HDFC Bank Complaints & Reviews

i am anurag mishra. iam employee of hdfc bank ltd in sec-26 branch noida,uttar pradesh.my employ code is CA23740.I am working there as a CSE(contract sales exexutive).My sales manager is Mr Krishna solanki and my team manager is Mr pankaj.i am join this bank on 19 th dec 2009.But after joining i suffer various problem from my manager and my team manager.They donot ready open my salary account.They show me various unconditional and meningless reason.But some my collegue whose join with me have open there salary account.But i am working there sincerely and give 2 saving account,But in return they donot give me any support to opening of my salary account.And last when i force them to open my account they force me to regined.When i donot regined then they sent mail of expond(absence) in my duty to the head office without any prior notice on 30 th jan.But they can told me about thsi on 5 th feb.At last i can give regined.But i am not get my salary yet now.I sent this mail to complaint against my Sales Manager Mr krishna solanki..I think you can take action against these.
thanks
anurag mishrs

Dear Sir/Ma'am,

This is just to inform you that I had applied for a "Two Wheeler loan form CBOP(Centurian Bank Of Punjab). The same was sanctioned on my name"SHANTANU CHAKRABORTY" on 21 Feb 2007 subject to 30% cash down.

In the mean time CBOP was accquired by HDFC Group. My payment module was ECS through my saving account of Allahabad Bank, south sinthee branch Kolkata bearing the No. SB [protected].

For the same all the 36 EMI has been made without any bounce till 11/1/2010. I failed to recieve my LAN No. as well as welcome letter despite of several visit to the branch.

Therefor you are requested to advice so that I can apply for my NOC.

In case of any furnishing any detail or document pls do contact me at the given below :

Santanu Chakraborty
S/o Samarendra Nath Chakraborty
3/3 Raja Bagan Lane, Kolkata-700030
Near : Dum Dum Station.

Vechile No. WB-01 Z 8888

Mob : [protected]
email : [protected]@rediffmail.com

Thanks & Regards,

Santanu Chakraborty
Kolkata

Below is the email detail which i have sent to HDFC bank on 29 Dec with attachment.Same hard copy of this letter was given to Hdfc bank on 29 dec at Nariman Point in Mumbai

To,
HDFC –Credit Cards
Mumbai.

Dear Sir,

I Mr. Anil Mhatre holding credit card No-[protected], would like to inform you that there were 2 transactions amounting a total of Rs.[protected] towards Kingfisher and 4000 for Book my show tickets) on my credit card yesterday which was not actioned by me.

I would also like to inform you that I am also liable to receive SMS for any transactions done on my card. But I had not received any message for the transaction done for Rs. 11529 at 4: 45 pm, I had only received an SMS for the transaction of Rs. 4000 which was done at 21:20. It was only after the receipt of this message that I called your call center and was also informed about the earlier transaction of Rs. 11529. At the same time I have immediately locked the usage of my card.

Kindly look into the matter, as the transactions are not pertaining to me and the payment for the same will not be done by me.

If I do not find these transactions being settled by your side I would like to surrender my credit card as I don’t think it is safe for me to use a credit card of such a bank were there is no security in the usage of same.

Expecting a quick response and action from you.

Regards,

Anil Mhatre
(Mobile: [protected])




AFTER THIS I GOT EMAIL FROM BANK



________________________________________
From: HDFC Bank Credit Cards Support [mailto:customerservices.[protected]@hdfcbank.com]
Sent: Wednesday, January 06, 2010 8:36 PM
To: Mhatre, Anil
Subject: RE:'HBL=[protected]' CREDIT CARD DISPUTE


Dear Mr. Mhatre,

Thank you for writing to us.

This is with reference to your mail regarding the charge of Rs.11529.00 on 28.12.09 at M/s Kingfihser Airlines.

We wish to confirm that we are in receipt of the CDF, basis which we have initiated our liaison with the concerned Member Bank regarding the above transaction. To avoid any further inconvenience to you, we have provided temporary credit to your card account towards the above charge. The relevant credit for the said transaction will be reflecting in your January 2010 statement.

