HDFC Bank Complaints & Reviews

I had received my new Solitaire Credit Card on Nov 2013. Before this current card I had HDFC Women’s Credit Card since last 7 years. I never face any problem that tenure. But on 08/01/2014 you have active the auto-pay service against my credit card and Debits as Fine Rs. 505.62/- from my credit card accounts. Current balance payment of this card of Rs. 746/- which I had done on[protected] by IDBI net banking (please find the attachment of this transaction Ref. No.: MIDB [protected]).

Previous I had also a saving bank account in HDFC Bank. My Acc. No. was [protected] and Customer ID was 8622143. I had already closed this account approximately before six months. That time auto-pay service was active for my HDFC Women’s Credit Card. Your bank staff was direct me that when I de-registered that service then only my saving account would be closed and I had closed that auto-pay service as well as de-registered my credit card from my saving account.

Right now my heartiest request is that kindly refund the deducted amount Rs. 505.62/- ASAP and cancel auto-pay service of my Solitaire Credit Card (No – [protected]) before my second billing cycle.

Dear Maim/Sir I am priti srivastava and my employee code is cp22534 in working in hdfc bank malaviya nagar branch new delhi .and my mentor is mr sfraj baig and his employee code is S15271. Maim/Sir I did join hdfc bank since 1 oct 2013 and my interview has been taken by Mr Mehtab singh maan at M39 hdfc bank barhkhamba road new delhi. He appointed me as a cse for malaviya nagar branch under the sales manager of mr sarfraj baig.But Maim/Sir from first day sarfraj sir told to me, I am having you in my team only under the pressure of Mr . mehtab sir even I do, nt want you in my team, I could not understand why he is saying like this. Now finally I have appointed and doing the working under the Mr.sarfraj but since 1st oct to till date I did didn?t get my offer letter and did not open my salary account when I ask to sarfraj sir about my offer letter he told me wait I will give you but till the date 12nov2013 I could not get my offer letter. And Maim/Sir my training hold on 28oct2013 and next day I went in field and got the business like one rd and 1 gi, From the first day I am working very hard . But when Sarfraz sir came from holiday and I gave him rd and gi on 30oct2013 then he demand for a account then I told to him sir am giving my best and will try to give the account on next day so please give me one day more but he become angry and told me go away with your id and gi, he through id and gi and told I don?t want to any type of business to you and you sit here and write your resignation and he started shouting on me. And when I came next day 31st oct 2013 his behavior was same and in a room he again started shouting on me go away from here othe wise I will call the guard if you did not give your resignation and when I ask the reason of resignation to Mr. Sarfraj, he sir told me, I don?t like you and don?t want to you in my team, this is enough for you so write your resignation when I didn?t write he told to another cse Mr KP Singh that he went and called the guard then I told ok sir I am going today from branch and tomorrow I will do what ever you want then he again told to Mr K.P Singh don?t call to guard she will be do as like I want And I come out from branch and called the Mr mehtab Sir BUT he said I got transferred so it will be better to talk with Mr. Dhananjay Pandey because now he is the area manager Then I called to Mr Dhananjay Pandey Sir and told but on that day he was going out of station and told me when I will delhi then you contact with me I told my problem to Dhananjay Sir and said that now too I don?t have any problem in work with Sarfraz sir if he can sort out all these matter, Dhnanjay sir told that he will come on 8th nov and told me that you call on 8th nov to me . On 8th nov I called Dhananjay sir then he told me he just came in delhi and he will call back in hour.After the few minutes Sarfraz Sir called me and ask me do you want to work under me or want to transfer whatever you want come to office rightnow and meet to me then I told to Sarfraz sir I want to working under you and am coming office.After this I called Dananjay sir and told to him the all conversion of between me and sarfraz sir after listening me dhananjay sir told to me ok if he is calling you so you should go to office. But in a office the Seen was deferent Sarfraz sir don?t want to back me in his team and he did meet with me 2 hour and told me between the meet gave you resignation and I will again appoint you within 1week but in recent you gave your resignation and he told that if you did not give resignation then I have to be give my resignation When I ask the again reason of resignation he told your cpv is negative.Mam I didn?t conceal anything and my address and my reference both are correct Sir also had talk with my reference. And when Sarfraz sir said that your cpv come negative then I told to him sir my address is correct you can check any time whenever you want and my reference number too is right you had also talk with him and my reference too had talk verification team and he told to me take this number the person on this number asking about you Priti And I told to sarfraz sir that he is giving the number of that person who did call him that am calling from hdfc bank do you know priti srivastva ?then Sarfraz sir told me it?s ok what I will be do of those number And Maim two other CSe Mr Bajarang Pandey and Miss Akancha Tripathi also have the negative CPV but Sarfraz Sir did verify personally their address ten why he did not doing same with me like he do with other CSE . I don?t know Maim What is the problem of Mr.Sarfraz sir with me Please Maim do the favor and take the matter in light and do what is right acording to law. And Maim/Sir, Sarfrz (my boss)Sir again and again taking the issue of negative cpv whereas the truth is that my address and reference both are correct you can do check in your way . But I don?t know why Sarfraz Sir doing like this with me where as I achieved my work target. And Maim on 1st NOV2013 when I informed to sir that am suffering from fever and not able to come in office and when will feel better will be back in office then he replied me don?t come . Maim/Sir this massage is save in my mobile phone you can check this So its my humble request to you that do the my favor and give me justice and please sort-out all the problem . And now till the date from my join I don?t get my salary of October Month and this month he did not give me attendance register for sign. Sarfraj sir last Friday and Saturday to call me in office and repeat same voice gave your resignation even you want this that me Sarfraz gave his resignation so don?t create problem for me and you write your resignation and trust on me I will appoint you within week. but now on 27nov 2013 i got a termination letter by hdfc bank without reason .The Hdfc team send me termination only in influence of the conspiracy of my former boss Mr Sarfraz baig emp code S15271. So Please do my favor Thanking you Regards Priti Srivastava former CSE emp code cp22534 Hdfc bank malviya nagar new delhi

