HDFC Bank Complaints & Reviews

I am Jagan Nath Bhandari.. My concern is that i was worked in HDFC Bank and i have resigned there in last year month August 2010. but after long time i got my FNF on date 13/05/2011. they took so much time for Clearance my FNF and without my FNF clearance i can not get my PF amount… So now when my FNF has been cleared they continuing delaying in my PF transfer and also not Replying my mails..i Ma gonna very frustrated to them …

I am giving my Details

Name Jagan Nath Bhandari

Employee ID CJ-21443

Bank Address SCO 850, NAC, Mani Majra, Chandigarh.

sir i am regularly going to making mails regarding this but they are not giving me any response from that side. please send me any no: that concern department..

really sad to know the response of hdfc. are they telling you in writing that the transaction was successfull?

I am facing the same issue and my money isn't been refunded for over month now. Have you been able to get your money back, if yes then in how many days?

Friends if you have details on this pls write to me in saranya.[protected]@gmail.com

HDFC Credit Card — UN AUTHORISED TRANSACTION

I RECEIVED AN SMS O[censored]SING HDFC CREDIT CARD FOR RS.750/ AT DELHI INDIGO AT 10.17AM. I BLOCKED MY CARD IMMEDIATELY AT 10.45AM ON 28.03.2012.AS I AM AT SHILLONGAND CARD IS WITH ME AND I HAVE NOT DONE ANY ONLINE TRANSACTION SINCE ONE WEEK , IT IS HIGHLY SURPRISING HOW AN UN AUTHORISED TRANS ACTION TOOK PLACE WITH OUT CARD .

RAMABHADRAIAH.

Dear Customer,

We will look into this from our end and check for the transaction on your card. Please write to [protected]@hdfcbank.com with your card and contact details, details of the transaction in the message you received and the reference number TTU[protected]. We'll check and respond to you soon.

Regards, Customer Assistance, HDFC Bank

Am not satisfied with the complaint Status because on 21/08/2011 at the time transaction was happened i was in Deep sleep in my house and no one is their to misuse my Card then how this Transaction will happen @11:59 Am and 12:00 P.M.Need CC camera recording to clarify the things...

MOBILE NO :[protected]

AGENCY LICENCE CANCLE
SUBJECT: RESIGNATION IN HDFC STANDARD LIFE INSURANCE COMPANY LIMITED

RESPECTED MR.MANAGER,

I RIZWANAHMED MALEK WANT TO RESIGNATION IN HDFC STANDARD LIFE INSURANCE COMPAN.MY AGENCY CODE NO IS 00207145.AND MY LICENCE NUMBER IS 4083006.THAT IS EXPIRED ON 04/03/2011.I REQUEST YOU TO ECCEPT MY RESIGNATION MAIL.
MOBILE NO:[protected]

THANKS

AGENCY LICENCE CANCLE
SUBJECT:CANCELLATION AGENCY LICENCE IN HDFC STANDARD LIFE INSURANCE COMPANY LIMITED

SIR
I ASHWANI TEJA MY HDFC STANDARD LIFE INSURANCE COMPANY LICENCE NUMBER IS 3594283. THAT IS EXPIRED ON DATED 20/09/2010.BUT MY URN CODE HDFI[protected] IS NOT DELETE IN HDFC POTRAL, SO I REQUSTED YOU PLEASE DELETE THE URN CODE. AS SOON AS POSIBLE AND INFORM ME.
THANKING YOU,
ASHWANI TEJA
E MAIL ID- ashwani.[protected]@yahoo.com

AGENCY LICENCE CANCLE
SUBJECT:CANCELLATION AGENCY LICENCE IN HDFC STANDARD LIFE INSURANCE COMPANY LIMITED

SIR
I ASHWANI TEJA MY HDFC STANDARD LIFE INSURANCE COMPANY LICENCE NUMBER IS 3594283. THAT IS EXPIRED ON DATED 20/09/2010.BUT MY URN CODE HDFI[protected] IS NOT DELETE IN HDFC POTRAL, SO I REQUSTED YOU PLEASE DELETE THE URN CODE. AS SOON AS POSIBLE AND INFORM ME.
THANKING YOU,
ASHWANI TEJA
E MAIL ID- ashwani.[protected]@yahoo.com

