HDFC Bank Complaints & Reviews

Regretfully, I want to comunicate about most poor services, even for
closing the DEMAT & Trading account of HDFC Securities.
I am continuously running to their various offices in
Jaipur since almost last 6 months for closing the account (client ID
[protected], but every time the office people says that we will not close the
account, and every time provide different information & requirement for
closing the account and nobody takes responsibility to close the account.

Also one of your officer's told that, we are not paid for closing the
accounts; we are paid for opening the new accounts, and if you are
intelligent enough, then understand, why we are not closing this account.

I have visited your Tonk Road, & C Scheme offices multiple times and as I
am a house wife and not able to visit any more due to my personal
constraints, I request you to please communicate to HDFC Sec to get my account closed with immediate effect.

A pained customer from HDFC Sec,
Shahina Khan
[protected]

I was adviced for a policy as stated above. I was given a calculation that this will be better than the FD. I was not shown the calculation as the laptop went down of the consultant. I believed and asked them to go ahead if it is so. Since the consultants were known people of HDFC bank I just thought it will be so. But when I did calculation after some time I felt it was way behind the FD returns. I asked them to stop the processing. They said giving stop payment of cheque is not nice. You can withdraw after receiving the bond. I am not sure why they are not adviced to sell a product which is not good - but it is their head ache. For me I lost the interest until I get the value back in my account which takes typically 20 plus days. Will get back to this complaint if this is not cancelled after 20 days. Meanwhile it is for HDFC bank to advice their relatonship managers to explain everything.

To
The Manager
HDFC BANK Credit Card Department

Dear Manager,

I am Dipak singh. I was using credit card since last 2 year. But I never forget to pay your bill. But last 9 month I am get very torch ring form hdfc bank credit card department. I have not bought no single rupees without pay to you (HDFC BANK). But HDFC BANk Guy Everyday call me and they give me mentally harassment. Plz help me that……

Regard
Dipak singh
[protected]

Respected Sir,
i had joined as coex in Tanda Branch(branch code 1432) as on 8th. August 2008 and resigned from the post on 18th.June 2009. My emp.code was 67504. I am still unable to get full and final settlement.i have mailed so many time to HDFC HR dept. but all goes in vain .sir , kindly do the nddeful.
Yours faithfully
Dewakar Sharma
emp.code67504
([protected])

Hi i m rakhi kashyap having my salary account in hdfc bank(noida).My account no. is [protected].My issue is that my 500 rs. was deducted on 9/08/11 as NWD and rs.110.30 was deducted on 10/08/11 as IBT without any confirmation.My contact details [protected]//[protected].I need details on that and my money back in my account asap.

Thanks
Rakhi kashyap

Dear Sir,

I have taken above mention policy in 2006 and every year I am paying premium of Rs. 30,000. 00 per annum.
This year my premium was due on 23/6/2011 and I have paid through cheque no. 49953 of Citi bank dated 20/6/2011. I have been told at HDFC Bhandup branch to drop the cheque at drop box which I did on 20/6/11.
I was surprise to get message about nonpayment of premium. When I enquired about this at Vikhroli branch, they have told that you have not paid the premium and asked me about proof of payment.
On 5/7 2011 I have complained in writing along with my bank statement issued by Citi bank which shows that amount is debited from my account on 24/6/2011.
On 15/7/11 I have received a mail from Mr.manoj raman to arrange a certificate from Citi bank regarding this.
I have requested Citibank for the certificate which they have issued on 22/7/11. I have submitted the certificate of citi bank at Vikhroli branch on 23/7/2011 and mail to mr.Manoj raman as well.
I suffering since 24/6/11 due to mistake from HDFC SLIC and not getting co operation from them.

Please take necessary action to resolve the problem.

Regards

Sunil H.Deshmukh

mobile no. [protected]

I made a purchase on Ebay by using a Virtual Credit card(from my debit card) of Rs. 18,000.00 through HDFC's Netsafe option. Payment was made by Paypal Guest account. Initially payment was success but after 2 days seller claims to have refunded my money. There is no way of confirming refunds on Netsafe's Transaction details.
HDFC's Customer care says I'll have to wait for 3 months and whatever money there is will be added to my account.

Dear Sir/Madam,
I have received HDFC Credit Card in the month of July'2011. I have not yet used my credit card for any transactions eventhough in my credit card A/c debited 219.50 for MEMBERSHIP FEE INCL ST AND CESS on 28th July 2011. I have not understand what is this membership fee?. Would you please explain to me ?

Requesting you to explain what would have caused this charge on my Credit Card Account.
Thanks and Regards

Eranna K
CC : [protected]

This was my letter to THE BRANCH MANAGER.

Dated. August 04, 2011

To
THE BRANCH MANAGER,
HDFC LIMITED,
100 Feet Road,
Pondicherry.