I am Murali Krishna Vemuri, an unfortunate customer of HDFC Life Insurance company, having purchased a policy with the number*1939. Name: Murali Krishna Vemuri Policy Number:*1939 I purchased the said policy online and I was asked to send certain documents by courier. I couriered the documents However, to my utter dismay, HDFC Life does not even confirm the receipt of my documents. HDFC Life is not ready to disclose the further steps on my policy and when and if I will receive the policy bond. Whenever I try to contact, they send e-mail that in 2 working days they will update me, but never do so. What HDFC Life does is plain and clear cheating, they are offering a product which they don’t know themselves and they don’t have anything called customer service. On top of everything, if you ask them the status of your application, they will always give a new contact number and you have to keep dialing the new number, unfortunately they have umpteen number of different numbers. Regrets to be a HDFC Life customer Murali Krishna Vemuri

SIR
i am g.v. santosh kumar my employ cod -s44415 i was working in hdfc bank personal loane dept in ameerpet sending you mail regarding my pf clearance not done yet i already sended my document to concern dept still i did got a any kind of massage
plase kindlly revert me

employ cod-s44415
email [protected]@gmail.com
cont-[protected]

Dear Sir,

I would like to inform you that I am holding two nos. HDFC Bank A/c, (1) A/c No.: 0485-[protected] (super saver saving a/c) & (2) A/c no.:1374-[protected] (salary a/c) having one customer ID.

On dtd 24th Dec, 2013 (INR 147.14) & 03rd Jan, 2013 (INR 56.18 + INR 379.88 + INR 56.18) SWEEP-IN CREDIT from [protected] to 0485-[protected] by automatically and many times HDFC bank crossed their limits & deducted money. Since 24th Dec, 2013 they have not responded in my E-mail.