With reference to your query regarding the charge of Rs.4000.00 on 28.10.09 at M/s Book My show, we wish to confirm that we are investigating on the same and we will revert once the investigation is completed. In the meantime we request you to effect payment to avoid further levy of charges.

Incase you seek further assistance or clarification please feel free to contact our Customer Service Executives at any of our 24 hour Call Center telephone numbers mentioned in the below URL.

http://www.hdfcbank.com/personal/cards/popup_ccnumbers.htm

Assuring you of our best service at all times,

Regards,

Kiran B
Manager - Correspondence
Customer Services
[protected][protected][protected][protected][protected][protected]
THIS WAS MY REVERT TO BANK



From: Mhatre, Anil
Sent: Friday, January 08, 2010 5:06 PM
To: 'HDFC Bank Credit Cards Support'
Subject: RE: 'HBL=[protected]' CREDIT CARD DISPUTE
Importance: High

Dear Kiran,

Thank you for revert.

Just to inform you that I am a HDFC credit card member for the last 3-4 years and I have never defaulted on the payment. In spite me informing you that I have not done the below 2 transactions, you are asking me for the payment. I don’t understand this. I guess you have your investigating teams in place. Please ask them to investigate this matter as I have complained on the same date i.e.28 dec. and I was in my office on that day. I can forward you my attendance details if you need so.

I will surrender my card if you again insist on payment. You can levy as many as charges as you want. I will not make any payment.
If you could have investigated this matter from 28 Dec. itself you could have found out by now as the guilty was supposed to use the services on Book My Show for 31 December which I checked with the vendor and informed Priya in your investigating team.

Again the flight ticket was booked for 29 Dec. In spite of me informing you why you did not take any action on 28 dec.? The person traveled on 29 Dec. which I checked with Kingfisher and informed Priya. I received a call from HDFC bank only after 3 days???This is not accepted. Don’t you guys understand the meaning of Fraud?
Why it took you all 3 long days to contact me???? We could have resolved the matter on 28 itself and could have got hold of the culprit.

Just for your info, when we lodge complaint for fraud with other banks, action is taken on that day itself. You can check with the other banks offering credit cards.
Why you took 3 days to call me???? And now asking for payment????

I WILL NOT PAY A SINGLE PENNY FOR IT !!!!!


Thanks & Regards,
Anil Mhatre
Sr. Executive – Operations
Travel Corporation (India) Ltd|1st Floor | Chander Mukhi | Nariman Point | Mumbai - 400 021.
Cell: [protected]



AFTER THIS I GOT REPLY FROM BANK


From: HDFC Bank Credit Cards Support [mailto:customerservices.[protected]@hdfcbank.com]
Sent: Monday, January 11, 2010 8:20 PM
To: Mhatre, Anil
Subject: RE:'HBL=[protected]' CREDIT CARD DISPUTE

Dear Mr.Mhatre,
Thank you for writing to us.

This is with reference to your mail regarding the charge of Rs.4000.00 on 28.12.09 at m/s Book My show.

We understand that you are not in agreement with the above said transaction. We wish to confirm that the credit has been processed the merchant towards the above said charge (Rs.4000.00) on 05.01.09 and the relevant credit will be reflecting in your January 2010 statement.

Further, we would like to reiterate that we have provided temporary credit towards the charge of Rs.11529.00 on 28.12.09 at M/s Kingfisher Airlines and the relevant credit for the same will reflect in your January 2010 statement.

Incase you seek further assistance or clarification please feel free to contact our Customer Service Executives at any of our 24 hour Call Center telephone numbers mentioned in the below URL.

http://www.hdfcbank.com/personal/cards/popup_ccnumbers.htm

Assuring you of our best service at all times,

Regards,

Kiran B
Manager - Correspondence
Customer Services
[protected][protected][protected][protected][protected][protected]
AFTER THIS I REPLIED TO BANK


From: Mhatre, Anil
Sent: Wednesday, January 13, 2010 3:24 PM
To: 'HDFC Bank Credit Cards Support'
Subject: RE: 'HBL=[protected]' CREDIT CARD DISPUTE

Dear Kiran,

Thank you for revert,

I do not require any temporary credit kindly please clarify from your end, if you could go thru my email I have clearly informed that both the transactions are not pertaining to me, then how you can debit or give me a temporarily credit, I am not liable for both the transactions. To keep you informing because of this problem I am not able to use my credit card.

