HDFC Bank Complaints & Reviews

Dear Mam, Due to kind attention that i worked at HDFC Bank Ltd. Sonepat as Contract Executive period from 01-Aug-2011 to 08-Dec-2011. Mam, I didn't receive my Relieving Letter from HDFC Bank Ltd. I am requesting to you, please send my relieving letter on my this Mail Id-mr.[protected]@gmail.com and courier at below given branch address: HDFC Bank Ltd. L-203, Model Town, Sonepat-131001 Haryana Please do it on urgent basis. Thanking You. Yours Truly, Sanjeet Dahiya Employee Code-89366 Branch Co-Ex HDFC Bank Ltd. Model Town, Sonepat Branch-131001 Mob-[protected]

I am Aditya Yadav My account number is – [protected] Address - #516FF Housing Board Colony; Sec-4 U.E Karnal – 132001; Haryana – India I am an employee in Liberty, Liberty has a tie with your bank (HDFC) that is why it was a compulsion for me to open an account in your bank. When I visited your bank first time I clearly told them that I just want to open a salary account without any extra chargeable services. They gave me form of NEWS-PAPER size and told me to sign on it. Approximately 50 times I signed on it and they told me it is just a formality “but now I realize that it was cunning trick to fool the customer who trust or belief in your services and guidance” Later a message delivered on my mobile regarding D-Mat account; when first time I read that message I was not even aware about the purpose of D-mat account. After that when I contacted to the bank I came to know that they opened my D-mat account. I told them to close it immediately; I visited your bank five times just to close the D-mat account but it is not closed yet. Moreover I was told that there are not any charges to open D-mat account; but later Rs 1000 deducted from my account just to open the account. I want the deducted amount of Rs 1000 back in my account or I will take legal action.

Dear Sir,

Anticipating answer of my question at the end.

Greeting of the day...

I am HDFC Bank Cardholder using HDFC Credit Card from Last 5 Year while
writing this mail I was really confused that whether I was having this
relationship with Bank or any Local Money Lender.

I would request you to check my card Status from the date it is open this
is first time that I have 2 months overdue & this is not because of my
Intentions this is because of Some financial commitments which suddenly got
broke down. I suppose from last five Years I would have never made this
card Issuer bank HDFC into loss.

Sir I will let you know that I was working with One of the reputed
organization and into collections only but In my Last 5 Years of work
experience in the same field I have never used such a language and behavior
what I have faced today.

It was an great scene which was created outside my office which made me
really very upset. I am in arrangement of the fund & will surrender this
card & will reslove issue because its just a matter of time when you stuck
up into a situation related to financial matter but it never for a long
time.

I am not writing this mail to ask time from your side because I am in
arrangements of fund & will make the payment but I would like to know that
when we talk about customer service, RBI policies related to collection &
when our staff are DRA certified does such kind of collection behavior
suits them. I am well aware that feedback updation on my card account have
been done till the time I am writing this mail to you. Customer is RTP
case/ Customer is from collection background it makes easy for you to slove
such kind of escalations.

I am really worried that when you will discuss about the entire case the
particular location there would be attack on me either from that person
side or either from his local goons.

I am writing this mail because to make you aware about particular situation
and I have promised that person to make payment and will be on my promise
but would like to know that is this kind of customer service you
provide...?

--
Thanks
Rahul Jaiswal

i have raised the reissue of my credit card almost 1 & half week before and till now no staus has been updated, already sub, itted the aplication the very same day, but still now no response please kindly do need ful, to give the card before 28/10/13, as after that it would be hard for me to collect the card, .
tme limit provided was max-1 week.

I have take dinner with 8 friends from Sindhi Sweet Chandigarh sector-17 on 23 Aug 2013 and give credit card for payment 2303 amount. They swap the card and I have received the message but slip is not print from machine. So that I have not sign the slip. They told us slip is not printed and sign by you so we will not take payment from HDFC bank. Then I have pay cash for dinner and inform to HDFC Bank Credit Card customer care with same information. Customer care representative tell us please fill the dispute form and we will revert your amount in your credit card account. I have fill dispute form on 29 Aug 2013 and HDFC Bank Credit Card received on 11 Sep 2013. And I have call to HDFC Bank Credit Card customer care multiple times, they respond me your request is in-progress always. Please do need full help. Thanks & Regards Rakesh kumar

Dear manager, iam ramu goud i apply for personal loan (50, 000) in hdfc bank on[protected] and i have account in hdfc bank from past 3 years . My complete is my house verification done and mobile verification also done. my company verification is not done and till now i not received any reference number from your bank now your representative person saying that my application was rejected, Iam working in COR PONE STUFFING SOLITION and your people is saying that is BPO company but that is not BPO company. my request is please provind me extact status of my loan. my customer ID:[protected] Regards

I had already availed a Personal Loan from HDFC through bankbazaar.com one year back and I want to avail a top up loan or a seperate loan again. So I applied again through bank bazaar.com. Its related person called me and taken all the details and said he will get back to me after verifying all the details. But nobody had called me back. This has happened multiple times that I applied in the site and the concern calls me, takes the details and will say that he will call me back again. but I will not get any call back again. Please take care of such issues as I had good faith in Bankbazaar.com and even I had availed my previous loans through this site only.

