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HDFC Bank Complaints & Reviews

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Updated: Dec 9, 2025

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Address: Mumbai City, Maharashtra, 400050

Website: Hdfcbank.com

I recently got upgraded from a platinum to a regalia card which is one of the topmost cards available with hdfc.
One of the benefits was a gold membership with taj innercircle and several vouchers for free lunches and discounted stay at the taj.
Been more than 2 months now that i have been following up with hdfc but my taj membership card and vouchers have not reached me.
Have called their customer care center and spoken with several floor supervisors and all keep assuring that they will look into it and ensure i get my package.
Have even complained to my relationship manager and taj innercircle too but still no assistance from any of them.
Hope that this complaint on this forum will help me resolve the issue.

Apr 16, 2016

Complaint marked as Resolved

Had to follow up with the bank and Taj Innercircle separately. Finally the girl at Taj coordinated with the bank people and resolved the issue. Received the card and vouchers finally. Thank you.

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 6, 2016

Verified Support

Dear Customer,

Please write to [protected]@hdfcbank.com along with your card and contact details, with ref ID-TTU[protected] in the subject line. We will check and get back to you.

-Manoj
HDFC Bank Customer Assistance

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Address: 560075

Website: WWW.HDFC.COM

I got a call from hdfc credit card an year before. I said i dont want credit card, but that lady humbled and said she will get money if she sell the card. Then i heard the pros and cons over the credit card. She said "its free credit card and no annual charge". So i accepted. An year gone, then i received monthly statement with annual year fee. Then i called to hdfc customer care, they said that is chargeable card. After fight they said they are taking complaint then they said i no need to pay annual fee, it will get reverse by next month statement. So i didnt pay for that, remaining amount i paid it. But next month statement also annual fee was there. Again i called and explained the scenario they said they are taking complaint again and no need to pay annual fee. But surprisingly next month statement i got annual fee with interest they added.

I called and shouted then they said i need to pay annual fee then they will cancel the extra fee. I was helpless, if i wouldn't pay annual fee again i will get interest. So i paid it. But next month statement i got the interest amount alone. I was hopeless and i paid everything. And i called to hdfc and said cancel my card since no pending charges with me.

Now they are saying i need to write a letter and i need to hand it over to any bank or any atm center or i need to courier it.

Please guys this hdfc bank is pakka fraud bank, they want to sell their product and wont give any customer service at any cost.

Through this bank from india.

Thanks.

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 6, 2016

Verified Support

Dear Customer,

We regret the inconvenience. Please mail us at [protected]@hdfcbank.com with your card and contact details, and ref ID-TTU[protected] in the subject line. We will check and get back to you.

-Anay
HDFC Bank Customer Assistance

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Address: 400067

For any deduction bank needs notification from rbi. Hdfc has to provide notification of rbi or else it has no rights to deduct such amount. Even hdfc has no sham to to say it as "a nominal charge". In a year it will be 400 + tax. Why a customer has to bear this. If bank needs more business they have provide facility. But not on customer's cost. I have also charged by same amount for "programmanagement fee jan-mar16 230316". In a year never any rm had call me for any purpose. Even today on 04/04/2016 i called twice rm but he had no curtsy to call back. So what purpose the bank is charging. Just for profit making only... Please credit the same to my account or else so me the type of account in which such charges are not levied.

HDFC Bank customer support has been notified about the posted complaint.

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D

darshangets

from Jamnagar, Gujarat

Apr 5, 2016

HDFC Should convert this name Programme Management Fee into maliya recovery fee

Same issue to all hdfc account member

HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 6, 2016

Verified Support

Dera customer,

HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and more. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.

-Anay
HDFC Bank Customer Assistance

M

manojbhoi35

from Bengaluru, Karnataka

Apr 7, 2016

HDFC customer care give falls information & charged 238 rupees on card upgrdation.
They said it is free but they reduced my reward point.

J

Jignesh Nalin Shah

from Mumbai, Maharashtra

Apr 19, 2016

Hi All

HDFC bank has credited the charges back to account.