If you do not solve this matter by this week end I will have to forcefully surrender my card. Please don’t exchange any further mails just solve this matter by this week end and let me know.


Thanks & Regards,
Anil Mhatre
Sr. Executive – Operations
Travel Corporation (India) Ltd|1st Floor | Chander Mukhi | Nariman Point | Mumbai - 400 021.
Cell: [protected]

Direct: +[protected]| Fax: +[protected]/ 22883664
Email: anil.[protected]@in.thomascook.com

BANK REPLIED AFTER THIS

Dear Mr. Mhatre,

This is with reference to your e-mail regarding the charge of Rs. 11529.00 incurred at M/s.Kingfisher Airlines on 28/12/09.

We once again wish to reconfirm that basis your request we have provided temporary credit towards the above transaction.

However, in the event that you do not hear from us / re-debit of said amounts within the next 90 business days, you may construe the same as resolved in your favour and the above credit(s) as final / permanent credit.

Incase you seek further assistance or clarification please feel free to contact our Customer Service Executives at any of our 24 hour Call Center telephone numbers mentioned in the below URL.
http://www.hdfcbank.com/personal/cards/popup_ccnumbers.htm

Assuring you of our best service at all times,

Regards,

Archanaa
Customer Service Officer.

THIS WAS END OF EMAILS


ON 14TH FEB I GOT SMS from HDFC bank,Dear Customer,Proof o[censored]sage on disputed credit card charge sent.If not in acceptance please send fresh Letter -hdfcbank.


Dear sir,

Could you please help me on this,as i m a salaried person the amount is huge for me.

Please look into this matter.Need a help from you

Basically I'm an HDFC BankCredit Card customer from last 4-5 years,
I'm payingmy payment regurlary. But from few months I'm runing out of fund due to some business crises
So that I'm unable to pay the payment to them. Today I received call from bank person he said
pay ur due as soon as possible but I said I've no funds available and none of my client can give me payment at this time then the bank person abused me badly and say some bad words.
I requested him Plz try to understand my situation Either u give me some 2 3 months time
So than I can arrange the funds.
But he never listened me.
So now pls help me what should I do now?
waiting for ur response

I am not recived my cheque book , but bank DISPATCH in 08 feb. 2010 .My POD No is - [protected] .and my ref. no is- HBN[protected]. I am talk Mr Javir ([protected]) but his responce is not good.please deal it with the most urgent.

Mahesh kumar
[protected]
gali bhagwan das wali,
opposite esi dispensary sirsa
haryana

To
HDFC Bank
New Delhi


Note : I wish to bring to your notice a serious issue with ATM.

I am an HDFC account holder (Smita Kumari) and my A/c No. is [protected] with( CC-31, COMMERCIAL COMPLEX, NARAINA IND AREA, PHASE I ... New Delhi ) branch. I used my HDFC debit card to withdraw Rs. 7000/- from CITI Bank ATM, ( F-12, Kalkaji, New Delhi -19 ) on 9th Feb, 2010. A bad exprience i have gathered. The ATM machine did not dispence any cash and thus i have not received any cash from CITI Bank ATM. But my account is showing that Rs.7000/- has been debited from my Account.
I have complained to my HDFC branch with proper documentation i, e transaction slip etc. but branch has not still initiated about the matter in my favour.Citi Banlk is not responding about this matter.
I need money immediately as it my salary money and i am out of cash right now.
So, i requested you to please take this letter seriously and do my need. I will be very thankfull to you for this.


