HDFC Bank Complaints & Reviews

I left job i have not closed down an hdfc salary bank a/c ([protected]) which was a salary account and was converted into a savings acocunt with out any notice nor any information ..When i checked my balance after two year its shown in negatve -6431, when i went nearest hdfc bank a/c jankipuram branch, lucknow i got information bank changed the my a/c into saving without my knowledge ..
He told this is a/c maintenance charge which are -6431 ..
But did not recieve any msg and nor any notice, , how can these charges be waived and cancelled
What i do--

Hai My name is Hareesha & my Customer ID is 21958400, i have applied for change of address on 4th april 2016 & it got updated only on 15th april 2016 . & i got a pass book on 16th april i requested to attest the photo of mine on the passbook, but the yelahanka, bangalore branch executives refused to attest the photo of mine even there is a RBI /2006-07/139, DBOD.No.Leg.BC.32 /09.07.005/2006-07 Banks are liable to provide photo passbooks to all the savings account holders.All they had to do was stamp on my photo fixed on the passbook. Was it so difficult? This is the customer service they offer.. Nationalised banks proove to be far better.

Dear Sirs,
My name is Mariyath Velapurath. I had taken a HDFC Life policy No. 14621483 through HDFC Bank Kannoor located in the KVR Tower Building in the year 2012
I was told very clearly that I have to pay the installments for 5 years and after 5 years the policy will be matured and I will be getting back my whole paid money with available profit in 2016 by October. Our two sons Fazil and Faizal also joined in similar policies
14619865 and 14619814 are their policy numbers.
All these amounts are being paid from my husband P T Aboobacker's NRE account with the same bank. Even my id number is registered with HDFC Life as his id number.
Now I am told that I have to wait for another 5 more years to get my paid money back which is ridiculous.
At this point I take up this matter to your grievance cell to have justice in my case and get my paid out money at least by completing 5 years in the month of October 2016
Kindly do the needful and advise me your course of action.
Best Regards
Mariyath Velapurath

Sir please know us reason that why cancelled my Cheque my saving a/c. No . [protected] cheque no.000003 dtd.[protected].because Sufficient Balance already Available. and in your bank memorandum didn't specified any reason only Wrote other Reason, I also asked bank authorised persons but he/she didn't know actual Reason for this matter .

Thanks,

For, Vijay H JADVANI

Sir,
we have only one atm of hdfc in our market sec 6 rk puram main market shop no 19, which is not working for the last ten days no responce is given when it will start again as we are facing lot of difficulty in geting our daily cash withdrawal & secoundly we find no help or security person at the atm to help or guide us
kindly do the need full as we are facing lot of problem

Hi,
This is senthilvel s and my credit card number is[protected].
I have availed a jumbo loan of 135000 and planed to foreclose that loan.
So that i have called the hdfc customer care, they said to deposit the remaining amount to your credit card account and again call us, we will close the loan.
I have deposited 10000 to my credit card account and made a call to them. They said, you cannot close your loan like that and we will give a account number ([protected]). This is your jumbo loan account number, we will refund the remaining deposited amount to your hdfc savings account, then you can transfer this amount to the jumbo loan account. I said ok, refund my balance amount to my hdfc savings account.
This happens on 8, apr 2016 friday. I didn't get my amount back, today (15, apr 2016) i called the customer care, they said we didn't raise any query and we are taking this query now. You will call this 20, apr 2016 and we will update you the status.
I did not get my amount.

I tried making payment of my Amex card amounting to Rs 23645 on April 13th. Though the amount was debited from my HDFC account but the same was not credited to Amex.
I tried 20-30 times reaching HDFC bank; but as HDFC is known for its worst customer care in banking sector, it didn't disappoint this time either. I have a confirmation message from HDFC that the amount was debited. Please ensure that either the amount get credited back to my HDFC account or payment Amex is made.

BRIJESH KUMAR
[protected]
[protected]@ABPNEWS.IN

Hi,

I have applied for loan (Personal) unknowingly via agency mobile number: [protected], loan application number 39106119, got only sms saying application approved processing like that etc.., while collecting cheque they said loan tenure is 3 years wherein i applied for 2 years.

