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Updated: Feb 20, 2026
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N
Niyaskhan
Apr 22, 2014
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Address: Chennai, Tamil Nadu

Hello Sir, From my account 3 time 112 Rs has been withdrawn by the HDFC bank, on calling they are informing third party cash deposit will be charged but they never gave prior communication. Request you to take necessary action. Regards, Mohamed Niyaskhan S
Dear Niyas,

Regret the inconvenience caused. Request you to write to [protected]@hdfcbank.com along with your account and contact details, details of the charges. Kindly mention the reference ID TTU[protected] in the subject line of the mail. Will take up your issue on priority.

Anay
HDFC Bank Customer Assistance
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    nikitha275
    Apr 21, 2014
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    Address: Hyderabad, Andhra Pradesh

    Hi

    I am Nikitha, Software professional using HDFC titanium credit card. Every time i try to redeem my reward points, the points required to redeem that particular product would be more than the points I have in my account. I thought may be that was the case but the actual case is different which I just got to know as I checked for my dads card. for a particular product when i tried to redeem it showed 6160 points required and my account had only 4468 points, When i tried to check with my dads card the same product requires just 3300 points and its only 1209 points in his account. This is pure fake. These people are bluffing customers.

    I feel its better they stop cheating customers. Its really disgusting when we keep trusting them and they come up with such cheap tricks.

    Regards
    Nikitha
    Aug 14, 2020
    Complaint marked as Resolved 
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      Satya Bhanu
      Apr 21, 2014
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      Address: Hyderabad, Andhra Pradesh

      HI Team, I have been charged Rs.112.36, Rs.112.36 and Rs.224.72 as 3rd party TPT cash txn charges OCT 13 070414 and TPT cash txn charges Nov13 070414, Feb 14 090414 respectively without any prior notice and which was not deducted previously. This is an unnecessary deduction so kindly reverse my amount back to my account otherwise I have to close my account because other banks dont charges these kind of taxes like yours. How can you people deduct in 2014 for the year 2013? Kindly refund my deducted amount. Regards, Satya Ph [protected]
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        thatsashok
        from New Delhi, Delhi
        Apr 21, 2014
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        Address: Gurgaon, Haryana

        Hi, Why my account is debited for Rs. 112.36 with description "TPT cash txn charges Oct13 070414" without informing prior? My Account is salary account and I did not see this type of transaction till date in my account. Please refund the said amount ASAP otherwise I will close my account in such bank where even in Salary Zero balance account also gets debited again and again. I have raised a complaint () as well with your phone banking. Contact me at my mobile @ "Nine Nine One Zero One Two Three Eight Five Four" Regards, Ashok Kumar
        Aug 14, 2020
        Complaint marked as Resolved 
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          sudhakar573
          from Chennai, Tamil Nadu
          Apr 21, 2014
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          Address: Chennai, Tamil Nadu

          Hi, This complaint is basically related to money deduction of R's 40.41 from my HDFC salary account without prior notice. I am really so surprised of this deduction was being happened very recently on 19th April2014 with the tag Narration of TPT cash txn charges Jan14 090414. Could you please let us know, on what basis this was happened. Moreover, this deduction should not happened since mine is salary account.. Please let me the exact reason for this or else I will refrain avail of your service here on words. Even I feel this is illegal to take money without notice for my personal email or my mobile number([protected]). Hopefully waiting for the reply soon on my telephonic number. Thanks, Sudhkaar Reddy.A
          Aug 14, 2020
          Complaint marked as Resolved 
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            W
            wryam
            from Mumbai, Maharashtra
            Apr 19, 2014
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            Address: Bangalore Urban, Karnataka

            Dear sir/madam, I am Ramaprasad having hdfc account holder, getting 20k salary per month. When i have asked personnel loan, they(hdfc loan dept Kumar was Executive) have collected all address proof documents and 3 signed checks but now they are telling that your time is up to get loan. i wanted to know that why cant i get and they are not submitting my documents and 3 signed checks.
            Dear Wryam,

            Regret the inconvenience caused. Request you to write to us at [protected]@hdfcbank.com with your application, contact and issue details. Kindly mention the reference ID TTU[protected] in the subject line of the mail.

            Anay
            HDFC Bank Customer Assistance
            Thanks for your reply...and i have sent mail to [protected]@hdfcbank.com as sub reference ID you mentioned.Please do the needfull..,
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              BharathyM
              from Chennai, Tamil Nadu
              Apr 19, 2014
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              Address: Chennai, Tamil Nadu

              Hi Team, I have been charged an amount of Rs.112.36 in the name of "TPT cash txn charges Nov13 070414". what is the strategy that youy bank follows, deducting the amount in between of the year without any intimation. Kindly refund the amount deducted.
              Aug 14, 2020
              Complaint marked as Resolved 
              similar problem for me also...
              There is a salary deduction happened in my account last week for 2 times. 1st it was 51.56 and again 2 days later it it was 173.16. May I know the reason for this
              i have also deduction 0f 112.36 from my account.i 'm confused that it is salary account started from zero balance then why so many deduction is done again & again.
              I've contacted HDFC customer he replied the deduction is due to third party transaction happened in Dec-2013. He made it clear that what they call third party is NON HDFC .If someone goes to HDFC bank and deposits an amount to my account how come the third party comes into play ? He said if I do it there is no charges if the depositor is someone else HDFC will deduct 112. Rs.. and they're doing it now for the transactions happened in last year.. what a f'n ridiculous rule is this ?????

              Is anyone experienced it from some other bank ??? plz unite against this... Escalate it to higher authority... for al least a clear explanations which states it's legitimate under RBI rule.
              HDFC customer care Rep
              Hi Team, I have been charged an amount of Rs.112.36 in the name of "TPT cash txn charges Nov13 070414". what is the strategy that your bank follows, deducting the amount in between of the year without any intimation. Kindly refund the amount deducted.
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                K
                kumar22
                from Gurgaon, Haryana
                Apr 19, 2014
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                Address: Chennai, Tamil Nadu

                I am a high value customer with HDFC bank. The bank suddenly decided to stop sending paper statements without taking any consent from me. There is no value to simply calling customers "Preferred customers" if you do not know how to treat customers as such! It is basic courtesy to allow customers to "opt out" of paper statements but continue giving them the option. even my 500 rupee per month Airtel bill comes by paper and they do not try to force me to accept e-statements. I am thinking of shifting my business to a bank that cares about their Customers and means it when they call a customer "Preferred"
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                  A
                  Abhi18692
                  from Mumbai, Maharashtra
                  Apr 18, 2014
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                  Address: Mumbai City, Maharashtra