Thank you
Your's Faithfully
SMITA KUMARI
New Delhi - 110 017
Ph. # [protected], [protected]

Hi

I received a mail from HDFC Bank on 11/02/2010 stating that EMI Offer at No Extra Cost on Sony products available at selected showrooms (http://www.hdfcbank.com/personal/customer_center/offers_deals/Sony_outlets.htm)...⇄ They have mentioned some Terms and Conditions(http://www.hdfcbank.com/personal/customer_center/offers_deals/sony_tn...⇄ So i bought one sony product from one of the outlet mentioned by them. Subsequently i called the customer care of HDFC Bank and asked them convert my transaction into EMI but they denied me the offer instead they told there will be processing charges and Financial charges applicable if i convert the transaction to EMI From HDFC bank and they told me that i should have gone for EMI Option from the merchant side itself. But they haven't mentioned this in their mail or any of their links provided by them.

I am new to EMI Options and I don't know whether i have done the mistake
Please help me in this.

Regards
Arun

i can'nt find my pf

To ,
HDFC LTD,

Name : Anilkumar Ravi Thayyil
Loan a/c No :[protected]
Loan amount :14,61,000/-
Current Rate OI: 9.25(Floating)

HDFC branch : Virar (Maharashtra)
Branch manager : Samir sharma

I have taken home loan from HDFC, Floating rate category. When RBI started to increase the rate of interest, the bank increased their PLR rate. But when the rate was reduced Bank did not reduce the interest rate to extend of 8.25% to 8.75% , the rate which they are offering to their new customers.

In the month of april 2009 I approached the bank to reduce my rate of interest to 8.25 or 8.75,the rate at which they are offering to their new customers. The bank only reduced my interest rate by 0.75 basis point for which I had to pay a processing charge of 0.50% of my principle amount of loan taken.

In the month of August 2009, I again approached the bank to reduce the rate of interest , they gave me a offer to reduce 0.75 basis point by paying a processing charge of 0.5% of my principle amount of loan and in addition to that if I pay 1.50% more as processing charge the rate would further reduce by 0.50% basis point. I paid 0.50% of my principle amount of loan and reduced the rate of interest by 0.75 basis point.

After paying around 15000/- RS as process charges I am still paying 9.25 % interest on my loan where as the new customers the bank is offering 8.25 to 8.75% interest rate.

Please convert my existing Home loan to the New loan rate and should be done without any conversion charges.

I am also taking the matter to the Indian consumer forum with the following complaints.

1) Why is bank charging more, when the rate is less (cheating or not) in floating rate method .
2) Why are bank charging the processing fees to decrease the rate of interest and still they are not making the rate equal to new customers (which is still 1% lesser )
3) Why is the bank not transparent with their existing customers.(Banks has never approached any existing customers to tell them about the scheme of reducing the interest rate by paying conversion charges, nor in their web site they have mention about it.)

Kindly revert me back, waiting for a positive reply.
Regards
AnilKumar Ravi Thayyil
Cc :HDFC

I have an corporate savings account number : [protected] with HDFC Bank and on 6th Feb 2010 I got to know that they have blocked all money (Rs.81000) and that too WITHOUT ANY INTIMATION while they ofcourse have my phone number, email and postal address was updated with the bank. The incident happened when I went to pay my restaurant bill through Debit card, it suddenly started declining the card. It was very embarrasing and its a clear case of HARRASSMENT when your personal acct is hacked by your own BANK. It was a saturday and nobody was in the CALL CENTRE to help when I called up later. The leading bank cannot afford a 24X7 service... . SAD.

My first complaint to the bank was on February 07th,2010 and the complaint # is [protected] and till date it is PENDING. When I called up bank collections, they said it because of the some credit card pending issue they have put my accounts funds on HOLD. After I asked them to share the card information as per me there is no CC due on me. They said they will send me the information but til date NO INFORMATION HAS COME and my acct is still blocked. I am the sole bread winner for my family and have to pay monthly dues and other regular payments and in a struggling stage now. THE WORST CAME TODAY WHEN THE REGIONAL HEAD DEBTS - SUMIT DUGGAL PROMISED THAT MY ECS HOME LOAN PAYMENT OF 25000 WILL BE ALLOWED ON 10th Feb 2010, FROM MY HDFC BANK BUT THAT ALSO BOUNCED I got to know few minutes back. I really need help to take this case to highest level and get me all the compensation to HARRASS a customer of "BLOCKING THE ACCOUNT FUNDS WITHOUT ANY PRIOR INTIMATION".

