HDFC Bank Complaints & Reviews

I am using HDFC credit card, from couple of months i noticed Rs.500 were deducted each month. I called HDFC customer care, they said money is deducted from some organisation in Mumbai. I requested for the solution. They said they will block my card and send me new card. Now in next month again the fraudulent transaction happened. I again called customer care 5 times, after asking consistently about the issue they say the blocking process did not happen correctly earlier hence the card in not blocked. Whose mistake is this? Each time I call their customer care, they have different versions but with no solutions.

I have purchased laptop online on flipkart on 8 th july 2015 using hdfc credit card using available emi option for 24 months, but is not reflected in my statement, instead they are charging me huge interest on the purchase, please register my complain for hdfc bank cheating/? Fraud
Credit card no [protected]
Complain sent to grievance. [protected]@hdfcbank.com
Date: fri, apr 29, 2016 at 11:52 am
Ref no:ef no: [protected]
Also complained on help desk
Person gauri kamble, pune division

Hdfc bank

Has not honored my request to close the credit card account

I was not satisfied by the way bank behaved towards credit billing and interest charges, also bank was not mailing me monthly statement, after paying entire amount due rs1645/- in 2009, i requested bank to close my account through a letter and email to customer care in 2009. They never replied to my mail and letter. Now after 7 years bank has sent me a letter i have to pay them rs 21450.76 and if not legal action will be taken up.

There is no response from bank for 100 mails as below sent

1) you have not sent card statement for past ten years i am not aware of status of this account / card
2) i have surrendered the card in 2006 and written a letter and mail to close the card account why it has not done and why not communicated
3) when will you reply to this mail
4) do you expect legal action on you if so let me know the territorial jurisdiction where i file case on the bank for not responding to request for many years and sending letter of warning threatening action against me for payment of fees, interst on such fee etc.
4) a complaint was made to rbi and banking ombudsman, they have forwarded the complaint to vice president of hdfc bank to provide monthly statements from 2006 till date for my reference when will you be able to send all the statements, it can be soft copy also

Please revert immediately

Regards

Hi,

I initiated my motor insurance through HDFC bank ITIPL road (thru cross selling exercise by the Branch manager) on Feb/16th.
Twice they came for vehicle check and deduct money from my bank on March/30th.

After 5 reminder still I didn't get the insurance document. I raised follow and and on April/25th I am told that money is refunded and document is incomplete and which is completely untrue..

People I am discussing is Abhay acarya, hemanth of HDFC ergo. KG Road branch..
ITPL road - HDFC bank : Shailaja, Amardeep (Branch manager) who is completely helpless..

Completely no response.. I am irritated with service...

is there any law firm that can help me to sue this guys...

Dear sir

I am an ex staff of hdfc bank holding credit card no. [protected]. I had resigned from services june 2015 and was holding this all miles card along with diners card. As per your correspondence and intimation over phone, i was told i cannot hold 2 cards simultaneously being resigned staff, i had accordingly closed down the diners card through instruction and mail long back. Since then, the all miles card has been the sole live card and i was using and making payments for the same on a regular basis.

Now that only recently i have come to know that my all miles card also has been closed at your end recently. I received a sms for intimating the same that this has been done as per my instruction. Please note i had not given any instruction to close the all miles credit card. I can also see from the system that you have exhorbitantly adjusted adhoc charges for preclosure of my referred emis linked to my card without prior intimation to me. I had received one refund from ebay.com amt 3999 recently which also i could not replenish due to your irresponsible action.

Closure of the referred card without intimation has resulted me with huge difficulty and i wonder how can you act so casually without confirming and seeking consent for the same when i have not given such instruction.

I have logged one crm complaint # [protected] on phonebanking and await resolution for activation of my existing card with immediate effect.

Please note i demand immediate callback and explanation for your action as above.