                  Hi Team, i have been charged Rs 224.72 as TPT cash txn charges Sep13 070414 from my bank account without any prior notice and which was not deducted previously. This is a unnecessary deductions so kindly revert this amount to my account. How can you people deduct in 2014 for the year 2013. Kindly refund my deducted amount...It was decucted on 17 Apr 2014
                  Hi Team, i have been charged Rs 68.66 as TPT cash txn charges Sep13 070414 from my bank account without any prior notice and which was not deducted previously. This is a unnecessary deductions so kindly revert this amount to my account. How can you people deduct in 2014 for the year 2013. Kindly refund my deducted amount...It was decucted on 17 Apr 2014


                  Harinandan
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                    P
                    Praveen Lakhotia
                    from Bengaluru, Karnataka
                    Apr 18, 2014
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                    Address: Bangalore, Karnataka

                    Hi Team, i have been charged Rs.112.36 as TPT cash txn charges Sep13 070414 from your bank without any prior notice and which was not deducted previously. This is a unnecessary deductions so kindly revert this amount to my account. How can you people deduct in 2014 for the year 2013. Kindly refund my deducted amount.
                    Hi Team, i have been charged Rs.224.72 as TPT cash txn charges Sep13 070414 from my bank without any prior notice and which was not deducted previously. This is a unnecessary deductions so kindly revert this amount to my account. How can you people deduct in 2014 for the year 2013. Kindly refund my deducted amount.
                    Hi Team, i have been charged Rs.112.36 as TPT cash txn charges April17
                    070414 from your bank without any prior notice and which was not
                    deducted previously. This is a unnecessary deductions so kindly revert
                    this amount to my account. Kindly refund my deducted amount.
                    Dear Praveen,

                    Request you to write to us at [protected]@hdfcbank.com with your account and contact details, details of the charges with the reference ID TTU[protected] mentioned in the subject line of the mail you send.

                    Anay
                    HDFC Bank Customer Assistance
                    Hi Team, i have been charged Rs.112.30 as TPT cash txn charges for the months OCT '13, NOV'13 and JAN'14 from your bank without any prioir notice and which was not deducted previosly. This is a unnecessary deductions so kindly reverse my amount back to my account otherwise i have to close my account because other banks don't charges these kind of taxes like yours. how can you ppl deduct in 2014 for the year 2013. Kindly refund my deducted amout.
                    Hi Team, i have been charged Rs.112.36 as TPT cash txn charges from my bank without any prior notice and which was not deducted previously. This is a unnecessary deductions so kindly revert this amount to my account. How can you people deduct in 2014 for the year 2013. Kindly refund my deducted amount.
                    TPT cash txn charges

                    Hi Team,

                    I have been charged Rs.112.36 as TPT cash txn charges from my bank without any prior notice and which was not deducted previously. This is a unnecessary deductions so kindly revert this amount to my account.

                    Kindly refund my deducted amount.

                    Abhijeet
                    Hi Team, i have been charged Rs.112.36 as TPT cash txn charges Dec13 090414 from your bank without any prior notice and which was not deducted previously. This is a unnecessary deductions so kindly revert this amount to my account. How can you people deduct in 2014 for the year 2013. Kindly refund my deducted amount.
                    Hi,

                    i had also been charged the same amount by HDFC, and their reply was that if any cash deposit is being done to my account by someone else then it is chargable an amount of Rs 100 + tax and it has been stated in their website also. They even said only if i deposit as a cash it will not be not be charged. Any cheque deposit, ATM deposit and online transaction will not be chargable. I am not sure if RBI guidelines says the same or not but i donot understand the logic behind this. If someone is depositing the person who deposits must be charged but why do they charge the account holder?

                    Thanks,
                    Balaji R
                    I have been charged Rs. 337.08 (Rs.112.36 three times):
                    1) TPT cash txn charges Dec13 090414
                    2) TPT cash txn charges Nov13 070414
                    3) 3RD PARTY CASH TXN INC ST & EC 150414

                    TPT cash txn charges from HDFC Bank without any prior notice and which
                    was not deducted so far. This is a unnecessary deductions so kindly
                    revert this amount to my Savings Account No.: [protected],
                    Jayanagar 4th T Block, Bangalore

                    Kindly refund my deducted amount immediately. Do reach out to me in case of any queries further

                    Regards
                    Mahesh R
                    +91 [protected]
                    Hi Team, i have been charged Rs.161.93 as TPT cash txn charges 08 May 2014 from your bank without any prior notice and which was not deducted previously. This is a unnecessary deductions so kindly revert this amount to my account. How can you people deduct in 2014 for the year 2013. Kindly refund my deducted amount.
                    Hi Team, i have been charged Rs.61.79 as TPT cash txn charges 21 Apr 2014 from your bank without any prior notice and which was not deducted previously. This is a unnecessary deductions so kindly revert this amount to my account. How can you people deduct in 2014 for the year 2013. Kindly refund my deducted amount.
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                      A
                      amrut battuwar
                      from Noida, Uttar Pradesh
                      Apr 18, 2014
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                      Address: Pune, Maharashtra

                      Hi Team, I have been charged Rs.112.30 as "3RD Party cash txn charges Sep[protected]" from your bank without any prior notice and which was not deducted previosly. This is a unnecessary deductions so kindly reverse my amount back to my account otherwise i have to close my account because other banks don't charges these kind of taxes like yours. how can you ppl deduct in 2014 for the year 2013. Kindly refund my deducted amout
                      Dear Amrut,

                      Regret the inconvenience caused. Please write to [protected]@hdfcbank.com along with your account and contact details, details of the charges and reference ID: TTU[protected] in the subject line. Will take up your issue on priority.