Vow to the leading HDFC BANK AND THE WAY THEY HOLD THEY HANDLE THEIR CUSTOMERS AND I am sure the reader would agree this is no less than holding a customer by his COLLARS. I WILL MAKE SURE THAT THIS GOES TO PRESS THIS WEEK also and will try and save other customers as well. They can do this with a corporate customer then they can do it with anybody.

HELP ME CONSUMER COURT !!!! My number is[protected]Delhi).

In anticipation...
Amit

To,
The Manager,
HDFC Bank Ltd,
Sub: Not satisfied with your management.
Respected sir,
I am Mohd. Salim Shaikh, my GOLD Business credit card no is [protected] and credit limit of Rs.50000/- and also an account holder in your HDFC Bank.
On 3rd of Feb. 2010 I talked with one of your executive on [protected] and apply for a loan on my credit card.
On 4/2/2010 one of your executive Mr.Tejas ([protected]) came to my office and collected the documents.
On 5/2/2010 I received a verification call at 16:45 from your Mumbai branch.
On 6/2/2010 I received a message at 11:48:12 that “Congratulations! Your completed business loan app. is now accepted. Pls quote ref. no. 16127897 for any status update. HDFC Bank.
On 9/2/2010 one of your executive came to my office but I am out of station for some business matter at that time. But your executive go to my neighbors office and use his phone, ask my mobile number and tell him that he has not got my number. He neither shows his ID nor gives his name or number. He gives him some wrong information and talked with him for half an hour. Is it possible that your executive came without an I.D. proof and customer’s contact number?
On 11/2/2010 I give a call to Mr. Tejas on [protected] at 14:15 but he doesn’t answer my call. After some time on 14:19 he called me from [protected] and tells me that,”my madam Miss. Sharda goes on lunch and whenever she came I will call you.
On 14:35 I once again gave a call to Mr.Tejas on [protected] but he tell me that “madam is not here till this moment. I give you her number you talk directly” and give me her number 66307954.
On 14:57 I give a call on [protected] but picked up by one executive Miss.Deval and she tell me that Sharda madam is on Sick leave for 4days. You tell me your problem and I will give you a call in five minutes.
She doesn’t call me so I give her a call at 15:25 on [protected]. She tell me that she can’t find my file it doesn’t logged in. she also tells me that she can’t find my documents and blame me that I haven’t given it to your executive. When I gave her a Ref. number from your bank’s message she denied that and tells me she also can’t find it
At 15:49 I call on [protected], when someone picked up a phone and I inform him/her that I am Mohd. Salim Shaikh calling he/she disconnected it.
At 16:07 I called Mr. Tejas on [protected] and ask him for explanation about not logging my file but he inform me that “if I haven’t logged in your file so how come a approval code and confirmation call is coming from a HDFC bank. But I will give you a call after talking with madam.” But he doesn’t call me.
On 12/02/2010 at 13:29 I give a call on [protected] and in my surprise it will answered by Miss. Sharda. She tells me that what is your problem mister, why you continuously call us. You already answered by one of our executive. I tell her that no one answered me perfectly so I called. No one is returning my calls or answered my calls. So she tells me the routine answer that I will inquire about this and call you back. But she doesn’t reply.
At 14:38 I called once again to Miss. Sharda and ask about my matter but she tells me that she is unable to understand my problem. She also tell me that this is not her file(case) but it is Rekha madam’s case and she is on leave today. She tells me on my biggest surprise that I will give you a very helpful answers if Rekha madam is here than she will use very rough language and give you a words. she tells me that instead of her sickness she give me a help if Rekha madam was there she doesn’t give me any damn answer. She also give me Rekha madam’s number [protected] and tells me, “give her a call and see what she give you.”
My questions are
1. Is your message has some importance or not?
2. Whenever your executive came on F.I. is he came without I.D. proof and mobile or customers mobile number. And they used customer’s neighbors’ phone.
3. Whenever customer complains in your customer care number don’t you solve it at that level? Before one year we complain against your management but it will not solved till I complain to Mr. Ravi narayan. When Mr. Ravi Narayan came in picture than your cluster head miss. Pearl Sabawala came in action.
4. So every customer has to complain till higher authority to solve their problem, so why you open your customer care numbers. It is also chargeable and not toll free keep in mind that customer is paying their hard earned money in calling, and your third class third degree stupid employees wasted it.
5. Whenever customer calls in with some complains no one answered back and every responsible employee of yours is on leave.
6. If my application is not logged in then how come a confirmation call is coming from your main branch, or a approval code is coming via SMS from your HDFC bank and your executive come for F.I. at my office.
I hope you take necessary actions against responsibles.
Thank you.

