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Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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Updated: Jun 30, 2026
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Hindustan Petroleum Corporation [HPCL] reviews & complaints page 7

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S
shraddha mahendra samrit
from Chandigarh, Chandigarh
Feb 27, 2008
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booking of new connection

dear sir
i contact with bhandara gas service bhanadara (m.s.) for booking of new gas connection.
but the babu told that there is no booking.
pl. tell me where i go for booking of new hp gas connection....
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A
Arvind Kumar
from Indore, Madhya Pradesh
Feb 11, 2008
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DELY FOR SUPPLY REFILL GAS CYLINDER

Sir
I am Arvind Kumar, Consumer No. 601973, residing at MIG-41,Indranagar,Sector-A,Mandideep(M.P).I have complain against M/s. Cookwell Gas Agency,HP Gas Dealar,mandideep(M.P). I have booked the gas Cylinder on 30/01/2008,My Waiting list number is:-3162. But I don't get the gas Cylinder till date.My Gas Cylinder is empty from 7days and i am facing problems as i have no other alternative for cooking. Now you can reply me that for...
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lalit chawla
from New Delhi, Delhi
Jan 30, 2008
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Contact Telephone Nos always kept on hold

It has always been a nightmare to book the consumer refill Cylinder from the Distributor M/s Devidayal Enterprises , Sector 8 , Rohini, Delhi-85. You keep on dialing the Telephone nos. 27940639 or 27940104 or [protected] printed on the consumer copy of theCash Memo and it will be your fortunate day if the line is available after 3 to 4 hours. You will always get BUSY tone on all the three numbers and even after visiting the distributor personally...
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P
princefarhaan
from Hyderabad, Telangana
Jan 18, 2008
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Don't pick up phones, Delay in refill

Of all the products and companies that I have dealt with in my life. I have found HP Gas (Ajith Enterprises, Jeffriguda, Mehdipatnam) to be the worst and the most pathetic of all of them. They would put all the other government departments to shame in their patheticness. All the other governmental departments should bow down to their high handedness and their sadistic pleasure in witnessing the plight of their customers. the complete details...
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S. S. NAIR
from New Delhi, Delhi
Oct 24, 2007
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Distributor's mistakes

Sir

Consumer No. 609044. On 21st September, 2007 I already booked the gas to my nearest dealer M/s. Laxmi Gas Agency, Sakchi, Jamshedpur., but as on date i have not received the gas cylinder.
Please do the needful action and kindly arrange to send the gas immediatly.

S.S. Nair
[protected]...
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P
Parikshit Pokar
from Gadhinglaj, Maharashtra
May 16, 2025
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Address: Mundra port, Kutcch -Bhuj Gujarat

I am writing to formally lodge a complaint regarding the sudden blockage of my LPG gas connection without any prior notice or explanation. I had booked a cylinder approximately two months ago, and now I am unable to make any new bookings.

Despite multiple attempts to contact your 24x7 customer care service, I have not received any proper response. The server has been down for over 12 hours, and the representatives are either unavailable or unable to provide any assistance.

This situation has caused significant inconvenience to my household. I kindly request you to:

Provide a clear explanation for the blockage of my LPG connection.
Reactivate my connection immediately.
Ensure the delivery of the previously booked cylinder or refund the amount if already paid.
Improve the responsiveness of your customer care services.
Please treat this matter as urgent and resolve it at the earliest. I am attaching all relevant details below for your reference.

Details:

Name: Parikshit Kumar patel
Consumer Number: 617175
Distributor Name: Nirmal gas services Mundra Kutch Bhuj
Booking Reference Number (if available): no
Address: A block, 39/8 Samundra Township, Mundra Gujarat
Contact Number: [protected]
I look forward to your prompt response and resolution of this issue.

Sincerely,
Parikshit
Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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    M
    Mayakrishnan Priya
    from Hyderabad, Telangana
    Mar 19, 2025
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    Address: Vyjanthi Services, HPCL, Thumkunta, Shamerpet, Medchal district, Telangana

    Dear Sir/Madam,
    On 19th March 2024 at 17:02:30 hours, I filled diesel in my Renault Lodgy vehicle using auto stop mode.
    My vehicle was showing reserve and hence stopped for filling diesel while coming home.
    To my surprise the machine read 52.41 litres, and he charged Rs 5, 012. I told them the vehicle has a total capacity of 50 litres only; it had fuel in reserve, and in auto stop it will stop earlier at 75-80 per cent of full tank capacity. Hence, it can't be more than 50 litres.
    I felt cheated, and when I asked to see the overall consumption from his monitoring terminal at this time of filling, he said it was not working, but he said he would call a mechanic and syphon out the fuel from my vehicle and show me. Leaving with no option, I have paid and left the place.
    I had wasted a lot of time at the petrol bunk, stressed and helpless, and luckily I had extra money to pay for it. I had been filling up at this petrol pump for many years, and now I realise that I had been cheated for years here.
    I request a technical inspection of this petrol pump and suitable action for cheating customers. I had to be paid back for the cheated amount atleast for this time cheating.