Hdfc says agency mistake
Agency says hdfc mistake

Finally, they say agency people should write letter about mistake, amount not credited, application on hold. While tried to track application on hdfc site, it says no such application number exist

I have applied this in 3rd week of march, they dont provide any update, my mobile charges are raising due to calls to these ppl. Got fed up with both hdfc and agency i contacted(My bad time)

~sathya t

Dear Team

I Ankit Dhawan holder of account has been levied with AMB charges amounting Rs 3435/- My account was put on hold by the bank officials. Due to which I had a non operational account for 1 year.
After removal of my hold one day I find that my account was debited Rs 3435/- on the pretext of AMB Non Maintenance charges.

I have submitted the complaint with branch, Case ID 03830288 its been almost 10 days now i fail to get any action taken by bank.
I fail to understand why I would bear the cost of AMB non Maintenance charges when Bank had marked hold on to my account.

My salary account(In hdfc bank) was created by my previous company in 2014, I had left the company. After this i visited branch office to close my account last year but representative had given x... excuse and didn't close it. After that i didn't try.. Again I've joined another company and have to open again salary account. So that I logged into my hdfc account on 5th April 2016 and i see that i have rs -4k in my account. Now the charge has reached -5k. My hdfc salary account has been converted to savings account. I request you to please wave this charge off. I would want to transact again. Maintaining a minimum balance is not a problem if i was informed. So, if this charge is completely waved off. I will immediately transfer money to this account and maintain the minimum. Its really not fair going below zero for balance not maintained.


Hope to get a positive action on this.

I have applied personal loan around 15 days back and still it is not approved/reject, the guys who have collected the document having very casual approach and also the sales representative from HDFC bank (Dikshita Arora) who has logged in the file is also not picking the call too.


I urge you to highlight this case to HDFC bank so that appropriate action can be taken.

Thanks

I have been a HDFC bank credit card holder and loved using the card. However someone tried to use my card for a fraud and hence i hotlisted the credit card. Now when i request for a re-issue a new card. There is a fee that needs to be paid. When requested for a waiver, the rep responds saying that the fee cant be waived, if you can afford to pay, might as well cancel the card. And the only way to do it to write to us. Card closure are not entertained over the phone and no one has the time and there is no team nor supervisor to assist you with the same. Feel so helpless when you are dealt in such a rude way.

Hi,
I am rahul and my demat a/c number - 2674777 in hdfc sec. I was having doubt about the 18k amount debited from my saving account on 12th of apr'16...I followed up with customer service officer, hdfc sec at[protected] whole day on 13th of april'16 and made many calls to know why this amount was debited...There was no response and always i assured to get a call back with reply of my query...I did not get any response...However i called again and the samething repeated that i will get a call back with response...There was no response...The same thing i did in the evening...Same thing happened...There was no response...I was very irritated and i made call again at around 6.30 pm and spoke with prince and samething happened and this time i got the call from archna (Customer service officer). I had a long conversation with her but the she was not able to explain about my query and finally i did not get the proper reply and the samething happened and lady replayed that she will call me after some time because she want to see my ledgers, i said, "ok". After 2hr...I again called and i spoke to jitendra and asked about archna...Jitendra said that she has left for the day and i i cannot help u right now since the time is for close...

Now...I cannot connect with them since 4 days long weekends and i am straggling for money since the balance is nil in my account and i have so many commitment towards my family and some of commitments are like making payment to third party.

I request you to please take some strict action against this.

Regards,
Rahul

Hello team,

I am in contact with two hdfc bank person
1) rahul sharma - +91-[protected]
2) shruti desai - +91-[protected]

They have offered me a loan against hdfc life insurance policy. As they told, i have opened two policy one 30000 per year another 35000 per year. They told me they will send the loan paper within 10 days. But it's almost 2 months over, they didn't send any documents and not responding properly now. I don't know whether i am with correct person or not, although i got original policy paper.Please let me know if the loan offer was actually a fraud or bank provide such kind of offer.