Many times I have given mail to Grievance Department & Customer Support also for request to close this both mentioned a/c's. but they are not responding and every time auto debited and given me mentally tortured.

Kindly do the needful.

I am totally disappointed with HDFC bank.
Thanks & Regards,
Bijaya Kumar Mohanty
+[protected]
+[protected]
[protected]@gmail.com

Hi, On Nov 29th 2013, I got a mail saying that my billing date is changed from 3rd of every month to 18th of every month. But today i.e 1 Jan 2014, I got a mail saying me to ignore all previous communication and there is no change in the statement date. I had made changes to all my finance and my loan payments as per the earlier communication. Now I wont be able to arrange for funds in such short notice of two days. Is there any possibility to keep the statement date according to your November announcement?. In future please see to that the communications are done at least 15 days prior to the any said dates. By the way why do you keep changing the dates as and when you like. Please stick to your earlier communication of generating the statement by 18th of every month. I am attaching both your mail communication with this mail. I didnt expect such clumsy changes to the schedule by HDFC Bank. Please revert Back to me ASAP. With Regards, Narendran Kishore [protected]

Dear Sir, I had made a HDFC ERGO Medical Insurance policy (Ref.: HN[protected]). Although I gave consent for the said policy on 27-Nov-2013, I immediately requested a cancellation of the policy within an hour of making it through the HDFC bank agent. In spite of my cancellation request, a bill has been raised on my HDFC Bank Credit Card (XXXXXXXXXXXX7574) for the said policy for ₹782.96 (Total ₹9732.00 to be paid at EMI for 12 months). I contacted HDFC ERGO for the cancellation, and they said that they have not received any such cancellation request. However they said that my policy will be cancelled. I then received a call from HDFC ERGO where I confirmed my cancellation request, and I was told that I would receive confirmation within 15 days. I have also returned the policy documents through Speed Post to HDFC ERGO General Insurance Co. Ltd., Mumbai Office on 24-Dec-2013. I would like to state here that in the policy letter, it was written that there is a 45 days free look in period. However, I received a call from HDFC Bank, saying that if I cancel now, I would have to pay 35% of the premium as cancellation charges. Since I requested cancellation of the policy immediately, I am not liable to pay the bill for it. Please see that my policy is cancelled immediately along with withdrawal of the raised bill amount, and that no further bill is raised on my credit card for the policy or cancellation. Kindly look into the matter and do the needful. Sincerely, Asmit De

I am a TITANIUM edge card holder My mobile phone is registered with HDFC bank. I am not in receipt of statement for Dec2013. Due date to pay due amount is Fixed 5th of every month. I have requested several time to bank to inform me the due amount to pay to bank by SMS. They never inform. After due date they inform by SMS about the penalty charged. Please provide the fact & ask to do better services

I DO THIS TRANSCATION I NET BANKING :
(1) 13 DEC. 2013 RS. 40000/- REF.NO.[protected]
(2) 30 DEC. 2013 RS.60000/- REF.NO.[protected]
AND I WANT TO TRANSFER THIS AMOUNT IS TO ASHOK KUMAR RAJESH KUMAR BURHANPUR IDBI A/C NO. [protected] AND IFSC NO. IS IBKL0000527. BUT BY MISTAKE I FILL THE ACCO.NO.IS [protected] .BUT IFSC CODE AND PARTY NAME IS FILL OK .
AND THIS MONEY IS TRANSFER TO WRONG ACC.HOLDER.THEN HOW CAN THIS TRANSCATION MADE SUCCESSFULLY.WITHOUT MATCH IFSC CODE OR PARTY NAME

