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ICICI Bank Complaints & Reviews

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Updated: Oct 19, 2025
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M
M R ARAVINDAKSHAN NAIR
from Tellicherry, Kerala
Sep 22, 2008
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Sir,
My A/c in your ICICI credit card No. is [protected] and I am holding the card for last six years. I have obted for deducting the entire amount from my ICICI A/C at Edappally branch every month. I have not defaulted so far except once when I did not get the statement and did not know how much money should be in my A/c. I refered the matter to the customer care and the additional charges were reverted back duly. Thank you very much for that. Even though, subsiquently, the money is deducted from my A/c, in my july statement, there is an interest charge andservice tax charge. Kindly verify it and revert the charges back to my A/c.
Thanking you,
Yours faithfully.

Aravindakshan Nair.
Aug 14, 2020
Complaint marked as Resolved 
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    V
    Vinayak Pothu
    Sep 21, 2008
    Resolved
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    September 20th, 2008




    To,

    ICICI Credit Card Division,
    Mumbai.

    Credit card No : [protected] Name : Mr.Vinayak Pothu

    Dear Sir,

    I refer to my above Credit Card for which I would like to inform you that what
    problems I have faced for the last couple of months and why I have stopped
    payment the details are as follows.

    First of all when ICICI Credit Card sales team contacted me saying that I am eligible for the credit card and with the Credit Card there is monthly ICICI Lombard insurance of Rs.200/- which has to be paid every month. So then I have applied for the Credit Card and instead of one card I received three cards I called up and said that I need only one not three but the Customer Care told me to keep the balance two as its free. Coming month I received ICICI Credit Card bill and Rs.4932/- debited towards ICICI Lombard Insurance for two years. I was very much shocked after seeing such a high bill as when the Credit Card sales team told me that there will be monthly debit of Rs.200/- for my Insurance but instead on monthly they debited two years premium in one time. Since I was having a small salary I was not able to make the payment in one installment I have agreed for monthly debit. I tried calling ICICI Lombard they told to call ICICI Credit Card as the reversal will be done at Credit Card department. The Complaint No for your reference is 90607932, I have followed at least two to three months but nothing happened. Then I used the Credit Card for which I have made the payment. But I used to pay only that amount which I had used thru Credit Card.After six months credit card department started charging me Late payment Charges & Finance Charges for the ICICI Lombard Insurance of Rs.4932/-, I got very angry also called Customer Care they told me to pay the Insurance premium I explained them that I am getting high salary and could not pay the premium amount so simply cancel the policy but they forcefully told me pay the amount. I got very much disturbed so immediately I stopped making payment for the Credit Card. Then after three month the recovery agents called me and told me to pay the amount otherwise I will face serious consequences. I have told them very softly what problem I am faced about the Insurance and requested them to please solve it at the earliest and close the chapter once and for all. They also told me to go at ICICI Lombard I also went there but nothing happened. Then after some days they called again also visited my residence abusing me and my family for not making payments, I told them to solve my Insurance problem and reverse the Late payment & Finance Charges I will pay the balance amount but they could not do it. They used to call me everybody by using very abusive language with me & my family. Then in April’08 the lady named Shabana from ICICI Credit Card department (Contact No.65263372 & Office Name – Siddhi Business Solutions)called me saying that my account will be settled for Rs.10000/- told me to pay Rs.5000/- and the balance amount to paid after receiving the letter from ICICI Credit Card Division. I believed in her words but I was not having idea that I am getting cheated. Then I met Mr.Sushil (Contact No.[protected]) at Jogeshwari railway station and handed over the Chq of Rs.5000/- he gave me the receipt and the chq got cleared and then I called her for the letter but her landline has been discontinued I enquired with Mr.Sushil again he said that Shabana has left the organization. I was very disappointed that ICICI bank which has very good reputation in the marked is behaving so cheaply with the customers. I have made several complaints to ICICI Credit Card division but no action has been taken yet.

    Then in the month of July’08 Mr.Santosh ( Contact No.[protected] & Office Name – Resolution Service) from ICICI Credit Card Bank called for the payment I told him everything from the day one till Shabana incident, He told that some agency organization make false promises and cheats the customers. He taken me into confidence and told me that my problem will be solved and will be settled at the earliest. He asked chq of Rs.3260/- towards Credit Card dues and he told me that after showing to his seniors he will settle my account and also told me to right at the back side of the chq that the chq is only for the security purpose and cannot be deposited. I was confident that Mr.Santosh will solve my problem so I gave him chq of Rs.3260/- dt.15.09.08 as security chq which will not to be presented in any Bank.Then I started calling Santosh hoping at least he will solve my problem and I will close the credit card issue but he just said he does not know me, I called at least three to four times he just ignored my calls then I felt some fishy then I immediately made stop payment for the chq of Rs.3260/- dt.15.09.08. But on 16th Sept’08 received SMS from ICICI Bank Credit Card Division saying Thankyou for the payment of Rs.3260/- towards Credit Card dues. I am very much shocked once again when I given them the chq of Rs.3260/- only for security deposit and which is being clearly written at the back side of the chq that “ Please do not deposit the cheque. This chq is issued only for the security. But still they have deposited the chq which means that the ICICI Bank has lost name & reputation .I have been cheated by the ICICI Bank Credit Card Division both the times.

    I am very much angry also very much disappointed that ICICI Bank which is such
    a largest private organization is behaving so cheaply with their customers.

    I am having all the details from starting till date and also supporting documents
    for which I can fight in the Consumer Court. I will be presenting my case in the
    Consumer Care within 10 days from the date of the letter. The Agency’s which is
    being appointed by ICICI Bank has to be severely punished because of these
    agencies most of the people commit suicide due to harassment and torturing. I am
    also being harassed with the phone calls by using abusive languages for me & my
    family.

    I will be filing my case firstly wit ICICI Bank Credit Card, secondly Siddhi
    Business Solutions, thirdly Resolution Services within 10 days from the date of
    the letter.

    Waiting for your quick response.


    Thanking You,
    Yours Sincerely,


    Vinayak Pothu
    Mobile : [protected]
    Aug 14, 2020
    Complaint marked as Resolved 
    NOVEL WAY OF CHEATING CREDIT CARD CUSTOMERS BY ICICI
    I am holder of Visa card of ICICI Bank bearing no[protected]. Legally speaking, one has to pay whatever is due only on receipt of Bill/Statement from ICICI card division. Similarly, I recd my statement which is always dated 28th of every month on 2nd of july. As per the statement dt.28.06.09, the due date of payment was 16.07.09 and accordingly I made the payment and the same got debited from my bank account on the same day.
    However, the minimum amount due against the above statement dt 28.06.09 also got debited from my bank account.
    I had been making frequent calls on no[protected] since last one week asking them to reverse the minimum due amount and credit the same in my saving bank account, but neither the same has been done nor any satisfactory answer is being given.
    My moot question is A. When my account has been debited for the entire amount on the due date which was paid by me through cheque, what is the necessity to auto debit the min amount due from my account on the same day i.e. the due date of payment.
    The min amount that has been debited from my account is a huge amount and now the Cr.Card division says that it will be adjusted against my future due amount for which I had not received any statement or bill . I am thus being forced to make further purchases by using the credit card.

    Will the Cr.Card division which is holding the min amount due money will pay me double the interest which otherwise they charge for defaulted payment?

    IS THIS NOT TAKING A CUSTOMER FOR A RIDE??? FRAUDULENT MEASURES ARE BEING ADOPTED BY THIS BANK ON LOYAL CUSTOMERS.

    I want to know the name, contact address, e-mail id of the seniormost manager in ICICI Bank Cr.Card Division, with whom I will take up this matter. If any of my well wishers have them, then pls let me know. I am going to take legal action against this fraudulent means adopted by this bank.
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      S
      Sonu Gujral
      from Allahabad, Uttar Pradesh
      Sep 20, 2008
      Resolved
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      I have ICICI credit card, wants to pay the all due nine month back in one shot, But ICICI representative Arvind of sector 50 NOIDA issued a letter of settlement which i came to know from sector-50 noida brance is forged/fake and collected the money in several occassion against this forged letter, I have logded a compalint in sector-50 noida brance they admitted the Fraud and told me that Arvind ICICI representative did the Fraud and they terminate the person after that my all dues is pending despit of my regular followup for final settlement in customer care and Noida sector 50 branch now after 10mths their card showing huge amount with all interest charges, Is this is purely fraud case and harrasment of consumer and they also align my credit card with Savin bank account with out my authorisation, Inspite of fraud they did against consumer they are very smart they collect the minimum amounts on Several occassion by saying settlemnt against the forged letter shown by this people, Finally they are very harsh not to understand full case and I just want to sue them for fraud and mentle harrassment
      Aug 14, 2020
      Complaint marked as Resolved 
      I Have A Serious Allegation Against Bang Manager Of ICIC BANK BANNERGATTA ROAD BANGALORE THAT PERSON IS A BIG I KEPT ON MAKING MY PAYMENTS REGULARLY ALL OF SUDDEN HE SENT A GUNDA TO MY PLACE NAMED REDDY TO THREATEN MY MOM ASKED ME TO VISIT HIM BI 6 AT ANY COST WHEN I WENT TO VISIT HIM AT BANNERGATTA ROAD BRANCH HE KEPT SAYING HE IS A MANAGER WHEN I ASKED HIM HIS VISITING CARD HE DIDNT GAVE AND ASKED ME TO PAY 16K AT ANY COST BI 31ST OF MARCH WITHOUT ANY PRIOR NOTICE, HE EVEN TRIED TO THREATEN ME STRAIGHT AWAY I AM BUGGED UP NOW AND DECIDED NOT TO PAY ICICI NOT EVEN A SINGLE PENNY AS I KNOW HOW MUCH I OWED THEY ALREADY TOO MORE THAN THAT FROM ME NOW THEY STARTED ACTING LIKE ROWDY GUNDAS SO I GAVE A COMPLAINT AT POLICE STATION ALREADY SO MY FAMILY MAY STAY SAFE, THAT DUMBO IS TELLING I HAVE OUTSTANDING OF 1 LAC AND HE WILL SETTLE IT FOR 51 WHICH I OPTED FOR LAST MONTH

