Hdfc Bank — one assist cancellation and refund

13 Reviews
 Ashwini Sheregar on Sep 10, 2017
I want you to please cancel the oneassist plan and also return the 1899/- rupees deducted from my credit card on 28/08/2017. I tried calling but couldn't hear anything. I have also sent many e-mails to cancel the plan to but just the same reply :
Dear ashwini sheregar,

Thank you for reaching out to us!

To help us serve you better, kindly share your query through your e-mail id registered with us.

If you are an existing customer, you can also call us at 08080 333 333.
For new users, kindly contact us at 1800 266 9930 to know more about our products.

For instant resolution of your queries use live chat only via the oneassist app. Anytime. Anywhere.. Could you please cancel this plan asap.

Please do cancel this plan asap. My credit card number ends in 8323. I have also e-mailed the details any times.

Thank you.

Complaint Status

[Sep 10, 2017] HDFC Bank customer support has been notified about the posted complaint.
Complaint comments  12 Comments     Updated: Share0Tweet0Share0


Hi, I have Made 2 Transaction from payzapp to Axis Bank but once transaction get success but another transaction failed but amount not reversed and have made complaint to payzapp support but no once is responding again this.

No 1 wast bank hdfc .doing timepass bank iwill aaplly 2 time two also disaaproved .so time wast any one dont time wast .no wosrt bank

I have a used refinance car loan on Hdfc on 17-08/2015 tenure 48 months loan amount is 196573 rs i closed my loan on 5/09/2017 hdfc take full interest for 48 months i closed my loan on 24 months please stop the cheating of banks & give me a solution

loan no:34404234

New ATM card new ATM card apply
I registered in Payzapp app on 1st september and did 2 transacation using Bank of Baroda (Visa Debit card) 5000INR, Citi Bank (Visa Credit card) 1500INR, the transaction failed and not available in trancation hsitory in the app but money is deducted from my account. no response from customer care. Need your support.
Very poor service and commitment of HDFC BANK, i have pre approved loan, as per bank employee commitment it should be in 4 hours, its almost a week i din't got any update about my file,

Amazon processed my refund for an order on 23rd august 2017. the reference number is[protected]. still i have not got that amount into my account.. its been 12 days.
One yea back I hv deactivated my hdfc credit card..but nw aftr one year i got credit card bill.i want to y it came.and y should i pay the bill as it is deactivated one year back.i ignored it for the first time and again it came with fine for next month
Sudheer theja
Ph no [protected]
Name: Libin Kumar K V
worst service. for speaking to customer care officer, need press 10 of buttons after listening all stories, at the end, once you are about to handover to the Customer service executive, phone will be disconnected. Same thing happened to me 3 times today itself.
I made a transaction of rs 3000/- dated 01-sep-2017 11.17 am from my credit card to payzapp account, it got deducted from card but not credited to payzapp account.sent mail and tried to contact customer care but unable to reach.
need further assistance as soon as possible.
Hope you will contact soon.
I lost my debit and credit cards...I try to contact yours customer service.but you didn't response my Cal ...Very poor banking service from your side...
Dear Ashwini,

Greetings from OneAssist...!

We deeply regret the inconvenience caused to you.

As per your request, the plan has been cancelled vide Service Request number 2336775 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at or[protected].



Team OneAssist.

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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    Hdfc Bank - one assist cancellation and refund