HDFC Bank Complaints & Reviews

Sir, i had opened accounts (Alongwith demat account) of my family member in hdfc bank at anand vihar branch east delhi and became classic customer.The bank is charging very high brokerage i.E,minimum rs25/-excluding stt and other charges. This inflamable brokerage is very high in compare to other banks like icici,kotak etc.I had spoken to staff concern of hdfc but could not get satisfactry reply.



The agent of bank had not described the correct brokerage plan at the time of opening a/c. Howevever,this is mistake on my part as i have not studied the rule and regulation and believed on agent.Due to which i have been trapped in hdfc bank. Icici bank is charging minimum rs.17/-. Is hdfc bank a special bank charging rs25/-as a minimum brokerage ? I am totally disappointed to discuss on the matter with hdfc staff member. No positive
Action could be taken. There is no such broking house charging high minimum brokerage like hdfcsec. It is clear that hdfc sec. Is looting demat account holders. The minimum brokerage is rs.25/- without tax is not understood
Is it a special bank charging such amount ? The plus point of bank is that the website of hdfcsec is appriciable as it opens in a just click and format/design of trading is also good.Looking these auspects, i had started trading through hdfc.But disappointed with the high brokerage being charged.

In this connection, i have been trapped to open the account with such hopless bank.
I did a blunder mistake to discontinue the icici demat where i was trading earlier. However, icici bank may be better than in concern to minimum brokerage.
I will not recommend any one to deal with hdfc bank looking to high brokerage amount. Once again i will request hdfc sec. To consider the minimum brokerage and fix at par with icici bank or other broking houses.

A.K.Khanna

hdfc bank ltd
Location: gURGAON, Gurgaon, Haryana, India
G on Jan 15, 2011

REGARDING PERSONAL LOAN
I BORROWED A PERSONAL LOAN FROM HDFC BANK IN 2007 FOR RS.75000.00. BANK DEDUCT FILE CHARGES ETC & GIVE ME CHEQUES FOR RS. 73510. BANK GIVE ME CHEQUE ON 25.12.07 & START 1ST EMI FROM 07.01.2008. WHICH WAS COMMITTED AFTER 10TH OF EVERY MONTH.
NOW BANK IS NOT ISSUEING ME CLEARANCE CERTIFICATE & SAYING GO TO OUR BRANCH & PAID THE BALANCE AMT. AROUND RS. 2300/- WHICH IS CLEARELY UNFAIR. NOW PLS SUGGEST WHAT I SHOULD DO. MY EMAIL ID IS [protected]@gmail.com & mobile no. is[protected]

Executive name - Shalini is an stupid girl , I dont know for what reason she has been given the job , she calls the people and blackmail emotinally to them for making credit cards just for completing her target . she called me up 10 times in day for makiing one and i was not intrsted at all, then she emotionally blackmail me to make it. i said yes , but once i have given the documents she is never bothered to pick up my call. and giving her cell to relatives that she is not available. Worst customer service which i have gone through.

I had invested Rs 25,000 as a single premium growth fund for five years. I was told that I will have an appreciation of 15 % annually and after five years I should be getting about double the money. Now after completion of 5 years on 29 October 2010, the company says that I have to buy one of their annuity plans
which are absolutely bogus and irrelevant for me because I am already 60 years old. I have talked to them several time and have been writing to them for the last three months. I am getting only vague replies.

You will be doing a great service to thousands of middle class persons if you spread this message.

HDFC Standard life agents speak something, their documents give something else and the company
implements some thing totally unpredictable. I think this company is top to bottom filled with cheats,
and fraudulent people and should closed immediately.