      NOW IAM GONNA TAKE THIS VERY SERIOUSLY AND TAKE THE ACTION IN SAME MANNER IT WAS MY MISTAKE THAT I KEPT ON IGNORING THESE

      NAME : AUSTIN M GONSALVES

      NO :[protected]
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        J
        JAISIMHA KADAMBI
        from Hyderabad, Telangana
        Sep 19, 2008
        Resolved
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        SIR, I HAVE THIS ICICI SAFETY BONDS[protected] CERFICATE NO. 170929IN NAME OF JAISIMHA KADAMBI
        THE CO. SAYS IT HAS SENT THE AMT HAVE NOT RECD THE SAME. REMINDER TO CALL CENTRE HAS EVOKED NO RESPONSE . THE CO DID SEND ME A DUPLICATE REDEMPTION AFTER 5 MONTHS WHICH WAS SENT TO THEM AS OF NOW NO PAYMENT HAS BEEN RECD. THEY R JUST KEEPING THE AMT 6750/- AMT OF 2 BONDS IE 13500/- PLUS INTEREST IN THEIR KITTY.

        SERVCE IS ABSOLUTELY POOR ..HOW CAN ONE ENCASH A BOND WHICH CHEQUE IS MORE THAN 6 MONTHS OLD CANT THEY CHECK THEIR RECORDS AND PAY THE AMT WHEN IT SHOWS OUTSTANDING
        TAX SAVING BOND 032001-TSB TWO..BOND HOLDERNO.[protected] CERTIFICATE NO.170929 IN THE NAme jaisimha kadambi. please solve the matter

        my sincere thks

        JAISIMHA KADAMBI 1-4-54/2 VASANT VIHAR COLONY
        ST. NO 8 HABSIGUDA
        SECUNDRANBAD...500017 MOBILE [protected]
        Aug 14, 2020
        Complaint marked as Resolved 
        Dear sir,
        This is to inform you that three Tax saving safety bonds ( 032002-TSB, 4 nos & 082000-TSB, 4 nos ) have
        allready been matured long time back, but I have not yet received any information from your end.Details
        as follows:-
        Certificate No .Distinctive No. No of Bonds. Date of Matured.
        [protected] 05.02.2004.
        [protected] 05.02.2004.
        [protected] 23.08.2005.
        How ever I have submitted all the above three original Bonds after duly signed by me with my Pan card
        and bank details to your Upper wood street Branch, kolkata-16 on 13.01.09.
        Regards,
        Chandan Majumdar.
        Bondholder No.[protected] Regular Income Bond - 112001, Certificate No. 1957

        On 24/12/08 I sent this Certificate duly signed to ICICI Infotech Services Limited, Unit: ICICI Safety Bonds, November 2001, Maratha Mandir Annexe, Dr. A.R. Nair Road, Mumbai Central, Mumbai - 400 008, by First Flight Courier & requested them to redeem the Bond and send the cheque to my Bank - Bank of Baroda, B-Block Community Centre, New Delhi-11005 - Savings Bank A/C No. 13741. It was matured on 24/12/08.

        However, upto now I have not received my cheque or any reply in this regard.

        Please do the needful.

        D.R.ROY
        B-68, Raksha Vikas Apartments
        MIG Flats, Ground Floor,
        Vikas Puri,
        New Delhi-110018

        Can the concerned officers arrange to send the cheque to me.

        30/1/09
        SIR, I HAVE THIS ICICI GOVERNMENT OF INDIA 6.5% BONDS CERFICATE NO. 36105, 42017, 35943, 30960, 30050, 29883, 30296 IN NAME OF BUDH RAJ KAUSHIK
        THE ABOVE BONDS REDEPTION DATE IS OVER BUT I HAVE NOT RECD THE SAME. REMINDER TO CALL CENTRE HAS EVOKED NO RESPONSE.
        BOND LEDGER ACCOUNT NUMBER - ICI[protected]
        SO PLEASE REEDEM ME THE AVOVE BONDS AS SOON AS POOSIBLE..
        my sincere thks

        BUDH RAJ KAUSHIK
        1124/14 (SECTOR 14)
        FARIDABAD
        121007
        i am having 3 moneymultiplier bonds of icici safety bonds august98. bondholder no is 4343423 and warrant no is 175844. i have not yet received my matured amount.
        To,
        ICICI INFOTECH SERVICES
        Unit: ICICI Safety Bonds-March 2002,
        Maratha Mandir Anexe,
        DR. A.R. Nair Road, Mumbai Central,
        Mumbai-400008

        Respected Sir,
        We have invested in the ICICI BANK Tax Saving Bond-TSB-Three in the name of

        1.) B Mahaveer Shiyal with Distinctive No(s).[protected] and
        Bondholder no.:[protected] and certificate number 3828.

        2.) B Mahaveer Shiyal with Distinctive No(s).[protected] and
        Bondholder no.:[protected] and certificate number 3829.

        3.) B Mahaveer Shiyal with Distinctive No(s).[protected] and
        Bondholder no.:[protected] and certificate number 3830.

        4.) B Mahaveer Shiyal with Distinctive No(s).[protected] and
        Bondholder no.:[protected] and certificate number 3831.


        Please let us know if you have sent us the money if yes we would like to know the date when you have sent us the mony

        You can contact us by-
        (1) Mail:- [protected]@yahoo.com
        (2) Fax:[protected]
        (3) Post:- 321, Chickpet Cross, P.B. No. 7201, Bangalore-560053

        THANKING YOU
        Dear Sir,
        I am the ICICI bond holder of the following and it is regretted that I have not received any reply at your end against my complaint made last week.

        1) Bond holder No. Certi. No. Distin. Nos. No. of Bonds Amount
        [protected]-81 Four Rs. 20000/-

        [protected] 48522-25 Four Rs. 20000/-

        Certificates are with me and you are requested to respond in this regard to make necessary arrangements for payments immediately.
        My contact No.[protected].
        New address : No. 3. VI CROSS STREET, NEHRU NAGAR, KARAIKAL - 609 605.
        My e-mail : [protected]@yahoo.com
        Thanking you,
        Yours truly,
        K.MADHIAZHAGAN.
        Sir,
        Today I have sent a complaint reg. non-payment of two nos. of matured safety bonds of mine which have redemption date of 14.03.2004 and 23.01.2005 respectively for kind perusal.
        Kindly guide properly to receive the amoint.
        My email : [protected]@yahoo.com
        Sir,
        my bond certificates have redemption date on 14.03.2004 and 23.01.2005. where should I send for payments. Kindly respond to my earlier mails and now.

        Bonds — Bonds Matured get no payment

        Tax saving bond Certificate No. 56185 Bond No,266863 to 266868 face value 5000/- each Redemption date expired on 11th. March 2010 no payment received so for My saving account is [protected] with state bank of India Main Branch Karnal, Haryana.Bank has updated this account old one was [protected].Send the payment please.

        MOHINDER SINGH
        104, Sectoe - 7
        Urban Estate
        Karnal ( HR ) 132001
        Dear sirs,
        pl.give me your office phone numbers, I have some doubts for icici safety bonds old schemes. for tax savings bonds.pl.give me sirs,
        thanking you,
        yours,
        p.sateesh,
        tenali.

        ICICI SAFETY BONDS FEBRUARY 2000 — WHERE TO REDEEM

        my client hve icici safty bonds february 2000. i want to know where to send bond certificate to redeem . give me the ans on [protected]@yahoo.com and mobile no is [protected]
        thank you

        ICICI Safety (Tax saving) — Not Receiving of Payment

        Dear Sir,
        I am ICICI Safety Bonds (Tax Saving) holder of the following bonds. Details As :-
        Certificate No. Distinctive No. Date of Allotment Redmption date Face value
        201548 404821 26.04.2001 26.04.2004 5000 /-
        201549 404822 26.04.2001 26.04.2004 5000/-
        201550 404823 26.01.2001 26.04.2004 5000/-
        201551 404824 26.01.2001 26.04.2004 5000/-
        Iam send to all Original Bonds with Doc. I have not recived the redemption amount.you are requested to despatch the
        entire amount on below mentioned address or my Bank A/C. Any Quairy Pls. contact my son Mr. Rajani Ranjan Das at
        [protected] or send details at [protected]@bhl.jagran.com.
        Regards.
        Noni Gopal Das
        Hi Noni,

        We have made a note of your contact details. Our official will get back to you soon.

