class in Tripartite agreement wherein it says, "...any objection arrived because of this contract should be resolved at the branch..." the manager Mr Chandru says, "You need to sort with the builder!!!" I see lot of 'black' and 'unethical' things happening at HDFC and Mantri to screw up middle class people like me wherein I had to take personal loan to pay PEMI and also my daughter's school fee so that Mantri group can enjoy my money along with corrupt and unethical people like HDFC. DON'T OPT FOR HDFC LOAN, THEY ARE MOST CORRUPT ORGANIZATION and LIKE THEIR FRIEND MANTRI group They cannot protect any customers of them!!! Financially I am not in a good position and hence going with media to take these corrupt organizations to public! I hope at least by doing this corrupt organizations like HDFC will wake up and STOP doing unethical things!

I have received HDFC Credit Card in the month of Mar'2014. My credit card A/c debited Rs 673.04 for MEMBERSHIP FEE INCL ST AND CESS on the 16/03/2014. I have not understand what is this membership fee?. Would you please explain to me ?

hello sir i am pratik patel from sihol. i have hdfc bank credit card and i have account in borsad branch when bank offer me the credit card at that time they told me if you want to remove your credit card membership charge every year than you have to use 5000 Rupees by card in 1st 3 month of starting in every year now they are laying that they dont have any policy of that type i used more then 5000 Rupess in 1st 3 month of every year but they are not refunding me my fees they are charged me two times 448.32 Rupees in[protected] and 448.32 Rupees in[protected] i called in hdfc credit card help center many times every times they are answering me new and different. they are not clearing my problem.

Hi Sir, Complaint number[protected] given by HDFC Life. Application No : CP[protected] Payment of Rs 143, 911.00/- was made on 11th Feb 2013 against HDFC Life Group Credit Protetct. I have not received the policy yet. I have also send the complaint mail to [protected]@hdfclife.com Its now 1+ month -- I have not received the policy yet. I have applied this based on my classic banker appointed for my savings accounts by HDFC Bank. Regards, Sudhir Kankal

Sir,
I have applied for home loan in hdfc bank as some documents are Not satisfied the condition for the approval for loan but there is a processing fee for the loan which is called as loan processing fee as bank was deducted from my account but not they are not returning. I tried to call, mail them for the refunding of fee but they don't even tried to check the scenario and now ignoring us by giving dates. So i request you to do something in favour o[censored]s.
Thanking you

Hi, My name is Lokesh Rai, I work in a call center based in DELHI NCR and hold a salary a/c in HDFC since 31st JAN 2013 whilst I opened the a/c with HDFC the banking advisors, they never asked me to fill my a/c form myself instead they took my signature on the form and never told that they are enrolling me for a demat a/c, i was under the impression that why would a bank cheat people after all they are generating bussiness from people but yesterday on 13th march 2014 they deducted 842 rupees from my a/c for demat a/c fee i called them immidiately and everytime i was requesting a manager they were disconnecting my calls . finally i got hold of a manager called sirleen she was very harsh and finally arranged a call from the branch, the branch advisor called up after a short while, i informed him everything and told him even if i have enrolled myself for the demat a/c i never received any documentations from the bank so far in one year, but finally he scolded me and said " sir aapko jo karna hai kar lo aapke paise wapas nai honge, apko consumer court jana hai to jao case karna hai to karo nai denge paise wapas nai denge " if i had opened any demat a/c may be by mistake i must receive all paticulars about the a/c and the documentation on my address which i never received any time during the course of 1 year. It has really been a very sorry state of affair that such a reputed bank cheats people and do big time financial fraud, i wanna take them to consumer court finally consumer court coz i have no options left i have all calls recorded on my phone which i made yesterday. i work in a call center and earn les and lives in delhi i have to feed my family it becomes difficult 800 bucks for me is my food for 10 days how would i manage please help me i need my money back please i am ready to take hdfc to consumer court i have all calls recorded . plz help me otherwise i m gonna suiscide

edc machine statement We are having Four Edc machines at our outlet. 1. Aliza 2 (Ahmad Jamal) tid no is 99507444 2. Aliza Garments ( Ashraf jamal) tid no. is 20555463 Kindly send edc machine detailed statement showing the commission deducted, service tax deducted.Net amount credited from the period 26.12.2013 to till date as we require for our audit purpose and service ta input claim. Our email id is [protected]@yahoo.in kindly send us immediately or inform us what to do for getting this statement.Please send by mail or by post to Aliza 2 shagun Complex Choodi wali gali faehpur pin 212601 Mohammad Akram Khan Accounts incharge