If i do not receive any resolution within 1 day, i will escalate the same to top management and logde md complaint and ombudsman complaint for the same


Please call back and revert immediately within tomorrow and please treat matter as most urgent

Regards
Santanu banerjee
[protected]

My name is pardeep kumar, my employee id is 141875 and designation is sdm. I have worked with hdfc life from 5 th august 2015 to 29 th december 2015. My december month sallery and pf amount is not recieved till now. I think hdfc life is a reputed brand in the market of life insurance industry. Hdfc life is known as for his good services. So i'm waiting for solution for my problem as soon as possible.

Thanks
Regardsbr...

Dear sir / mam

i will recive my salry with in 2 ya 3 days, so please don't dedicat the amount, this is the reminder msg because hdfc bank every month dedicate the money after geting the salry this is the salry acount but you are not understandig i have to send the msg every month what is this, can you understand castumer problem or not, why are you not taking the serious, if any services is acitivated then deactivate the services i can not send the msg that don't dedicate the amount, please take seroius this msg

I had to purchase and electronic device so i called and iquired about the emi option to hdfc credit card customer case on 3rd may 2016, they confirmed me that i can go ahead with the purchase and they would convert it to emi as i have the offer, , after i did the purchase i called them again to covert the amount to emi, however they ask me to call after 2 days as the pay will reflect only then, . Today 6th may when i called they just told that i dont have emi offer and it is expired .

I proceeded with hdfc credit card only after they confirmed i have emi option available .
The customer care lady asked me to call after 2 days and promised they would do after 2 days .
Now when the payment is done they say i dont have any such offer .

Dear sir/ mam

This is to inform you that, we have submitted documents for loan approval for ekea agro pvt. Ltd. In hdfc bank sector - 8 branch panchkula ( haryana ) but for some reason bank has not approved our loan, that time we submitted documents for loan, till date we got nothing as we requested so many times, if our company documents will misused we are not responsible & bank will responsible for the same. So we are request to do the needful .

Thanks & regards
[protected]

I applied for my credit card in hdfc bank in last month that is showing in progress from last month, when i call in customer care they are a asking me to wait or mail on e-mail id and i write a mail on email id of customer support.[protected]@hdfcbank.com.They reply me that there customer cars person call me shortly but no body call it's happened twice time.Today i again call then they ask me to wait for 10 days again.Dear sir i am waiting from last 1.5 month already and my friend who applied his credit card after mine he got it.I am disappointed please do it as soon as possible.I will be very thankful to you.

Worst service my salary account created but still indint get my salary update and in net banking it telling that there is no current or saving account for my ID and now without any intimation they debit my money 3000rs, and for that no proper customer care number and wasting time with IVR voice my mobile balance is getting wasted no email complaint desk.. Really worst n non user fenrd bank n there useless app.

Hdfc bank manager, has tried to threw me out of the bank, by putting his hands on my shoulder. he has insulted me very much. so please give me the justice for what has happened. acually i visited the branch to make the account of my wife, on monday 2-5-2016 around 3-00 pm. bank has commited to activate the account immediately, as they have done the mistake of my hdfc insurance, with a wrong beneficiary. so till today morning, it has not been activated. so i visited today, to ask that. but the manager insulted me. so please take action against this. thank q.
manager name: shekar
hdfc bank
mahalakshmipuram branch,
bangalore

Sir,
This mail is in respect to the credit card no:[protected] . I have been using this card since last dec 2015 and since 4 -6 months i am facing severe issue to pay off the debts . Every month i have been depositing the minimum amount, and still the amount does not seems to be reduced as because the finance charges applicable thoroughly on the card. This has resulted in the accumulation of the debt to an amount of rs. 55, 000/- as of today. I called up the customer care, bangalore for conversion of the outstanding into emi so that it would be a ease for me and also the late charges does not gets applicable.

However, the executives told me that that comes as an offer and presently the card does not have the offer. I am financially broken down presently and i really expect a helping hand to sort it out. And also they said that they have raised a request to the back-end team regarding this[protected]. I have already contacted the customer care services more than 20 times and i'm following up this for almost three months.