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Address: 400068

Website: www.hdfcbank.com

I have done 3 times do not call registration (2 in jan 2016 and one today i.E. 4 april 2016) for not to get any sms, promotional mailers of my hdfc credit card. But still i am receiving. The form do not give any request number after registration as attached in the image. Just they write "thank you for sharing your preferences with us. Please give us 45 days from the day we receive this request to action the same".

Also...

+1 photos

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Address: 500089

Website: na

HI Sir,

I have issue with HDFC bank credit card debt management team ([protected]@[protected], she is in HDFC Delhi Office Branch), she is so much rude whenever she want she can hangup the call in-between talk and she is not ready to give me the account statement and not ready to talk over the email. I simply asked her to share the details for my account where I have used my credit card which went to beyond 5000. And every-time I am getting calls from different-2 HDFC bank employee (Gaurav-[protected] and Pankaj-[protected]) and they misguide.

I need simple thing, whatever is pending with me, I will pay and whatever pending with HDFC bank (my reward points), bank need to pay me as that is my money.

According to my understanding, I have payed around 6700 in last month of credit card and after that I have used only 282 something rupees from the card, but when I went to pay that amount from netbanking, it started showing me zero. So I have requested customer care executive to close and and updated my number, but anyhow I did not receive any call. But after 7 months I got a call from HDFC and they are asking me to pay around 5000, so I asked them to share the final 2 months statement, so that we can come with the actual amount or if I am missing anything, so that concern can be sorted out. But HDFC bank is not ready to share anything, only want me to pay 5000 without any proper information.

Please help me out with this issue as I am employee and pay my taxes on time. But these HDFC bank peoples are making my life hell.

Best Regards,
Ranjeet Singh
[protected]

HDFC Bank customer support has been notified about the posted complaint.

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R

rinku00143

from New Delhi, Delhi

Apr 4, 2016

Please help me out with this issue.

HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 8, 2016

Verified Support

Dear Mr.Singh,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Bejoy,
Customer Care Assistance.

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Address: Lucknow, Uttar Pradesh, 226016

Website: hdfc

I have applied for a credit card.have given all the documents in feb to an executive named rahul but he never replied back n never bothered to inform after that...i called him n texted him ann number of times but he put my number in blacklist n when i tried to contact him through another number he disconnected the call. I do not want any service from hdfc now. I want an immediate action against him
name :rahul
Number: [protected]

Aug 9, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 6, 2016

Verified Support

Dear Customer,

You can write to us at [protected]@hdfcbank.com along with the card details, caller details, no. on which the call was received, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

-Anay
HDFC Bank Customer Assistance

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Address: Faridabad, Haryana, 121005

Website: www.hdfcergo.com

My policy number is [protected] which is due for renewal on 21 apr-16 and below mail i have received from bank:

Dear pradeep kumar sharma,

As our valued customer we thank you for choosing hdfc ergo as your preferred insurance partner. We would like to bring to your notice that your motor insurance policy reference number [protected] is due for renewal on 21-apr-2016. We request you to kindly renew your policy before expiry date to continue enjoying the benefits and coverage under the policy. Please note your renewal premium amount is rs. 6690.

But while making payment premium was showing 10700 rs and i spoke to customer care they said we dont give complete premium charges it was not as [per your policy zero dep renewal amount you have to pay what is showing on payment gateway what stupid system is this i request to all not to take this policy they are such cheaters.

I am going to lodge a case on consumer court

HDFC ERGO General Insurance customer support has been notified about the posted complaint.

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Address: Bangalore, Karnataka, 560024

Hi sir
This is manjunathgouda B, my customer id is 51844063...
Ny closing balance is 12250/- rupee but it shows 9098/- rupee in available so 3000+plus amount is varying so how did this happen...
please give the exact reason.why it deducted..

Regards
Manjunathgouda

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 22, 2016

Verified Support

Dear Customer,
We regret to inform you that we cannot disclose your account details (Account Balance or Transaction details) on e-mail. This is due to security reasons.

You can check your account balance, by calling on our toll-free number[protected] from your mobile number registered with HDFC Bank for SMS Banking. You will receive SMS with balance available in your account on the registered mobile number.

Alternatively,

You can visit the nearest Branch or access the Phone Banking / Net Banking / ATM / SMSBanking.