    With regards,
    Mrs M. Priyadharsini,
    [protected]@gmail.com
    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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      S
      Santo. Kr
      Jan 30, 2025
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      Address: Dhanbad,Bowakala HPCL

      In Dhanbad district Bauwakala HP petrol pump Air filling point not working condition.every time it's person told this is not working and person allotted this work
      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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        A
        abhivaishnav77
        from Kota, Rajasthan
        Aug 19, 2024
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        Address: Rajasthan, Kota, Bhadana, Yashoda fuelling station

        They don't fill petrol properly here, when I asked them to fill it in line, they refused to let me fill petrol, then they filled petrol on request
        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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          N
          naved03
          from DELHI, Delhi
          Apr 19, 2024
          Apr 19, 2024
          This thread was updated on Apr 19, 2024
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          I Naved khan, HDFC Credit Credit Last Four Digit Number ;- 3455, Registered Mobile Number ;- [protected], Want to Draw your Attention to that query Regarding the transaction Amount ;-
          FIRST TRANSACTION - 18010.62 at Raz*BHARAT PETROLEUM C on[protected]:24:46.
          SECOND TRANSACTION-70000.00 at HPCL Retail SBU DT Plu www.Drivetrack on[protected]:26:55.

          The Amount of my first transaction was 18010.62 has been credited to my statement, Attachment Below .

          But Second Transaction 70000.00 at HPCL Retail SBU DT Plu www.Drivetrack on[protected]:26:55, Not Credited Till Now, Please Refund My amount As soon As Possible .
          Please Help Me.
          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
          Apr 19, 2024
          Updated by naved03
          Please Return My Amount As Soon As Possible,
          I requested to refund my payment to me.
          So that I could send money to the bank, This is a fraudulent transaction, please refund the payment to me.
          The bank is harassing me by calling me again and again, I am very depressed, please solve my problem as soon as possible.
          The bank is also imposing a heavy penalty on me.
          Please Return my Amount As Soon As Possible.
          Apr 19, 2024
          Updated by naved03
          Please Provide my amount as soon as possible .
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            H
            hgcghvhyhvhvg
            from AHMEDABAD, Gujarat
            Apr 8, 2024
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            Address: HP petrol pump, Mansi, Vastrapur, Ahmedabad, Gujarat

            Today I went to the petrol pump at the Mansi crossroads. and I asked the person at the petrol pump to fill power of Rs 100. Being always cautious at such places I started noticing all the formalities by him. Now as soon as he placed the pump into my vehicle he did not lock the dispenser nozzle and held it with his hand which was been noticed by me. I even tried to stop him from doing that by just asking him to stop but he gave me some irrelevant excuse and kept doing so.

            This happened to me on 8th April 2024 at the Mansi petrol pump, Vastrapur, Ahmedabad, Gujarat.
            There are only one to two units where power(petrol) is provided by that petrol pump.
            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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              S
              S Ammaji
              Apr 5, 2024
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              Address: h.no 181 hudco colony srikakulam Andhra Pradesh

              My npci mapping was active but i am not receiving lpg subsidy till now
              my Lpg id[protected]
              agency name shri devi Prasad enterprise
              srikakulam DISTRICT
              please resolved my problem
              I have attached my npci mapping details please check
              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                K
                Kaka*kaka
                from NAVI MUMBAI, Maharashtra
                Feb 25, 2024
                Feb 25, 2024
                This thread was updated on Feb 25, 2024
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                Address: 802 cresent height sec 35 D kharghar

                Sir I booked gas cylinder on 20.2.2024 but the raje bhawanishankar agency has not delivered the cylinder till date gas booking 551410 please help
                Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                Feb 25, 2024
                Updated by Kaka*kaka
                Sir I book gas cylinder on 20.02.2024 by bookin no 551410 at raje bhawanishankar agency at Belapur but the cylinder has not been delivered till date please help
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                  S
                  Souvik2226
                  Feb 9, 2024
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                  I had a gas connection with "DHAR and SONS" with my name in Kolkata. But when I left I had closed the connection. At that time they did not give me a TV stating various excuses.