                      - Bejoy
                      HDFC Bank Customer Assistance
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                        T
                        tej_87
                        Apr 18, 2014
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                        Resolved

                        Address: Bangalore, Karnataka

                        Hi Team, i have been charged Rs.112.30 as 3RD PARTY CASH TXN INC ST & EC 101211 from your bank without any prioir notice and which was not deducted previosly. This is a unnecessary deductions so kindly reverse my amount back to my account otherwise i have to close my account because other banks don't charges these kind of taxes like yours. how can you ppl deduct in 2014 for the year 2013. Kindly refund my deducted amout.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Hello, Am amount of 224.72/ is deducted from my account as "TPT cash txn
                        charges" without any prior information. No mail alert is received for
                        the same.I want to know on what basis this has been done. More over i didnt do any 3rd party transfer this month. Where should i complaint about the same? Nothing was mentioned regarding this extra charge when I
                        1) opened my salary account
                        or
                        2)opened my savings account or
                        even when i took a credit card from your bank.
                        I really like to know about this so that I can decide whether I should continue using your service or not.
                        Dear Madam,
                        Please share us your contact number so we can Resolve ur issue


                        --
                        Best regards,
                        HDFC Bank
                        Tejas- [protected]
                        Hi Team,
                        i have been charged Rs.112.30 as 3RD PARTY CASH TXN INC ST & EC
                        101211 from your bank without any prior notice and which was not
                        deducted previosly. This is a unnecessary deductions so kindly reverse
                        my amount back to my account otherwise i have to close my account
                        because other banks don't charges these kind of taxes like yours.
                        how can you ppl deduct in 2014 for the year 2013. Kindly refund my
                        deducted amount.

                        Please do needful to me on priority

                        Regards
                        Mahaprasad
                        Hi Team, i have been charged Rs.112.36 as 3RD PARTY CASH TXN INC ST & EC 101211 from your bank without any prioir notice and which was not deducted previosly. This is a unnecessary deductions so kindly reverse my amount back to my account otherwise i have to close my account because other banks don't charges these kind of taxes like yours. how can you ppl deduct in 2014 for the year 2013. Kindly refund my deducted amout.
                        Hi Team,

                        This is inform you that they deducted 112.00 rupees (Sep 2013 and OCt2013) from my HDFC saving account as per TPT charges. This is unnecessary charges from same side. No other banks deducts TPT charges for same.
                        Kindly refund my deduct ammont in my account otherwise I will close my account.


                        Thanks & Regards,
                        Sachin
                        guys plz be careful.. u may also get fake calls..n ask ur card details as well.
                        Hi,
                        Same with me today they deducted 112.36 rs from my account.

                        TPT cash txn charges Jan14 090414

                        Bank - MG ROAD, BANGALORE
                        Name - MADHU H C
                        TPT cash txn charges Nov13 070414
                        AMOUNT DEDUCTED ON 17TH OF APRIL 2014
                        WHAT CHARGES ARE THESE
                        17 Apr 2014 TPT cash txn charges Sep13 070414 17 Apr 2014 265.24 0.00
                        17 Apr 2014 TPT cash txn charges Oct13 070414 17 Apr 2014 112.36 265.24
                        17 Apr 2014 TPT cash txn charges Nov13 070414 17 Apr 2014 112.36 377.6

                        These are my transaction charge. My phone number is [protected]. I need a refund or else I will proceed legally for this.
                        Hi Team, I have been charged Rs.112.36 and Rs.224.72 as TPT cash txn charges Jan14 090414 and TPT cash txn charges Dec13 090414 respectively on April 19 2014 from your bank without any prior notice and which was not deducted previously. This is an unnecessary deduction so kindly reverse my amount back to my account otherwise I have to close my account because other banks don't charges these kind of taxes like yours. How can you people deduct in 2014 for the year 2013? Kindly refund my deducted amount.
                        Hi Team,

                        I have been charged Rs.112.36, Rs.224.72 and Rs.224.72 as 3rd party TPT cash txn charges Jan14 090414 and TPT cash txn charges Dec13 090414 respectively on April 19 2014 from your bank without any prior notice and which was not deducted previously. This is an unnecessary deduction so kindly reverse my amount back to my account otherwise I have to close my account because other banks dont charges these kind of taxes like yours. How can you people deduct in 2014 for the year 2013? Kindly refund my deducted amount.

                        Regards,
                        Nitin Bajaj
                        [protected]
                        I have been charged Rs.112.36, and 101. 47 as TPT Cash Txn Charges respectively on April 17th and 21st April 2014 from your bank without any prior notice and which was not deducted previously. This is an unnecessary deduction so kindly reverse my amount back to my account otherwise I have to think to weather i should run my account because other banks don't charges these kind of taxes like yours. Kindly refund my deducted amount.
                        I have been charged Rs.112.36, and 101. 47 as TPT Cash Txn Charges respectively on April 17th and 21st April 2014 from your bank without any prior notice and which was not deducted previously. This is an unnecessary deduction so kindly reverse my amount back to my account otherwise I have to think to weather i should run my account because other banks don't charges these kind of taxes like yours. Kindly refund my deducted amount.

                        Regards
                        Pankaj KUMAR pandey
                        [protected]
                        My account number - [protected]
                        Hi Team, i have been charged Rs.112.30 as TPT CASH TXN CHARGES JAN14 090414 from your bank without any prioir notice and which was not deducted previosly. This is a unnecessary deductions so kindly reverse my amount back to my account otherwise i have to close my account because other banks don't charges these kind of taxes like yours.
                        Hi,

                        I have been charged Rs. 337.08 (Rs.112.36 three times) Three times as:
                        1) TPT cash txn charges Jan14 090414
                        2) TPT cash txn charges Feb14 090414
                        3) TPT cash txn charges Feb14 090414
                        TPT cash txn charges Sep13 070414 from HDFC Bank without any prior notice and which was not deducted so far. This is a unnecessary deductions so kindly revert this amount to my account.

                        Kindly refund my deducted amount immediately. Do reach out to me in case of any queries further

                        Regards,
                        Aakula Nagasatya Pradeep
                        [protected]
                        Hi Team,
                        I have been charged Rs.224.72 as TPT cash txn charges Nov13 070414 from your bank without any prior notice and which was not deducted previosly. This is a unnecessary deductions so kindly reverse my amount back to my account otherwise i have to close my account because other banks don't charges these kind of taxes like yours. how can you ppl deduct in 2014 for the year 2013. Kindly refund my deducted amount.
                        Date: 17 Apr 2014
                        Narration: TPT cash txn charges Nov13 070414
                        Value Date: 17 Apr 2014
                        Withdrawal: 224.72
                        Regards
                        Mullaiselvan.
                        [protected]
                        I have been charged Rs. 224.72 (Rs.112.36 Two times) Three times as:
                        1) TPT cash txn charges Dec13 090414
                        2) TPT cash txn charges Nov13 070414

                        TPT cash txn charges from HDFC Bank without any prior notice and which was not deducted so far. This is a unnecessary deductions so kindly revert this amount to my Savings Account No.: [protected], GANDHINAGAR GUJARAT

                        Kindly refund my deducted amount immediately. Do reach out to me in case of any queries further

                        Regards,
                        Naresh Vangari
                        +91 [protected]
                        Hi Team,
                        I have been charged Rs.224.72 as TPT cash txn charges Dec13 from your bank without any prior notice and which was not deducted previosly. This is a unnecessary deductions so kindly reverse my amount back to my account, how can you ppl deduct in 2014 for the year 2013. Kindly refund my deducted amount.
                        Value date 21 Apr 2014
                        Withdrawal: 224.72

                        Regards,
                        Rajesh.m
                        [protected]
                        Hi Team, i have been charged Rs.112.30 as 3RD PARTY CASH TXN INC ST & EC 101211 from your bank without any prioir notice and which was not deducted previosly. This is a unnecessary deductions so kindly reverse my amount back to my account otherwise i have to close my account because other banks don't charges these kind of taxes like yours. how can you ppl deduct in 2014 for the year 2013. Kindly refund my deducted amount.