Dear HDFC Bank,

Please specify which detail you require. And for your information I have given almost all details to you. I always receive same kind of comments from your side. I wrote to you a number of times on your customer care (subject RE:'HBL=[protected]' Complaint Form loan support- Mr. Susant, Mob. No. [protected]) and I always received the same reply - “We will come back to you”. However, you never did. But from your side I received the call as a threat. Due to these kinds of calls I have suffered a lot in my personal & professional life.
From your side I never got support even when The ECS was not working for three months. You always called me, not for the solution but only to say “The server is not working properly so you need to pay Rs2020/- in cash”
For that also I went to your Loan support branch “DearPark Safdarganj New Delhi Branch”. Again, I completed the New ECS from myself then it started well.
If you want to solve this problem, please look into this matter ASAP.
My HDFC loan A/C No. is[protected]

Thanks & Regards
Himanshu Goswami
+91 [protected]

To,
the General manager,
Blue Dart
Kolkata

Dear Sir,
Your courrier boy had come to my house to deliver my HDFC bank credit card. Since I was having a bath I had asked my maid to ask him to wait for 2 mins.He refused to do the same and said he would come back. Not only did he not come back, he has sent the same back to the bank causing me grave inconvenince, kindly train your staff to provide better service.
Regds
papia das

Sir,
I applied for a duplicate credit card from HDFC bank. In that context I sent a hard copy of application to their chennai credit card center. I sent that application through HDFC Patia Branch, Bhubaneswar. According to the branch manager the hard copy mail was delivered to Chennai Office on 3rd June. The mail was sent by by Cosmic Courier (AWB: 109657 dated 30.5.13). On 7th June I Made a call to Calcutta Credit Card help center but to my surprise I got this information from them that till 7th June 2013, the system is not updated with the receipt of my application in hard copy. That means their is a total miss-management in the system. In that context I also wrote a mail to Mr Aditya Puri, MD of HDFC bank on last week, but till now nobody from HDFC bank has even felt urgency to call me back in that regard. My net banking is showing that duplicate credit card has been generated against my account. But simply it is kept undelivered till date. Is it at all world class service from HDFC bank. I am also thinking of writing this story to social blogs and network. The mail I wrote to Mr Aditya Puri is as follows:


To
Mr Aditya Puri (aditya.[protected]@hdfcbank.com)
MD, HDFC Bank
Cc: animesh.[protected]@hdfcbank.com,
 Grievance Redressal <Grievance.[protected]@hdfcbank.com>,
 grievance.[protected]@hdfcbank.com

Dear Sir,
Its a very bad feeling for me that at last I am writing this mail to the highest authority of HDFC bank. I know it is not possible for him to pay attention to very small issues  occurring  everyday and every moment. 

