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Hungama.com Complaints & Reviews

1.6
Updated: Aug 23, 2025
Complaints 223
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Hungama.com reviews & complaints page 6

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V
Vijay8376
Oct 13, 2020
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Hungama channel's audio is mixed up (all languages were playing at same time). State:Tamilnadu, broadcaster:Airtel DTH
Hungama.com customer support has been notified about the posted complaint.
Dear User,

Greetings from Hungama.

We acknowledge the receipt of your request.

However regret to inform you that the request has been forwarded to the incorrect Team.

Please note that Hungama Digital Media Entertainment Private Limited and Hungama TV channel are two different organizations.

Hence we suggest you to re-forward the request to the correct Team for the necessary action. They shall be the right Team to respond you back on your request.

As we, at Hungama Digital Media Entertainment Private Limited basically deal with Hungama Music App, Hungama Play App and Hungama website - www.hungama.com

We hope the information provided from our end was helpful.

Warm Regards,
Hungama Support Team
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    Userid: [protected]@gmail.com...
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    D
    DIO BRANDO
    Oct 11, 2020
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    Address: SF-B-07, 2nd Floor, Art Guild House, Phoenix Market City, LBS Marg, Kurla (West) MUMBAI Mumbai City MH 400070 INDIA

    I was a very big fan of Pokemon
    I was watching Pokemon on Hungama but these days Pokemon episodes are not showing and its very limited pls
    Schedule Pokemon at 11 am to 1pm please it's my request and if possible show dragon ball z also because Hungama is the only free channel which shows animes please please
    Hungama.com customer support has been notified about the posted complaint.
    Dear User,

    Greetings from Hungama.

    We acknowledge the receipt of your request.

    However regret to inform you that the request has been forwarded to the incorrect Team.

    Please note that Hungama Digital Media Entertainment Private Limited and Hungama TV channel are two different organizations.

    Hence we suggest you to re-forward the request to the correct Team for the necessary action. They shall be the right Team to respond you back on your request.

    As we, at Hungama Digital Media Entertainment Private Limited basically deal with Hungama Music App, Hungama Play App and Hungama website - www.hungama.com

    We hope the information provided from our end was helpful.

    Warm Regards,
    Hungama Support Team
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      A
      arvindsingh10510
      Sep 10, 2020
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      Address: J1710 RG Residency Noida 120

      I just want to say initially i only wanted to subscribe it only for a week but unfortunately it become 3 months subscription. so its a humble request to you to deactivate my subscription asap and please also check your mail id too and check my mail.
      So, kindly request you to refund my money into my account.
      Subscription date: 10 Sep 2020
      Subscription amount: 749 rupees
      Name: Arvind Singh
      Email id: [protected]@gmail.com
      Hungama.com customer support has been notified about the posted complaint.
      Dear Arvind,

      Greetings from Hungama.

      We hope you are doing good.

      We acknowledge the receipt of your email and apologize over the trouble caused.

      To assist you further, we request you to write back to us at [protected]@hungama.com with your login and purchase details so that we can retrieve your order history and can address your complaint.

      Once we receive the details, we shall be in a better position to address your complaint and respond back with a resolution against the same.

      Hence we look forward to hear from you.

      Thanks and Regards,
      Hungama Customer Support Team.
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        S
        Sayam Raza
        Aug 21, 2020
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        Hello Myself
        Sayam Raza
        Please dont say that we are showing new episodes
        You are actually showing very rare and old episode in the place of new episodes
        I was trying to watch pokemon the ad was coming since the last 15 minutes
        After it showed the theme song of shinchan but why??
        Pokemon will still be there for for more 15 minutes
        Then the ad started again
        Are we here to watch ads??
        There is a limlit of ads
        Please do not play with childrens emotions
        I hope you, ll figure this out
        Hungama.com customer support has been notified about the posted complaint.
        Dear User,

        Greeetings from Hungama.

        We acknowledge the receipt of your request.

        However regret to inform you that the request has been forwarded to the incorrect Team.

        Please note that Hungama Digital Media Entertainment Private Limited and Hungama TV channel are two different organizations.

        Hence we suggest you to re-forward the request to the correct Team for the necessary action.

        They shall be the right Team to respond you back on your request.

        As we at Hungama Digital Media Entertainment Private Limited basically deal with Hungama Music App, Hungama Play App and Hungama website - www.hungama.com

        We hope this clarifies all your doubts/concerns.