                        Jitendra Thakur
                        Hi Team, I have been charged Rs.224.72 as TPT cash txn charges Dec13 070414 from your bank without any prior notice and which was not deducted previously. So kindly reverse my amount back to my account.
                        Hi Team, i have been charged Rs.112.30 as TPT cash txn charges for the months Nov 13, Oct 13 and Jan 14 from your bank without any prioir notice and which was not deducted previosly. This is a unnecessary deductions so kindly reverse my amount back to my account otherwise i have to close my account because other banks don't charges these kind of taxes like yours. how can you ppl deduct in 2014 for the year 2013. Kindly refund my deducted amout.
                        Hi,

                        I have been charged Rs. 224.72 & Rs.112.36 as:
                        1) TPT cash txn charges 17 Apr[protected]
                        2) TPT cash txn charges 17 Apr[protected]

                        Regards,
                        Faruq Shaik
                        [protected]
                        Hi
                        I have been charged Rs.112.36 for Dec and 112.36 for Jan as TPT CASH from your bank without any prior notice and which was not deducted previosly. This is a unnecessary deductions so kindly reverse my amount back to my account otherwise i have to close my account because other banks don't charges these kind of taxes like yours. how can you people deduct in 2014 for the year 2013. Kindly refund my deducted amount.
                        Hello, Am amount of 112.36 is deducted from my account as TPT cash txn charges Feb14 090414 without any prior information. No mail alert is received for the same.I want to know on what basis this has been done. Where should I complaint about the same? Nothing was mentioned regarding this extra charge and I really like to know about this ASAP
                        Hi Sir,

                        On my account there is charge for 224.72 as tpt txn charges. First of all I dont understand why it is. These are charged without intimating and also for dec13 mentioned. HDFC is looting the money from each customer and in huge money scamming i hope so.

                        Please take proper action on them.

                        Regards,
                        Ganesh
                        [protected]
                        Hi guys, I have enquired abt the tpt deductions... here is what they replied to me..


                        Dear Ms. Varsha,

                        Thank you for writing to us.

                        This is with reference to your e-mail regarding Charges

                        We wish to inform you that above account was charged for third party cash transactions for the month of October 2013

                        Third party cash transactions are cash transaction done by any individual other than account holder himself

                        The above charges levied are as per the fees and charges applicable on your salary account held with the Bank

                        For details on Terms & Conditions, Fees & Charges please refer to the HDFC Bank Terms & Conditions, Fees & Charges booklet available at the branch.
                        You may also log on to www.hdfcbank.com for details on the Terms & Conditions and Fees & Charges

                        We have made all efforts to address your grievance in a fair and equitable manner and trust that we have been able to resolve the issues to your fullest satisfaction
                        Warm Regards,
                        Customer Service Officer
                        Customer Support Team
                        HDFC Bank Ltd.


                        So it is clear that we would not be re-funded the deducted amount.
                        Hi guys,
                        I have enquired abt tpt deductions to bank. Here is what they replied me.


                        Dear Ms. Varsha,

                        Thank you for writing to us.

                        This is with reference to your e-mail regarding Charges

                        We wish to inform you that above account was charged for third party cash transactions for the month of October 2013

                        Third party cash transactions are cash transaction done by any individual other than account holder himself

                        The above charges levied are as per the fees and charges applicable on your salary account held with the Bank

                        For details on Terms & Conditions, Fees & Charges please refer to the HDFC Bank Terms & Conditions, Fees & Charges booklet available at the branch.
                        You may also log on to www.hdfcbank.com for details on the Terms & Conditions and Fees & Charges

                        We have made all efforts to address your grievance in a fair and equitable manner and trust that we have been able to resolve the issues to your fullest satisfaction
                        Warm Regards,
                        Sudarsan R
                        Customer Service Officer
                        Customer Support Team
                        HDFC Bank Ltd.


                        So its clear that we wont be re-funded the deducted amount.
                        Hi, My account got deducted TPT transaction charges 3 times, on 17th april and 19th april.(Rs.112) each time.Please let me know the reason and refund the same.
                        Thanks and Regards,
                        Vinod Cyriac.Bangalore
                        [protected]
                        Hi Team, i have been charged Rs.112.36 as TPT cash txn charges Jan14 090414 from your bank without any prior notice and which was not deducted previously. This is a unnecessary deductions so kindly revert this amount to my account. Kindly refund my deducted amount.
                        This horrible creatures done numerous times withdrawing money in the form of txn charges without any notice or message alerts.
                        Can anyone help me on this, because it happened to me many times.
                        HDFC Bank have been charged Rs.224.72, and 101. 47 as TPT Cash Txn Charges
                        respectively on 21 April 2014 from your bank without
                        any prior notice and which was not deducted previously. This is an
                        unnecessary deduction so kindly reverse my amount back to my account
                        otherwise I have to think to weather i should run my account because
                        other banks don't charges these kind of taxes like yours. Kindly refund
                        my deducted amount.

                        Regards
                        Amarjeet Singh
                        [protected]
                        My account number - [protected]
                        Hi Team,

                        I have been charged Rs.112.36 and Rs.112.36 as 3rd party TPT cash txn charges Jan14 090414 and TPT cash txn charges Feb14 090414respectively on April 19 2014 from your bank without any prior notice and which was not deducted previously. This is an unnecessary deduction so kindly reverse my amount back to my account otherwise I have to close my account because other banks dont charges these kind of taxes like your bank. Kindly refund my deducted amount.