Way back in December 2012 I had some unknown transactions, so I had block my card to avoid further transactions. I had to struggle for nearly 6 months with HDFC to reverse the transactions, they kept saying they are checking with merchant, one of there representative said to not pay till the dispute is resolved, but the dispute was never resolved and they kept sending me monthly bill with Late fines and taxes every month even after I explained the situation. Finally I was vexed with HDFC response and in August decided and told the HDFC that I will pay the amount and close the transaction and raise this issue with consumer court for misleading me and sending the extra fines for months. After I paid the amount HDFC resolved the dispute form and reversed the transactions, and the amount I have paid them became over-paid amount and HDFC owe me that amount. So from September-2013 I have been requesting HDFC to reissue the card so that I can use the amount I over paid them, but they have rejected the application saying there is a signature mismatch. They don't even bother to update the customer with this information. Only after I call them 2-3 weeks later to check the status they tell that the application was rejected with signature mismatch, so when I ask them what to do next? They say just re-apply with the request letter and we will process, I asked them do you need any other document to verify my signature, those dumb people only say no sir just write a letter and we will issue, after 2 more requests and rejections. I had to talk to there supervisor([protected]/[protected]) at HDFC, I had to re-tell all this story every time some one calls me or I call them. And finally they told send us a passport copy with reference number and nothing else we will process your application. As I know what's there next play, to be on safe side I sent a reissue letter for 4th time, I sent application with passport matching signature as well along with it. But still they rejected with signature mismatch. When I call them up they keep asking if i send this and that, I told them as I know about this useless company I have sent the complete set of documents which was not asked by HDFC. And as expected when I called they where asking did I send this and that document which they never mentioned to me earlier. Anyway I need to know why HDFC has rejected the application even when I send the passport copy along with my application with matching signature and with whose signature are they trying to match mine? I think there are like 15-20 reference number which was created each time I contacted them and here are couple of reference numbers Ref number: [protected], [protected] I even requested them to cancel the card in case they can't re-issue the card and send the over paid amount as cheque to the registered address. I just wanted my money back, I don't need that stupid card. How many months will a bank need to verfiy the application? Its been nearly 5 months now from my first request and every time I know the status I responded to HDFC with in a week. Only reason they keep saying is signature mismatch, even after sending them the documents. Please advice on how to handle this?

My Name is:Prasenjit Bhattacharya
My HDFC Bank Account number:[protected]
Branch: Central plaza, Kolkata:700059
My Debit Card Number:[protected]

Date of 8th Dec'2013 my Account balance was Rs, 800/- something. Date of 9th & 11th Dec'2013 my Rs, 786/- Balance got Deducted without any reason. As per ATM Mini Statement mentioned my balance got deducted for ASD/2 times(9th & 11th Dec'2013)/Rs, 393/-.after similar time made the call to HDFC Customer care, but they are not helped me out.
Please get a strict action against HDFC Bank.I have all the proved whatever requirement. I just want to get back my money any how. Although I will not be open any further account in HDFC Bank in future. As well I will tell to my All friend and relative that "HDFC Bank is looted money"

23/04/13 POS [protected] QUIKR INDIA PVT POS 158.00 order cancelled by the merchant itself but refund not received till now. HDFC bank chargeback unit need to reverse the payment immediately, check attached proofs, I will file court case against HDFC if refund not received. HDFC bank provides very worst service ...!!

I have applied for a personal loan in september through bank bazaar as they were giving a referal bonus of 2000 rs Till now, i did not get this amount, and when contacted they told me that i will get it And its been more than 3 months since the loan got disbursed to my account and i did not receive the referral bonus amount till now. And i asked them many times whether i should refer someone for getting this bonus, And they told me that i dont have to refer anyone and if i take a loan, i will get referral bonus within 15 days after loan gets disbursed to my account . This is a fake offer.And i want to warn all the loan seekers not to beleive in this offer as it is a fake offer. U can approach the bank directly for loans rather than this third party bankbazaar. They don't make false and idiotic promises like bankbazaar . I have raised this complaint after a long wait. Now, i have lost patience and i want them to stop these fake and idiotic offers whoch they ll not fulfill * I HAVE APPLIED FOR A LOAN THROUGH BANKBAZAAR JUST BECAUSE IAM GETTING 2000 RS REFERAL BONUS.ELSE I DON'T EVEN HAVE TIME TO APPLY USING BANK BAZAAR, I WOULD HAVE GONE TO BANK DIRECTLY FOR APPLYING . Thanks Tejas2