Kindly visit the following URL to access information on our Branches as well as our PhoneBanking numbers:

http://www.hdfcbank.com/personal/ways_to_bank/ways-to-bank-landing

We trust you will appreciate and cooperate since this is to protect customer's interests.

-Anay
HDFC bank Assistance

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Address: Imphal East, Manipur

Website: www.hdfcbank.com

Dear sir,
I have paid a settlement amount on my credit card of hdfc bank but they are not giving any clearance from my cibil score. Please let me know if i can get the credit card account be removed from my cibil score as it is already been settled and closed. Please help any other means.I am having problem for any financial assistance to be availed.

Thanks

Lalitkumar mayengbam

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 4, 2016

Verified Support

Dear Lalit,

Request you to write to [protected]@hdfcbank.com along with your card and contact details with ref ID-TTU[protected] in the subject line. Will revert on priority.

-Anay
Customer Care Assiatnce

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Address: 411018

Website: www.hdfcbank.com

I can see that the HDFC bank has deducted Rs. 114.5 from my account under the name- Program management fee for Jan-March 2016. What is this fee about? What is the program the bank is offering? The bank did not notify me earlier about any such fees. I did not opt for any service, hence to deduct customer’s money without taking their concent is not lawful.

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 4, 2016

Verified Support

Dear Rakzim,

HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and many others.
A nominal charge of Rs. 100.00 plus taxes per quarter, per customer is being introduced as a Programme Management Fee, for Savings and Current Account holders which is applicable from Jan'16 and will be levied to your account in Mar'16. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.

-Anay
Customer Care Assistance

R

rakzim

Apr 6, 2016

I am holding a NRE account and Nothing such facilities are/were provided to me and without my written confirmation bank are not supposed to deduct any amount.
This is a clear cut disagreement in my terms. I feel cheated in this regards.

A

Abhinavgupta273

from Delhi, Delhi

May 2, 2016

Rs 100 may be "nominal charge" for HDFC bank, but for us it represents substantial amount of money. If it is nominal then I request the Bank to bear that charge from its deep pockets.

Regards

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Address: 400066

My name is Shubhanan sathaye
I am having a regular saving account with HDFC. I can see that the HDFC bank has deducted Rs. 114.5 from my & my son's account under the name- Program management fee. What is this fee about? What is the program the bank is offering? The bank did not notify me earlier about any such fees. I did not opt for any service, hence to deduct customer's money without taking their concent is not lawful. I want this so called fee deposited back to both accounts.

Apr 4, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 4, 2016

Verified Support

Dear Shubhanan,

HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and many others.
A nominal charge of Rs. 100.00 plus taxes per quarter, per customer is being introduced as a Programme Management Fee, for Savings and Current Account holders which is applicable from Jan'16 and will be levied to your account in Mar'16. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.

-Anay
Customer Care Assistance

D

darshangets

from Jamnagar, Gujarat

Apr 5, 2016

Hdfc should name like "maliya recovery fee"

D

darshangets

from Jamnagar, Gujarat

Apr 5, 2016

HDFC Should convert this name Programme Management Fee into maliya recovery fee

Same issue to all hdfc account member

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Address: 400102

Dear, Sir/ mam

I am Dheeraj chhatlani, I am customer of hdfc bank credit card since last Oct 2010, but i bought a mobile thru Hdfc credit card on 18/10/2015 and that time there was cash back offer 15% which i get on 17/01/2016 but still i didn't cash back

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 8, 2016

Verified Support

Dear Customer,

You can write to us at [protected]@hdfcbank.com along with card details, transaction details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

-Anay
HDFC Bank Customer Assistance

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I noticed that hdfc bank has charged programme management fees to my savings account when my account even does not match the given criteria for being treated as a preferred customer. Further, they have sent no notification to me for upgrading me as their preferred customer. And when i asked them about degrading the status of my account, they say i have to visit the nearest branch for the same. I am calling their rm for last few days & yet no response. The bank has just ended up causing me inconvenience.
They have also been charging me for the neft transactions i do. If am a preferred customer & they charge me for the same, then why do they charge for my neft transactions too. Am very disappointed with the services of hdfc bank, especially for their poor customer support after raising a complaint. When i try to trace my complaint status with the reference number they had given me, it says that my reference number cannot be traced & i have to reach a nearest branch.
Am going to close my account with this bank as they simply focus on charging me fees for which i am not entitled to pay. And also am planning to file a complaint with the rbi regarding the same.