                        Regards,
                        Shivkumar S
                        [protected]
                        I have been charged Rs 224.72 as T cash txn charges Nov13 070414 and 112.36 as TPT cash txn charges Feb14 090414 i dont understand why this amount was deducted without doing any TPT and there is no notice are alert before deducting the money please let us know why this amount was deducted from my account otherwise I will proceed legally for this..

                        santhosh
                        [protected]
                        Hi Team,
                        I have been charged Rs.112.36 as TPT CASH TXN CHARGES OCT13 090414 from your bank without any prior notice and which was not deducted previosly. This is a unnecessary deductions so kindly reverse my amount back to my account otherwise i have to close my account because other banks don't charges these kind of taxes like yours.

                        Kindly refund my deducted amount immediately. Do reach out to me in case of any queries further

                        Regards,
                        Manmeet
                        [protected]
                        I ve been charged with TPT cash txn charges Jan14 090414 what kind of charges are these and why dont you guys stay transparent wth your procedures. I want a reply and refund from you guys.

                        contact me on[protected]
                        Hi Team,

                        I have been charged Rs 224.72 on 21st April 2014 as TPT cash txn charges Dec13 from your bank without any prior
                        notice and which was not deducted so far.

                        This is a unnecessary deductions so kindly revert this amount to my Savings Account No.:[protected].


                        Regards,

                        Manjunatha H J

                        [protected]
                        Hi Team, i have been charged Rs.112.30 as TPT cash txn charges Oct13 070414 from your bank without any prior notice and which was not deducted previously. This is a unnecessary deductions so kindly reverse my amount back to my account otherwise i have to close my account because other banks don't charges these kind of taxes like yours. how can you ppl deduct in 2014 for the year 2013. Kindly refund my deducted amount.
                        Hi Team,

                        Without prior notice you guys have deducted TPT cash txn from my account. This is an unnecessary deductions so kindly reverse my amount back to my account Savings Account No.: [protected], KHADKI Branch. Below are the details mentioned.


                        TPT cash txn charges Jan[protected] Apr 2014112.36
                        TPT cash txn charges Feb[protected] Apr 2014112.36


                        Regards
                        Dimple
                        [protected]
                        This was the reply from HDFC, when I have asked for the reason .


                        Dear Mr. XXXXXX,

                        Thank you for writing to us.

                        This is with reference to your e-mail dated April 21, 2014 regarding Cash transaction.

                        We wish to inform you that above account was charged for third party cash transactions.

                        Effective 1st Sep-13, any 3rd party cash transaction would be charged Rs.100 tax for amount upto Rs.50, 000 (above Rs.50, 000 is anyway not allowed).

                        Till 31st Aug-13, 5 free 3rd party cash transactions per month were allowed and from 6th transaction onwards Rs.100 tax was charged for salary account holders

                        Third party cash transactions are cash transaction done by any individual other than account holder himself

                        The charges levied are as per the fees and charges applicable on your salary account held with the Bank
                        Hi Team, i have been charged Rs.112.30 as TPT cash txn charges for the months Nov 13, Jan 14 and Feb 14 from your bank without any prioir notice and which was not deducted previosly. This is a unnecessary deductions so kindly reverse my amount back to my account otherwise i have to close my account because other banks don't charges these kind of taxes like yours. how can you ppl deduct in 2014 for the year 2013. Kindly refund my deducted amout.
                        Hi Team,

                        I Have been charged 112 rupees twice stating TPT cash txn charges Jan14 090414.. This is unnecessary deduction on[protected] for Jan and Feb month. I want you to refund my money of 225 rupees otherwise I have to go legally.
                        Hi All.

                        I was charged for 224.72 under the following category. TPT cash txn charges Feb14 090414

                        Why was the change in TPT process informed earlier? They could have notified this to me instead of all the mails and calls i get form them regarding housing loan, personal loan, bike loan etc.

                        Regards,
                        Ebenezer
                        [protected]
                        Hello, An amount of 224.72/ is deducted from my account as TPT cash txn charges Oct13 070414; without any prior information. No mail alert is received for the same.

                        I want to know on what basis this has been done. Nothing was mentioned regarding this extra charge when I opened my salary account.

                        Kindly resolve this issue as soon as possible and revert the amount deducted.

                        Regards,
                        Debanjan De Sarkar
                        [protected]
                        Hi Team, i have been charged Rs.112.30 as 3RD PARTY CASH TXN INC ST & EC 101211 from your bank without any prioir notice and which was not deducted previosly. This is a unnecessary deductions so kindly reverse my amount back to my account otherwise i have to close my account because other banks don't charges these kind of taxes like yours. how can you ppl deduct in 2014 for the year 2013. Kindly refund my deducted amout
                        .
                        This is really bad what HDFC bank is doing to their customers, even i was deducted 4 times in month of April-2014 for transaction in 2013.
                        I would suggest all to close HDFC account if they do not refund all of our deducted amount.
                        Hi Team, i have been charged Rs.112.36 as TPT CASH TXN CHARGES feb14 090414 from your bank without any prioir notice and which was not deducted previosly. This is a unnecessary deductions so kindly reverse my amount back to my account.


                        Regards,
                        Shaik Rubeen
                        Hi Team,

                        When you people have all the time in the world to make repeated phone calls to ask us for persona loans and stuffs, dont you thinks it is necessary to inform your account holders when you deduct amount form them . How ridiculous . .Please do the need full to credit back the charges which has been applied withoutany notice .

                        Phone # [protected] .

                        Thanks,
                        Rakesh
                        The same thing happened to me. Deducted TPT cash txn charges Dec13 without any prior notice. I need this amount refunded and this is my salary account where they promise that third party transfer is free. Please help me refund the amount

                        Value date 21 Apr 2014
                        Withdrawal: 112.36
                        Branch : HDFC Pallikaranai Chennai

                        Regards,
                        Sibi
                        [protected]
                        Hi Team,

                        I have been charged with 224.72 as TPT cash txn charges for Jan 14 and Feb 14 from the bank with out any intimation and while taking the bank account, no one tell me you have charges like this. why you have charged like this without any prior notice. Kindly reverse my amount back to my account.

                        Regards
                        Mahesh
                        [protected]
                        Hi, mate,

                        Unknown purpose amount has been charge from my bank account without prior notice and its a fake charges,
                        HDFC bank keeps on charging for no reason seems to be, several time I got charged which I'm unaware of and purpose of te charge.
                        This is height now sometime Rs600 sometime other amount etc.
                        If it continues the same than I need to change the Bank.

                        Deducted amount should be reverse me back.