Dear Team,
Pls Try help me 1st thing bank give me eligibility to apply personal loan after applied this he get rejected my application to put wrong information in my account…

________________________________________
From: UPENDRA KUMAR (DEL) [mailto:[protected]@gmail.com]
Sent:[protected]:05 PM
To: customreservices.[protected]@hdfcbank.com; HDFC Bank Support; [protected]@hdfcbank.com; [protected]@hdfcbank.com
Cc: [protected]@live.com; upendra kumar; UPENDRA KUMAR
Subject: Re: Complaint against HDFC Loan department Reference no for Loan:[protected]

Hello All,

This is being information to all of you I m upendra kumar one of the HDFC bank account holder since last 3 to
4 year, according to my account history or my transaction history HDFC Bank is approved 1.64 lac Personal Loan in my account, after that I make a call on customer care to get more information about this after that some one jitin who called up me and provide me information about loan product, after that I was applied for 1 lac Personal loan and provide my all document salary slip(10. 6 K) , PAN Card , latest mobile phone bill ,after submitted the all document he confirm me there is no any issue to approved you P.L , after his confirmation my verification done positively in 5 to 4 days , but after the last verification call 25th April my loan was rejected with the remark of (Credit due to credit cards bad match not payment up to the mark call you with in 30 mints ) I don’t understand why the loan department was reject my application where as I was shared all information positively to jitin (Sales person) , I have a HDFC platinum credit and I was take a cash on call loan against them then at that time he confirm me there is no any issue bcoz we did not match any cases against credit card , but at the time of rejection my approval was rejected to put my bad credit card history ….


I want to highlight my points…

1. At the time of providing complete information why agent not give me complete information
2. I have submitted my salary slip of 10.6k but in bank history it was shown 10k.
3. if I m not qualify for the loan then why bank give me offer ..
4. Why bad credit card history was put in my account where as credit card department said you have the good credit card history.
5. Pls do confirm my loan will be approved or no…??

Information: ---

HDFC Account no:[protected]
HDFC credit card no: - [protected]
Reference no for Loan:[protected]
Sales R.M :- Amit Prashar


Thanx & Regards
Upendra Kumar
Mobile :-+91-[protected]
:-+91-[protected]
E - Mail : [protected]@gmail.com
The Great Alexander said:’’’I never take right Decision’’’’
‘’’’ I take the Decision and make it Right.’’’’
That is called Attitude
"
On Mon, Apr 25, 2011 at 6:09 PM, UPENDRA KUMAR (DEL) <[protected]@gmail.com> wrote:
FYI
[protected] Forwarded message[protected]
From: UPENDRA KUMAR (DEL) <[protected]@gmail.com>
Date: Mon, Apr 25, 2011 at 5:04 PM
Subject: Re: Credit card No:-[protected] Upendra kumar
To: amit.[protected]@hdfcbank.com, i.[protected]@gmai.com
Cc: [protected]@live.com, UPENDRA KUMAR <upendra.[protected]@bsa.co.in>

Also Pls Refer the credit card statment.....

Thanx & Regards
Upendra Kumar
Mobile :-+91-[protected]
:-+91-[protected]
E - Mail : [protected]@gmail.com
The Great Alexander said:’’’I never take right Decision’’’’
‘’’’ I take the Decision and make it Right.’’’’
That is called Attitude
"


On Mon, Apr 25, 2011 at 4:46 PM, UPENDRA KUMAR (DEL) <[protected]@gmail.com> wrote:
Hi Jitin,

As Discussed over the phone Pls find My Creadit card No :-[protected] , and confirm ....

--



Thanx & Regards
Upendra Kumar
Mobile :-+91-[protected]
:-+91-[protected]
E - Mail : [protected]@gmail.com
The Great Alexander said:’’’I never take right Decision’’’’
‘’’’ I take the Decision and make it Right.’’’’
That is called Attitude
"





--

It has been almost a couple of months since I have lost my Debit Card ATM PIN. When I asked for a Duplicate PIN in the HDFC Bank International Tech Park Bangalore Branch, they asked me for an address change since the new PIN will otherwise be sent to the Guwahati Assam Branch itself where I hold my savings account. I listened to this and my present address got changed after a month! I had to go to same HDFC branch again to enquire about the address change since I had not at all been informed about the address change. I have been treated badly over there. The lady receptionist over there said, "Bank is not responsible to convey the customer the information about the address change. She/he has to be up and doing for the same." Anyways, the address got changed and I have been asked to apply for a Duplicate PIN. I did the same on 6.4.2011 and have been assured that the Duplicate PIN will be sent to the present address within 7 days. This is the 20th Day. No information from the Bank side. I need the new PIN urgently and I know that I will be charged an amount as well for the issuance of the new PIN. The only concern is: Is losing/forgetting ATM PIN as bad as committing an offence?