        Warm Regards,
        Hungama Support Team
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          C
          CSSunnyMittal
          Aug 15, 2020
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          I had availed hungama pro service. But now when i want to unsubscribe this service, i am not able to do it. Please cancel the hungama pro subscription.
          Hungama.com customer support has been notified about the posted complaint.
          Dear User,

          Greeetings from Hungama.

          We acknowledge the receipt of your request and would like to inform you that to unsubscribe from our services you will need to raise a request with our Support Team at [protected]@hungama.com

          Do mention your request and login id (i.e Mi ID) for Hungama Music Mi App so that we can process the request accordingly.

          Kindly drop an email at the earliest so that the subscription does not get auto renewed.

          We look forward towards your email and assure you of complete assistance from our end.

          Warm Regards,
          Hungama Support Team
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            H
            Hassan Mehar
            Aug 12, 2020
            Resolved
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            Resolved

            I don't know how this hungama play offer is activated on my mobile. I lost my balance every time. I didn't ever use this website to subscribe the offer. Can u unsubscribe this offer from my number so i can use my balance for my own purpose
            Aug 6, 2021
            Complaint marked as Resolved 
            Hungama.com customer support has been notified about the posted complaint.
            Verified Support
            Aug 12, 2020
            Hungama.com Customer Care's response
            Dear Hungama User,

            Greetings from Hungama.

            We acknowledge the receipt of your complaint and to assist you further on the same we will need your Hungama Login Id number.

            Hence please drop an email to us at [protected]@hungama.com with your issue & login id and be rest assured of speedy resolution with complete assistance from our end.

            Hence looking forward to hear from you.

            Warm Regards,
            Hungama Support Team
            Contact us at +[protected]
            Mon-Sat (9:00 AM to 9:00 PM IST)
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              M
              M&M Tech
              Aug 7, 2020
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              Dear hungama team.
              Please telecast beyblade burst from the beginning of season one and continue that. Please telecast beyblade burst. Because i have became mad because of the final battle. So please telecast beyblade burst... This is a humble request. I have been requested already but no response at all. No websites and youtube channel telecasting these episodes because of copyrights. So please telecast beyblade burst.

              Thank you..
              Hungama.com customer support has been notified about the posted complaint.
              Dear User,

              Greeetings from Hungama.

              We acknowledge the receipt of your request.

              However regret to inform you that the request has been forwarded to the incorrect Team.

              Please note that Hungama Digital Media Entertainment and Hungama TV channel are two different organizations.

              Hence we suggest you to re-forward the request to the correct Team for the necessary action.

              They shall be the right Team to respond you back on your request.

              We hope this clarifies all your doubts/concerns.

              Warm Regards,
              Hungama Support Team
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                N
                Nibir Kashyap
                Aug 5, 2020
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                Hey hungama, what is your problem. All the day you are telecasting shin chan and cut most of the funny scenes. If you cannot show the full show then why don't you telecast some other shows. This is 2020 and now we are in the modern age so you can show some naughty scenes, there is no problem. I hope that you will take some necessary measure to correct your mistake
                Hungama.com customer support has been notified about the posted complaint.
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                  J
                  jabaz Hindustani
                  Jul 20, 2020
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                  Address: 3jh15 housing board shastri nagar jaipur

                  Please telecast the beyblade burst. I am watching everyday beyblade burst at 10:00pm but 4 weeks i am waiting for beyblade burst. Please telecast the beyblade burst again

                  I like your channel
                  Please telecast the beyblade burst again
                  Hungama.com customer support has been notified about the posted complaint.
                  Dear User,

                  Greeetings from Hungama.

                  We acknowledge the receipt of your request.

                  However regret to inform you that the request has been forwarded to the incorrect Team.

                  Please note that Hungama Digital Media Entertainment and Hungama TV channel are two different organizations.

                  Hence we suggest you to re-forward the request to the correct Team for the necessary action.

                  They shall be the right Team to respond you back on your request.

                  We hope this clarifies all your doubts/concerns.

                  Warm Regards,
                  Hungama Support Team
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                    S
                    shriyash kamat
                    Jul 3, 2020
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                    Dear sir/madam,

                    I would like to cancel my subscription towards hungama play app as soon as possible.Cant find any option in the app to deactivate it.please do the needful.

                    Thank you
                    Shriyash kamat
                    Hungama.com customer support has been notified about the posted complaint.
                    Dear Shriyash,

                    Greetings from Hungama.

                    We hope that you are doing good.

                    We acknowledge the receipt of your email and would request you to raise a request to our Support Team at [protected]@hungama.com to seek further assistance.

                    Do mention your reason for deactivation and your login id for Hungama Play app for our ready reference and action.