PERSONAL LOAN Account No. : 17237499 NAVEEN CHAND B BANGALORE KARNATAKA-560034 Email : [protected]@rediff.com Same situation here. I mite get my warrant next week. HDFC demanded me for 30000 Rs in 7 days. With only 3 days left, I have arranged only 6000 Rs. Unemployed, Financial issues, Family issues (money) - with these reasons, I'm confused wid my decision to either go to jail or end my life forever. I got my Personal Loan from HDFC on 02/09/2010 for INR 150, 000. They credited INR 138, 000 after deducting their Due for Processing Fees From Customer, Due for Gap Interest Booking, Due for Stamp Duty Paid To Bank, Due for Transaction Fee Paid To Bank and of-course an Insurance for myself (HDFC say). The insurance says, HDFC will get the loan amount, if I die during the loan amount. They could have killed me instead. I paid 21 installments without fail out of 60. When I was unemployed (lost ma job and returned home, still jobless for 2 years), I started failing ma installments. Now HDFC have come across with some new ideas - Pay INR 90, 000 7 days or pay 100, 000 in 3 shots (30k, 30k, 40k). My father's home loan from I**I Bank are preparing for recovery on my sweet home. We are going to lose our home forever. In this situation, HDFC wants me to pay them so called settlement as mention above. The best abusive harrasment I faced with HDFC, was awesome. Till today no one has ever abused. I have recorded few sms and calls.

Sir, my name is manish kumar.i belongs to gurgoan. i am using hdfc credit card no-[protected].(manesar branch gurgoan haryana) i have already blocked my card but still i am getting bills for this card. as per instruction hdfc customer care i have submitted written letter to permanently close the credit card but nothing happened.please help me to permanently close the credit card and reimburse my all the bills that i have paid to this card without any purchase. thanks manish kumar [protected]

our hdfc edc machine is not working, it is showing error-52 all the time when we are trying to swipe credit or debit cards. As we are in the business of Restaurant line so it is very necessary to work edc machine all the time perfectly. our TID no.:[protected], we trying from last two days on 0172-[protected] this no. but no response, line is busy all the time. Kindly solve this problem ASAP. our contact no is- [protected]....