Subject: Request for refund of Home Loan processing fee.

Sir,

In reference to HDFC MORTGAGE LOAN APPROVAL - Proposal No: 80,204,739.00 dated 11 July 2011, this is to inform you that Im really disappointed with the service you offer the customer who comes for loan. I don't feel like having any relationship with HDFC from now on. I have applied for loan aproximately on 26th of June 2011 along with my reason for the loan. I spent almost 35 days for getting all those documents requested from the bank. Finally after the loan has been sanctioned, it has been blocked by the Credit Department due to following reason of “Induce is not good”. This is really not a good service. If the loan can't be sanctioned even after i have given every single document you requested in the period of time and also i gone through all verifications needed even property evaluation was done by HDFC.

Now there was a call from HDFC BANK and says your loan induce is not good to convince the credit person so we can't give the loan. My question is why can't you can say at the time of applying itself ie, before getting the process fee of Rs.5,515.00 from the customer. It makes make feel that its just an eyewash to make the customer apply for loan and after getting a process fee you can just say credit person has hold the loan amount. I met you (THE BRANCH MANAGER, 100 Feet Road, Pondicherry) at 7pm on 03rd Aug 2011 but your reply was not satisfactory for me. You have told that Sales & Credit department are different we can't recommend you in this as a BRANCH MANAGER but as a customer we came to HDFC BANK and we don't have to think about Sales & Credit department. So i kindly request you to give me the reason for not giving the loan in a written format.

I have received only the information regarding loan sanction from the loan agent and so far no sanction letter has been issued by the bank and no disbursement has been done. Therefore, If the loan amount of Rs.6,50,000 can't be sanctioned, I would like to request you to refund the amount of Rs. 5,515.00 that was paid by me through cheque to HDFC as processing fee.

The cheque details are as follows:

CITIBANK Cheque No. 806716
Paid to: HDFC BANK LTD
Dated: July 02, 2011
Amount: Rs. 5,515.00

Waiting for a satisfactory reply from you.

Regards,


Balaji.K

A request to every one. please dont buy hdfc ergo insurance. They are total fraud. I have requested them not to renew my policy after its expiry, but still they have renewed my policy and charged my credit card without my consent. i gave my credit card number via phone at the time of my first policy booking. They are using those details and charging my credit car without my permission. my humble request to all, plz dont buy and suffer like me.....

I, Shweta Dubey, holding one Saving Account with HDFC Bank [protected] DLF Phase 1, Gurgaon Location, Without any Information and any permission Bank Executives deducted Amount of Rs. 17306/- from my Saving Account, When I called to Customer Care after 6 – 7 Executive they told me simply that amount is deducted by Loan Department and I have to connect with them.

This is not acceptable if any of your customer holding account with you and trust that their money is safe with you (HDFC Bank) and Bank Person without any information and permission and any message communication they deducted the amount.

This Transaction will treat as a fraud and cheat, when Bank will treat both of the department (Bank and Loan) separately in this case before any transaction loan department has to inform customer and do some paper work. Because regarding my Education Loan I already handed over my PDC (Post Dated Check of SBI Bank to the Bank Executive).

I already informed to the bank Executives and Recovery Agency to provide me a Scan Copy of cheque and drop me a mail and let me know the bank where I can drop cheque amount locally, I recently relocated from Gurgaon Location to Banglore Location.

Loan department is not authorized to deduct the amount from any bank if loan amount is unpaid and if they already have PDC check,

If you check my loan history than you will come to know, earlier also I paid PDC check from CITI Bank, when that account closed I informed to the bank and hand over them my SBI Bank Cheque Leaves accordingly, after so much follow up with some Gaurav and Neha they got succeed to get the back the cheques leaves from Neha as per another executive Jyothi conveyed from Delhi, till that time I am used to get calls for cheque bounced from New- New Exectives, If you see u will come to know many time they drop check to closed bank and later they rectify their mistake

Please check the matter in detail and do respond and revert the money within EOD.

Regards,
Shweta Dubey
[protected]

Fraud by Bank Employe

Dear Sir,

I am Vinod kapoor. I have taken a used car loan from the HDFC Bank. Every month a agent come from bank and take the EMI amount of rs 5239/- . I got a call from bank on 29/11/2010 that agent is coming to your home to collect the EMI. I said ok send him my wife will give the money after few hours one person went to my home and said I m agent from HDFC bank and come here to collect the EMI of rs 5239/ and he told my wife the same Loan A/C number which I have. He took the emi amount and gave the receipt. After 10 mins one more guy came and said I m agent from hdfc bank and come here for EMI amount then my wife said to him one of your collogue taken the emi then he said can you show me the receipt, when he saw that he said he was fraud, you get cheated.

