HDFC Bank Complaints & Reviews

I have recently closed my hdfc credit card account - [protected] by paying entire due amount on the card on 10th of march.
In my latest cibil report, hdfc has updated status as "written-off" .
The status should not be "written off" when i paid the entire due amount which was pending on my card.I even got the noc for no dues from hdfc bank.
This mistake from hdfc needs to be corrected from hdfc side in my cibil report.

Regards
Sandeep
[protected]@gmail.com

Funds depostied for medical emergency are kept on hold inspite of talking to hdfc bank and hdfc credit customer care
Stating will do credit card payment in 2 days.
Tried reaching hdfc collections customer and tried calling 4 landline numbers given by both hdfc bank and credit card no boday picks the call and nobody responds
This is the worst service. I need the amount to be released on priority without any intimation and notification it is kept on hold

Sir i want to completely block the hdfc credit card..In blind way we are paying bills of the credit card, , , there are no monthly bills and statement on my email, , no supportive customer care executive team, , , as due to busy shedule we dont have time to look over it but when we think about it it always an unpleasent feeling like saahukaar of classic movies as we paid much more than we used and yet the due amount is there...I advice you all fellows to never and never think about hdfc credit cards...As they will tourture you a lot...They have whole torture package...So remain allert of hdfc matrix...Its not a nice feeling to own it...Kindly help me to how to block it .I will be very thankfull to you..Thanking you dr.Dhananjay pandey[protected]

My name is nita desai, i got a fake call from hdfc bank about redemption of credit card points, asked for all information, they said you will receive a message with a code kindly give the code, did not realize it is a fake call so i gave the number with was the otp, rs. 9880/- got debited from my account, the fraud transaction was made to buy a motorola phone from ecommerce portal.
I called in for help at hdfc asked them to cancel the transaction and deactivate my card, my card was deactivated and i was asked to fill a form and send it to their investigation team
After sending all details required, i get a stupid mail from hdfc investigation team saying that it was an authorized transaction and we will have to pay the bill for it.
I dint understand if consumer of credit card is saying it was a fraud transaction cancel everything, instead of canceling the transaction hdfc is encouraging the fraud thieves to do this with others
If they could contact the seller from the ecommerce portal n cancel the transaction the problem would have been solved there and there.
So now the thief has already received the motorola mobile phone and we a liable to pay for it.
This is not fair for a customer who is using hdfc services since a very long time.
Kindly help
Contact number - [protected]

I joined a company . As a joining formality the company has opened my salary account in hdfc bank, it was a salary account and i was told that i don't need to maintain any balance in this account ( it's a zero balance account).
Due to some reasons after 9 month i left that company . Also, i called hdfc customer care to close this account, and they said that, they we'll take follow
. Up on this. I got no any massage regarding this charge from two year ..He hide me from this, no one told me regarding this..Nor any massage
After two year i got massage (-6431.40)
I don't understand why this charge for a zero balance account?
My number is [protected]
From this num you got my bank a/c number

I had a call from a woman claiming to be HDFC credit card office, ([protected]). She claimed that she will redeem my reward points against my credit cards. She already had my full 16 digit credit card number, and asked for the expiration date and CVV. After a long argument, I revealed the details. She misused my card for the payment of Rs. 2500/- twice to pay online shopping with oxygen wallet and vodafone payment through mpesia. Please try to find the culprits. Thank you

1. Late fee was charged without any dues pending, i don't know why it happens.
2. When i had payed my all dues within the due date in fact had payed extra over my dues how did my account overdue.
3. My due date of first instalment was 05/02/2016, i payed it all on 28/01/2016.
4. My due date of second instalment was on 07/03/2016, i payed this all in instalments i.E. On 08/02/2016, 18/02/2016 & 06/03/2016.
5. My due date for third instalment was on 05/04/2016, i payed this all in instalments i.E. On 12/03/2016 & 31/03/2016
Means i have alway paid my instalments within the due date or earlier than due date. And hdfc has deducted my 800 inr approx. As a late fee.
And when i asked about details form customet care helpline of hdfc he/ shr refuses to give the details.