I'm composing this message under extreme duress and pressure. I have been receiving a series of calls from what claim to be HDFC bank's recovery agents/ associates. I received a call a few days ago from a number from +[protected] mentioning about a credit card debt that I owe the bank. I was taken aback unguarded; when I was told that there was a credit card debt on my name. I asked the person what the amount was and he mentioned it to be INR 363, 073. 73 approximately. I was told to settle this amount as soon as possible to avoid any legal issues as the caller (Mr. Bireshwar Parui) stressed that they have a Warrant for my arrest. Here's where it gets tricky: My extended family starts getting calls from unknown people stating that I'm a Fraudster and that they are calling to inquire on my whereabouts from Kanjurmarg Police station. The gentleman also left his mobile number with my sister for me to return his call: +[protected] stating his name as Mr. Gupta. I called Mr. Gupta's number on 15th October, 2013 to understand what was exactly going on. I wanted to clear the air and doubts. Upon addressing the *211-311 number I got shouted at, sworn at and intimidated. I asked him the for the reason his aggravation and all he said that I shouldn't be calling a police officer late in the evening. He also told that his name was Mr. Kamble and not Mr. Gupta. A few minutes later I get a missed call from another number: +[protected]. I called this number to figure out what was exactly happening. To add to my misery this new person also identified himself as Mr. Kamble and put me on hold and pretended to confer with someone my details and started swearing on my mother and my sister. I did not want to continue the conversation and simply told him to talk to me properly. He continued swearing at me and I asked him his badge & shoulder number and he simply gave me a phoney one. I was still composed and told him we could have this conversation the following morning. he hung up on me abruptly. I really felt lost and distraught but did not give up. I rang the Kanjurmarg police station the same instance to ask about the police complain and was told that there was nothing against my name held there. I came to the inference that these shady/phoney police officers are none but recovery associates on HDFC bank's payroll. The morning of 15th October, 2013 my father started receiving threatening calls at my brother's residence in Dubai- UAE swearing for my whereabouts. Considering my father's age of 73, I'm seriously worried about these threats. They have been coming from +[protected] number. I understand that the bank is looking for ways to settle these dues but it seems that these guys have abused the access of my social network and my social connections. I've clearly been in touch with the recovery people and the legal team that sent me an email attached below. Then why are these people victimizing my extended family? One of these associates also told my sister that I've been relocating my address several times and that I am a thief and a fraud. This I strongly believe is unacceptable and leads to "Defamation" of character. I have been in touch with all of the recovery agents that left numbers for me and return their calls. I had a conversation with Ravi on +[protected] number on 16th October, 2013 and he just kept pushing me to pay and demoralizing me, all I asked him was a detailed statement of the credit card. As the credit card in question had a limit of INR 96, 000. 00 and these guys were calling me to cough up INR 363, 073. 73. Instead of advising me how the debt tripled in 7-8 years he just kept getting personal and stated a few harsh personal lines. I did not want to match his profanity and told him that I had done talking to him. I called Mr. Bireshwar Parui and asked him for the same statement for the amount spike. He started telling me how he was holding the warrant for me and he was advising me to contact my Indian friends around London so that they could wire the funds locally from India from their Indian bank accounts. I told Mr. Parui that this wasn't possible as these things are extremely personal and people don't like to do these things in this part of the world. He told me that he could only hold the warrant for so long. I asked him to email me a copy of the warrant and he told me that I was changing my story and commitment to pay the debt off. As far I remember I settled my credit card bills by July-September 2006 and I've been living in England ever since. However; I haven't heard from HDFC bank for the last 7 or so years. For argument sake if I owe HDFC bank any monies I don't see the reason for them to intimidate my Family, extended family, friends and my business associates. I seriously want this to stop. I have had this conversation with Mr. Parui and Ravi but despite several requests my brother still has been receiving these calls in Dubai at his residence. This is a clear breach of RBI regulations mentioned below. I'm a legal and law abiding person. If your bank has an issue of my debt recovery it should be strictly addressed to me and me only. HDFC Bank Ltd. is a big entity and I don't think my family deserves this treatment. I understand that I have copied a lot people in power in this matter because it looks like my words fall on deaf ears. We all have the right to live in a world without the fear of intimidation, abuse and assault. Thank you, Best regards, A Dighe. United Kingdom.

i was trying to withdraw Rs 6000at non HDFC ATM with following details - bangalore and 13/10/2013 by using my HDFC debit card .unfortunately there was an error message flash on screen but an amount Rs 6000 has already been deducted from my account .please investigate for this issue and revert it back into my account.

hi

I was trying to withdraw Rs 300 at non HDFC ATM with following details NWD [protected] - IMPHAL and checque no 4576 on 12/10/2013 by using my HDFC debit card .unfortunately there was an error message flash on screen but an amount Rs 300 has already been deducted from my account .please investigate for this issue and revert it back into my account.

Regard

M shangreichui

From:
Sivakumar Padmanabhan
4/14, 25th Cross Road,
Indira Nagar, Adyar, Chennai 600 020

To:
Mr. Manoj Prem
HDFC Bank Cards Division
8, Lattice Bridge Road
Thiruvanmiyur, Chennai 600 041

Ref: Query Reference Number [protected]

Oct 11, 2013

Dear Mr. Prem,
This is a complaint regarding the fraudulent charge of Rs. 1518.15 made on 11, June 2013 on my HDFC Bank international credit card.
1. I have objected to this charge and sent dispute letter and also a progressive dispute letter within the time provided by HDFC Bank.
2. HDFC Bank made a fundamental mistake in allowing this charge. One glance at the “State” and “Pin Code” information of the shipping address and billing address provided by Paypal in the supporting documents available with you, is sufficient to confirm that it is a fraudulent transaction. Both the state ‘Karnataka” and pin code “600001” do not match with my billing address on your records. You should have stopped this transaction from happening through your validation process at the time the transaction was made. Your security system for detecting fraud is very weak and I am surprised you allowed this charge through Paypal despite an incorrect billing address provided by the fraudster.
3. You have the audaciousness to claim I have not sent the progressive dispute letter and also that you could not reach me on phone. Both statements are false. I did courier the progressive dispute letter well on time and I did speak to and inform your person when he called that I had already dispatched the progressive dispute letter – This is despite the fact that you have given a very short deadline to send it.
4. Despite all this HDFC Bank has continued to harass me by insisting I pay this fraudulent charge.
5. I am a Preferred Customer of the bank and despite this, all this harassment has happened to me. I am copying my relationship manager on this letter.
6. There is another fraudulent charge made on the same day on the same card for Rs. 14599.13 (also on Paypal) which I continue to contest and as of now you have also acknowledged my Progressive Dispute letter for that one. That charge also has wrong Pin Code, wrong State etc. This charge should have been rejected outright by your validation system. Your security system for detecting fraud is very weak as mentioned before.
7. I will be posting this letter on Consumer Complaints website.
Regards
Sivakumar Padmanabhan

