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HDFC Bank Complaints & Reviews

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Updated: Dec 9, 2025
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HDFC Bank reviews & complaints page 1336

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B
b0k
from Patna, Bihar
Apr 19, 2016
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Address: Patna, Bihar, 80004

Dear sir,

I am abhishek kumar emp. Code- 124742 and my pf a/c no. Mh/ban/ 0211273/000/0111357
Transfer d in my saving a/c in 16th jan.16. But according to bandra pf office my saving account
Number is wrong so your amount could not transfer d, then bandra pf office said me that your advance
Payment receipt form submitted in your company. I submitted advance payment receipt & cancel chque,
Xerox bank passbook jan.16 at hdfc life in patna office

But not revived advance payment receipt in pf bandra office till date.
So, i requested you please grant me submitted advance payment receipt.
Please reply.

Thanks & regards,
Abhishek kumar
Mob- [protected]
Patna.
HDFC Life customer support has been notified about the posted complaint.
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    jennifer rachael
    from Mumbai, Maharashtra
    Apr 19, 2016
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    Address: Karimnagar, Andhra Pradesh, 505209
    Website: Hdfc

    Yesterday I have done online payment for B.E.D entrance but the transaction was not completed but the amount has been deducted in my hdfc savings account. Amount is Rs. 151.29/-(one hundred and fifty one),

    So immediately i called to hdfc customers care services for 4 times but nobody giving proper response. My account number is [protected] and customer ID is 53324177 Ramagundam branch, karimnagar district.


    My name is Mathews Nelson,
    HDFC Bank customer support has been notified about the posted complaint.
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      Y
      ymjadhav
      from Noida, Uttar Pradesh
      Apr 19, 2016
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      Address: Pune, Maharashtra, 411001
      Website: www.hdfc.com

      Credit protection charges (Insurance) is deducated from my personal loan disbursement for pl account no: 38589766 without any agreed terms.

      It's very unfortunate that this happened, when i contacted the contact person namely devang thakkar from bund garden, pune branch. He said by mistake it was punched and will be refund back shortly but it's almost 12 days i have not received any refund. I hope this complaint will help me in getting my money back.


      Yours sincerely,
      Yogesh jadhav
      [protected]
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We are working on your concerns[protected], will get back to you in 5 working day.

      -Anay
      HDFC Bank Assistance
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        S
        sandeep083083
        from Bengaluru, Karnataka
        Apr 18, 2016
        Resolved
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        Resolved

        Address: Bangalore, Karnataka, 560100

        I have recently closed my hdfc credit card account - [protected] by paying entire due amount on the card on 10th of march.
        In my latest cibil report, hdfc has updated status as "written-off" .
        The status should not be "written off" when i paid the entire due amount which was pending on my card.I even got the noc for no dues from hdfc bank.
        This mistake from hdfc needs to be corrected from hdfc side in my cibil report.

        Regards
        Sandeep
        [protected]@gmail.com
        Aug 5, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Sandeep,

        Our Credit Card Team has responded to you on email vide interaction ID:[protected] on April 19, 2016.

        -Anay
        HDFC Bank Customer Assistance
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          S
          sreelathachikkaraju
          from Hyderabad, Telangana
          Apr 18, 2016
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          Address: 500083

          Funds depostied for medical emergency are kept on hold inspite of talking to hdfc bank and hdfc credit customer care
          Stating will do credit card payment in 2 days.
          Tried reaching hdfc collections customer and tried calling 4 landline numbers given by both hdfc bank and credit card no boday picks the call and nobody responds
          This is the worst service. I need the amount to be released on priority without any intimation and notification it is kept on hold
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          I request you to share your card/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
          cust id 53326180
          I am not convinced with the explanation given by the credit card collections manager.. I was told to pay complete amount 59K and get your 20k released.I told the manager to get the 20k diverted to credit card and regularize my card. He says Card is permanently blocked and you will not get any further card and it will not be activated by HDFC. Also I told him the Address in my account and Credit Card doesnt match Why is it linked up. He told we have some criteria we will link and hold funds. Pay outstanding and close your card. If I had to close my card and not to get any card or account with HDFC.. I wouldnt have had so many transactions and Card. Thanks for your worst service and reply.. This is not expected from Collections MAnager.

