HDFC Bank Complaints & Reviews

Hi Team, i have been charged Rs.112.30 as TPT cash txn charges Oct13 070414 from your bank without any prioir notice and which was not deducted previosly. This is a unnecessary deductions so kindly reverse my amount back to my account otherwise i have to close my account because other banks don't charges these kind of taxes like yours. how can you ppl deduct in 2014 for the year 2013. Kindly refund my deducted amout.

Folks, Anyone got the HDFC Bank Money Refund? Hi All, 2days after logging the complaint, I received a phone call today from 2 persons. They identified themselves as HDFC employees and they are assuring me to: repay my amount: 337.08. After few mins of our conversation, they are asking me to provide my debit card details, Valid till date, Pin info etc to refund back to my account. I am very doubtful that they are HDFC bank employees. I've asked his employee id and Branch details: Here are the details he furnished: Rahul Verma Emp id: #14372424 HDFC Navi Mumbai High Branch I received Phone call fro below number: +[protected].Its a Mobile number. Doesn't look to be an STD number. I didn't provided my Card details to him. Beware guys! Has anyone received similar phone calls? Anyone received refund from HDFC Bank? Are these guys genuine? Thanks, -Pradeep

Hi, I am Ganesh Kumar M Kori and I am HDFC customer since one and half year. I applied for two wheeler loan on 4th April 2014 using online HDFC website and on the same day I got a call from HDFC care and they said that as I am a HDFC customer Loan process will finish within 3 days and they sent a contact number of Mr.Vishal who was supposed to come and collect my documents on 5th April. I tried calling him till 9th April and his number was switched off so I called customer care and got the number of Mr.Vishal's manager i.e Mr.Devanand. I called Mr.Devanand and they told me to submit documents to HDFC agents who are in Raja Honda showroom in which I was buying Honda Dio so I went there on 9th April evening and submitted my documents to Mr.Arvind and Mr.Siddarth but they rejected it as the rent agreement was 20Rs bond paper and asked me to get 100Rs bond agreement. On 11th April, I went to them with correct documents and submitted. They said loan will be processed within 16th April but after I submitted the documents I didn't get any call from them so I waited till 15th evening and I called Mr.Devanand that evening and I asked about the status of the process and I was shocked to hear that they have lost my rent agreement copy and they also said that they didn't had my number to inform about this. In all my documents I had mentioned my number and also as I am HDFC customer they can easily get my number but they started giving me excuses and blaming each other among themselves for this so I told Mr.Devanand to cancel the loan on 15th April evening. On 16th April, I got call from Ms.Thanuja(HDFC agent) and they requested me not to cancel loan as they got my agreement & it is already processed and will be closed 19th April. I waited till 19th April, didn't get any calls from them. On 21st April, Ms.Divya called me and told me to submit 3 checks to Mr.Chandru and sign an agreement. Suddenly that afternoon Mr.Chandru called me and told me that I have to submit documents as they haven't got my documents at all then I called Mr.Devanand and asked about it then he said that my documents were simply being moved here and there. Then at last on 21st April evening I went to showroom met Mr.Chandru and he took my loan request as new request with application form. I was supposed get loan amount on 9th April and vehicle on 12th April but because of HDFC agents negligence, It was delayed by 2 weeks and in this 2 weeks whenever I called them neither they called me nor responded me correctly. Negligent HDFC agents: Mr.Devanand(Manager) - [protected] Mr.Vishal - [protected]