        Regards,
        ICICI Bank Customer Service Team
        Dear Sir
        I am G.Venkatachalam Bond Holder No.[protected] having a ICICI TAX SAVING BOND 022002-TSB Certificate No.132422 with Dist No.[protected] of face value Rs. 20000.00
        Now I want ot encash the same . Kindly inform me of the requirements. Your tel.No.[protected] is not informing any details.
        KIndly revert back by e-mail. [protected]@gmail.com.

        My Address.
        G. Venkatachalam,
        Yamuna Sadan, Swati colony,
        Burudgaon Road,
        AHMEDNAGAR. (M.S.)
        414001
        Dear sir,

        I have purchased two bonds on 27.03.2002 @ Rs.5000/bond.but not recieved redumtion/maturity amount,
        bondholder no[protected] certificate no-64170. kindly guide me how can i proceed for getting payment

        mail me;- [protected]@sonalika.com; M-[protected]
        Dear Sir/Madam,

        I am having two tax saving bonds-032002-TSB-One, details for which are as under. Kindly let me know if the redemption amount of these bonds has been sent or not. If sent then what was the mode of payment.

        1. Bond Holder No:[protected] Certificate No 196400 Name of bond Holder: Usha Varshney, Harish Chandra
        No of Bonds-2 Distinctive No:[protected]
        Date of Alottment: 23.04.2002 Redemption date:23.04.2005 Face Value:5000/-

        2. Bond Holder No:[protected] Certificate No 196399 Name of bond Holder: Harish Chandra, Usha Varshney
        No of Bonds-4 Distinctive No:[protected]
        Date of Alottment: 23.04.2002 Redemption date:23.04.2005 Face Value:5000/-

        Kindly Intimate on my email id: [protected]@yahoo.com or on my phone [protected]
        Dear Sir/Madam


        I have ICICI Safety Bonds in the name of ARVIND KUMAR has per details hereunder:

        Bond holder No.[protected] certificate no. 115418 & No.of Bonds Four Distinctive No.[protected] redemption date 24.12 .2004
        Bond Holder No.[protected] Certificate no. 18647 Distinctive no. 29805redeemption date 25.10.2003
        Bondholder No.[protected] certificate no.18645 Distinctive no.29803 redeemption date 25.10.2003
        " " " '' 18646 " 29804 " "
        " " " " 18644 " 29802

        Kindly intimate me the development in the above Bonds and let me know as to how to redeem them on my E-mail : arvind.ratna.[protected]@gmail.com
        Sir,
        I have subscribed to ICICI Tax Saving Bond 022002-TSB with Rs.5, 000/- and my Bond certificate No.325840, Bond Holder No.[protected], Redemption date on 22.03.2004.

        Please let me know where should I send the Bond Certificate for payments.
        Kindly respond immediately on my email now :
        "[protected]@yahoo.com" Mobile: [protected].

        N.B.Krupavaram
        Sir, I Partha Mukherjee responded to a Public issue o[censored]nsecured Redeemable Bonds in the nature of Debentures-Tax Saving Bond and vide allotment advice reference no N[protected] ENCL 1 194500 dt 11.04.2002 ( REG 254500) I have received and allotted 4 Bonds and an amount paid on application was 20000/-.My Bank details furnished to the company was SB A/C No 1871 of Ramkrishnapur Cooperative bank Ltd 18/1, Charu Chandra Singha lane, Howrah, West Bengal india.Now while reconciling my accounts i have noticed that ICICI Ltd has not made any pament against the Bonds till date. This is further to inform you that the afore said bank account is lying dormant as the bank has gone to morotorium from the year 2009 /2010.In view of the above circumstances I would request you to kindly check your records and to kindly confirm in return signal as to whether ICICI has cleared up the dues against the Tax Savings Bonds or its still pending.The allotment advice and the Certificated number 192916 and distinctive nos[protected] in original is kept with me and can be produced as and whne called for the same.Since I am in financial crunch the payment may kindly be released in my favour at the earliest. Sincerely P.Mukherjee (email : [protected]@yahoo.com) mobile:[protected]
        I, Arun NARHAR SARODE, have received 2 Tax Savins Bond-032001-TSB-ONE dated 26/04/2001 of Rs.5000/- each having Bondholder No.[protected] Certificate No.277794, Distinctive sr. Nos.[protected], (Total Rs.10, 000/-) by Allotment Advice Ref No.T[protected] Reg 153610 dated 29/05/2001. My S.B. Account No.[protected] changed to New A/C No.[protected] at State Bank of India, NCL Campus branch, Pashan Rd Branch, Pune-411008, IFSC code-SBIN[protected], MICR Code[protected]Still Active). I do not appear to have encashed the Redemption Warrant. Pl inform whether it is paid or outstanding& course of action if pending? My e- mail address sarode.[protected]@yahoo.com.
        I have purchased one bond on 23, 03, 2001 @Rs 5000 bond. But not received maturity amount. Bondholder no[protected] certificate no 3229. Kindly guide me how can I proceed for getting payment. Mail me [protected]@rediffmail.com
        I have purchased one bond on 23, 03, 2001 @Rs 5000 bond. But not received maturity amount. Bondholder no[protected] certificate no 3229. Kindly guide me how can I proceed for getting payment. Mail me [protected]@rediffmail.com
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          A
          Ajit Raut
          from Gurgaon, Haryana
          Sep 19, 2008
          Resolved
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          Resolved

          Hi,

          I am a customer for ICICI bank for last few years.
          I am having two credit cards [protected](Platinum) and [protected](Gold-KF).

          This is really harassing, by getting vulgar phone calls and threatening calls from your phone banking persons for deposit my billed amount RS1700.00.
          It's really unexpected from such a great bank.

          For my [protected](Gold-KF) card I didn’t got my bill for last 2 months, so I was not able to make any payment .
          And suddenly your phone banking officer called me today and talked using slang language and threatening message.

          I was really getting great service from ICICI bank for so many years, so never look for any other bank.
          After doing so many transactions, if I am getting such harassing calls from your Phone Banking person, it's really frustrating.

          The number from which I got a call is [protected].

          It's really sad to write that today the things happened; it broke the faith of getting good service from such a great bank.


          Thanks,
          Ajit Raut
          Aug 14, 2020
          Complaint marked as Resolved 

          icici bank / insurance — vulgar calls

          i had received a call from the agents of icici bank from[protected].
          when i confronted the person, asking whether he had referred to the national dnc registery, he started abusing me.
          calling me agaiin and again.
          this is serious and ha to be controlled and such people should be thrown behind bars.
          Hi,

          I am a customer for ICICI bank for last few years.
          I am having credit cards [protected](Gold) .
          This is really harassing, by getting vulgar phone calls and threatening calls from your phone banking persons for deposit my bills.
          It's really unexpected from such a great bank.


          And suddenly your phone banking officer called many times in a day in my office no. & my personnel no. and talked using slang language and threatening message they said that i will kill you, we will dance you bared if you didn't give the payment they have make a call in my noida office and abusing to my officers.they came to my house last time where my old mother and my pregnent daughter live with me and shouted with abusing.my daughter is in tensed from that time.I was really getting great service from ICICI bank for so many years, so never look for any other bank.
          After doing so many transactions, if I am getting such harassing calls from your Phone Banking person, it's really frustrating.

          The number from which I got a call is +[protected] & [protected].

          It's really sad to write that today the things happened; it broke the faith of getting good service from such a great bank.


          Thanks,
          Samboornam K.
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            L
            Lata HC
            from Delhi, Delhi
            Sep 19, 2008
            Resolved
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            Resolved

            I got a call from ICICI sating to apply for Platinum Card.
            Later they changed the application to Gold card without my notice and issued me a Gold card.

            then i have requested to cancel my credit card since 2-3 months, but till now nobody has responded.
            Aug 14, 2020
            Complaint marked as Resolved 
            Dear All,

            I wish to inform you I have taken the "Top up" against my policy number 4113i/XOL/06213552/00/000 which was just a fraud from your representative Mr. Sameer Patel (Mobile: [protected]). Mr. Patel has was informed me that there is no additional amount is to be payable for this top up. You may referred you recorded sound. If any deduction is to be made which will from Mr. Patel a/c.

            I am very much surprised that you have deducted 30% approx. amount from refundable amount. I wish to inform you if ICICI Lombard is unable to refund me whole amount then I have no option but to stop all my 4 policies from ICICI Lombard. Also I will stop all the payment to ICICI Credit Card section.

            Kindly clear the matter as soon as possible otherwise I will lodge complaint in "Consumer Forum" & will claim Rs. 5.00 Lacs from you.

            An very early action will be highly appriciated.