          I alredy mentioned amount is required for Medical Emergency... Inspite of telling these things it is not done and infact I have to pay another 40k to close account with HDFC. IF something goes wrong with patient and Im unable to do payments at Hospital Mind you I am going ahead with all medical docs and lodge in National Consumer complaints. THis is not the way to talk to a customer.

          THanks,
          Sreelatha
          Hello team,

          I received the below notice. I tried calling both the numbers mentioned in the notice[protected] and [protected] and nobody picks up the call. I have already mentioned in the complaint id in consumer complaints:hdfc bank complaint status update [id: 1268794] also in http://www. consumercomplaints.in/my-complaints. Html to take the funds and update it to credit card they are not ready to do. Now from where do you want me do the payment keeping the funds on hold and asking me to get more funds and do the payment makes no sense. If i had so much of money why will i ever go for a credit card. Update the hold funds to credit card and i need time for rest of the amount payment. When i spoke to credit card manager i already told him same when executive called me i told same he said he will arrange call from another manager for amount to be updated to credit card but there is no call back till now..

          Someone please reply or call me on [protected] my cousins number. Its been days time is passing but u people are not working.

          Thanks,
          Sreelatha​​

          Without intimation funds are linked and on hold - Comment #2366559 - Image #0
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            D
            dhananjay panday
            from Chandigarh, Chandigarh
            Apr 18, 2016
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            Address: Varanasi, Uttar Pradesh, 221002
            Website: www.hdfcbank.com

            Sir i want to completely block the hdfc credit card..In blind way we are paying bills of the credit card, , , there are no monthly bills and statement on my email, , no supportive customer care executive team, , , as due to busy shedule we dont have time to look over it but when we think about it it always an unpleasent feeling like saahukaar of classic movies as we paid much more than we used and yet the due amount is there...I advice you all fellows to never and never think about hdfc credit cards...As they will tourture you a lot...They have whole torture package...So remain allert of hdfc matrix...Its not a nice feeling to own it...Kindly help me to how to block it .I will be very thankfull to you..Thanking you dr.Dhananjay pandey[protected]
            HDFC Bank customer support has been notified about the posted complaint.
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              H
              Hetanshi Desai
              from Pune, Maharashtra
              Apr 18, 2016
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              Address: Mumbai City, Maharashtra, 400092

              My name is nita desai, i got a fake call from hdfc bank about redemption of credit card points, asked for all information, they said you will receive a message with a code kindly give the code, did not realize it is a fake call so i gave the number with was the otp, rs. 9880/- got debited from my account, the fraud transaction was made to buy a motorola phone from ecommerce portal.
              I called in for help at hdfc asked them to cancel the transaction and deactivate my card, my card was deactivated and i was asked to fill a form and send it to their investigation team
              After sending all details required, i get a stupid mail from hdfc investigation team saying that it was an authorized transaction and we will have to pay the bill for it.
              I dint understand if consumer of credit card is saying it was a fraud transaction cancel everything, instead of canceling the transaction hdfc is encouraging the fraud thieves to do this with others
              If they could contact the seller from the ecommerce portal n cancel the transaction the problem would have been solved there and there.
              So now the thief has already received the motorola mobile phone and we a liable to pay for it.
              This is not fair for a customer who is using hdfc services since a very long time.
              Kindly help
              Contact number - [protected]
              HDFC Bank customer support has been notified about the posted complaint.
              hi All, the moment you submit a complaint in consumer complaints i[censored] had put your number in the complaint, you would get call from fraudster asking you to share your paytm or bank card details . Be aware of such fraud calls. Just ignore such calls. They pose like bank customer care people.
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                F
                Faizan Ahmad01
                from Hardoi, Uttar Pradesh
                Apr 18, 2016
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                Address: Lucknow, Uttar Pradesh, 226001
                Website: www.hdfcbank.com

                I joined a company . As a joining formality the company has opened my salary account in hdfc bank, it was a salary account and i was told that i don't need to maintain any balance in this account ( it's a zero balance account).
                Due to some reasons after 9 month i left that company . Also, i called hdfc customer care to close this account, and they said that, they we'll take follow
                . Up on this. I got no any massage regarding this charge from two year ..He hide me from this, no one told me regarding this..Nor any massage
                After two year i got massage (-6431.40)
                I don't understand why this charge for a zero balance account?
                My number is [protected]
                From this num you got my bank a/c number
                HDFC Bank customer support has been notified about the posted complaint.
                SalaryA/C Number Is- [protected]
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                  F
                  friendrider
                  from Mumbai, Maharashtra
                  Apr 17, 2016
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                  Address: 641041
                  Website: oxygenwallet and vodafone

                  I had a call from a woman claiming to be HDFC credit card office, ([protected]). She claimed that she will redeem my reward points against my credit cards. She already had my full 16 digit credit card number, and asked for the expiration date and CVV. After a long argument, I revealed the details. She misused my card for the payment of Rs. 2500/- twice to pay online shopping with oxygen wallet and vodafone payment through mpesia. Please try to find the culprits. Thank you
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  I request you to share your card/customer Id, caller details and contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better .