Name: Punyabrata Dhar

HDFC Savings Account Number: [protected]

I WAS USING HDFC CREDIT CARD. MY LAST PURCHASE ENDED IN 2009. AFTER THAT NO PURCHASES ON THE CARD. CHARGES WERE ACCUMULATED TO THE CARD ACCOUNT SINCE I WAS MAKING MINIMUM PAYMENT. I DID NOT STOP MAKING THE PAYMENT. MONTHLY I AM STILL PAYING THE MINIMUM AMOUNT. MR ANAND FROM HDFD CREDIT CARD DEPARTMENT KEEP ON CALLING ME FOR PAYMENT I CLEARLY EXPLAINED HIM MY SALARY DATE IS 28TH OF EVERY MONTH BUT HE DOES NOT LISTEN TO THAT AND KEEPS ON DISTURBING BE ON MY OFFICE LINE. WORST SERIVCE MY HDFC I AM ASKING THEM TO CHANGE MY PAYMENT DUE DATE TO 28 THEY DO NOT DO THAT INSTEAD THEY KEEP ON ADDING CHARGES JUST TO EARN INTEREST THEY DO NOT CHNAGE THE DATE FROM 22 TO 28..............VERY WORST CUSTOMER SERVICE.....

I was having a credit card from HDFC bank. Due to lost I asked for replacement and they produce a duplicate card. Where my old lost card is used and they charge into my account. They have deducted many amount from my bank account and also I have paid a lot. Still they are incresing the amount and always calling me.

Now they have come to my residence and toubling/thretening me, my friends.

HDFC bank collection team uses abusive language and giving threats on over tghe phone for credit card payment.

Kindly look int the matter seruiosly as it is too much of mental and social harrasment and if any thing happens to me oy my family then HDFc would be responsible for that.

I'm an esteemed customer of HDFC Bank. I've got 3 Savings Account with you and Car Insurance from HDFC Agro Ltd.
Since I'm being continuously harassed by the Surveyor I took this pain to write it to you.

At first Cashless Claim was approved before the Car repair but after the same has been done now the surveyor is creating issues unnecessarily.
All the required documents as per norms have already been provided as and when required.

Since I'm working with Airtel and posted in Gujarat , my father is only the person who is available at Ludhiana , Punjab.
The old gentleman who is not keeping well is paying frequent visits to Honda as well as Surveyor Office for claim.

We are customers to HDFC and I don't understand why surveyor is creating such a nuisance.

I have trust and utmost faith that this issue of mine shall be resolved by HDFC at the earliest as always.

Being a Corporate customer I take it as last resort before going to any other channels.

Looking ahead to an early response from your side.

Details :

Policy Holder Name : Jagatjit Singh
Policy :[protected]
Cover Note No. [protected]
Car No. : PB 10 BP 8255

Surveyor Name : G S Sohal
Surverior Number : [protected]

Hallo sir/mam

I am sovendra kumar, was a cse in HDFC Bank Charkop, kandivali w mumbai, i was given the proper resignation to Sales manager Mr. Ramesh Pandey at 28/07/2010 and have a xerox copy of resignation but now my salary a/c ([protected]) was blocked from august 2010. i asked to many time PBA Mrs. Samika Lard about my a/c information but i didn't get any response and ask HR Manger Mrs aswani she told me contact at home branch, now i want closed my a/c because i left my so give me a specific solution
Otherwise I will go to court with support of police and tell me where you use my money for your personal use or charity this is the second time for complain but I did not get any reply

i had taken personal loan in 2007 & pre-closed in oct' 2008. i have the receipt of cash payments & bank closed status summary report. but till today i get a call from bank that my ac is still active. i dont know what to do now.
PLS HELP ME IF ANYONE CAN.