No security for our money in HDFC Bank account as a sum of Rs.1330/- was debited from my account without any transaction. When i was enquired on the same they have confirmed that it was wrongly debited into Reliance energy account through online transaction and it was confirmed by one of their employee that they don't have any control on Online transaction. I was shocked after getting this reply from HDFC employee itself. It is not the matter of money but the way it went was a big suprise. Eventhough having ATM card, PIN, Netbanking etc with us in safe without sharing password to anyone, money is been debited without our knowledge. It is a big shock that this happen in one of the top leading Bank in our country. And till now nobody from Bank not able to trace where the issue incurred. And not refunded the money yet. If any one who read this have account with HDFC, kindly check your Balance stmt regularly.

Dear

i m sandesh open a recurring deposit in hdfc bank a/c no [protected].

the rd is closed in september 2009 since that day i follow up for withdrow money but any body responce me the personal banker says that you are withrow money same month but i can do this...

i have also original certificate of rd...

what can i do the next.....

A case of Cheat and trecherous attitude with no Customer care and Rude Behavior of Staff. Took Home loan Of 13 Lacs floating in 2005 Principal Outstanding in 2010 february 12.30 Lacs . Hdfc is the first bank to increase the rates on any CRR Hikes By RBI and last to reduce them in Subsequent Years. My Current ROI is 10.75%. When i Contacted Them for such high ROI , they offerred me a Special Scheme For Conversion FROM 10.75 to 8.75 By Paying 1% of PROCESSING FEES.

1) It is clear case of Cheating Customers as WHY SHOULD WE PAY PROCESSING FEES( 12500) In a Floating Rate Loan.
2) HDFC never informs customers about the switching Schemes and to my Horror their Staff says LET the Custome Be AWare.

I Pray God Almighty to put some brakes on Their free run on Cheating customers charging High ROI. My Sincere Advise to ALL home Loan Seekers Please read the Fine print and Think twice approaching THIS PRIVATE SECTOR BANK. Its Bleeds to Pay YOUR Hard earned Money For Luxuries of their Directors.

WILL ANYONE CARE TO RESPOND FROM HDFC...

I had requested for re-issue of cheque book through HDFC Bank net banking. I received the sms and mail that the same has been despatched at my contact address with bank on 1st Feb'10.

On 6th Feb'10, on tracking the courier (First Flight) consignment number, I found that the consignment is delivered but I didn't recieve it. Further investigating with the first flight local office in Gurgaon, I was informed that the consignment was delivered to HDFC Bank Udyog Vihar branch.

During all these interaction with first flight, I had written numerous mails to HDFC support but the replies were each time very generic in nature. I believe that even their non-automated replies are computer generated having some false names below as replies are identical on all instances.

HDFC Bank has definitely set set the worst bench mark in despatching something as small as cheque book to its customer on time despite that in each of my mails I have mentioned my urgency.