                  -Bejoy
                  HDFC Bank Customer Assistance
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                    A
                    Adarsh_Thakur
                    Apr 17, 2016
                    Resolved
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                    Resolved

                    Address: Chandigarh, Chandigarh
                    Website: www.consumercomplaints.in/new_complaint

                    1. Late fee was charged without any dues pending, i don't know why it happens.
                    2. When i had payed my all dues within the due date in fact had payed extra over my dues how did my account overdue.
                    3. My due date of first instalment was 05/02/2016, i payed it all on 28/01/2016.
                    4. My due date of second instalment was on 07/03/2016, i payed this all in instalments i.E. On 08/02/2016, 18/02/2016 & 06/03/2016.
                    5. My due date for third instalment was on 05/04/2016, i payed this all in instalments i.E. On 12/03/2016 & 31/03/2016
                    Means i have alway paid my instalments within the due date or earlier than due date. And hdfc has deducted my 800 inr approx. As a late fee.
                    And when i asked about details form customet care helpline of hdfc he/ shr refuses to give the details.
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    I request you to share your card/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                    -Natasha
                    HDFC Bank Customer Assistance
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                      J
                      JM45in
                      Apr 17, 2016
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                      Address: Mumbai City, Maharashtra

                      This looks like a new fee HDFC Bank has invented to punish SB accounts with No debit card. I noticed that this charge is so far charged to all accounts where Debit card is surrendered or not issued.
                      HDFC Bank is very innovative and will do whatever required to force you.
                      What program they are managing? What if I did not ask them to manage anything new and not want any services. This is unilateral day light robbery or another way of telling hell with your account. Take the charge or quit.
                      HDFC Bank customer support has been notified about the posted complaint.
                      I paid total due, but they are taking financial charges even i paid total due, the customer care kiran very irresponsible while during call, I was very upset after that call,
                      Dear Customer,
                      HDFC Premier Banking Programme is committed to provide quality experience to our customers. As a privileged customer, you are entitled to a host of exclusive privileges like discount on locker charges, preferential pricing on loans and cards, dedicated Relationship Manager, unlimited free usage of domestic ATMs and many others. Kindly provide us your account details or registered contact details so that we can reach out to you. Alternately you can write to us at [protected]@hdfcbank.com or contact your Relationship manager for any more information on the same.
                      -Anay
                      HDFC Bank Assistance
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                        J
                        jainendra pandey
                        from Mumbai, Maharashtra
                        Apr 17, 2016
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                        Address: 400709

                        I am running with hdfc limited bank home loan with account no[protected] with emi around 33, 000 and an additional emi 3500. I am getting salary 57, 000 where after this emi's i am paying my net, electricity, house maintenance charges which comes around 15k and then i am left with 5, 000 to 6, 000 rupees per month for food. My question is how then the bank has issued me two insurance policy hdfc ergo 71, 000 and hdfc life 90, 000 this to be paid annually. I have been told at that time just you are issue this two insurance which emi will come around 1500 to 2000 and now i am stuck in the non-sense where they are saying you have signed the documents. Question here is is if we read all policy documents do we understand anything over it much of it? I told to their manager who called my for life insurance i can't pay 90, 000 and this things i was literally not aware and done so in the hurry nature made by their executive who with same false statement and commision earnings made me fool. This kind of service from hdfc is hopeless and i never in future would go with a single transaction where this name comes hdfc...

                        For top-up loan when i applied all documents sent and was confirmed the sanction letter will come by branch manager and then in a week got call that due to property evaluation it can't be approved. Fine where is the refund of 2, 000 + amount? When told i will get it.

                        Looters don't make innocent people with hidden charges and terms conditions. Rbi is there and if required i would made attempt to go for enquiry to that level, ...All this nuisance is wasting the time of customer and their hard earned money.