Apr 12, 2016

Complaint marked as Resolved

Am very pleased and satisfied with the response of the HDFC Bank & their Customer Support. I mailed to the email address given in this forum and also raised a complaint in their official website. I got response within reasonable time (within 72 hours). Mr. Nilesh Gawde, explained me the details of the charge & also accepted my request to reverse the charges. I also got a call from the Bank intimating me about the reversal of these charges. My sincere thanks to the Customer Support of the Bank.

HDFC Bank customer support has been notified about the posted complaint.

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S

somdebasish

from Hyderabad, Telangana

Apr 3, 2016

HDFC Bank Programme Management Fee.

My name is Debasish Som

I am having a regular saving account with HDFC Bank. To my utter surprise I can see that the HDFC bank has deducted Rs. 114.5 from my account under the name- Program management fee. What is this fee about? What is the program the bank is offering? The bank did not notify me earlier about any such fees. I did not opt for any service, hence to deduct customer's money without taking their concent is unlawful. I want this so called fee deposited back to my account forthwith with compensation as they failed to give proper reply to my phone call made to them seeking explanation.
When called and informed about this to customer care service, they disconnected the call.

HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 4, 2016

Verified Support

Dear Debasish,

HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and many others.
A nominal charge of Rs. 100.00 plus taxes per quarter, per customer is being introduced as a Programme Management Fee, for Savings and Current Account holders which is applicable from Jan'16 and will be levied to your account in Mar'16. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.

-Anay
Customer Care Assistance

S

somdebasish

from Hyderabad, Telangana

Apr 7, 2016

Hi Anay,

Just to inform you the Relationship Manager that you have mentioned in your mail has not picked up the call when tried and after several attempts her associate received the call and assured me of conveying her my message and arrange a callback for me. As of yet none from your dedicated Relationship manager, Nitha, cared to clarify my concerned query over phone. No SERVICES as mentioned by you have been availed by me during my 4 long years of sweet association with you.

It is also clear from your reply mail that you have deliberately EVADED my points raised before you point-wise as to why I was not intimated beforehand when all contacts details were there with you? Why you have not followed the protocol before debiting/deducting the amount from my account and whether I am interested to go forward with these changes or status of the account.

I am NOT satisfied with your reply and SERVICES and would like to approach proper/competent/appropriate FORUM for compensation, if required, if you don't refund back my money debited which was arbitrarily and unlawfully deducted by you in the pretext of CLASSIC CUSTOMER.

I would therefore urge you to settle my account with you by refunding my monies unlawfully deducted by you and degrade my status from so called CLASSIC CUSTOMER to ordinary customer and let me know the procedure to close my account with you forthwith as I have several fixed deposits with you.

Thanks a lot for your arbitrary action without customers' consent for upgrading ordinary customers to CLASSIC CUSTOMERS and then in the NAME OF SERVICE deducting/debiting monies from us.

Regards,
Debasish Som

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Address: Chennai, Tamil Nadu, 600042

I have used last 5 years HDFC credit card. Unfortunately myself some of the financial problems there. Last 2.5 years I have paid-up Minimum dues, financial charges, late payment charges, over due charges and Tax also.

Card Limit is Rs. 25000/-

But I have paid Last 2.5 years Rs. 21000/- for Minimum dues, Financial charges, Late payment charges, Over due charges and Tax also. After that i have go for settlement amount Rs. 21200/-.

Card Num: ************** 6321

I called so many times to customer services. I request settlement, they said not giving for Rs. 25000/- settlement. Every month paid-up Minimum dues, Financial Charges and Tax total amount is Rs. 21000/- paid-up.

My salary account HDFC directly my blocked and take my salary HDFC, No intimations for me.

Customer services and Executive I mentally collapsed trying Up-Normal condition situation created. If anything happened for me, full reason HDFC credit card divisions and HDFC Bank.

Nowadays HDFC Bank heavy mentally Touchier everyday called so much of pressures and my health also problem tress.

It will any happened full response for HDFC Bank.