I am a credit card holder of HDFC. Due to some disputed transaction the card was blocked. The card no is [protected]. The case id was HBL=[protected]. Later on I also appealed for the issue of a duplicate credit card. The hard copy I sent through HDFC Branch: Patia, Bhubaneswar. When I went to that branch some staff member asked me not to drop that mail in the drop box when I asked him where to drop that one. received that mail (hard copy in a sealed envelop) from my hand by himself. Last day I rang Kolkata helpdesk of credit card center. There Ms. Bidhrohini attained my call and she explained the reason why the duplicate card has not been dispatched to me. The reason she expressed before me is like this.."As you did not give the written application for issuing a duplicate card, so it has not been done". I was surprised and told her that I by myself handed over the hard mail copy to the  concerned branch at Patia, Bhubaneswar. But she told that she is helpless since the system is showing like that only. Then I contacted the Patia Branch Manager Mr Manoj Parida and narrated the whole thing. He told that he needed 4 hrs (that time was 1:52 PM) since he has to contact Chennai office. I waited upto 6PM in the evening. I also gave him a mail intimating the same. At 6 o clock again I rang him and he informed me that the mail was sent from the branch by Cosmic Courier (AWB: 109657 dated 30.5.13) and the mail was delivered on 3rd June, 2013. I asked him to send the scanned document of that acknowledgement slip duly signed on that date. He told that last day evening it was not possible since that courier office is closed, next day morning (that means today)he will definitely send it. Today in the morning again I rang him and asked him when he will send it. I felt that he is a kind o[censored]nhappy with my question and gave the answer "it is not possible for me to give the answer, when it will come I will give it send it to you by mail only". His approach was like that as if I have done something wrong by making a call to him. That means he is not at all customer friendly. At around 1:10 PM today only another person from that Patia office(whose name is probably Debashish) called me from his no [protected] informing me that I can talk with that courier company delivering the mail to Chennai office for confirmation. I asked Mr Debashish why I will call that courier company? I also asked him why you are not sending the scanned copy of that acknowledgement slip? What is the problem? He could not give me any satisfactory answer. I also asked him "Tell Mr Parida, your branch manager to call me". But till now he did not show this minimum  courtesy to call me back. Another thing I have noted that whenever I gave any mail to him he has not shown any minimum courtesy to acknowledge that also. His way of talking is also a kind of rude because I can convey his statements to you but I cannot convey his attitude at that moment. All these things indicate that intentionally he likes to harass the customers. If he cannot serve the purpose he could directly tell me that it is beyond his capability, but he has no authority to make harassed simply by keeping me waited for more than 17-18 hrs. I thinks he is a intelligent lier. The staff member (Mr Debashis) wanted to to know that from where I have got this news "you have not given any hard copy of application for the issue of a duplicate credit card"? As if I have given them the wrong information yesterday. I asked him "ok now I have to inform this thing, the total miscommunication to MD of HDFC bank". 

Yes I know that your contribution to the Indian banking system is beyond any comparison since now HDFC means a word of faith and dependency. You have come to this position by sacrificing so many things, but are your staff members are aware of that? I think they are only happy with their handsome salary packet at the end of month. I think they have forgotten this simple philosophy that if customers are not there they are also value less and yes the satisfaction of each and every customer is the prime concern. Since the satisfaction of one customer can help bringing another ten customers, the simple logic of business world. 

I will go abroad very soon. So I do not know how I will accept the new credit card if it does not reach me before Saturday!! I think I should not use the HDFC credit card anymore because in the market there are thousand and one good banks who also offer this credit card facility.

Another thing I also want to mention out that a couple of days back I also sent a mail to bank card email id requesting the delivery of the duplicate card. But they also did give no reply till date which is surprising to me.

If you want I can put forward all the previous mails sent to different email ids related to HDFC for you kind verification.

Still now I keep 100% faith on the highest authority of HDFC bank since I believe that the name "Aditya Puri" is enough in India. I know this name is the other name of faith and clarity among the Indian bank customers. I hope the solution will come out.

With Best Regards                 
[protected]
Indrajit Chakraborty; Ph.D
M: [protected]

Most Poor Service from Credit Card Center of HDFC Bank. ...

Dear client,

Your Credit Information Bureau (Cibil) credit information report(CIR), other than your income, is the single most important tool used by a lender to evaluate your application for any loan or credit card application. Naturally, it's important that you understand yourCibil CIR and what it takes to maintain a credit history, so that it is viewed favourably by lenders.

We providing assistance on behalf of the client to get CIBIL report.

Please not we neither working on behalf of CIBIL nor any other government department.
We are Independent financial advisors.

Our serivices includes
1. Assisting for applying CIBIL reports
2. Helping for CIBIL report correctoion
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4. Representing CIBIL issues and other matters to client's bank
5. Fighting for getting NOC or NO DUE CERTIFICATE from banks on behalf of client after settling account
6. Liasioning between Bank and Cleint to sort out the matter of credit cards or loans
or more information please visit at https://www.cibil.com

NOTE: CIBIL REPORT IS STRICTLY PRIVATE AND CONFIDENTIAL DOCUMENT NEVER DISCLOSE TO ANY ONE

We are not providing any free services but advising professionally and result oriented.

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