| Address: Dhanbad, Jharkhand |
subject: Exorbitant Interest Rates being charged, though Full Payment is made.
Respected sir,
I am Chandra bhushan Prasad, I Residence at Lower Rajbari Road jahria Dhanbad
Most humbly and respectfully I beg to say that I have a credit card with HDFC Bank wherein the Account No is [protected] and I have bought goods and services for approx Rs. 32000/( I have no any information about my bill) within one year ,and payment already made against the same on monthly basis. I owned the HDFC Credit card on 1st of May 2008. to DECEMBER 2011 As per my knowledge, payment has already been taken care of for Rs 44000.
Surprisingly, I got to know that the due is still around Rs. 26911. Later on, HDFC Bank has sanded me a notice Rs 26911, and educated me that I failed to pay credit card amount. As you know as per RBI Guidelines, any hidden charges should be in the knowledge of a Credit Cardholder. I have been cheated completely and been provided wrong information. I have been told that my bills would be sent to my residential address which actually never ever happened.
Presently I have disappoint due to collection agents rudely behavior so
Please take the required action, or else; I will have to knock the doors of Consumer Court as I have no option left.
HDFC Bank — Deducting Extra charges without informing
I have HDFC salary saving account. When i opened, they convince me to open DMAT account by saying that it is free and it is payable only when we are trading. But without using, they have deducted 500 Rs.When i called customer care(That is very worst compared to other bank..), they are given proper response. They told me to close the DMAT so that they can reverse. So i wandered and finally i have closed. But they have not return any money.
The problem is they should not give wrong statement just for money when opening the account itself. then customer care should not give a wrong statement. Because that i have wasted time and money. This is one of the worst bank. Please dont go for this bank.