While promoting the credit cards they showcase all features and now when it is required, they denied to provide the feature.

Please consider my request and convert the outstanding amount to emi so that it's a ease to pay the amount and also does not have a bad credit ratings. Looking forward for a positive response.

Thanks,
Vivek
[protected]

Hell bank,

My loan account# 22258056, is cleared in the month of nov 2015. However, i have not received the no objection certificate to my registered home address nor registered email address.

Please send the no objection certificate to my registered email address. Please consider this has a priority and do needful!!

Awaiting your response!!

Thanks

Due to my financial condition, i decided to surrender my hdfc policy and submitted the policy on 02-apr-2016 . During surreder time, hdfc representatives are confirm that i will get the money with in 07 working days but till now am not got my money. I tried to contact customer care executive and write main to customer care officer and visited to nearest branch but i could not get any response.

Actually i paid rs 1.08 but they are providing me only 62, 000.00, i asked explanation but they are telling many stories and policy scheme like that only but am not aware during policy taken .

Pls consider my complaints and take action against hdfc standard life insurance company

It has been about 4 months and ur bankers could not get my a trading account opened. I am a preferred customers since more than 15 years.I am being harassed by bankers at SEC 5 dwarka branch and no one .can do anything to them. the seem to be the managers of the bank have no intertest to safeguard reputation. How does the bank select such people. 4 Months with unlimited reminders. Only assurances without performance. If I bring it out in public forum it will be an eye opener for people. Will someone Call me?

Mr Shubham choudhary, Area sales Manager and Mr Gulshan Raj need to be removed from their positions for harassing a preferred account holder so ruthlessly..
Unfortunately, I have brand loyalty with HDFC bank which no hdfc banker cares, it appears. No one called me to check my problem has been resolved or not. Which world are we living in. Is it a big thing I am asking.

Is there anybody to help me HDFC bank or I have to be compelled to open trading and demat account elsewhere. I think No one cares inspite of my repeated complaints. Every body seems to save each other at the cost of your reputation.
Regards

sunil kumar agrawal. Ph [protected]
Cust ID 3670670

Loan account no 3210182 loan disbursed on 02/05/2008 at 14% and it increased upto 18% upto march 2014. After request as complaint they changed as base rate i. E. 12%
—
We are so sorry that you have not think deeply. You had received more interest from us by charging higher interest rate other than base rate without knowing to us as a money lender amounting approx. Rs. 160000/- since 2009 to 2014.
As human being it was loan which is secured for better development life of young entrepreneur.
There was so loss in business and your recovery officer was recovering amount from house but no body given idea for best and for lower emi today even we doing same business by paying regular installments and requesting to your institute for reverse the higher interest charged in excess of 12% since 2009.
The bank charged interest rate from 2008 at 14% and it was increased to 18% and not consider rate as base rate.
We have already mate at your loan process center but they unable do so.
My humble request to consider to change interest rate as base rate since 2009 to 2014 and reverse excess interest charged to this loan account.
Thanking you.

This is really pathetic! I have a problem with my internet account and I dont have a handy solution from any source of contact. If I call CC number It will never work or keep me waiting for hours together. If I try to submit a complaint, I dont have space to write what my problem was? I want someone to address my problem related to fund transfer immediately.

I was having HDFC Credit Card. in my credit card 6000 point was redeem by bank as cash Rs 2400. Aug 2015 i have given request to HDFC bank for redeem my point and i have paid payed credit card payment and Rs. 2400 have to adjust from my redeem point. but bank did not redeem my point and making penalty, interest and all charges.
i have communicate to customer care and by mail also settall my account and close my credit card.
now HDFC bank forcefully debited Rs. 9100 from my saving account.

The servises of hdfc are very poor.Yesterday i had went to bank but your executive not contact ne directly he tell another third party perso who is not a bank employee And wearing visitor card in unitech branch. I had applied many time for creadit card but your executive dont tell me the proper reason for dis approval. What a faltu service ad when ever i am calling they dis connexted my call. The poor service provided by any bank.