Dear Team, I have a savings account with HDFC from last 3 years and I never had an D-Mat account with the bank. But they charged me 900 for holding D-MAT account. They charged last year also but when I complained they refunded my amount.I acknowledge that I never ever had any D-MAT with HDFC and I'm not holding any credentials for the same. HDFC Account Number-[protected] Account Type- SavingsCont-[protected] Kindly take care the issue. Regards, Neeraj Kumar

I am a salary account holder of HDFC RT Nagar branch from past 2.5 years. I have a personal loan[protected] availed in July-13 and paid the 8th EMI on 4th of March-14. I have applied for Home Loan from SBI. Now SBI Manager is insisting on closing the personal loan and bringing the NOC from HDFC bank as it is greatly affecting my eligibility. I visited CMH Road branch of HDFC for closing the loan along with a letter head from SBI with seal and signature stating "I am availing the loan from SBI and the HDFC has to close the personal loan[protected] and provide NOC". But the Customer Service Manager is not ready to accept it and insisting on bringing the Loan Sanctioned certificate from SBI.However SBI is not ready to process the loan and give sanction letter without taking NOC from HDFC. It's deadlock and I am not sure how to pursue this. Please explain following: 1. When I have a letter head from SBI clearly stating my loan has been verified and can be sanctioned only if HDFC closes the loan and gives NOC, why HDFC is insisting on sanction letter, even though SBI doesn't sanction the loan without NOC. 2. Why HDFC is not showing the same enthusiasm in closing the loan as it frequently shows while disbursing the loan amount. (I get at least one call per day from HDFC bank asking whether I want to get personal loan even though I already have one). The last date for paying the first installment of loan is March 3rd week. If I don't pay within that time I will loose the Flat. Please reply soon as I am desperate and thinking of approaching the Ombudsman of RBI soon regarding this.

Hi, I took HDFC Jeevan sampoorn Samridhi plan Policy No. 15392922. which has 50000/- premium per annum for five years Agents quoted me this has fixed guaranteed returns of 370000/- and its not market dependent. They told that they are offering 20% cash back for first year premium. But later on receiving policy, I got to know it has only 183000/- returns and some pity bonus. Neither I got any cashback. When I tried to contact agents/HDFC and told them about this miss selling, they did not concluded to any resolution and I still have all records of communication with them. I also have a phone tapped where agent have accepted that he has miss-sold this policy on fake promises about returns. They have done forged signature of mine in policy illustration table. and did not even show it to me while taking policy. My freelook period was over as all agents were untraceable and they have switched off there cellphone. HDFC people suggested me to carry on paying premiums and they did not cancell my policy. I wonder how a renowned name such as HDFC and its agencies are doing these cheap frauds and forgery with customers. I would like to get my two polices cancelled and money to be returned. They are creating a anti-trust within customers and in my remaining life I wont trust any investment companies/insurer. Regards Shashank

Dear Sir, This is to bring to your kind notice that I Mahavir Singh Sikerwar holder of credit card number i would like to draw your immediate attention towards sheer harassment calls by the HDFC bank and its employees I had a credit card and due to my financial crises because of loss of job and sudden medical emergency.i was unable to pay the amount and went for settlement instead when I spoke to the bank i clearly stated my condition and told that I will be able to pay the amount in minimum term of two year they initially did not agree but later agreed to a term of 15 months. I was in regular touch with the senior manager from the bank and he only stated the same and intimated me about the settlement on his words i started paying the amount of Rs 8k per month.god only knows being in this financial crises how I was paying the payment. i didn't get the letter of the settlement through any registered communication Generally followed by the bank(one can check the records as no receiving of mine)an executive brought after some time as and to my surprise the time period mention was 8 months the fraud with me had already started from the bank side as when i called up the bank official(name i didn't remember)they told that it is only on paper and once you start paying the amount you can extend the period later that is not a big issue. An employee is the face of a organisation and cannot mislead the customer for its immediate gains the bank kept on asking me payments after eight months also and didn't even mention one time that all payments done till date are NULL AND VOID.so even thought that yes the commitment done by the bank official was correct.i completed the full payment of the settled amount in 15 months by that time the bank kept quiet at time of receiving the amount After a period of six month they have started harassing verbally and mentally to myself and my wife they say that all the payments till date are NULL AND VOID they used abusive language to my pregnant wife which is very shameful.I would like to say that sir, that aim absolutely not in a condition to pay a single penny as aim jobless with no source of income more over I have also been cheated very badly by the bank.i would request you to please take the matter to the bank and resolve it immediate NOTE:Mail already send to the grievance of the bank but satisfaction received Regards Mahavir singh sikerwar

Dear Sir,

My loan account no is 24261630. I am in a very bad phase of my life with no job and little savings left but as I know that being the end of the financial year it is very hard to maintain NPA's in your audit. So I request you to kindly advice me the least amount which I can submit for a one time settlement of my loan.

My email id is [protected]@gmail.com