Hi, I am Ganesh Kumar M Kori and I am HDFC customer since one and half year. I applied for two wheeler loan on 4th April 2014 using online HDFC website and on the same day I got a call from HDFC care and they said that as I am a HDFC customer Loan process will finish within 3 days and they sent a contact number of Mr.Vishal who was supposed to come and collect my documents on 5th April. I tried calling him till 9th April and his number was switched off so I called customer care and got the number of Mr.Vishal's manager i.e Mr.Devanand. I called Mr.Devanand and they told me to submit documents to HDFC agents who are in Raja Honda showroom in which I was buying Honda Dio so I went there on 9th April evening and submitted my documents to Mr.Arvind and Mr.Siddarth but they rejected it as the rent agreement was 20Rs bond paper and asked me to get 100Rs bond agreement. On 11th April, I went to them with correct documents and submitted. They said loan will be processed within 16th April but after I submitted the documents I didn't get any call from them so I waited till 15th evening and I called Mr.Devanand that evening and I asked about the status of the process and I was shocked to hear that they have lost my rent agreement copy and they also said that they didn't had my number to inform about this. In all my documents I had mentioned my number and also as I am HDFC customer they can easily get my number but they started giving me excuses and blaming each other among themselves for this so I told Mr.Devanand to cancel the loan on 15th April evening. On 16th April, I got call from Ms.Thanuja(HDFC agent) and they requested me not to cancel loan as they got my agreement & it is already processed and will be closed 19th April. I waited till 19th April, didn't get any calls from them. On 21st April, Ms.Divya called me and told me to submit 3 checks to Mr.Chandru and sign an agreement. Suddenly that afternoon Mr.Chandru called me and told me that I have to submit documents as they haven't got my documents at all then I called Mr.Devanand and asked about it then he said that my documents were simply being moved here and there. Then at last on 21st April evening I went to showroom met Mr.Chandru and he took my loan request as new request with application form. I was supposed get loan amount on 9th April and vehicle on 12th April but because of HDFC agents negligence, It was delayed by 2 weeks and in this 2 weeks whenever I called them neither they called me nor responded me correctly. Negligent HDFC agents: Mr.Devanand(Manager) - [protected] Mr.Vishal - [protected]

Hi Team, i have been charged Rs.112.30 as TPT cash txn charges Oct13 070414 from your bank without any prioir notice and which was not deducted previosly. This is a unnecessary deductions so kindly reverse my amount back to my account otherwise i have to close my account because other banks don't charges these kind of taxes like yours. how can you ppl deduct in 2014 for the year 2013. Kindly refund my deducted amount. As per my knowledge this is the second time they have charged me again .

Hello Sir, From my account 3 time 112 Rs has been withdrawn by the HDFC bank, on calling they are informing third party cash deposit will be charged but they never gave prior communication. Request you to take necessary action. Regards, Mohamed Niyaskhan S

Hi

I am Nikitha, Software professional using HDFC titanium credit card. Every time i try to redeem my reward points, the points required to redeem that particular product would be more than the points I have in my account. I thought may be that was the case but the actual case is different which I just got to know as I checked for my dads card. for a particular product when i tried to redeem it showed 6160 points required and my account had only 4468 points, When i tried to check with my dads card the same product requires just 3300 points and its only 1209 points in his account. This is pure fake. These people are bluffing customers.

I feel its better they stop cheating customers. Its really disgusting when we keep trusting them and they come up with such cheap tricks.

Regards
Nikitha

HI Team, I have been charged Rs.112.36, Rs.112.36 and Rs.224.72 as 3rd party TPT cash txn charges OCT 13 070414 and TPT cash txn charges Nov13 070414, Feb 14 090414 respectively without any prior notice and which was not deducted previously. This is an unnecessary deduction so kindly reverse my amount back to my account otherwise I have to close my account because other banks dont charges these kind of taxes like yours. How can you people deduct in 2014 for the year 2013? Kindly refund my deducted amount. Regards, Satya Ph [protected]

Hi, Why my account is debited for Rs. 112.36 with description "TPT cash txn charges Oct13 070414" without informing prior? My Account is salary account and I did not see this type of transaction till date in my account. Please refund the said amount ASAP otherwise I will close my account in such bank where even in Salary Zero balance account also gets debited again and again. I have raised a complaint () as well with your phone banking. Contact me at my mobile @ "Nine Nine One Zero One Two Three Eight Five Four" Regards, Ashok Kumar

Hi, This complaint is basically related to money deduction of R's 40.41 from my HDFC salary account without prior notice. I am really so surprised of this deduction was being happened very recently on 19th April2014 with the tag Narration of TPT cash txn charges Jan14 090414. Could you please let us know, on what basis this was happened. Moreover, this deduction should not happened since mine is salary account.. Please let me the exact reason for this or else I will refrain avail of your service here on words. Even I feel this is illegal to take money without notice for my personal email or my mobile number([protected]). Hopefully waiting for the reply soon on my telephonic number. Thanks, Sudhkaar Reddy.A

Dear sir/madam, I am Ramaprasad having hdfc account holder, getting 20k salary per month. When i have asked personnel loan, they(hdfc loan dept Kumar was Executive) have collected all address proof documents and 3 signed checks but now they are telling that your time is up to get loan. i wanted to know that why cant i get and they are not submitting my documents and 3 signed checks.