This looks like a new fee HDFC Bank has invented to punish SB accounts with No debit card. I noticed that this charge is so far charged to all accounts where Debit card is surrendered or not issued.
HDFC Bank is very innovative and will do whatever required to force you.
What program they are managing? What if I did not ask them to manage anything new and not want any services. This is unilateral day light robbery or another way of telling hell with your account. Take the charge or quit.

I am running with hdfc limited bank home loan with account no[protected] with emi around 33, 000 and an additional emi 3500. I am getting salary 57, 000 where after this emi's i am paying my net, electricity, house maintenance charges which comes around 15k and then i am left with 5, 000 to 6, 000 rupees per month for food. My question is how then the bank has issued me two insurance policy hdfc ergo 71, 000 and hdfc life 90, 000 this to be paid annually. I have been told at that time just you are issue this two insurance which emi will come around 1500 to 2000 and now i am stuck in the non-sense where they are saying you have signed the documents. Question here is is if we read all policy documents do we understand anything over it much of it? I told to their manager who called my for life insurance i can't pay 90, 000 and this things i was literally not aware and done so in the hurry nature made by their executive who with same false statement and commision earnings made me fool. This kind of service from hdfc is hopeless and i never in future would go with a single transaction where this name comes hdfc...

For top-up loan when i applied all documents sent and was confirmed the sanction letter will come by branch manager and then in a week got call that due to property evaluation it can't be approved. Fine where is the refund of 2, 000 + amount? When told i will get it.

Looters don't make innocent people with hidden charges and terms conditions. Rbi is there and if required i would made attempt to go for enquiry to that level, ...All this nuisance is wasting the time of customer and their hard earned money.

Any help on this regards would be appreciated for the name sake else i am happy to get rid from one worst service and falser executives bank...

Thanks,
Yogesh

Hello team,

I am in contact with two hdfc bank person
1) rahul sharma - +91-[protected]
2) shruti desai - +91-[protected]

They have offered me a loan against hdfc life insurance policy. As they told, i have opened two policy one 30000 per year another 35000 per year. They told me they will send the loan paper within 10 days. But it's almost 2 months over, they didn't send any documents and not responding properly now. I don't know whether i am with correct person or not, although i got original policy paper.Please let me know if the loan offer was actually a fraud or bank provide such kind of offer.


They also told if we won't provide we will cancel your policy.

Best regards,
Sakshi gopal halder
Mob - +91-[protected]
Mail to - [protected]@gmail.com

I left job i have not closed down an hdfc salary bank a/c ([protected]) which was a salary account and was converted into a savings acocunt with out any notice nor any information ..When i checked my balance after two year its shown in negatve -6431, when i went nearest hdfc bank a/c jankipuram branch, lucknow i got information bank changed the my a/c into saving without my knowledge ..
He told this is a/c maintenance charge which are -6431 ..
But did not recieve any msg and nor any notice, , how can these charges be waived and cancelled
What i do--

Hai My name is Hareesha & my Customer ID is 21958400, i have applied for change of address on 4th april 2016 & it got updated only on 15th april 2016 . & i got a pass book on 16th april i requested to attest the photo of mine on the passbook, but the yelahanka, bangalore branch executives refused to attest the photo of mine even there is a RBI /2006-07/139, DBOD.No.Leg.BC.32 /09.07.005/2006-07 Banks are liable to provide photo passbooks to all the savings account holders.All they had to do was stamp on my photo fixed on the passbook. Was it so difficult? This is the customer service they offer.. Nationalised banks proove to be far better.