Best regards,
Sakshi gopal halder
Mob - +91-[protected]
Mail to - [protected]@gmail.com

Sir /madam

I am saravanan from chennai & i am working in hyundai motor india ltd, i take car loan in hdfc bank villupuram branch, your representative mr. Pandiyan (Mobile :[protected]) he told me car loan rate of interest is 9.75 % due to co-orpate employee discount he giving me 9.25 %, and i checked hdfc website its show 9.65% so i also agreed.

Due to some reason my loan get delay, so i giving complaint again mr. Bala (Sale manager) & mr. Pandiyan and i received call from your crm (I forget his name)ïƒ mobile :[protected] & i explained to them, then mr. Balu called me re - apply my loan and approved my loan next 3 working days.
Now i received sms that my rate of interest is 10.8% why? Its changed.In your website its showing 9.65 % for car loan why for me rate of interest is 10.8 %,
After giving complaint against mr. Bala & pandiyan, so both of them purpose change my rate of interest also i did not received any sms/ e-mail or return letter from hdfc bank. Even your website is show less than 10.8 %
If 10.8 % rate of interest i do want loan in hdfc bank. Because icici bank provide me loan @ 9.75 % also in my company itself provide me personal loan @ 10.75% then why i should go for 10.8 %
Kindly change my rate of interest to 9.25 % otherwise i will cancel my loan also will stop my ecs and i will return your 4 lakhs

Loan details
Loan no : 39008337
Amount : 400000
Period : 24 month

"my self pradeep pandey now, i haved called to customer card taken information about unbilled credit amount phone banker reply me good but he told me sir one more facility is there can i ragistired your mobile no. because you are using postpaid mobile connection.

monthly unbileed balance you have paid month on month so, once you ragistered your no. your unbilled amount auto debit in particular operation no [protected]. i said no i have not interested if in case you given free facility then i am agree he said no.

after closed the discussion he said ok sir i am just ragistered you mobile no. n without your confirming balance not dispute in your account.
in future requirement for the same you need to call us then your no will be ragistered.

i said ok but without any informing any balnce disduction in my account you are responsible for it.

means your service provide he said ok.

now, i am just check my credit card bill on march auto dispute in my account 924 inr and also check website april mai bhi deduct hua hai 359 inr amount
so, my concern is without my confirmation how its possible to diduct my amount sir please check where is the gap and who is responsible please resolve my case and refund my dispute amount. do needful."

Made booking for return flight using hdfc smartbuy offer with goibibo on 14th of march 2016 and got a failure notification email saying that money will be refunded. On which i made my bookings using another website. After which i get confirmation mail suddenly from the hdfc smartbuy collborated with goibibo bookings. On which i contacted them asking for cancellation and full refund of money becuase of faulty email.
After 25 days of continuous follow up they send an email that you need to contact goibibo for this.

Really? No value for customer's hard earned money and time. Trash service.

Need my refund immediately.

Query reference number for this correspondence is [protected]
Booking id - tuaj6wzlx

Sir,
i hereby inform you that i am hdfc credit card holder having credit card no.[protected].
I already booked a complaint for cancellation of my credit card also informed to customer care from past 4 moths but still receiving a calls like i have swiped a card which is not even activated from my end.
We request you to pl do the needfull & oblidge in this matter

thanks & regards
Hariprasad H

Initially when someone dont know about the credit card and hdfc's customer care matrix, its great feeling to have a credits card of hdfc.. Feeling free feeling great and warm with the card,, frist they offer again and again you to own a credit card but when you as soon as use it these all again and again call you for more and more purchase of products with the tools of marketing psychology.. And when you do it all these call you and they will not let you sleep peacefully... You will pay a major portion of your sallery in card and yet the due value doesnt change... So dont be fool for these kind of offers.. And these hdfc dogs search always to trap an innocent person for his/her mental and economical harashment...

I have taken a consumer loan of a led tv in delhi.that time you offer to me a emi card that card limit was 36 thousand I have applied for emi card and i had payed 250 rs for emi card . Emi card was send to my address at the time that time i was out of station for two days. So emi card was returned to your office .Sorry for inconvenient, so i want to emi card. Again & resend to my registered address . I will receive the emi card i need a emi card on urgent bassis please reissue the emi card on priorty and you can check all details from mention number
Thank you akshay kumar
[protected]