I HAD APPLIED FOR RENEWAL OF MY HDFC BANK CREDIT CARD NUMBER [protected]. MY ADDRESS IS A-147 PANDAV NAGAR, OPP-SHADI PUR DEPOT, NEW DELHI 110008, YOU ARE REQUESTED TO ISSUE ME A FRESH CREDIT CARD (NO- ANNUAL FEE ) ON PRIORITY AT MY ADDRESS. MY MOBILE NUMBER IS [protected], [protected] I HAD DROPPED RENEWAL LETTER TWO TIME IN THE DROP BOX OF THE HDFC EAST PATEL NAGAR NEW DELHI -110008 BRANCH REGARDS. SANJAY VIJ

Am a Wipro employee US and I did open this HDFC account for my reimbursement account. My savings account did not have money but then current account has. Transferred amount of like 12k from my current account to savings account [protected] . And immdetaly the entire amount got deducted. I wantto know the reason and I was thinking of maintaining and opening an NRE account with HDFC but am really disappointed with this. Please revert back the money soon And please let me know if you can revert this account for me else I would prefer close this account.

I, myself have deposited 4 Lakhs in my HDFC Bank Max Saver A/c and they have deducted INR 2, 247.2 without any prior intimation. When I checked with customer care they are giving th reason for every 50, 000 deposit there will be charges of INR 50 but that should sum up to INR 200 only. There is no answer for extra charges and they are asking me to wait for 7 working to get this issue resolved. Even the customer care service is pathetic...

Hello Sir, My name is Prabhjot Singh i hold a bank A/C in HDFC bank mjith mandi branch Amritsar Punjab. bank emp. Navdeep Rajpal said me to make investment in bank (HDFC LIFE) Policy that to make instalment 30, 000x5 yealy for 5 years, and on matuarity after 5 years i will get Rs. 2 lakh 10 thousand and i mode 1st instalment Rs. 30 thousand (Policy no.[protected] HDFC LIFE but when i recieve Policy documents i found that the maturity value is not Fixed 2 lakh 10 thousand on maturity, it is as per unit value . Then i approched the bank( Navdeep Rajpal) he said if you are not satisfied with the policy you can handover the policy within 30 days (free look period) and you will get full amount back in your account. so i handover the policy back with all docutments required in time (19 days). but company pretext by saying that your signature did not match in the time period i again filed documents with signature in 27 days after 15 days company branch said me your paper does not forwrd to the main branch (mumbai) amritsar branch officer says to me write a complaint thats a company co-internal problem so i did it .But till yet not recieve any refund .please help me. Prabhjot SIngh [protected] Amritsar Punjab

I have applied for the personal loan (INR 200000) at HDFC Bank and provided all the necessary documents required as well as completed verification process. I am coordinating with your executives Mr. Pawan & Ms. Tejaswi from your J B Nagar office regarding this. While inquiring about personal loan, both these executives told me that they 0% of amount towards, processing fees and also did not informed me about any insurance policy which...

Hello, I have been charged for these charges in this month's statement and that to without any information. I have been trying to reach customer care but unable to do so. Can you please let me know the details for the same? My email id is [protected]@yahoo.co.in Thanks.

hello, i m mohd. Irshad sheikh from Nagpur. i working HDFC BANK AUTO LOAN department from last 8-9 month the problem is my boss want i m work Sunday. there is no off or Holiday of any govt.holiday or bank holiday.his pressuring to as for resign. who we do. please take serious action thank you...