I have recorded every time ask about credit payment.

Thank you
Ram - [protected]

May 29, 2016

Complaint marked as Resolved

I got settlement amount is Rs. 21, 100/- On 24th May-2016, but already paid-up Rs. 16, 450/- They are told next month salary fully getting HDFC without settlement. That's why getting go for settlement, they are creating big issue will happened for feature about loans and everything. plug with check leaf of amount in 21, 100/- I'm really saying MAR to APR my account holding so many bounds there especially loan amounts only they are charged Rs. 1260/- penalty, loan amounts also I didn't late payment on MAR to APR regularized every month On 4th day paid Loan No. 23239648 Please revised my loan extra payment charge Rs. 1260/- Thank you..

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 7, 2016

Verified Support

Dear Customer,
We have responded to your e-mail on April 05, 2016 vide reference number[protected].

-Anay
HDFC Bank Assistance

R

Ram25011983

from Mumbai, Maharashtra

Jun 6, 2016

Again again anything charges drawings my account ECS return charges:
25-May ecs chagrge 050516. Rs. 12.00
04-Jun DR ECS 070516. Rs. 858.75
At time of account hold but funds is available there. 1792/-

ECS amount is paying Rs. 275 & 318

I'm already paid so much off amounts.. Still they are getting amonts ECS return charge Rs. 870.75/-

Please revised that amounts.. Rs. 870/-

I'm very very disappointed about HDFC's bank, mantel tourcher, discloupse of mind.

They are creating susaid attempted situation it will anything haapend response of HDFC BANK.

My credit card limit Rs. 25000/-

[protected] to[protected] I have paidup Rs 13461/-

30APRIL2016 Rs. 2600/-
17MAY2016. Rs. 1792
25MAY2016. Rs. 2908/-
Every month of Check
[protected] Rs. 2950/-
[protected] Rs. 2950/-
[protected] Rs. 2730/-
[protected] Rs. 2590/-
[protected] Rs. 2590/-
[protected] Rs. 2590/-

That amounts are paying in feature, I didn't yetting food regularly because complstion paying amounts.

Everyday my health problem is increasing it will be chance of died.

They will happy HDFC BANK

list of members..
Pramod
Yasodha
Srivasan badmanaban

R

Ram25011983

from Mumbai, Maharashtra

Jul 11, 2016

Dear sir,

A/c No. [protected]

I have so many problems with HDFC Bank last six months. Again, again problem creating HDFC Bank for my Account. So much of amounts paid Check Bounds. This month beginning showing the minus value in my account balance, after that salary credited that amount not adjusted of minus value of amount Rs. 200/-.

I have paying my Insurance and ECS amounts regularly debiting in my account, having of sufficient amount in my account but showing the main balance and ledger balance different amount showing there. ECS not regularized this month.

Every months anything Issue creating them self, i'm mentally dis appointed.

Why this kind of Issuance with my account status please resolve ledger balancing amounts.

Thanks Regards

Ramu - [protected]

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Address: Chennai, Tamil Nadu

Bank executives are explaining for what reason it is deducting and they not explaining why it is not informed to the customers. HDFC bank started these kind cheap things now a day. HDFC should tell the reason why this is not informed to the customer earlier. Moreover HDFC bank telling "host of exclusive privileges" they are not giving it for maintaining small amount like 1, 000 as minimum balance. Already they charged for alert messages. Last year also they hiked the locker fee without any information. Please reply properly.

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 2, 2016

Verified Support

Dear Customer,

HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and many others. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.

-Bejoy
HDFC Bank Customer Assistance

D

dineshg01

from Chennai, Tamil Nadu

Apr 4, 2016

Why it is not informed to the customers

A

Abhinavgupta273

from Delhi, Delhi

May 2, 2016

Rs 100 may be "nominal charge" for HDFC bank, but for us it represents substantial amount of money. If it is nominal then I request the Bank to bear that charge from its deep pockets.

Regards

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Address: Kolkata, West Bengal, 700092

Website: www.hdfcbank.com

I am a savings account holder in hdfc bank. On 28th march 2016 the bank deducted rs 114.50 from my account in the name of "program management fee" without notifying me about it and without my consent which is totally illegal and fraudulent. I request you to take action against the bank for the same.