            S. C. TRIPATHI
            CREDIT CARD NO. [protected].
            Dear sir / preferred card[protected] / coral card [protected]

            I am using my credit card past five years without any problems, credit limit with 15k to 50thousand now, recently my card was upgraded as a coral card without any information when i contact customer card yr person said that was upgraded as a coral card, not at all informed me this will be charged card, my old one is totally life time free card, this month i have paid what ever payment advance, when i received this month statement i was shocked i have to ay rs.1121/- for this month that is rs.1000/- u have charged for coral card, but totally i am upset with your customer care dept they have not informed me reg this charges and all, u can retrieve your recording sys,

            i want cancel this card now and get reversal 1121 immediate mode, other wise depends my transaction and payment ucan give as a life time free card.

            otherwise i wand my old card as it is life time free card

            otherwise i will close all the cards and transaction as soon as possible i want immediate solution for this miscommunication issue by your cc dept, i am working in hdfc bank in dept management cards collection - manager, i have card with 1lak limit even though i am using icici card past five without any deviation, now i got great experience pl revert back quickly what i want to do, i have given complaint with cc dept i don t know how they will react,


            with regards


            govind
            [protected] / [protected]
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              pinakighosh
              from Raiganj, West Bengal
              Sep 19, 2008
              Resolved
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              I had read reports that ICICI Bank robs its customers. I had even heard this urban myth from my friends and neighbors in Kolkata. However, I had doubt about this and thought it to be a hyperbole, till I myself fell prey.

              I had taken an EMI (equal monthly installments) card of ICICI Bank last year.

              I made a purchase of Rs 8, 990.00 from Chowringee Studio of Kolkata on 11 Jan 2008 using the EMI card. I was supposed to clear this in installments of Rs 1, 000, as it is an EMI card

              I paid the 1st installment (Rs1, 000) on 24 Feb; then the 2nd bill never arrived. I waited for it till the 1st week of April & anyways paid the 2nd installment of Rs 1, 000 on 5 April.

              When I received the bill for month 3, I noticed a lot of discrepancies and additional charges including late fine, and frustrated with their system, I cleared the entire remaining amount of Rs 6, 990 on 26 April. Thus I cleared the entire amount of Rs 8, 990 (my purchase amount) in 3 installments of Rs 1, 000 + Rs 1, 000 + Rs 6, 990.

              I wrote to ICICI, and said that it was their fault that they did not send me the bill; so why should I be fined and asked to pay additional interest. They did waive one month’s fine, but by the time their reply came, it was time for them to add one more ‘fine’; and ICICI did so… they added one more fine + interest.

              I decided not to pay, as it was a breach of ethics from ICICI to waive one and add one fine + interest. It was again ICICI who delayed to sort things and this delay costed me the new fine. It is beyond my sense of reasoning how can they add fines & interest while the billing was already disputed. How can they continue the process of billing while an irregularity dispute is on & not sorted?
              The additional fines are due to the fault of ICICI:

              * No bill was sent for the month of March.

              * While they waived me the fine + interest of March; they delayed their reply and added one more fine + interest.

              I found the entire system faulty and decided not to pay; as:

              * I have paid the amount I spent
              * In both the cases it was their fault that attracted the fine + interest.

              I mailed them again. They did not sort out things, and kept on billing me, adding fine & interest every month, to which I maintained status quo; as I decided I will not pay anything until they admit their fault and sort out things.
              I am also receiving sms messages from them almost threatening me to pay up.
              My general observation at the end is that the urban legend is indeed true, and all users using their credit cards should think twice before they sway their head and say ‘yes’ to credit card selling calls made by ICICI.
              Aug 14, 2020
              Complaint marked as Resolved 
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                A
                Amisha
                from Delhi, Delhi
                Sep 19, 2008
                Resolved
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                Kindly inform us about this investment bond status

                The bond name is : ICICI - Money Multiplier Bond-0498-MMB Option-II
                Issue Name : Amisha Alpesh Mistry
                : Alpesh Jayantbhai Mistry

                Kindly inform us on Ph. :[protected]
                Mobile :[protected]
                :[protected]
                Emal : [protected]@yahoo.co.in
                : [protected]@yahoo.com
                Aug 14, 2020
                Complaint marked as Resolved 
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                  A
                  Arun Kumar
                  Sep 18, 2008
                  Resolved
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                  Dear Sir,

                  I am an NRI living overseas. Recently I came to know that my NRE account has been debit frozen.

                  When I called-up ICICI Bank, I was told that they have lost my account opening documents in 2005 Mumbai floods. Since they don't have my documents, they have debit frozen (cannot withdraw money) the account.

                  The Bank happily continues to accept my overseas remittances while freezing the withdrawl. This means my funds are locked-up by ICICI Bank for no fault of mine.

                  The irony is the Bank made no attempts to reach me in this regard so far and froze the account without proper notification.

                  I wanted to know how should a consumer like me suffer for the negligence on the part of the Bank.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Myself is the holder of FDR No. 02/CD03007298 and A/c. No. 0115759 matured on 15.4.06. I wrote several application to M/s.Escorts Finance Ltd. at Delhi office and its Branch office at Kolkata but I am unable to receive any reply from them. As I am a cancer patient and suffering from acute cancer since 2005 and the attending physician has advised me for medical operation at Mumbai but due to financial crunch I am unable to go to Mumbai. Giving the aforesaid conditions, I wrote several letters with the medical certificates and talked to one Shri S.D.Sharma having Phone No.[protected] but they never heard my prayer on medical ground and I am unable to receive an amount of Rs. 26, 620/- as on date mentioned above plus the interest accrued till date. I, therefore, pray sympathetically before you to kindly take up the matter with the Escorts Finance Ltd. to get the said FDR amount paid to me at the earliest so that I could proceed to Mumbai for treatment of cancer being suffered by the undersigned for the last 4 years.
                  Thanking you,


                  Dated :3.10.2008 (Amar Nath Jayswal)
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                    T
                    TIRUMALA.PAULINA
                    from Hyderabad, Telangana
                    Sep 18, 2008
                    Resolved
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                    Dear sir/Madam,
                    I got this reference number[protected] to my mobile on 16.09.2008 at 8 AM from ICICI Bank and it was couriered through EXPRESS IT .But I checked out about this reference number in express IT courier website up to now but it shows the status as like below follows.I need to know about my courier details ASAP.
                    Consolidated Tracking Result

                    • Click on Airway Bill No. to view Detailed Tracking Results
                    .
                    • Select Checkbox (es) for Feedback / current status notification by E-mail.

                    Reference No. Airway bill No.. Status. Date Time Location. Remarks
                    [protected] [protected] Exception Sep 16. 2008 11:39 MUMBAI - HUB

                    Status 'No Details' could be due to Pickup not done or the Tracking No. you have entered is invalid. Please contact the nearest Customer Service Call Centre.

                    Thanking u,
                    T.Paulina.
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      A
                      Arjun Rajaram Raut
                      from Delhi, Delhi
                      Sep 17, 2008
                      Resolved
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                      To,
                      The head of Credit Cards,
                      ICICI Bank.

                      R/sir,

                      This is to state that I am not satisfied with your Credit Card Service and would like to bring your kind notice, the negligence of your staff towards customer’s care/ complaints, hence request to go through this complaint.

                      My credit card No.”[protected]”. Since last four months( June’08) I am receiving wrong monthly statements showing transaction of Rs. 20000/-(Rupees twenty thousand) with installment of Lombard Insurance. These statements are wrong and not acceptable to me because I had never asked / proposed for the policy. I have not done any transaction through Credit Card till date too. As such, the statements being sent to me from your office are not acceptable to me. Your customer care executives are also not attending the phone and replying through IVRS only.

                      Looking to the above fact, you are requested hereby to terminate my credit card account immediately after the receipt of this message and correct the statements to receive me it as NIL payment. Also instruct your staff / call centres not to harass over phone and visit frequently for irrelevant recovery.

                      Please check your record once again as no transactions, no shopping, no dealings of any type has been done through the card and the card is totally unused till date. Some contact Nos. I have tried for guidance are[protected],[protected] Rahul Vaidya),[protected].

                      You are once again requested to look into the matter seriously and check the records as your staff have compulsorily imposed a insurance policy installment on me. I do not want that policy which I never agreed with it and will not agree in future too. So, the question of payment does not arrive.

                      Terminate my credit card immediately. You will soon receive the card cut in pieces with the application for cancellation.

                      Please treat this message/complaint urgent and final. Oblige. The very immediate reply / response is expected at E-mail address- [protected]@gmail.com

                      Yours sincerely
                      (Arjun R.Raut).
                      Date: 18/09/2008.
                      Jan 15, 2019
                      Complaint marked as Resolved 
                      bank had reverted all dues and sent the nil statement. thanks

                      ICICI — Regarding unused credit card

                      Respected sir,

                      I am working in Panjab University Chandigarh as Sr. Scientific Officer. About 5-yrs back a personnel of ICICI bank visited my office and issued me a credit card. I was told that it is free with life time validity. Later, I found that it is no more usefull to me and I never used it even once. So, I returned it back by cutting it diagonally. About a month back, I received a call from Delhi that a case is going to be registerd against me for not paying the money for the credit card No. [protected]. I explained him my case as above. Today, I again receverd a similar call thraetining me to either deposit the the money (Rs. 4818/-)or case will be registerd. Sir, I fail to understand why such a torture calls are being made against me as I have not used this card at all.
                      I humbly request to please look into matter and save me from this unwanted harrasment.