After that I called up the HDFC bank that how can my personal information leak out to any person that anyone come and take the money. And when I said them please look to this matter they are saying we can do anything you need to pay again rs 5239/ for the month of November 2010.

But why should I pay extra as its fault from bank. Please help me in this matter as I cant handle this more.

Pls take action against Bank. Otherwise i will load complaint against bank in "RBI Complaint Forum"
And I have major financial problem, I can't make payment. My family is in problem.

Thanking you.

Vinod kapoor

Email ID : ssaket.[protected]@gmail.com

I lost my netbanking for my account number [protected] and i tried for 5 times and it got disabled. I tried to access it through my telephionic PIN(TIN) but i could not make it enable. Can you please help to enable and send the password to my email address.

Thanks
Nija

Hi,

I have been getting obscene calls from the people at HDFC bank regarding my loan amount which is due for quite sometime. I dont have the money to pay off this loan and they are forcing me to pay the full amount.

I have been getting calls from Mohit[protected] and he is also harassing employees at my office.

I would request you to take immediate action.

Thanks
Aman

Today(06/08/2011) at 04:19 PM, i got SMS on my mobile as mentioned below:
Thank you for using your HDFC Credit card ending 6744 for Rs.1.00 in Bangalore at Dummy mer Retail on[protected]:16:19:15.

But I have not used my card today for any type of transactions.
How it is possible that my card is used by other people, and what's about Security System of HDFC.
Please take Appropriate action against HDFC Bank for this issue.

Dear,

I had work with hdfc from sep'2008 till sep'2010(Noida), my employee id is 40935, my no is [protected](shekhar dhall), i had applied for pf withdrawal in dec- 2010, but till now i did not recieve the same, i asked several times to my mumbai hr mr. abhay but they people are answerless, so kindly help me to get the same.

Thanx

Shekhar Dhall

Hi,

I have applied for a home loan with HDFC Bank as a NRI. I had told the processing time will be 15-20 days. I am facing the following problems

1. The sales guys are not responsive, not accountable for what promises they make.
2. The HDFC person when interacts via email does mention any contact number. I don't know how to contact them.
3. The information is given in piecemeal basis, this has caused delay in loan processing by more than 1 month.
4. The attitude of the sales guys is very bad. As a customer I have to call them and sometimes they just cut the phone because they don't know the exact details of the loan processing.

At the end I am being humiliated by the HDFC sales guy.

Regards
Ameya

I got an sms from hdfc bank that my credit card has been used at Dummy Mer Retail in bangalore for Re.1. I have made no such transactions. I checked up with HDFC Credit Card helpline to which they said someone had done a transaction. Here I fail to understand the possibility of such transaction when I am based in Mumbai andhave the card safely in my pocket. I also rule out any possibility of online transaction I havent shared my password with anyone. So it has to be a physical transaction which cannot take place without the magnetic strip of the card. ITS Cheating from the side of HDFC Bank.

I want this sorted out as tomorrow I may receive a message with a transaction of higher amount. Look into the same.

Hi,
My name is Mayuresh Sant and i have an HDFC Credit Card actually i called the customer as i paid late payment 2 to 3 times although i made the whole payment each time just the thing that it was lagging a few times. I then applied for Loan in other Bank before that i called the customer to confirm if it would be problem but she said that i won't be problem and you can ahead with the proceedings this is the actual problem came when i processed my loan but it got rejected because of the Defaulters list i confirmed it twice for that lady about the Defaulters she said it won't be a problem why they misguided me this one complaint second thing if i was making a payment but it was partial i also paid their each and every charges every time and i called the customer care promptly about it and told as well about the financing problem but i made full payments afterwards then also why my name is on the defaulters list this is second thing third thing if you are charging for Late Fee why do you put me on the Defaulters list in this case its totally their mistake i want the total reimbursement of my Late Fee and whatever charges they applied to if not i will surrender my card and will never use HDFC Bank Services again in my Life this is the how you treat a customer ha at least you should inform the terms and condition and not mislead the customer with false information this is simply ridiculous i did not expected this from HDFC i want a solution on this...I have been using bank services since Two and a Half Year this quite embarrassing that they had put me into..I will register a complain on each and every site till the time my complaint is not solved...

SIR, I HAVE USED HDFC ATM ON 02/08/11, BUT WITHOUT DELIVERING MONEY IT HAS DEDUCTED RS. 2500/- FROM MY ACCOUNT OF SBI. THE ATM HAS SHOWN "UNABLE TO DELIVER" HOWEVER THE AMOUNT WAS DEDUCTED. PLEASE DO THE NEEDFUL TO RETRIEVE MY MONEY BACK.YOURS FAITHFULLY---MANOJ KUMAR SINGH.MY A/C NO. [protected]