Hi Team, I have been charged an amount of Rs.112.36 in the name of "TPT cash txn charges Nov13 070414". what is the strategy that youy bank follows, deducting the amount in between of the year without any intimation. Kindly refund the amount deducted.

I am a high value customer with HDFC bank. The bank suddenly decided to stop sending paper statements without taking any consent from me. There is no value to simply calling customers "Preferred customers" if you do not know how to treat customers as such! It is basic courtesy to allow customers to "opt out" of paper statements but continue giving them the option. even my 500 rupee per month Airtel bill comes by paper and they do not try to force me to accept e-statements. I am thinking of shifting my business to a bank that cares about their Customers and means it when they call a customer "Preferred"

Hi Team, i have been charged Rs 224.72 as TPT cash txn charges Sep13 070414 from my bank account without any prior notice and which was not deducted previously. This is a unnecessary deductions so kindly revert this amount to my account. How can you people deduct in 2014 for the year 2013. Kindly refund my deducted amount...It was decucted on 17 Apr 2014

Hi Team, i have been charged Rs.112.36 as TPT cash txn charges Sep13 070414 from your bank without any prior notice and which was not deducted previously. This is a unnecessary deductions so kindly revert this amount to my account. How can you people deduct in 2014 for the year 2013. Kindly refund my deducted amount.

Hi Team, I have been charged Rs.112.30 as "3RD Party cash txn charges Sep[protected]" from your bank without any prior notice and which was not deducted previosly. This is a unnecessary deductions so kindly reverse my amount back to my account otherwise i have to close my account because other banks don't charges these kind of taxes like yours. how can you ppl deduct in 2014 for the year 2013. Kindly refund my deducted amout

Hi Team, i have been charged Rs.112.30 as 3RD PARTY CASH TXN INC ST & EC 101211 from your bank without any prioir notice and which was not deducted previosly. This is a unnecessary deductions so kindly reverse my amount back to my account otherwise i have to close my account because other banks don't charges these kind of taxes like yours. how can you ppl deduct in 2014 for the year 2013. Kindly refund my deducted amout.

I have made a purchase to buy laptop in chennai. Before making the swipe, I got the confirmation that the transaction will be converted into EMI. Now they say that I have made gold purchase instead of laptop. I have provided the transaction bills, laptop bought bills etc. Then they said via mail that it is approved and asked to contact in phone because it is confidential. After calling them for 3 times, they say that it will not be done and I have proved that it is for laptop only. Now they are asking me to pay 40, 000 in one shot. Bank: HDFC Location: Chennai Really they have created panic in my monthly planings. False commitments.

Hi, I ordered(No. 1813597) a DVD player from HDFC Bank's Smart Buy portal on 1st of April 2014. Till now its not yet delivered. When I spoke to their customer executive on today, they are saying that the order is canceled because of out of stock and amount will be refunded with in 10 days. They haven't canceled my order until this date if there is an out of stock of product. They are playing a drama and asking me to wait for another...

I have applied Online for a Regular Savings Account in HDFC Bank Website. I have furnished all the required details and also uploaded required documents for opening a New Regular Savings Account with HDFC Bank on Wed[protected]:35 PM. The Application number is DSA[protected]. I received an Email and SMS response immediately stating that " Our representative will call you shortly to schedule a time to take your signature on the form and pick up the necessary documents, if required, to process your application." "If you do not hear from us within 1 working day, you may write to us at onlineapp.[protected]@hdfcbank.com" Since I did not receive any response from the bank for more than 1 working day as mentioned, I emailed about the status of the application to the mentioned email id - onlineapp.[protected]@hdfcbank.com on Thu[protected]:27 PM. For this email I did not receive any kind of response. Not even a single email or SMS. Then again I emailed a follow up on Mon[protected]:41 PM. For this email also I did not receive any response or a call or even an SMS. HDFC Bank provides a option in their website to Apply Online for opening a Regular Savings account and they do not even bother to respond to the application. What kind of system is the bank operating on. If the bank is too busy to respond to applications online, then why do the bank bother to waste my time by providing a so - called APPLY ONLINE option in their website. They could straight away ask me to visit the nearest branch to open an Account. My Application for opening a Regular Savings account itself is being ignored like this, I cant even imagine what it would be for other services such as Demat, Loans, Credit Cards etc with HDFC Bank. Very Unprofessional on the part of HDFC Bank. I didn't expect such Lethargy from a reputed bank such as HDFC Bank or maybe i was under the wrong impression as this HDFC Bank was professional and reputed in the first place.