                      Thanks,

                      Naresh Agnihotri
                      To
                      The ICICI Credit Card Manager

                      Subject: Regarding raising dispute for transactions on my card
                      (No. [protected])

                      Dear sir/madam,
                      I like to bring the following fact to your kind notice for immediate remedial action.
                      I was in Chennai on an official from 26th Feb. 08 to 6th March, 08. On 29th Feb (evening) I was intimated over phone by your ICICI Mumbai Head Office that my ‘credit card’ has been hacked. Immediately I informed both your Mumbai and Kolkata office (Customer care) to block my card and that I am in Chennai and I have made payment of Rs.10, 200/- to Sabari Classic Hotel, Chennai through credit card (No. [protected]) only. I was intimated by your customer care that my card has been blocked. Immediately, after arrival in Kolkata on 7th March, 08, I contacted your customer care (kolkata) who assured me there is nothing to be worried about and I will have to make payment of approximate Rs. 10, 200/- next month. In 16th March, 08 a mobile message reaches me intimating that I have a pending of Rs. 8624/- but neither any statement to my residential address nor to my email ID ([protected]@cgcri.res.in) was sent by you. Having received no document I made payment of the aforesaid amount to you (27th March, 08, cheque no. 839668 of Bank of Baroda) on good faith and a new card (no. [protected]) was issued to me instead of the old card (..6004). For the next 3 months I have purchased different items using the new card (..6012) from market and also made payment regularly on the basis of mobile SMS but no bank statement was received. In August, 08, I was intimated by your office (2A upper Wood St, Kolkata) over phone that an amount of Rs. 10, 200/- is due from me as previous balance but I informed them in details about this. But I was advised to make due payment in order to avoid late charges. Then I handed over a cheque (no.430121, Bank of Baroda) to your collector Mr S. Mandal of your office (2A upper Wood St, Kolkata) to clear the due payment [(10,[protected]+ 254 (ICICI Lombard GIC Ltd’s monthly fee)= 1830/-] with written document. Surprisingly enough, in the 2nd week of Oct, 08 I was phoned by Mr. Bablu Debnath of your office (2A upper Wood St, Kolkata) to inform me that I have made purchase from my old Card (..6004) and payment is due from me. I again contacted your kolkata office (customer care) and narrated the detailed case history. Hearing from me in details and after searching your database I was told that on 29th Feb, 08 payment of Rs.8624/- has been made to Future Bazar (Mumbai) in my name (in my presence) and this amount was paid from my card. On the same date in the same credit card pending of Rs. 10, 200/- in Chennai is being shown. How it is possible?
                      I think there is major lapse or mistake somewhere on your part? I was again told to contact your Head Office (Mumbai Branch). I have already intimated Mr Debnath (of your office, 2A upper Wood St, Kolkata) in details and requested him for taking necessary action. You are also requested to look into the matter and find out the mistake without unnecessarily harassing one of your bonafide customers.
                      Thanking You

                      Dr Shirshendu Chakraborty
                      Scientist
                      (Gazetted Officer)
                      CGCRI, Kolkata 32
                      Govt. of India
                      (Mob. [protected])
                      E.Mail: [protected]@cgcri.res.in
                      [protected]@yahoo.com
                      Dear Sir,

                      I would like to know my billing date.My credit card no.is [protected]
                      To,
                      The head of Credit Cards,
                      ICICI Bank.

                      This is to state that I am not satisfied with your Credit Card Service and would like to bring your kind notice, the negligence of your staff towards customer’s care/ complaints, hence request to go through this complaint.
                      My Credit Card number is "[protected]", and using this card from 03/2007, till now there is no late payment, no delay of payment, regular i am paying my ammounts regularly. Two of my cheque has returned due to missmatch of signature beacuse the signatureof mine with bank is 3 years old, so different of signature is very often. Now without informing me my card has been blocked.
                      Now i am seeking your halping hand to reactivate my card so that i can continu my faith and belif with you bank and card.

                      REGARDS
                      Selim R Ahmed
                      To
                      The ICICI Credit Card Manager

                      Subject: Regarding raising dispute for transactions on my card
                      (No. [protected])

                      Dear Sir,

                      I am Sudhir Kumar Raiguru bearing the a Furute Card from ICICI bank card number [protected] had made a purchase of 1598/- on 21st Sept 2008. I did not received my first month bill statement till January 2009. While enquired about the bill statement on the ICICI bank phone number [protected] I got to know that I have a bill statement of more than 2500/- billing amount as per the non payment of the last bill. When I complained regarding the same, the Executive with whom I was talking to said all other expenses would be waived off and I will receive the updated bill by email. However I confirmed him that after receiving the Updated bill, I will make the payment of only the amount that I have made a purchase of, i.e. 1598/-. After 10-15 days I received the same bill of more than 2500/-. I again request you to send me my updated bill to my updated address ASAP so that I will make the payment of 1598/- and also I want my card to be functioning so that I will be able to use the same. I would also request you to send any collection executive to my billing address so that I will make the payment of the above said bill.

                      Seeking your help to resolve my issue and reactivating my Card once again,

                      Yours Faithfully,
                      Sudhir Kumar Raiguru
                      [protected]
                      To,
                      The head of Credit Cards,
                      ICICI Bank.

                      This is to state that I am getting calls from your Bank for Credit Card Payment,

                      Also note I am not a Credit Card Holder of your Bank, but I get calls on name of Saud/Asif Garbekar regarding the payment.

                      I also dont know who they are & I think somebody has given you'll my contact number.

                      So, requesting you to knidly look into this matter & while issuing the Card pls check all the details properly.

                      Seeking your help on this matter.

                      Your Faithfully
                      Mitali Chotai
                      [protected]

                      Citibank & ICICI Bank - Credit card division — Action for not paying the credit card bill

                      Dear All,

                      Can any one from the bank explain me that what kind of action the bank will take for not making the credit card bill payments ?

                      I like to share one case of my friend who misuse the credit card for his royal life. But see the action the bank taken on him.

                      My friend has made a purchase for Rs.60, 000/- & above and didn’t made a payment for more than 2 months. The bank people called him for settlement and after face to face discussion he was asked to pay only Rs.8, 000/- as settlement & cancelled his card. There is nothing to pay after this.

                      2nd case - same friend has got another card from other bank & he made the same thing. He was called & were asked to pay only Rs.6000/- as final settlement.

                      As this kind of news make the persons like me who pays the full payment in time to think not to make any credit card payments. For nothing there are the people who enjoy and this bank people will not take any action on them. Why not the bank list those people & see that they should not get any card from any bank & other loans for them.

                      Also i request the bank should see the person who are sincere in their payment & encourage them with additional benefits.

                      Kindly MNC bank should answer my query.
                      Sir,
                      I have been issued with two credit cards valid from 03/07 till 03/11, which are as follows:
                      1) Petro Card No.[protected]
                      2) Shop Card No.[protected]
                      I have not used any of the above cards till today i.e. 20/03/2009. However, as I am willing to use the above cards, will you please mail me the procedure and passward on my e-mail ID, as I have forgotten the things.
                      Thanking you in anticipation,
                      Suresh Wadkar
                      [protected]
                      Hi,
                      In Any business we (the customers) are god. Its really amazing to know that icici has a really poor customer service.

                      I cald icici customer service ...

                      sir i have applied for credit card before 7 months... not received but getting messages about my card details from icici. Suddenly they told they will transfer the call to another dept.

                      disappointment... (because i have chosen the right option from IVR)

                      again blah, , , blah, , , blah...

                      Suddenly they told they will transfer the call to another dept.

                      one more time... then the call gets routed to IVR ...

                      I know about IVr application and hence i will suggest the credit card head to fully automate the process using IVR application or atleast give pending salaries.

                      If possible please let me know the status on the card ending with number 2005
                      I have not recieve any ICICIcredit card till the date naw but i have received a mesage dated 07th may 2009 from your comany of that cellno[protected] in wich the limet of card is Rs 20000 and cash limit is Rs0
                      Hi,

                      I am icici bank customer & have savings acount & credit cards.

                      This is in regards to health insurance policy icici lombard given to me where i did not receive any intimation or e mail from the day 1 regarding payment & the late charges are charged in my account.

                      Instead of sending me any reminder or intimation they have charged me thousands of money & over and above they have blocked my savings account[protected] with more that Rs. 9000.00.

                      Please check all the details in my savings account.

                      I also have 2 personal loans from icici & i am a good customer & you can even check my payment history.

                      Terminate my Health insurance policy immidietly.

                      Please treat this message/complaint urgent and final. Oblige. The very immediate reply / response is expected at E-mail address- rakesh.[protected]@citi.com

                      I would appericiate if you will take my request seriously else i would stop paying any dues to icici for all the accounts.

                      Please clarify these ingenuine charges or i would be forced to take any legal action against your bank.

                      Waiting for your positive response ASAP.

