[Resolved] ICICI Bank — amount deducted but jio recharge not done

deepika gowda

from Bengaluru, Karnataka

Address:

Hassan, Karnataka, 123

Radeep dumne

Jan 5, 2018
Jio recharge not done but amount deducted
Sir,
I have done the recharge of 349.0 rupees from my jio number [protected] with the help of phone pe upi and money gets deducted from my account for the same. But recharge for jio number is not getting reflected. So, kindly please proceeds my recharge amount or give me refund. My upi id [protected] @ybl
My transaction id is icidc7f1681f6a8495a873e00bfaf2f1994 your a/c no. Xxxxxxxx5701 is debited for rs.349.00 on 05-01-18 and credited to a/c no. Xxxxxxxx4639 (Upi ref no[protected].

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Feb 5, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2018

ICICI Bank Customer Care's response Dear Deepika Gowda,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4p27w) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Jan 06, 2018

Updated by deepika gowda Plz contact through my email id only
Email id :[protected]@gmail.com