| Address: Dhanbad, Jharkhand |
subject: Exorbitant Interest Rates being charged, though Full Payment is made.
Respected sir,
I am Chandra bhushan Prasad, I Residence at Lower Rajbari Road jahria Dhanbad
Most humbly and respectfully I beg to say that I have a credit card with HDFC Bank wherein the Account No is [protected] and I have bought goods and services for approx Rs. 32000/( I have no any information about my bill) within one year ,and payment already made against the same on monthly basis. I owned the HDFC Credit card on 1st of May 2008. to DECEMBER 2011 As per my knowledge, payment has already been taken care of for Rs 44000.
Surprisingly, I got to know that the due is still around Rs. 26911. Later on, HDFC Bank has sanded me a notice Rs 26911, and educated me that I failed to pay credit card amount. As you know as per RBI Guidelines, any hidden charges should be in the knowledge of a Credit Cardholder. I have been cheated completely and been provided wrong information. I have been told that my bills would be sent to my residential address which actually never ever happened.
Presently I have disappoint due to collection agents rudely behavior so
Please take the required action, or else; I will have to knock the doors of Consumer Court as I have no option left.