i have take a two wheelor loan for centurion bank of punjab in 2005 .pls give my noc my bike nu. is MP41BB4438 NAME . PRABHAT BHALLA S/O DWARKANATH 81.STATION ROAD DEWAS DATE OF BIRTH 27/12/1961 MY MOB.NU .ARE CHANGE NEW NU. IS [protected] .I WILL TWO TIME CONTACT IN YOUR INDORE BRANCH NEAR BOMBAY HOPITAL INDORE.BUT DONT GIVE ME RESPONS FOR MY NOC .PLS GIVE ME QUICK RESPONS .

Hello Sir, My name is prashant and my complaint is related to the AMB charges deducted from my account. I have already complaint to hdfc customer care regarding this but there is no response from there now. HDFC complaint no. :DELR[protected] The brief of the complaint is: i have 3 account in HDFC bank before so it is hard to manage for me so i decided to close two account and run only one account. For this i go to noida sector -62 branch and fill the two form for close the account, when i asked for the relationship manager that is there any due remaining in the account which i want to run then she told me that there are 4100 Rs. AMB charges due on your account but these charges will not be deducted from your account if you manage the 10, 000 rs on your account. So i deposit 10, 000 in my account to maintain the balance but at the end of month on 29 Aug there are several Month AMB charges were deducted from my account. So i register a complaint to customer care but i did not get any response from there. HDFC bank relation manager assured me that no charges will be deducted from my account then why the charges deduct. My current account no. is :[protected] Please help m, e regarding this. Prashant Kumar [protected]

I am facing a serious issue from HDFC bank. I have taken a loan of 4426 EMI for 4 years. For the past 13 months I have been paying my EMI When I applied for Car loan the agent informed me " Sir you are not elidigible for car loan" I asked him why and he replied that there is a low siebel credit rating due to your EMI bouncing every month. I told him that I am paying EMI each month. He also informed that HDFC will charge you 400 rs for every EMI bounced. Here I go... Then I asked HDFC what is this all happening they told me that your EMI ECS is not working so you are paying your EMI late. I told them that their agent is visiting my place every month to collect EMI. After hearing all this I have stopped my EMI payment to HDFC bank, I think they are very clever and playing with customer's time and money. I would be taking serious action against them. This is not the way they should act with their customers, they have kept me in dark by not letting me know about the siebel credit ratings and the charges (400) that they would be charging later for EMI bouncing.

On 31-Aug I got loan disbursed from HDFC Ltd Jayanagar branch. I gave the ECS mandate form to start the EMI direct debit from my HDFC Bank savings account from Oct 5, 2013. But I found that no debit was done. When I contacted HDFC Ltd Marathali Service Center, I was told the ECS mandate was not even submitted to the bank by HDFC Ltd. So the form was lying in file for more than a month. I went to HDFC Marathali office on Oct 8 and gave them a fresh cheque of Rs 44273 as per the EMI calculated originally. But today I received a call from HDFC Ltd back office that I will be charged Rs 333/- extra for the delay. WHY? It is the fault of HDFC Ltd that EMI was not debited by them on time. I was told if HDFC office confirms that these extra interest charges can be reverted than they will do it. But how to make it happen? How to make it happen in their software application ? I was already told by HDFC Ltd Marathali that everything is ok and no extra charges. I have received no reply to my emails to HDFC customer care and [protected]@hdfc.com at Jayanagar branch. They have not even acknowledged the emails.

hi, We had applied for a new cheque book in Hdfc bank (kharkhana branch, Secunderabad)..They told us that to apply for issue of new cheque book online...then i have already submitted the details online bt still till date there is no issue of cheque book..So, I kindly request you to issue me new cheque book as soon as possible as i am facing alott of problem due to it... Thanking you, Your's Faithfully. Dhanraj Vyas.

Dear Sir, I would like to inform you that I could not make payment at a time INR 135609.36, without any information they have hold my HDFC salary a/c and by their self auto debited all the amounts. after made complaint in consumer court then they have issued to use this salary a/c. but I have no faith further using this a/c hereafter. Also, I have not used and they have temporarily blocked HDFC CC-[protected] services from June, 2013. every months they have added minimum 5000 interests in monthly billing. I have only one way to request you to solve this matter. I requesting you to kindly go through this matter and make plan for settlement without any interest from June, 2013 to yet. I hope you will definitely solve this matter immediately. Thanks & Regards, Bijaya Ku. Mohanty +91-[protected] Email-b.[protected]@hotmail.com