                  Recently I have shifted to Bangalore and visited a gas agency for a new connection. But they are saying that my Adhaar Number is showing against an existing connection with a different person name "Indrani Mandal" whom I dont know and the gas agency is showing as "DHAR and SONS" .

                  The Consumer ID is "625280"

                  This is clearly a fraud and i am facing trouble for getting a new connection.
                  Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                    S
                    Soma Prasad.G
                    from Bengaluru, Karnataka
                    Jan 12, 2024
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                    Address: Bangalore, Karnataka

                    Recently we are getting messages that we have booked a refill and after two days we again get a message saying that the gas has been delivered, But we are not booking any refill
                    Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                      M
                      mohammed kaleemulla
                      Jan 9, 2024
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                      Address: bengaluru

                      Hi

                      i have forgot my login password in myhpgas.in. when i select reset option, i'm getting error like "failed to send password to registered Mobile No." plz solve the problem... i have attached the photo of error for reference..
                      Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                        T
                        Tejas D Dumada
                        from Mumbai, Maharashtra
                        Dec 25, 2023
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                        Address: 9, Man Mandir Complex, Opposite Rly Stn, Nallasopra West

                        Dear HP Gas Customer Service,

                        I am writing to express my extreme concern and frustration regarding the recent blocking of my HP Gas account 618316. My account was blocked due to an alleged issue with my Aadhaar card being linked to multiple connections, which is factually incorrect.

                        I have been a loyal customer of HP Gas for many years, obtaining my gas supply through Chirag Gas Service, Nallasopara West Branch. I have contacted the agency directly and provided them with all necessary documentation to prove my singular legitimate connection. Unfortunately, despite their efforts, the issue persists, and my account remains blocked, causing significant disruption to my daily life.

                        I would like to emphasize that I:

                        Have only one HP Gas connection.
                        Never linked my Aadhaar card to any other gas connection.
                        Have provided all required documents to Chirag Gas Service to verify my information.
                        The continued blocking of my account is a major inconvenience and hardship for my family. I rely on your services for cooking fuel, and this unexpected disruption has caused immense stress and difficulty.

                        Therefore, I urge you to take immediate action to investigate this matter thoroughly and unlink my Aadhaar card from any erroneous connections. Please prioritize a rapid resolution to this issue, ensuring the swift activation of my HP Gas account.

                        I look forward to your prompt response and a positive outcome. Please feel free to contact me at [protected] or [protected]@gmail.com to discuss this matter further.

                        Sincerely,

                        Tejas Dumada
                        Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                          Balu Gopalsamy
                          from Coimbatore, Tamil Nadu
                          Dec 9, 2023
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                          Address: ADHOC OLIVE GREEN FUEL STATION OTTARPALAYAM COIMBATORE 641016

                          When I reached the petrol bunk for filling my tank the petrol pump boy refused my vehicle in the queue And went to the next car, said me to wait until he finishes I'm unsatisfied regarding this in my urgency situation and I left the bunk without filling my tank ! I request you to regard this in a manner that it becomes justified to other one Iike me !
                          Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                            Satwan
                            from Dombivli, Maharashtra
                            Nov 25, 2023
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                            Address: dombivali

                            I visited the venkatesh HP petrol pump to fill the petrol & check the air pressure in my tires. Upon approaching the air filling station, I requested the attendant to fill air in my tires. However, the attendant refused to provide the service, stating that they were not providing free air services at the moment.
                            Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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                              L
                              Livithkumar Murugan
                              Nov 25, 2023
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                              26th September 2023.
                              My Friend and me was travelling from Anna University to Vadapalani for taking print out for brochure so we refilled the Vehicle of his Activa with Power Petrol due to the unavailability of Normal Petrol at Ravi Agencies, Guindy (HP Petrol Bunk) and I made a payment worth of Rs.110 through DakPayUPI which was told as they didn't received the money and if deducted it will be refunded in 1 week so I made another payment from Google Pay and the transaction was completed the main problem is I paid it twice and Agency said they didn't receive twice and my money was detucted twice and not yet refunded and I enquirred with them after 15-20 days they said they didn't received twice.
                              Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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