                      Regards,

                      Rakesh Arora
                      [protected]
                      E mail - rakesh.[protected]@citi.com
                      No.1 Fraud Bank in the world ICICI
                      To,
                      The Manager,
                      Credit Card Division
                      ICICI Bank

                      Dear Sir/Madam
                      sub: Credit card facility - not availed- false transaction statement claimed information for making necessary corrections made for cedit card No[protected] details- reg
                      Ref : 1. my letter dated 11.3.2004
                      2. my letter dated 27.3.2004
                      3. legal adviser Mr. T.thirumanthiram B.A.B.L notice dared 29.05.2004
                      I made already the following representative on 27.3.2004
                      1. i have not appied for credit card from ICICI bank
                      2. without any representation from me a packet was sent to ne by post from ICICI bank
                      3. since i have not applied anything from ICICI bank, i dropped the packet( may br containing the said credit card) in the drop box kept at ICICI bank, ashok nagar branch, chennai-600 083 which is nearest to my residence
                      4. since i have not made any application and i have not utilized your said credit card(No[protected], the claim now made by you unnecessarily annoys me
                      5. kindly take necessary steps for the mistake committed by your employees and corrct your records
                      at present i came from the central credit investigation its noted that the loan amount only is write off but the above said account is not yet closed. hence it is requested that kindly close the account and send me reply to my mail to avoid further disturbance
                      thanking you

                      your faithfully
                      S.Rajasegar
                      [protected]
                      Would like to put in your notice that i manisha singh was using icici credit
                      >card no-[protected], last year in the month of Dec'07 i got a call from
                      >Ankit & rajesh from number-[protected], stating my dues on the card. i told
                      >them that i was not recieving my bills and late charges and other extra
                      >charges to be waived off. i had long conversation with them and after that
                      >they told me to pay Rs 15400, afetr paying it i don't have to pay a single
                      >penny. I have recording for the same conversation. I
                      >made a chq payment of 15400 which got debited from my husband account i
                      >believe on 9th or 10th Dec'07. i'm continiously getting calls from your
                      >collection agencies. I told them the whole scenario. Kindly get this done as
                      >i'm not going to apy a singly penny against the card as i have never used
                      >that card since paying Rs15400.Get this done asap else i have to take some
                      >serious action against the bank for disturbing the customer.I got a call
                      > from your collection agency today and the number was [protected]. It's a
                      >humble request that i should not get any call onwards.
                      Hi,



                      My name is Vikram Singh, H/O of Manisha Singh. She was using ICICI credit card hold number – XXX, In the year 2007, month Nov-Dec, I got a call from XXX number telling this call is for due amount on my credit card. I had conversation with 2 gentlemen, however now I cannot say then as gentlemen, I got call from two fraud people, they were from ICICI collection agency, they said I have some amount due on my card of around 19000, out of which there are some late fine also in 19000. I asked them to remove the late fine. They agreed upon the same. I asked them that how much amount do I pay to close the card, so that I need not to pay a single penny more in future, they told me 15400/- is the amount which I have to pay. As this was a confirmatory call on total payment, it just happened that I recorded all the conversation. Their names were Rajesh & Ankit. I asked them to send their executive to collect payment. I gave them cheque of 15400/- at one instance, so to clear all my outstanding. The amount got cleared from my account too in 2-3 days.



                      Now since last 1 year they have again started asking for money, saying that you should have letter against the same. If not then you have to pay the amount. They keep on calling on my cell, I have moved out of DELHI, reason being my JOB, now they have started calling at my inlaws place as the card when was given to Manisha, she was unmarried. They have started misbehaving with our family members. 1-2 days back they called up at my inlaws place and told that “Manisha paise lekar bhag gaye hai, apna ghar check kar lo, kuch waha se to, lekar bhagi nahi hai na”. This has become so embarrassing for us that I cannot express through words. If ICICI bank is going for bankrupt then they should start begging for money instead of abusing people and threatening their family members.



                      This is my complaint against ICICI collection agency & Bank both, please help us.



                      Just a word - All, please be aware of ICICI bank & their services, it will take your happiness, your money and will force & push you to get into …….



                      Attached is the call for your reference which I had with Ankit & Rajesh on amount.
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                        V
                        virender99
                        from Mumbai, Maharashtra
                        Sep 17, 2008
                        Resolved
                        Report
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                        Resolved

                        Forwarded Conversation
                        Subject: dues
                        [protected]----

                        From: virender guleria <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Date: Fri, Sep 12, 2008 at 5:52 PM


                        Hi
                        please go thru the below e-mail.I am sending the the e-mail from last so many month regarding the clarification of my bill the total purchage is 1602 regularly I am in touch with the bank when ever i had made call only one answer I have got from all of your excutives that i will get back to you and its never happen.i LIKE TO PAY BUT FIRST I WANT KNOW WHO IS GOING TO TAKE THE RESPONSIBILITY OF LATE PAYMENTS NOT ME .BECAUSE IF YOU WILL CHECK THE RECORD I HAVE ALWAYS PAY IN TIME.Once i have asked for one quarry about my check bank has never get back to me.now the amount has gone from 1602 to 14691.Who is responsible for the same.now bank is sending me the statement with out any breakup.its very clear in the statment that the purchage is only 1602.then why I will have to pay 14691.
                        please make me clear and take your payment.I don't want to countinue with ICICI ANY MORE.

                        Thanks
                        virender

                        Forwarded Conversation
                        Subject: Cancelation of credit card
                        [protected]----

                        From: virender guleria <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Date: Tue, Feb 26, 2008 at 5:29 PM



                        Hi

                        Please cancel my credit card (no:[protected]) which I am useing form 12/04 due to some stupid mistake which was done by the bank.

                        Thanks

                        --
                        Virender Guleria
                        0-[protected]


                        --------
                        From: virender guleria <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Date: Mon, Mar 3, 2008 at 4:01 PM


                        Hi

                        Please Please Please sent one of your executive to me (before sending please call me on [protected]) who can give me a satisfactory answer because I want to close this credit card due to a dispute in the bill from ICICI BANK . please brief your executive about the statements for the month of Sep. Oct, Nov, Dec and Jan BEFORE SENDING .And take your payments. I don't want to continue with ICICI BANK any more. Please do it fast Otherwise I am not responsible for the Issue.

                        Thanks

                        Virender




                        [Quoted text hidden]
                        --
                        Virender Guleria
                        0-[protected]


                        --------
                        From: virender guleria <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Date: Mon, Mar 24, 2008 at 4:14 PM


                        Hi

                        Hi

                        I don't want to continue with ICICI Bank Any more.Your executive has come to me and I have paid him the said amount.Now Today I have called to the loam bard department for my mediclaim policy.They said call to credit card department(I want to countinue with the loam bard).I called, And got a new story that There is some dues.Is there any body who can tell me from where the dues are comming after paying full and final amount.its written on the payment recipt also that full and final payment and it was signed by both your executive & me.Now I don't want to be countinue with ICICI at all for any credit card & for any policy so please close/cancel my credit card Immidiatly I am very thankful to you. If you want anything from me please let me know within three working days.after that I am not responsible for anything.


                        from last three months I spent more then 1000 ruppies to call to the bank but all waste now I am not going to do anything.

                        Thanks
                        [Quoted text hidden]
                        --
                        Virender Guleria
                        0-[protected]


                        --------
                        From: Mail Delivery Subsystem <[protected]@googlemail.com>
                        To: [protected]@gmail.com
                        Date: Tue, Mar 25, 2008 at 6:15 PM


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                        From: "virender guleria" <[protected]@gmail.com>
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                        Subject: Fwd: Cancelation of credit card
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                        To: [protected]@gmail.com
                        Date: Thu, Mar 27, 2008 at 11:47 PM


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                        Date: Mon, 24 Mar 2008 16:14:55 +0530
                        From: "virender guleria" <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Subject: Fwd: Cancelation of credit card
                        In-Reply-To: <6b62c59a[protected][protected]@mail.gmail.com>
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                        Hi

                        Hi

                        I don't want to continue with ICICI Bank Any more.Your executive has come to

                        ----- Message truncated -----




                        --------
                        From: virender guleria <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Date: Mon, May 12, 2008 at 4:20 PM


                        Hi

                        So many times I had made request to cancel(no:[protected]) my credit card and your executive has asked me that its our bank policy that you will have to clear the duss first.I have askaed to the bank that clear my doubt about my credit card bill And take your money.when I had made last payment its told to me very clear by your collection department that this is your final payment.its written on the payment recipt also.one copy will be taken by the executive one is with me.Now again your collection department is asking for money this time they are asking for Three thousand two hundred somthing .I don't know what the resion behind.Your collection dept. is saying that pay this time only.this is your final payment.I have asked them please send some one with the complete detail of my bill and take your money.But your collection dept. don't want to send the person with the credit card detail.from my end there is no dues on my credit card.please make me clear my doubt fist then ask for money.

                        This my humble request to you please cancel my credit.I am very very thankfull to you.

                        Thanking you


                        virender

                        [protected] Forwarded message[protected]
                        From: virender guleria <[protected]@gmail.com>
                        Date: Feb 26, 2008 5:29 PM
                        Subject: Cancelation of credit card
                        To: customer.[protected]@icici.com


                        [Quoted text hidden]
                        --
                        Virender Guleria
                        0-[protected]


                        --------
                        From: virender guleria <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Date: Mon, May 12, 2008 at 4:35 PM




                        [protected] Forwarded message[protected]
                        From: virender guleria <[protected]@gmail.com>
                        Date: May 12, 2008 4:20 PM
                        Subject: Fwd: Cancelation of credit card
                        To: customer.[protected]@icici.com


                        [Quoted text hidden]
                        --
                        Virender Guleria
                        0-[protected]


                        --------
                        From: virender guleria <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Date: Mon, May 12, 2008 at 4:36 PM


                        Hi
                        Respected officer

                        Please look into the matter.

                        Thanks

                        Virender

                        [protected] Forwarded message[protected]
                        From: virender guleria <[protected]@gmail.com>
                        Date: May 12, 2008 4:20 PM
                        Subject: Fwd: Cancelation of credit card
                        To: customer.[protected]@icici.com


                        [Quoted text hidden]
                        --
                        Virender Guleria
                        0-[protected]


                        --------
                        From: virender guleria <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Date: Tue, May 13, 2008 at 2:39 PM



                        Dear sir
                        I am still waiting for your responce because I am not able to put on my phone because your collection dept. is forcing to say that I don't want to pay maoney.they are Threatening me also.Please look into the matter.