I feel pity in having my salaried account in HDFC.

To,
Head of Hdfc Bank,
Credit card Division.

Sub: Harassment from Hdfc recovery stalf shweta tiwari, andheri, mumbai.

Dear sir/ madam,

I got call from nilam surve who is from hdfc collection department for making payment of RS: 1570/- and i clearly told her i will make payment after 15 but she told u hav to make payment today itself i replied that i will try my 100%. she told me i will cal u at 2:00Pm. At that time my cell was switch off from 2.00 pm to 2:20pm. In that time one lady her name shweta tiwari called on my office board no. around 100 to 150 time and used abusive words to all stalf inspite reception replied he is on field not in office and becouse of that i got mail from my HR .
Today my job on task.
Wating for ur action on swetwa tiwari who spoiled my reputation in my organisation and i am part of HDFC group for that my org. has not taken any action on that calls.

Regards,

Sagar Zodage,
my card no: [protected].
# [protected]

Email: sagar.[protected]@gnail.com

Sub:-PF Withdrawal

Surajit Kole (EMP ID S27056/cost code- 409/Grade -5/location -kolkata/PF account no-95397) had joined the company on 15/02/2008 under the mentor Arnb Ghosh resign from my post on 10/01/2009 under the mentor Arnb Ghosh.from last few month i am trying to withdraw my PF but unble to do due to lack of co-opration from your side .After no of time contact to HR in kolkata location no body give me any information .Is this the prize for me as employee who gave 1 year service to the co.
I Request you to kindly provide me the total details of my PF account with the contact person so I can able to withdraw my PF money.
Below is my details

SURAJIT KOLE
EMPLOYEE ID -S27056
COST CODE-409
GRADE-G5
LOCATION-KOLKATA
PF ACCOUNT NO-95397
Contact No-[protected]
Mail [protected]@yahoo.com
ADD-
vill-Krishnarampur(west),
P.O.-Krishnarampur,
P.S.-Chandiotala,
Near JKD Highschool
Howrah,West Bengal
Pin-712705

Awaiting your reply .
Please let me as soon as possible or will take some serious action.


Truly yours
Surajit Kole

hi all,
called the bank call center no[protected] for inquiring on a strange debit of rs1.35p as OUD-D showing on my mini statement from my corp savings accounts,the first,second and third rep put me thru the ivr 3 times saying you need to validate your pin. I tried the atm pin as suggested..i asked the fourth rep what is the procedure to validate the same thru the sys...he was unable to explain...I still want my answer and does validating a freaky 4digit pn into a machine verify me? Isnt there a procedure to verify security details any other way...HDFC Bnk this is how you treat corp account holders???or are the big banks deaf for hearing consumers?or are the banks only wanting consumers to deposit hard earned money into their asses-so they turn into large so called global bank conglomerates???

Sir,
Do you have plans to equalize Rate of Interest for OLD and NEW customers. OLD customers are paying very high Rate of Interest.

I am having a home loan with HDFC with interest 10.25% interest, I request to advise the banks to reduce the interest rate to equialize with new customers interest rate i.e, 8.25%

Thanks,
Raghu.

I am writing to complain and escalate on one of the matters we seem not getting resolved despite waiting for over 3 months now. Following is an account of what happened:

1. On 31st Oct 2009, we requested the Bank to enable Third-party transfer facility on our Internet Banking account.
2. The Bank personnel never update us, we keep following up only to find that they missed something.
3. They come back to us, take another signature, company's seal and then nothing happens.
4. This has been like this till date with no result.
5. The latest signature was taken just a week back. No explanation given for delay.

It is now over 3 months and we are still having the access. How can we do business like this? We are totally left in dark. This kind of service is totally unacceptable and we would at this point like to register a legal complaint against the matter and the bank in general. It has come to such as point that we no more care about the other services/products of the bank that we are interested in. A Bank that has no value for its customer's time will not get any value from the customer either. I hope you will register this and take appropriate steps to straighten the matter.

Any help in this matter is greatly appreciated.