Dear Sirs,
My name is Mariyath Velapurath. I had taken a HDFC Life policy No. 14621483 through HDFC Bank Kannoor located in the KVR Tower Building in the year 2012
I was told very clearly that I have to pay the installments for 5 years and after 5 years the policy will be matured and I will be getting back my whole paid money with available profit in 2016 by October. Our two sons Fazil and Faizal also joined in similar policies
14619865 and 14619814 are their policy numbers.
All these amounts are being paid from my husband P T Aboobacker's NRE account with the same bank. Even my id number is registered with HDFC Life as his id number.
Now I am told that I have to wait for another 5 more years to get my paid money back which is ridiculous.
At this point I take up this matter to your grievance cell to have justice in my case and get my paid out money at least by completing 5 years in the month of October 2016
Kindly do the needful and advise me your course of action.
Best Regards
Mariyath Velapurath

Sir please know us reason that why cancelled my Cheque my saving a/c. No . [protected] cheque no.000003 dtd.[protected].because Sufficient Balance already Available. and in your bank memorandum didn't specified any reason only Wrote other Reason, I also asked bank authorised persons but he/she didn't know actual Reason for this matter .

Thanks,

For, Vijay H JADVANI

Sir,
we have only one atm of hdfc in our market sec 6 rk puram main market shop no 19, which is not working for the last ten days no responce is given when it will start again as we are facing lot of difficulty in geting our daily cash withdrawal & secoundly we find no help or security person at the atm to help or guide us
kindly do the need full as we are facing lot of problem

Hi,
This is senthilvel s and my credit card number is[protected].
I have availed a jumbo loan of 135000 and planed to foreclose that loan.
So that i have called the hdfc customer care, they said to deposit the remaining amount to your credit card account and again call us, we will close the loan.
I have deposited 10000 to my credit card account and made a call to them. They said, you cannot close your loan like that and we will give a account number ([protected]). This is your jumbo loan account number, we will refund the remaining deposited amount to your hdfc savings account, then you can transfer this amount to the jumbo loan account. I said ok, refund my balance amount to my hdfc savings account.
This happens on 8, apr 2016 friday. I didn't get my amount back, today (15, apr 2016) i called the customer care, they said we didn't raise any query and we are taking this query now. You will call this 20, apr 2016 and we will update you the status.
I did not get my amount.

I tried making payment of my Amex card amounting to Rs 23645 on April 13th. Though the amount was debited from my HDFC account but the same was not credited to Amex.
I tried 20-30 times reaching HDFC bank; but as HDFC is known for its worst customer care in banking sector, it didn't disappoint this time either. I have a confirmation message from HDFC that the amount was debited. Please ensure that either the amount get credited back to my HDFC account or payment Amex is made.

BRIJESH KUMAR
[protected]
[protected]@ABPNEWS.IN

Hi,

I have applied for loan (Personal) unknowingly via agency mobile number: [protected], loan application number 39106119, got only sms saying application approved processing like that etc.., while collecting cheque they said loan tenure is 3 years wherein i applied for 2 years.

Hdfc says agency mistake
Agency says hdfc mistake

Finally, they say agency people should write letter about mistake, amount not credited, application on hold. While tried to track application on hdfc site, it says no such application number exist

I have applied this in 3rd week of march, they dont provide any update, my mobile charges are raising due to calls to these ppl. Got fed up with both hdfc and agency i contacted(My bad time)

~sathya t

Dear Team

I Ankit Dhawan holder of account has been levied with AMB charges amounting Rs 3435/- My account was put on hold by the bank officials. Due to which I had a non operational account for 1 year.
After removal of my hold one day I find that my account was debited Rs 3435/- on the pretext of AMB Non Maintenance charges.

I have submitted the complaint with branch, Case ID 03830288 its been almost 10 days now i fail to get any action taken by bank.
I fail to understand why I would bear the cost of AMB non Maintenance charges when Bank had marked hold on to my account.

My salary account(In hdfc bank) was created by my previous company in 2014, I had left the company. After this i visited branch office to close my account last year but representative had given x... excuse and didn't close it. After that i didn't try.. Again I've joined another company and have to open again salary account. So that I logged into my hdfc account on 5th April 2016 and i see that i have rs -4k in my account. Now the charge has reached -5k. My hdfc salary account has been converted to savings account. I request you to please wave this charge off. I would want to transact again. Maintaining a minimum balance is not a problem if i was informed. So, if this charge is completely waved off. I will immediately transfer money to this account and maintain the minimum. Its really not fair going below zero for balance not maintained.


Hope to get a positive action on this.