[protected]

Hi

I wanted to complain about the harrassment caused by HDFC bank Bommanhalli branch. I have seen this tendency from this bank that they dont take documents which you are carrying with you but intsead they require something which you dont have. I wanted to do a change of address on my Salary account which was more than a month old. I carrried a attested letter from Wipro (My employer) mentioning my new address, my PAN CARD,my Driving License ID card and also my house rental agreement copy. Now when I requested them to make the change the Branch Manager told me that I need to bring a letter from HR specificaally requesting HDFC Bank to change My address - I told them I had an original petter but they said that it says" To whomsoever it may concern". This is really not accepatbale as most these companies dont offer employees such personalized servcies. Then manager told me I can also have a Original House rental agreement with Original Electircity Bill and My house owner physically coming to bank and signing on these documents. This means that my House owner is obligated to me. I really dont understand why for opening accounts they take photocopies but for doing any transactions later they need orginals. I am really frustrated with their service and behaviour.

HI SIR,
I HAVE TAKEN HDFC ERGOHEALTH POLICY, AND AS PER BANK EMPLOYEE STATMENT, THEY TOLD ME THAT I MAY GET RS 1500/- HEALTH COUPON AND 100 REWARD POINT ON MY CREDIT CARD IF I TAKE POLICY. I TOOK THAT POLICY BUT AT LAST HE DENIED TO GIVE ME ANYTHING BUT POLICY. I COMPLAINED IN THEIR CUSTOMER CARE AND SENT MAIL; AND THEY REPLIED ME THAT WITHIN 15 DAYS I CAN GET ALL BENEFIT. BUT NOW, THEY TOLD ME THAT ALL BENEFIT WILLNOT BE AVAILABLE BECAUSE IT HAS BEEN VALID FOR PREVIOUS MONTH, THEN U CAN UNDERSTAND, THAT HDFC ERGO HAS CHEATED ME AND MAKE ME FOOL. I WANT STRICT ACTION ON THAT I ALSO WANT MY COMPENSATION FOR HARRASING ME.


NAME: SHREE KISHOR
MOB: [protected], [protected]
E-MAIL: [protected]@yahoo.co.in,
[protected]@gmail.com

Hello
I had sent a mail to customerservices.[protected]@hdfcbank.com on 06/04/2011.But I haven't recieved any Response from the Bank
I have also pasted the Content of the EMAIL Below for your Reference
The Email was sent from the Email Address([protected]@aol.com)

[protected][protected][protected][protected][protected][protected][protected]-br...

Dear sir ,
I want to know my CIBIL score after your updation in CIBIL.
Before this was 600.
My Loan A/C No : 91787260
Pan Card No : AAQP W9212 Q

fOR YOUR REFERENCE ATATCHED FOLLOWING DOCUMENT:
1) PAN CARD
2) lOAN SETTLEMENT DETAILS
3) cibil REPORT REQUEST REPORT.

Thanks .
Kiran Wadghule

I had an outstanding & have been paying regularly from last 18 months regularly.... at times it has been late for a week or so but have never denied paying the outstanding,,,, This time i.e, for the month of March'2011 my min amount due was delayed of Rs. 7900/- the executive call me & I agreed to give a PDC as the money was expected. Since the executive had to call me 3 -4 times she was frustaded & started talking to me very very RUDELY & said " AGAR AAP PAY NAHI KAR SAKTE THE TO APNE SPEND HI KYUN KIYA" means that if you could not pay on time why did u spend,,,, when i have not denied the payment why use such langauge,,,, secondly her senior HASHIM MOHAMMED the so called manager instead of asking the executive to apologise says... " INKA CARD SUSPENSION MEIN DAL DO... TUMKO 15 DIN MEIN PAYMENT KARNA PADEGA".... meaning put his card to suspension & let him pay the full amount in 15 days.... HASHIM MOHAMMED was very rude & tried to put mental pressure on me to make the payment in 15 days,,, he threatened me & said you will have to PAY in CASH immediately...