                        Thanking you

                        Virender
                        [protected] Forwarded message[protected]
                        From: virender guleria <[protected]@gmail.com>
                        Date: May 12, 2008 4:20 PM
                        Subject: Fwd: Cancelation of credit card
                        To: customer.[protected]@icici.com


                        [Quoted text hidden]
                        --
                        Virender Guleria
                        0-[protected]


                        --------
                        From: Mail Delivery Subsystem <[protected]@googlemail.com>
                        To: [protected]@gmail.com
                        Date: Tue, May 13, 2008 at 5:32 PM


                        This is an automatically generated Delivery Status Notification

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                        From: "virender guleria" <[protected]@gmail.com>
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                        Subject: Fwd: Cancelation of credit card
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                        From: "virender guleria" <[protected]@gmail.com>
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                        Subject: Fwd: Cancelation of credit card
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                        From: "virender guleria" <[protected]@gmail.com>
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                        Subject: Fwd: Cancelation of credit card
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                        From: "virender guleria" <[protected]@gmail.com>
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                        Subject: Fwd: Cancelation of credit card
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                        Date: Mon, 12 May 2008 16:36:38 +0530
                        From: "virender guleria" <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Subject: Fwd: Cancelation of credit card
                        In-Reply-To: <6b62c59a[protected][protected]@mail.gmail.com>
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                        ------=_Part_4307_10471692.[protected]
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                        Hi
                        Respected officer

                        Please look into the matter.


                        ----- Message truncated -----




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                        Date: Mon, 12 May 2008 16:35:28 +0530
                        From: "virender guleria" <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Subject: Fwd: Cancelation of credit card
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                        [protected] Forwarded message[protected]
                        From: virender guleria <[protected]@gmail.com>
                        Date: May 12, 2008 4:20 PM
                        Subject: Fwd: Cancelation of credit card
                        To: customer.[protected]@icici.com

                        ----- Message truncated -----




                        --------
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                        To: [protected]@gmail.com
                        Date: Fri, May 16, 2008 at 12:51 AM


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                        Date: Mon, 12 May 2008 16:20:10 +0530
                        From: "virender guleria" <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Subject: Fwd: Cancelation of credit card
                        In-Reply-To: <6b62c59a[protected][protected]@mail.gmail.com>
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                        Hi

                        So many times I had made request to cancel*(no:[protected])* my
                        credit card and your executive has asked me that its our bank policy that
                        you will have to clear the duss first.I have askaed to the bank that clear

                        ----- Message truncated -----




                        --------
                        From: Mail Delivery Subsystem <[protected]@googlemail.com>
                        To: [protected]@gmail.com
                        Date: Fri, May 16, 2008 at 6:26 PM


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                        Date: Tue, 13 May 2008 14:39:26 +0530
                        From: "virender guleria" <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Subject: Fwd: Cancelation of credit card
                        In-Reply-To: <6b62c59a[protected][protected]@mail.gmail.com>
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                        Dear sir
                        I am still waiting for your responce because I am not able to put on my
                        phone because your collection dept. is forcing to say that I don't want to
                        pay maoney.they are Threatening me also.Please look into the matter.


                        ----- Message truncated -----




                        --------
                        From: virender guleria <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Date: Fri, May 23, 2008 at 4:53 PM


                        [Quoted text hidden]
                        --
                        Virender Guleria
                        0-[protected]


                        --------
                        From: Mail Delivery Subsystem <[protected]@googlemail.com>
                        To: [protected]@gmail.com
                        Date: Sat, May 24, 2008 at 6:45 PM


                        This is an automatically generated Delivery Status Notification

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                        Date: Fri, 23 May 2008 16:53:44 +0530
                        From: "virender guleria" <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Subject: Fwd: Cancelation of credit card
                        In-Reply-To: <6b62c59a[protected][protected]@mail.gmail.com>
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                        ----- Message body suppressed -----



                        --------
                        From: Mail Delivery Subsystem <[protected]@googlemail.com>
                        To: [protected]@gmail.com
                        Date: Sun, May 25, 2008 at 8:57 PM


                        [Quoted text hidden]


                        --------
                        From: Mail Delivery Subsystem <[protected]@googlemail.com>
                        To: [protected]@gmail.com
                        Date: Tue, May 27, 2008 at 2:48 AM


                        This is an automatically generated Delivery Status Notification

                        Delivery to the following recipient failed permanently:

                        customer.[protected]@icici.com

                        Technical details of permanent failure:
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                        ----- Original message -----

                        Received: by 10.140.180.13 with SMTP id c13mr595677rvf.188.[protected];
                        Fri, 23 May 2008 04:23:44 -0700 (PDT)
                        Received: by 10.141.27.19 with HTTP; Fri, 23 May 2008 04:23:44 -0700 (PDT)
                        Message-ID: <6b62c59a[protected][protected]@mail.gmail.com>
                        Date: Fri, 23 May 2008 16:53:44 +0530
                        From: "virender guleria" <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Subject: Fwd: Cancelation of credit card
                        In-Reply-To: <6b62c59a[protected][protected]@mail.gmail.com>
                        MIME-Version: 1.0
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                        boundary="----=_Part_19837_25546779.[protected]"
                        References: <6b62c59a[protected][protected]@mail.gmail.com>
                        <6b62c59a[protected][protected]@mail.gmail.com>
                        <6b62c59a[protected][protected]@mail.gmail.com>

                        ------=_Part_19837_25546779.[protected]
                        Content-Type: text/plain; charset=ISO-8859-1
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                        Hi

                        Hi

                        I don't want to continue with ICICI Bank Any more.Your executive has come to

                        ----- Message truncated -----




                        --------
                        From: virender guleria <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Date: Wed, Aug 13, 2008 at 1:48 AM



                        Please go thru the below e-mail.please
                        virender
                        [Quoted text hidden]
                        --
                        Virender Guleria
                        0-[protected]


                        --------
                        From: Mail Delivery Subsystem <[protected]@googlemail.com>
                        To: [protected]@gmail.com
                        Date: Thu, Aug 14, 2008 at 2:33 AM


                        This is an automatically generated Delivery Status Notification

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                        From: "virender guleria" <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Subject: Fwd: Delivery Status Notification (Failure)
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                        ----- Message body suppressed -----



                        --------
                        From: Mail Delivery Subsystem <[protected]@googlemail.com>
                        To: [protected]@gmail.com
                        Date: Fri, Aug 15, 2008 at 2:14 AM


                        This is an automatically generated Delivery Status Notification

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                        Date: Wed, 13 Aug 2008 01:48:49 +0530
                        From: "virender guleria" <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Subject: Fwd: Delivery Status Notification (Failure)
                        In-Reply-To: <[protected]@googlemail.com>
                        MIME-Version: 1.0
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                        [Quoted text hidden]


                        --------
                        From: Mail Delivery Subsystem <[protected]@googlemail.com>
                        To: [protected]@gmail.com
                        Date: Sat, Aug 16, 2008 at 7:24 AM


                        This is an automatically generated Delivery Status Notification

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                        customer.[protected]@icici.com

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                        Tue, 12 Aug 2008 13:18:49 -0700 (PDT)
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                        Message-ID: <6b62c59a[protected][protected]@mail.gmail.com>
                        Date: Wed, 13 Aug 2008 01:48:49 +0530
                        From: "virender guleria" <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Subject: Fwd: Delivery Status Notification (Failure)
                        In-Reply-To: <[protected]@googlemail.com>
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                        ------=_Part_67429_2965072.[protected]
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                        Please go thru the below e-mail.please
                        virender

                        [protected] Forwarded message[protected]
                        From: Mail Delivery Subsystem <[protected]@googlemail.com>

                        ----- Message truncated -----




                        --------



                        --------
                        From: Mail Delivery Subsystem <[protected]@googlemail.com>
                        To: [protected]@gmail.com
                        Date: Sun, Sep 14, 2008 at 12:02 AM


                        This is an automatically generated Delivery Status Notification

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                        Date: Fri, 12 Sep 2008 17:52:58 +0530
                        From: "virender guleria" <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Subject: dues
                        MIME-Version: 1.0
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                        --------
                        From: Mail Delivery Subsystem <[protected]@googlemail.com>
                        To: [protected]@gmail.com
                        Date: Sun, Sep 14, 2008 at 9:37 PM


                        This is an automatically generated Delivery Status Notification

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                        Message-ID: <6b62c59a[protected][protected]@mail.gmail.com>
                        Date: Fri, 12 Sep 2008 17:52:58 +0530
                        From: "virender guleria" <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Subject: dues
                        MIME-Version: 1.0
                        Content-Type: multipart/alternative;

                        [Quoted text hidden]


                        --------
                        From: virender guleria <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Date: Mon, Sep 15, 2008 at 1:09 PM




                        Forwarded Conversation
                        Subject: dues
                        [protected]----

                        From: virender guleria <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Date: Fri, Sep 12, 2008 at 5:52 PM


                        Hi
                        please go thru the below e-mail.I am sending the the e-mail from last so many month regarding the clarification of my bill the total purchage is 1602 regularly I am in touch with the bank when ever i had made call only one answer I have got from all of your excutives that i will get back to you and its never happen.i LIKE TO PAY BUT FIRST I WANT KNOW WHO IS GOING TO TAKE THE RESPONSIBILITY OF LATE PAYMENTS NOT ME .BECAUSE IF YOU WILL CHECK THE RECORD I HAVE ALWAYS PAY IN TIME.Once i have asked for one quarry about my check bank has never get back to me.now the amount has gone from 1602 to 14691.Who is responsible for the same.now bank is sending me the statement with out any breakup.its very clear in the statment that the purchage is only 1602.then why I will have to pay 14691.
                        please make me clear and take your payment.I don't want to countinue with ICICI ANY MORE.