                    Once we have the requested details, we shall be in a better position to assist you.

                    Warm Regards,
                    Hungama Support Team
                    Contact us at +[protected]
                    Mon-Sat (9:00 AM to 9:00 PM IST)
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                      N
                      nousin nihal haque
                      Jun 30, 2020
                      Resolved
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                      Resolved

                      Dear authority,
                      I am a genuine customer of your channel and i have watched the channel since 2007 till date but i am heartbroken that you have replaced beyblade burst with inspector chingam..
                      Please i am begging you to bring beyblade burst back from episode 51. I used to watch beyblade burst everyday but now it's gone...
                      You are about to lose one of your most oldest viewer...

                      Please do what is right and with due respect please stop bringing nonsensical shows in your channel...
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      Hungama.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 01, 2020
                      Hungama.com Customer Care's response
                      Dear Nousin,

                      Greetings from Hungama.

                      We hope that you are doing good.

                      We see that you have contacted the wrong Team with regards to your request raised, as we at Hungama Digital Media Entertainment Pvt Limited company deal with Hungama Music App, Hungama Play App and Hungama website - www.hungama.com

                      Hence request you to route your complaint/request to the correct team for necessary action and further assistance as we are unable to assist you on the same.

                      Thanks and Regards,
                      Hungama Support Team
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                        M
                        Muddikhan
                        Jun 28, 2020
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                        Address: India

                        Unsubscribtion hangama play
                        Hungama.com customer support has been notified about the posted complaint.
                        Dear Muddi,

                        Greetings from Hungama.

                        We acknowedge the receipt of your complaint and would like to apologise incase of any inconvenience caused.

                        Further we are sorry to note that you would like to unsubscribe from our app.

                        Please write back to us with a detailed reason for the same so that we can assist you incase if you are facing any issues with the app.

                        Our email address is [protected]@hungama.com.

                        Do mention your issue, login id and contact details for our ready reference and necessary action

                        Warm Regards,
                        Hungama Support Team
                        Contact us at +[protected]
                        Mon-Sat (9:00 AM to 9:00 PM IST)
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                          A
                          Ajanta devsthale
                          from Powai, Maharashtra
                          Jun 23, 2020
                          Resolved
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                          Resolved

                          I request you to please increase the time duration of pokemon show and please show it on day or evening time. Hungama is the best channel for pokemon and if you increase time duration of this show it will result in mass profit. And many pokemon fan watch pokemon on websites because they seem that pokemon is not running because your timing is very less. So they have no choice
                          Than to watch pokemon on pirated website's
                          Aug 12, 2021
                          Complaint marked as Resolved 
                          Hungama.com customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 23, 2020
                          Hungama.com Customer Care's response
                          Dear Ajanta,

                          Greetings from Hungama.

                          We hope that you are doing good.

                          We acknowledge the receipt of your complaint and would like to inform you that your complaint has been routed to the incorrect Team.

                          Please be informed that we at Hungama Digital Media Entertainment Private Limited deal with Hungama Music App, Hungama Play App and Hungama.com (which is our website).

                          Hence we will not be able to assist you on your request raised.

                          Request you to reach out to the correct Team for further assistance.

                          Warm Regards,
                          Hungama Support Team
                          Contact us at +[protected]
                          Mon-Sat (9:00 AM to 9:00 PM IST)
                          For Hungama Music - https://hmusic.onelink.me/0G2f/start
                          For Hungama Play - https://hplay.onelink.me/xlCm/install
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                            U
                            ullas kumar
                            Jun 6, 2020
                            Resolved
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                            Resolved

                            Hi,
                            We took subscription only for a week but was unable to unsubscribe and there is no link to do the same please unsubscribe.
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            Hungama.com customer support has been notified about the posted complaint.
                            ..
                            Hungama.com Customer Care's response, Jun 6, 2020
                            Verified Support
                            Dear Ullas,

                            Greetings from Hungama.

                            To process your request we will need your Hungama Login ID details. Hence please drop an email to us at [email protected] so that we can assist you further.

                            Hungama Support Team.
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                              T
                              TSN Vlogs
                              May 30, 2020
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                              My request is please provide shinchan new episodes instead of old episodes and provide shinchan movie only on saturday and sunday
                              Hungama.com customer support has been notified about the posted complaint.
                              Dear User,

                              Greetings from Hungama.

                              Please note that your complaint has been routed to the wrong team. Kindly be informed that Hungama TV and Hungama Digital Media Entertainment PVT Limited(that is our organization) are two seperate organizations.