KINDLY LOOKINTO THE SAME & AS HASHIM MOHAMMED TO APOLOGISE & WARN NTO TO TREAT THE CUSOTMERS THIS WAY... HE COULD HAVE CHECKED MY PREVIOUS RECORED 7 THEN SPOKEN TO ME.... HE ALSO THREATNED ME THAT HE CAN ACCESS MY ACCOUNT & CHECK MY ACCOUNT BALANCE ONLINE,.... MEANING NO PRIVACY TO MY ACCOUNT,.....
i NEED ANSWERS TO THIS... & APOLOGY FROM HASHIM MOHAMMED....

I open my salary account in HDFC Bank. Bank personal give me a welcome kit on 31st of march 2011 with a assurance to activate the a/c within 7 working days. I submit the A/c no to my company and company deposit a amount of salary in my A/C. But till date my a/c not activated so I am not in a position to withdraw a money. I put a complaint in a customer care on 15th, mail to customer service on 15th, and talk with greivence cell and give them a mail also but there is no result. Due to negligency of Bank I put in to a worst situation.
There is no any responsible person who take a case in their hand and give me a result. I talk with every one starting from Sales Personal, Customer Service, Branch Manager, Grievence Cell. I really fedup with this bank and their work culture in this net age they are asking 7 working days and not do the work in 7 days. This is really a Great Bank. Once they tell us that your A/C activated on 20 th. means not before 20th. Very Good Experience.
My A/C no. is [protected]. My Cell No. [protected]

Dear Sir,
This is to inform you tha I have been a customer of HDFC Bank, Darjeeling, P.O.& District Darjeeling, West Bengal from the time the said Bank was established at Darjeeling and subsequently in a few years time I was allotted a credit card in my name and since long I was constantly paying my dues as and when I was supposed to do so. That sometime in the month of October and/or December 2010 I received a call from one lady who claimed herself to be attached with the HDFC Bank and requested me to pay the outstanding and/or the minimun amount due on my credit card. Coincidently I received a SMS from HDFC Bank few days prior to receving the said call stating that I could settle my due amount by paying the same by EMI and therefore, I asked the concerned lady if she could settle the amount due on my credit card by EMI to which she replied that I was able to do so and in addition to that I was also eligible to free insurance and other benefits in the event I settle my dues by EMI, and I was to confirm the same as and when I receive a call from the Head Office at Chennai. After sometime I received a call from Chennai and I confirmed and consnted to provided with a insurance coverage etc.I accordingly from the month of December 2010 was paying my EMI. But lately I recieved a call from your credit card division and on my query I came to learn that I was given a personal loan for the insurance and my due was about 21,000/- rupees and I was till date unware of the same since I did not receive any statement with regard to the insurance and/or the credit amount via post, nor any documents pertaining to the insurance etc. Fraud and deceit has been practices on me by inducing me to part with valuable security by furnishing false information. I would therefore, request you to cancel my insurance coverage forthwith and after deducting the same send me the actial credit card dues, so as to enable me to settle the same finally at an early date.
Thanking You
Dipankar Dey
CREDIT CART NO.[protected]
CELL NO.[protected]
EMAIL dipankar.[protected]@yahoo.com

Hi,

I just need to inform about HDFC staff of bangalore headed by Uday Shankar, last month or before one lady called me. She spoke very rudely with me. HDFC staff of that particular banch dont have the proper sense to talk with customers. When i was speaking politely, she started speaking like as if she is going to hit me. I was very happy with service of the card. But not with the staff. One of the very worst services from HDFC support. One month i was unable to pay the minimum amount due to my some commitments, but they should have informed me politely about the forthcoming issues of not paying the bill. So i was very unhappy and now i dont want to have any relation with HDFC bank.