Branch name: jadavpur - subodh mulik road
Address : 5/1, subodh mallick road near 8b bus stop jadavpur kolkata-700032 west bengal india
Tel. [protected]
Fax. 033-[protected]

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 2, 2016

Verified Support

Dear Customer,

HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and many others.
A nominal charge of Rs. 100.00 plus taxes per quarter, per customer is being introduced as a Programme Management Fee, for Savings and Current Account holders which is applicable from Jan'16 and will be levied to your account in Mar'16. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.

-Anay
HDFC Bank Customer Assistance

A

Abhinavgupta273

from Delhi, Delhi

May 2, 2016

Rs 100 may be "nominal charge" for HDFC bank, but for us it represents substantial amount of money. If it is nominal then I request the Bank to bear that charge from its deep pockets.

Regards

T

trib

from Delhi, Delhi

Oct 27, 2016

HDFC is biggest thief in our banking.. has it been SBI deducted such money media has created a big noise..
we should take HDFC to consumer court. I am also be sending this kind of cheating to Priminister office.. Arun jettly may not act but Modi will

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Address: Ludhiana, Punjab, 142026

Website: hdfcbank.com

I have a classic saving account in Hdfc bank. At the time of opening account they notify me that no charges are applicable for classic customer but now they deducted 114.5 rs for so called programme management fees. When contacted with branch they said extra facility is provided with it like credit card or demat account. But I am not availing this facility nor I want it. This is fraud and I want my money back.

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 2, 2016

Verified Support

Dear Customer,

HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and many others.
A nominal charge of Rs. 100.00 plus taxes per quarter, per customer is being introduced as a Programme Management Fee, for Savings and Current Account holders which is applicable from Jan'16 and will be levied to your account in Mar'16. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.

-Natasha
HDFC Bank Customer Assistance

R

rajneesh12

Apr 21, 2016

Please write to Reserve Bank of india with this complaint. if there are many complaints RBI will take action. I don't think IRDA has any say in this.

there are many colleages in my office who have bank account in HDFC bank.

we are writing to Reserve Bank of india.

go to Reserve bank of india website to lodge the complaint.

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Address: Lucknow, Uttar Pradesh, 226010

I have an account previously it was salary account later bank converted it into the savings account and since last one year i am not using the account, now i logged in and saw that the balance is -5000. according to RBi policy bank should not let customer's account balance go negative, according to RBI bank should inform customers about this and limit the services related to the bank account but balance can not go in negative. I did not get any sms or email regarding this.

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 2, 2016

Verified Support

Dear Customer,

I request you to share your account/customer Id and contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better .

-Bejoy
HDFC Bank Customer Assistance

S

Steven Walter

from Delhi, Delhi

Apr 2, 2016

done

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Hello Team,

I have taken two personal loan from HDFC Bank.
Loan no : 28091125 at interest rate of appox 14%.
I have paid 22 EMI till now. I could see in Capgemini Office Bangalore, HDFC guys are offering loan at 12.75%.

I also paying approx 15% interest on other loan : 31330467.
My wife also paying same amount of interest, loan : 28031298, 30851188.

You can see I am paying lots of interest for the loan. Kindly provide some concession on interest please.
Kindly reassess this request and provide some concession on loan interest.

reg, Avinash

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 12, 2016

Verified Support

Dear Customer,
We confirm our branch official Ms Harsha. has sent you an e-mail to assist you with your query.

Please feel free to write to us at: [protected]@hdfcbank.com for any further assistance / clarification and we shall be glad to assist you

-Anay
HDFC Bank Assistance

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Address: Bhopal, Madhya Pradesh, 462042

Today i checked my account and there was a deduction of Rs. 114.50 without any prior notice nor there was any notification of deduction through email or SMS. Just checked my account summary and there was a deduction.

+1 photos

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 8, 2016

Verified Support

Dear Customer,

HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and many others.
A nominal charge of Rs. 100.00 plus taxes per quarter, per customer is being introduced as a Programme Management Fee, for Savings and Current Account holders which is applicable from Jan'16 and will be levied to your account in Mar'16. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.

-Bejoy,
Customer Care Assistance.

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