                        TPT CASH TXN CHARGES DEC13 070414 [protected] 22/04/14 224.72
                        TPT CASH TXN CHARGES FEB14 090414 [protected] 22/04/14 224.72
                        TPT CASH TXN CHARGES JAN14 090414 [protected] 22/04/14 224.72
                        TPT CASH TXN CHARGES NOV13 070414 [protected] 22/04/14 449.44
                        TPT CASH TXN CHARGES OCT13 070414 [protected] 22/04/14 28.02


                        Regards.
                        Kanta Singh
                        [protected]
                        Hi Team,

                        I have been charged the following amounts on the following dates.I have no idea why this is happening.
                        Kindly provide with a explanation asap and refund my deducted money.

                        21 Apr 2014 TPT cash txn charges Dec13 090414 21 Apr 2014 224.72
                        17 Apr 2014 TPT cash txn charges Nov13 070414 17 Apr 2014 112.36

                        ANKIT SETHI
                        +91 [protected]
                        Hello, This is the worst banking process i never seen before.

                        Am amount of 224.72/ is deducted from my account TPT cash txn without any prior information.

                        No mail alert is received for the same.I want to know on what basis this has been done.

                        More over i didn't do any 3rd party transfer this month.

                        Where should i complaint about the same? Nothing was mentioned regarding this extra charge when I

                        1) opened my salary account
                        or
                        2)opened my savings account or

                        I really like to know about this so that I can decide whether I should continue using your service or not.

                        Also i am planning to send the email to my company HR team to stop process HDFC account for all the employees.

                        ACC NO: [protected]
                        Contact Number: +[protected]
                        Account: Salary Account from HCL

                        Prabhakaran.T
                        HI,

                        I saw a deduction on my account of 112 rs as TPT cash txn charges Dec13 090414, i would like to get refunded to my acct no [protected], as HDFC bank is cheating us without any prior notice, iam jobless i would like to get my money refunded
                        Hi Team,
                        I have been charged
                        TPT cash txn charges Feb[protected] Rs 112.36 - on Apr 21
                        TPT cash txn charges Dec[protected] Rs 112.36 - on Apr 21
                        from your HDFC bank without any prior notice and which was not deducted previously. This is a unnecessary deductions so kindly reverse my amount back to my account. Kindly refund my deducted amount.


                        Regards,
                        Suresh.M
                        [protected]
                        hi,

                        I have been charged to TPT cash txn charges Jan14 090414 without any prior notice. This is a unnecessary deductions so kindly revert this amount to my account.
                        Kindly refund my deducted amount immediately. Do reach out to me in case of any queries further.

                        Regards
                        Priya
                        [protected]
                        Hi Team,
                        I have been charged Rs112.36 TPT cash txn charges Jan14.from your bank without any prior notice and which was not deducted previosly. This is a unnecessary deductions so kindly reverse my amount back to my account.


                        Regards,
                        Priya
                        [protected]
                        Hi. I have been charged Rs 112.36 for "TPT cash txn charges Oct13 070414"...There was no prior intimation to me about this deduction. I would like to hear it from HDFC team about it.
                        Hi Team,
                        I have been charged Rs.224.72 as TPT cash txn charges jan 2014 and feb 2014 from your bank without any prior notice and which was not deducted previosly. This is a unnecessary deductions so kindly reverse my amount back to my account. Kindly refund my deducted amount jan 2014 and feb 2014
                        Value date 21 Apr 2014
                        Withdrawal: 224.72

                        Regards,

                        gargi choudhury

                        [protected]
                        Hi HDFC Bank Team,

                        I have been charged Rs. 112.36 three times in April 2014 for the transactions done in Oct, Nov, Dec 2013 without any intimation from the bank. Please refer details below

                        19 Apr 2014 TPT cash txn charges Dec13 090414 19 Apr 2014 112.36
                        17 Apr 2014 TPT cash txn charges Oct13 070414 17 Apr 2014 112.36
                        17 Apr 2014 TPT cash txn charges Nov13 070414 17 Apr 2014 112.36

                        Please suggest the reason for doing this. More over I did not do any 3rd party transfer this month. Where should I complaint about this issue? Nothing was mentioned regarding this extra charge earlier.

                        Please revert the charges into my account.

                        Regards,
                        Anandi
                        Hi Team,
                        I have been charged Rs. 224.72 (Rs.112.36 Two times) as TPT cash txn charges for Oct and Nov 2013 now.
                        This is a unnecessary deductions so kindly revert this amount to my Savings Account No.: [protected], Cavery bhavan, BLR.
                        Pls reachout me for any other details.

                        Regards
                        Buddha Puneeth
                        [protected]
                        Hi HDFC team,
                        I have a salary account with your bank and i have just received an deduction of
                        "21 Apr 2014TPT cash txn charges Dec[protected] Apr 2014112.36" from my account.

                        Request you please provide me an justification on the same and reverse the charges asap...

                        You can reach me over my mobile -[protected] or mail me at [protected]@gmail.com

                        Regards
                        Dharmendra
                        Hi
                        I have been charged 112.36 as TPT TXN charges 17-04-14 for your bank without any prior notice and which was not deducted so for. Regarding this no sms and no mail alert. This is unnecessary deduction please kindly revert the same into my account. Other banks are not charging this.

                        Regards
                        P.RAGHAVENDRA RAO
                        [protected]
                        Myself faced the same above problem.Please Contact me at [protected]
                        So this is not just me, but for every one.. What a ridiculous system you have.. At least you don't have the courtesy to Inform regarding the charges ??

                        I have been charged twice in last two, I want my money Back.

                        Charge details :

                        05 May 2014 TPT cash txn charges Jan14 090414 05 May 2014 152.48
                        21 Apr 2014 TPT cash txn charges Jan14 090414 21 Apr 2014 72.24

                        Regards,
                        Gopi Krishna.C
                        +[protected]
                        Hi Team,

                        My account has been charged "TPT cash txn charges Jan14 090414" - 2 times.

                        Regards
                        Karthikeyan M
                        Are the accounts hacked ?
                        Dear HDFC Team,


                        I have been charge Rs.27.45 As on[protected] for TPT cash txn charges Jan 14 090414 and Rs.84.91 as on 06 May 2014 for TPT cash txn charges Jan14 090414. May I Know the reason for this Deduction with our any Intimation to me. And one thing I am not done any TPT cash transaction though my Account.

                        P Ratnakar
                        [protected]
                        Hi Team,
                        I have been charged Rs.112.36 TWICE for CASH TXN for month of Jan and Feb 2014 from your bank without any notice and this thing has not happened previously.let me know why this deductions happening .Is it going to be charged for each and every transaction. Kindly let me know the details.