                              Hence please forward your request to the correct Team as we are unable to asist you here.

                              We at Hungama, mainly deal with Hungama Music App, Hungama Play App and Hungama.com which is our website.

                              Regards - Hungama Support Team
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                                S
                                selbala
                                May 28, 2020
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                                I will see pokemon sinnoh league at monday to friday 9.30pm to 10.30pm
                                Hungama.com customer support has been notified about the posted complaint.
                                Dear User,

                                Greetings from Hungama.

                                Please note that your complaint has been routed to the wrong team. Kindly be informed that Hungama TV and Hungama Digital Media Entertainment PVT Limited(that is our organization) are two seperate organizations.

                                Hence please forward your request to the correct Team as we are unable to asist you here.

                                We at Hungama, mainly deal with Hungama Music App, Hungama Play App and Hungama.com which is our website.

                                Regards - Hungama Support Team
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                                  A
                                  Ayush Naman
                                  May 28, 2020
                                  Resolved
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                                  Resolved

                                  There are many fans of perman in india and want to watch perman but the timing is very bad, hence many people not able to watch perman so please change the timing between 4:00pm to 7:00pm.

                                  Thank you
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  Hungama.com customer support has been notified about the posted complaint.
                                  Dear User,

                                  Greetings from Hungama.

                                  Please note that your complaint has been routed to the wrong team.

                                  Kindly be informed that Hungama TV and Hungama Digital Media Entertainment PVT Limited(that is our organization) are two seperate organizations.

                                  Hence please forward your request to the correct Team as we are unable to asist you here.

                                  We at Hungama, mainly deal with Hungama Music App, Hungama Play App and Hungama.com which is our website.

                                  Regards,
                                  Hungama Support Team
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                                    A
                                    Akshat j
                                    May 16, 2020
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                                    Why shin chan is shown instead of pokemon. There are many pokemon fans in india. Hungama has also dubbed pokemon xy but not showing. Whole day bajrangi and shin is shown. When the pokemon started no one was informed by add. If shin chan will continue, i had the only choice o[censored]nsuscribing channel. So please it is a reques to start pokemon new episodes at9:30pm.
                                    Hungama.com customer support has been notified about the posted complaint.
                                    That's because Sinchan has better fan following than Pokemon.
                                    Me and all my friends watch Sinchan and not pokemon. Got it?
                                    Hungama.com Customer Care's response, May 29, 2020
                                    Verified Support
                                    Dear Akshat,

                                    Greeetings from Hungama.

                                    We acknowledge the receipt of your request.

                                    However regret to inform you that the request has been forwarded to the incorrect Team.

                                    Please note that Hungama Digital Media Entertainment and Hungama TV channel are two different organizations.

                                    Hence we suggest you to re-forward the request to the correct Team for the necessary action.

                                    They shall be the right Team to respond you back on your request.

                                    We hope this clarifies all your doubts/concerns.

                                    Warm Regards,
                                    Hungama Support Team
                                    Akshat j's [Complaint's author] reply, May 31, 2020
                                    For you, if your family sees it then it does not have greater fan s in india than pokemon.The problem is that no one knows that.Chwck the fan following of shin chan and then say, shin chan is nothing instead of good than selfie with bajrangi.
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                                      M
                                      Mauli Karande
                                      May 10, 2020
                                      Resolved
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                                      Resolved

                                      I was going to subscribe hungama for a week, and they subribed my pack for year and charged me Rs 799, Now I want back money, and unsubscribe your hungama play. Its not entertaining. There are only few movies.
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      Dear Mauli,

                                      Thank you for writing back to us.

                                      We acknowledge the receipt of your email.

                                      Please do not misunderstand as there is never an intention to cheat/misguide our valuable users.

                                      Please be informed that the plan selection and processing of payment is completely done by the user himself.

                                      As per our records, we see that you have opted for Yearly Plan for Hungama Play app against order no 5EAA68A2CC5E6I. The payment was also paid from your end via Card payments.

                                      Hence please be informed that we have simply assigned and activated the plan as per the plan opted from your end.

                                      The services for Hungama Play app is already activated from our end and currently we will not be able to suspend the services.

                                      Request you to continue with the subscription until its expiry date : 30 April 2021.

                                      Further, request to stop the renewals has been processed. So subscription will not be auto renewed and will only be active till the expiry date.

                                      Warm Regards,
                                      Hungama Support Team
                                      Contact us at +[protected]
                                      Mon-Sat (9:00 AM to 9:00 PM IST)
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