                        Any help on this regards would be appreciated for the name sake else i am happy to get rid from one worst service and falser executives bank...

                        Thanks,
                        Yogesh
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          Sakshi Gopal Halder
                          from Chennai, Tamil Nadu
                          Apr 17, 2016
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                          Address: Mumbai City, Maharashtra, 400093
                          Website: www.hdfclife.com

                          Hello team,

                          I am in contact with two hdfc bank person
                          1) rahul sharma - +91-[protected]
                          2) shruti desai - +91-[protected]

                          They have offered me a loan against hdfc life insurance policy. As they told, i have opened two policy one 30000 per year another 35000 per year. They told me they will send the loan paper within 10 days. But it's almost 2 months over, they didn't send any documents and not responding properly now. I don't know whether i am with correct person or not, although i got original policy paper.Please let me know if the loan offer was actually a fraud or bank provide such kind of offer.


                          They also told if we won't provide we will cancel your policy.

                          Best regards,
                          Sakshi gopal halder
                          Mob - +91-[protected]
                          Mail to - [protected]@gmail.com
                          HDFC Life customer support has been notified about the posted complaint.
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                            F
                            Faizan Ahmad01
                            from Hardoi, Uttar Pradesh
                            Apr 16, 2016
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                            Address: Lucknow, Uttar Pradesh, 226021

                            I left job i have not closed down an hdfc salary bank a/c ([protected]) which was a salary account and was converted into a savings acocunt with out any notice nor any information ..When i checked my balance after two year its shown in negatve -6431, when i went nearest hdfc bank a/c jankipuram branch, lucknow i got information bank changed the my a/c into saving without my knowledge ..
                            He told this is a/c maintenance charge which are -6431 ..
                            But did not recieve any msg and nor any notice, , how can these charges be waived and cancelled
                            What i do--
                            HDFC Bank customer support has been notified about the posted complaint.
                            Apr 16, 2016
                            Updated by Faizan Ahmad01
                            I opened my salary A/C in zero balance after 9 month i left job i have not closed down an HDFC SALARY BANK A/C ([protected]) which was a salary account and was converted Into a savings A/Ctwith out any notice, SMS nor any Information ..when i checked my balance after two year its shown in negatve (-6431.40), when i went nearest HDFC Bank A/C Jankipuram, Branch, Lucknow i got information from bank, my A/c convert into saving without my knowledge ..i got no letter regarding this, and no one told me about this ..
                            he told me this is A/c maintenance charge which are (-6431.40) ..
                            but did not receive any sms and nor any notice, letter he escaped me from two year, how can these charges be waived and cancelled
                            what i do-- kindly resolve this ..
                            Dear Faizan,

                            You are requested to visit nearest branch or your account branch and submit request for closure of your account. Please feel free to speak to our Janakipuram Branch Manager Mr. Piyush Sahai on [protected] for any further clarification or assistance.

                            -Anay
                            HDFC Bank Customer Assiatnce
                            Customer id:[protected]you guys are pathetic, fraud

                            You peoples continuously deduct my amount it almost 1250rs, i have raised so many complaints but nothing action on that complaints, raised so many complaints, i have revived a call from your branch agent her name shewta she so so rude and she said just close you account and also i have sent a mail on you Emil address [protected]@hdfc.com, but yet not revived any revert
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                              H
                              Harish.Kalmale
                              from Delhi, Delhi
                              Apr 16, 2016
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                              Address: 560013
                              Website: india consumer complaints forum