                        Thanks,
                        Kumudam
                        [protected]
                        Hi Team,

                        I have been charged Rs.112.36 and Rs.449.44 as TPT cash txn charges for the months from your bank without any prioir notice and which was not deducted previosly. This is a unnecessary deductions so kindly reverse my amount back to my account.
                        This is just unacceptable. Refund my deducted amout.

                        17 Apr 2014 TPT cash txn charges Sep13 070414 17 Apr 2014 112.36
                        21 Apr 2014 TPT cash txn charges Jan14 090414 21 Apr 2014 449.44
                        HI,

                        I have been charged Rs.104.00 as TPT cash txn charges Oct13 from your bank without any prior notice and which was not deducted previously.

                        In what basis you were charging these kind of amount deduction. Without any intimation you always charges for something & deducted the amount whatever available in current account. Kindly refund my deducted amount in my account ASA earlier.

                        Thanks & regards,

                        Nagavalli M

                        Branch - Nungambakkam, Chennai
                        Hi,

                        I have been charged Rs. 600 as below:
                        1) AMB CHRG INCL ST & CESS FOR JAN2015 09 Feb 2015 - 159.05
                        2) Fee-ATM Cash(1Txn[protected] Jan 2015 - 22.47
                        3) 3RD PARTY CASH TXN INC ST & EC 190115 22 Jan 2015 - 112.36
                        4) TPT cash txn charges Jan14 [protected] 21 Jan 2015 - 75.36
                        5) TPT cash txn charges Dec13 [protected] 21 Jan 2015 - 168.17
                        6) FEE-TXN AT OTHER BANK ATMS-FEB14 [protected] 21 Jan 2015 - 60.59

                        without any prior notice or any official mail and which was not deducted so far. This is a unnecessary
                        deductions so kindly revert this amount to my account immediately otherwise i have to close my account or sue fraud case on your bank.

                        Regards,
                        Bikram
                        [protected]
                        Hi Team, i have receive SMS after third party charged 3RD PARTY CASH TXN INC ST & reference no.6389A1 from your bank without any prioir notice and which was not deducted. This is a unnecessary deductions so kindly reverse my amount back account other banks don't charges these kind of taxes like yours. please not deduct to txn amount.


                        Regards

                        satendra pandey
                        [protected]

                        Hold Funds

                        Dear Sir / Madam, really worst bank i have never seen they are hold my balance of 5000 without any intimation kindly give me advise how to get back my balance Customer id 33650310 uday [protected]

                        Customer Care

                        Regarding Customer care.

                        HDFC has worst customer care in Indian Banks.
                        It is almost impossible to talk to executive due to the Most Pathetic and Unrealistic IVR system they have.
                        This is really ridiculous and frustrating.

                        Highly unsatisfied.

                        [protected]
                        what is this TPT and why you have deducted Rs. 4000/- on 22-oct-2016 from my account without any notice.
                        You are requested to please revert back my deducted amount to my account.

                        Ramjee sah (Patna)

                        [protected]
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                          M
                          manarm
                          from Bengaluru, Karnataka
                          Apr 17, 2014
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu

                          I have made a purchase to buy laptop in chennai. Before making the swipe, I got the confirmation that the transaction will be converted into EMI. Now they say that I have made gold purchase instead of laptop. I have provided the transaction bills, laptop bought bills etc. Then they said via mail that it is approved and asked to contact in phone because it is confidential. After calling them for 3 times, they say that it will not be done and I have proved that it is for laptop only. Now they are asking me to pay 40, 000 in one shot. Bank: HDFC Location: Chennai Really they have created panic in my monthly planings. False commitments.
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            V
                            Vipindas Vidyadharan
                            Apr 17, 2014
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                            Order not delivered

                            Hi, I ordered(No. 1813597) a DVD player from HDFC Bank's Smart Buy portal on 1st of April 2014. Till now its not yet delivered. When I spoke to their customer executive on today, they are saying that the order is canceled because of out of stock and amount will be refunded with in 10 days. They haven't canceled my order until this date if there is an out of stock of product. They are playing a drama and asking me to wait for another...
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                            V
                            vijaylinks
                            from Coimbatore, Tamil Nadu
                            Apr 15, 2014
                            Resolved
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                            Resolved

                            Address: Coimbatore, Tamil Nadu

                            I have applied Online for a Regular Savings Account in HDFC Bank Website. I have furnished all the required details and also uploaded required documents for opening a New Regular Savings Account with HDFC Bank on Wed[protected]:35 PM. The Application number is DSA[protected]. I received an Email and SMS response immediately stating that " Our representative will call you shortly to schedule a time to take your signature on the form and pick up the necessary documents, if required, to process your application." "If you do not hear from us within 1 working day, you may write to us at onlineapp.[protected]@hdfcbank.com" Since I did not receive any response from the bank for more than 1 working day as mentioned, I emailed about the status of the application to the mentioned email id - onlineapp.[protected]@hdfcbank.com on Thu[protected]:27 PM. For this email I did not receive any kind of response. Not even a single email or SMS. Then again I emailed a follow up on Mon[protected]:41 PM. For this email also I did not receive any response or a call or even an SMS. HDFC Bank provides a option in their website to Apply Online for opening a Regular Savings account and they do not even bother to respond to the application. What kind of system is the bank operating on. If the bank is too busy to respond to applications online, then why do the bank bother to waste my time by providing a so - called APPLY ONLINE option in their website. They could straight away ask me to visit the nearest branch to open an Account. My Application for opening a Regular Savings account itself is being ignored like this, I cant even imagine what it would be for other services such as Demat, Loans, Credit Cards etc with HDFC Bank. Very Unprofessional on the part of HDFC Bank. I didn't expect such Lethargy from a reputed bank such as HDFC Bank or maybe i was under the wrong impression as this HDFC Bank was professional and reputed in the first place.
                            Complaint marked as Resolved 
                            After the Complaint was raised, i received a call from HDFC Bank Grievance Department and they directed my issue to the concerned bank branch. Then i received a call from the bank manager and a Rep was immediately sent to my place for collecting all the Account opening documents and i was given a instant kit. The Account finally was opened on 25-04-2014 and my account is operational at the moment. Thank you HDFC Bank for atleast acting on the issue after a grievance was raised.
                            Dear Vijay,

                            Regret the inconvenience caused your concerns are important to us. I would like to investigate your complaint further Request you to write to [protected]@hdfcbank.com with your Phone number where you could be reached, Complete mailing Address where you are located, Complete address of the branch where you wish to open the account. and the reference idTTU[protected]. A bank representative shall contact you as soon as i receive this information.

                            Anay
                            HDFC Bank Customer Assistance
                            Dear Anay,

                            Thank you for your response. I have sent the email to [protected]@hdfcbank.com with the details you have asked for. Hopefully this will help and i hope i will finally receive a call or email from your bank regarding the status of my Regular Savings Account Application No - DSA[protected]. Thank you in advance.

                            Regards,
                            Vijay
                            I have received a call from the concerned HDFC Bank Branch Manager, He arranged for a representative to meet me and proceed with account opening formalities. I have submitted all documents and check for opening account. I am still waiting on confirmation on my account open status as of[protected]. Hope the account is opened as promised.
                            hello hdfc bank i like hdfcbank is good bank okay
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                              S
                              sugu1030
                              from Bengaluru, Karnataka
                              Apr 15, 2014
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                              Address: Coimbatore, Tamil Nadu

                              Dear HDFC Bank, Could you please refund my account[protected] with the charge deducted as depository charge on 15-Apr? I wanted to have a clear explanation on how could this amount be deducted off my account without my consent. As per RBI guidelines, NO CHARGES SHOULD BE LEVIED ON CUSTOMER ACCOUNT WITHOUT ANY PRIOR NOTIFICATION. Could you please tell me when have you informed me about this charges? Thanks, Sugumar M
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                                K
                                kaypratap
                                from Ratlam, Madhya Pradesh
                                Apr 14, 2014
                                Resolved
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                                Resolved

                                I paid ten installments of premium for pension plan scheme brought out by this HDFC standard life in the year 2004.the same was matured on 4th feb 20014 and i was asked to visit HDFC Std life office. before hand i collected the documents and handed over them to Sri Namdev Nishant of HDFC Std Life.He misplaced the cancelled cheque and nearly i recived SMS from him To send another one. and he asked me to scan and send to his personal mail ID. immediatly i recieved message that my policy has been renewed. i was shocked. on reciept of policy vide number16632005. I returned the policy HDFCstandardlife.requesting them to cancell the policy AND RETURN THE MONEY. NOW AFTER ONE MONTH I RECIEVED A SMS MESSAGE FROM THEM THAT MY REQUEST WAS NOT AGREED AND I SHOULD VIST HDFC STANDARDLIFE OFFICE. WHO WILL PAY THE TAXI/BUS/TRAIN CHARGES? WHY I SHOULD VISIT? tHIS IS DEFINTLY A BOGUS COMPANY CHEATING PEOPLE BRINGING USELESS POLICIES. tHIS IS THE COMPANY WITH MAXIMUM NUMBER OF COMPLAINTS IN INSURENCE SECTOR. PEOPLE SHOULD STAY AWAY FROM THIS BOGUS COMPANY. ANY BODY PL HELP ME.
                                PRATAP
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  F
                                  Fightforjustice2
                                  from Gurgaon, Haryana
                                  Apr 13, 2014
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra

                                  Hello, PPR Policy no[protected] I have been misled by hdfc life through HDFC agent w.r.t. policy number 14318012. I have paid premium of 3 years - Rs. 1, 80, 000 excluding service tax I was informed that If for some reason I have to surrender this policy, I shall get minimum amount of rs. 154, 211 after 3 years. Same has been stated in a very very very small font on the policy document as well. When I applied for surrender few days back, I was told that value of the same is 70, 128. I have worked very hard to earn money and I just cannot accept that hdfc life - through HDFC agent and HDFC is cheating me by taking my 3 years instalments. This is not acceptable. I have been HDFCs customer for very long time and I have never faced any issues with the bank. But this is really intolerable. Please return me my money as soon as possible - if not interest at least my complete premium should be returned. I want my complete money back. I have worked very hard for the same. The amount I have invested is more than my yearly salary. I request you to kind take some action and return me the same. I have been hdfc customer and I trust that you would do something about this as soon as possible. A Disappointed Customer, Dhanashree ([protected]) dhanashree.[protected]@gmail.com
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Dear Customer,

                                  We sincerely apologize for the inconvenience caused.We have registered the complaint, under complaint no. [protected].

                                  Warm regards,
                                  HDFC Life
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                                    A
                                    Ajay Tanish
                                    from Mumbai, Maharashtra
                                    Apr 12, 2014
                                    Resolved
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                                    Resolved

                                    Pf Refund
                                    Dear sir, My name is Ajay Pal Singh.I have worked as a gold loan officer (HDB) for HDFC Bank Karnal- Haryana . My date of joining was 10-dec-2011. I was reigned on[protected] and my releaving date was[protected], .My emp code was HFC00483. Today is 12-April-2014 but i was not recived my pf refund till then, . I was alredy
                                    sent 5th time my pf form with cancelled check. But I Always received
                                    the mail (your pr form status is incomplete) I requested also, please
                                    tell me, where i am doing mistake regarding my pf form .But no body ready to solve my problem..So please help me and solve this problem as soon as possible. Thanks with regardsAjay Pal SinghKarnal-Haryana[protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      C
                                      cdhande
                                      from Pune, Maharashtra
                                      Apr 10, 2014
                                      Resolved
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                                      Resolved

                                      Address: Pune, Maharashtra

                                      Hi, I had applied for HDFC Bank International Credit Card through my company as part of its joining formalities. And I received the letter from bank that my application has been rejected without quoting any specific reason for rejection. When I called bank customer care (06Arpil14 13:15:00), representative told me that he won’t be able to share any specific reason for rejection as there are multiple eligibility criterias and its bank internal which can’t be shared with customer. I don’t understand, what is called internal to bank and kept hidden from their customer in transparent banking?? I requested representative to specifically tell me the reason, so that I can investigate myself if someone is screwing my credit rating without my knowledge despite of regular full payment of my credit card bills and never defaulting any of credit payment in the history. But he said even our system doesn’t have any specific reason recorded. I am pre-existing customer of HDFC and wasn’t expecting this from the bank. Not happy at all and I won’t be considering HDFC for banking in near future based on this experience. Details of bank communication, Application/Letter reference number [protected]w2 Query reference number [protected] Feeling like HDFC don’t deserve to serve me, since I have very clean and prompt credit history in banking from my side. Not sharing any specific reason itself justifies it well. Thanks! Chandrashekhar Dhande
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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