                              Hai My name is Hareesha & my Customer ID is 21958400, i have applied for change of address on 4th april 2016 & it got updated only on 15th april 2016 . & i got a pass book on 16th april i requested to attest the photo of mine on the passbook, but the yelahanka, bangalore branch executives refused to attest the photo of mine even there is a RBI /2006-07/139, DBOD.No.Leg.BC.32 /09.07.005/2006-07 Banks are liable to provide photo passbooks to all the savings account holders.All they had to do was stamp on my photo fixed on the passbook. Was it so difficult? This is the customer service they offer.. Nationalised banks proove to be far better.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,
                              With reference to your post and your interaction today in branch, Your address change request has been processed in 1 day as committed to you and Branch has provided photo attested pass book to you on 16/04/2016 itself, today also you visited branch for passbook photo attestation, Based on your request again needful has been done from the branch
                              -Manoj
                              HDFC Bank Assistance
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                                M
                                Mariyath
                                Apr 16, 2016
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                                Dear Sirs,
                                My name is Mariyath Velapurath. I had taken a HDFC Life policy No. 14621483 through HDFC Bank Kannoor located in the KVR Tower Building in the year 2012
                                I was told very clearly that I have to pay the installments for 5 years and after 5 years the policy will be matured and I will be getting back my whole paid money with available profit in 2016 by October. Our two sons Fazil and Faizal also joined in similar policies
                                14619865 and 14619814 are their policy numbers.
                                All these amounts are being paid from my husband P T Aboobacker's NRE account with the same bank. Even my id number is registered with HDFC Life as his id number.
                                Now I am told that I have to wait for another 5 more years to get my paid money back which is ridiculous.
                                At this point I take up this matter to your grievance cell to have justice in my case and get my paid out money at least by completing 5 years in the month of October 2016
                                Kindly do the needful and advise me your course of action.
                                Best Regards
                                Mariyath Velapurath
                                HDFC Life customer support has been notified about the posted complaint.
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                                  vijay jadvani
                                  from Mumbai, Maharashtra
                                  Apr 16, 2016
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                                  Address: Morbi, Gujarat, 363641

                                  Sir please know us reason that why cancelled my Cheque my saving a/c. No . [protected] cheque no.000003 dtd.[protected].because Sufficient Balance already Available. and in your bank memorandum didn't specified any reason only Wrote other Reason, I also asked bank authorised persons but he/she didn't know actual Reason for this matter .

                                  Thanks,

                                  For, Vijay H JADVANI
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    S
                                    Sakhuja Sakhuja
                                    from Delhi, Delhi
                                    Apr 15, 2016
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                                    Sir,
                                    we have only one atm of hdfc in our market sec 6 rk puram main market shop no 19, which is not working for the last ten days no responce is given when it will start again as we are facing lot of difficulty in geting our daily cash withdrawal & secoundly we find no help or security person at the atm to help or guide us
                                    kindly do the need full as we are facing lot of problem
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      S
                                      sasenthil
                                      from Chennai, Tamil Nadu
                                      Apr 15, 2016
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu, 600040

                                      Hi,
                                      This is senthilvel s and my credit card number is[protected].
                                      I have availed a jumbo loan of 135000 and planed to foreclose that loan.
                                      So that i have called the hdfc customer care, they said to deposit the remaining amount to your credit card account and again call us, we will close the loan.
                                      I have deposited 10000 to my credit card account and made a call to them. They said, you cannot close your loan like that and we will give a account number ([protected]). This is your jumbo loan account number, we will refund the remaining deposited amount to your hdfc savings account, then you can transfer this amount to the jumbo loan account. I said ok, refund my balance amount to my hdfc savings account.
                                      This happens on 8, apr 2016 friday. I didn't get my amount back, today (15, apr 2016) i called the customer care, they said we didn't raise any query and we are taking this query now. You will call this 20, apr 2016 and we will update you the status.
                                      I did not get my amount.
                                      Apr 20, 2016
                                      Complaint marked as Resolved 
                                      Based on the amount which deposited me, i have closed my insta loan.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer,
                                      We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id . We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                                      -Anay
                                      HDFC Bank Assistance
                                      Hi,

                                      This is Nusrath Begum, I have taken a jumbo loan of 2 lacs and now need to pre-close this amount.
                                      Please tell me the procedure .I have enquired in bank they asked me to deposit the amount in credit card and call the customer for closure.Can you please guide in proper way.
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                                        brijesh30k
                                        from Noida, Uttar Pradesh
                                        Apr 15, 2016
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                                        Address: 122001
                                        Website: HDFC BANK

                                        I tried making payment of my Amex card amounting to Rs 23645 on April 13th. Though the amount was debited from my HDFC account but the same was not credited to Amex.
                                        I tried 20-30 times reaching HDFC bank; but as HDFC is known for its worst customer care in banking sector, it didn't disappoint this time either. I have a confirmation message from HDFC that the amount was debited. Please ensure that either the amount get credited back to my HDFC account or payment Amex is made.

                                        BRIJESH KUMAR
                                        [protected]
                                        [protected]@ABPNEWS.IN
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Dear BRIJESH,

                                        Request you to write to [protected]@hdfcbank.com along with your account, transaction and contact details with ref ID-TTU[protected] in the subject line. Will get back to you.

                                        -Anay
                                        HDFC Bank Customer Assistance
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