                        Thanks
                        virender

                        Forwarded Conversation
                        Subject: Cancelation of credit card
                        [protected]----

                        From: virender guleria <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Date: Tue, Feb 26, 2008 at 5:29 PM



                        Hi

                        Please cancel my credit card (no:[protected]) which I am useing form 12/04 due to some stupid mistake which was done by the bank.

                        Thanks

                        --
                        Virender Guleria
                        0-[protected]


                        --------
                        From: virender guleria <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Date: Mon, Mar 3, 2008 at 4:01 PM


                        Hi

                        Please Please Please sent one of your executive to me (before sending please call me on [protected]) who can give me a satisfactory answer because I want to close this credit card due to a dispute in the bill from ICICI BANK . please brief your executive about the statements for the month of Sep. Oct, Nov, Dec and Jan BEFORE SENDING .And take your payments. I don't want to continue with ICICI BANK any more. Please do it fast Otherwise I am not responsible for the Issue.

                        Thanks

                        Virender




                        [Quoted text hidden]
                        --
                        Virender Guleria
                        0-[protected]


                        --------
                        From: virender guleria <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Date: Mon, Mar 24, 2008 at 4:14 PM


                        Hi

                        Hi

                        I don't want to continue with ICICI Bank Any more.Your executive has come to me and I have paid him the said amount.Now Today I have called to the loam bard department for my mediclaim policy.They said call to credit card department(I want to countinue with the loam bard).I called, And got a new story that There is some dues.Is there any body who can tell me from where the dues are comming after paying full and final amount.its written on the payment recipt also that full and final payment and it was signed by both your executive & me.Now I don't want to be countinue with ICICI at all for any credit card & for any policy so please close/cancel my credit card Immidiatly I am very thankful to you. If you want anything from me please let me know within three working days.after that I am not responsible for anything.


                        from last three months I spent more then 1000 ruppies to call to the bank but all waste now I am not going to do anything.

                        Thanks
                        [Quoted text hidden]
                        --
                        Virender Guleria
                        0-[protected]


                        --------
                        From: Mail Delivery Subsystem <[protected]@googlemail.com>
                        To: [protected]@gmail.com
                        Date: Tue, Mar 25, 2008 at 6:15 PM


                        This is an automatically generated Delivery Status Notification

                        THIS IS A WARNING MESSAGE ONLY.

                        YOU DO NOT NEED TO RESEND YOUR MESSAGE.

                        Delivery to the following recipient has been delayed:

                        customer.[protected]@icici.com

                        Message will be retried for 2 more day(s)

                        Technical details of temporary failure:
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                        [icici.com (1): Connection timed out]

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                        Message-ID: <6b62c59a[protected][protected]@mail.gmail.com>
                        Date: Mon, 24 Mar 2008 16:14:55 +0530
                        From: "virender guleria" <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Subject: Fwd: Cancelation of credit card
                        In-Reply-To: <6b62c59a[protected][protected]@mail.gmail.com>
                        MIME-Version: 1.0
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                        boundary="----=_Part_9169_6477914.[protected]"
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                        <6b62c59a[protected][protected]@mail.gmail.com>

                        ----- Message body suppressed -----



                        --------
                        From: Mail Delivery Subsystem <[protected]@googlemail.com>
                        To: [protected]@gmail.com
                        Date: Wed, Mar 26, 2008 at 7:24 PM


                        [Quoted text hidden]


                        --------
                        From: Mail Delivery Subsystem <[protected]@googlemail.com>
                        To: [protected]@gmail.com
                        Date: Thu, Mar 27, 2008 at 11:47 PM


                        This is an automatically generated Delivery Status Notification

                        Delivery to the following recipient failed permanently:

                        customer.[protected]@icici.com

                        Technical details of permanent failure:
                        TEMP_FAILURE: Could not initiate SMTP conversation with any hosts:
                        [icici.com (1): Connection timed out]

                        ----- Original message -----

                        Received: by 10.140.88.11 with SMTP id l11mr1984188rvb.74.[protected];
                        Mon, 24 Mar 2008 03:44:55 -0700 (PDT)
                        Received: by 10.141.27.19 with HTTP; Mon, 24 Mar 2008 03:44:55 -0700 (PDT)
                        Message-ID: <6b62c59a[protected][protected]@mail.gmail.com>
                        Date: Mon, 24 Mar 2008 16:14:55 +0530
                        From: "virender guleria" <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Subject: Fwd: Cancelation of credit card
                        In-Reply-To: <6b62c59a[protected][protected]@mail.gmail.com>
                        MIME-Version: 1.0
                        Content-Type: multipart/alternative;
                        boundary="----=_Part_9169_6477914.[protected]"
                        References: <6b62c59a[protected][protected]@mail.gmail.com>
                        <6b62c59a[protected][protected]@mail.gmail.com>

                        ------=_Part_9169_6477914.[protected]
                        Content-Type: text/plain; charset=ISO-8859-1
                        Content-Transfer-Encoding: 7bit
                        Content-Disposition: inline

                        Hi

                        Hi

                        I don't want to continue with ICICI Bank Any more.Your executive has come to

                        ----- Message truncated -----




                        --------
                        From: virender guleria <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Date: Mon, May 12, 2008 at 4:20 PM


                        Hi

                        So many times I had made request to cancel(no:[protected]) my credit card and your executive has asked me that its our bank policy that you will have to clear the duss first.I have askaed to the bank that clear my doubt about my credit card bill And take your money.when I had made last payment its told to me very clear by your collection department that this is your final payment.its written on the payment recipt also.one copy will be taken by the executive one is with me.Now again your collection department is asking for money this time they are asking for Three thousand two hundred somthing .I don't know what the resion behind.Your collection dept. is saying that pay this time only.this is your final payment.I have asked them please send some one with the complete detail of my bill and take your money.But your collection dept. don't want to send the person with the credit card detail.from my end there is no dues on my credit card.please make me clear my doubt fist then ask for money.

                        This my humble request to you please cancel my credit.I am very very thankfull to you.

                        Thanking you


                        virender

                        [protected] Forwarded message[protected]
                        From: virender guleria <[protected]@gmail.com>
                        Date: Feb 26, 2008 5:29 PM
                        Subject: Cancelation of credit card
                        To: customer.[protected]@icici.com


                        [Quoted text hidden]
                        --
                        Virender Guleria
                        0-[protected]


                        --------
                        From: virender guleria <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Date: Mon, May 12, 2008 at 4:35 PM




                        [protected] Forwarded message[protected]
                        From: virender guleria <[protected]@gmail.com>
                        Date: May 12, 2008 4:20 PM
                        Subject: Fwd: Cancelation of credit card
                        To: customer.[protected]@icici.com


                        [Quoted text hidden]
                        --
                        Virender Guleria
                        0-[protected]


                        --------
                        From: virender guleria <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Date: Mon, May 12, 2008 at 4:36 PM


                        Hi
                        Respected officer

                        Please look into the matter.

                        Thanks

                        Virender

                        [protected] Forwarded message[protected]
                        From: virender guleria <[protected]@gmail.com>
                        Date: May 12, 2008 4:20 PM
                        Subject: Fwd: Cancelation of credit card
                        To: customer.[protected]@icici.com


                        [Quoted text hidden]
                        --
                        Virender Guleria
                        0-[protected]


                        --------
                        From: virender guleria <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Date: Tue, May 13, 2008 at 2:39 PM



                        Dear sir
                        I am still waiting for your responce because I am not able to put on my phone because your collection dept. is forcing to say that I don't want to pay maoney.they are Threatening me also.Please look into the matter.


                        Thanking you

                        Virender
                        [protected] Forwarded message[protected]
                        From: virender guleria <[protected]@gmail.com>
                        Date: May 12, 2008 4:20 PM
                        Subject: Fwd: Cancelation of credit card
                        To: customer.[protected]@icici.com


                        [Quoted text hidden]
                        --
                        Virender Guleria
                        0-[protected]


                        --------
                        From: Mail Delivery Subsystem <[protected]@googlemail.com>
                        To: [protected]@gmail.com
                        Date: Tue, May 13, 2008 at 5:32 PM


                        This is an automatically generated Delivery Status Notification

                        THIS IS A WARNING MESSAGE ONLY.

                        YOU DO NOT NEED TO RESEND YOUR MESSAGE.

                        Delivery to the following recipient has been delayed:

                        customer.[protected]@icici.com

                        Message will be retried for 2 more day(s)

                        Technical details of temporary failure:
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                        [icici.com (1): Connection timed out]

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                        Message-ID: <6b62c59a[protected][protected]@mail.gmail.com>
                        Date: Mon, 12 May 2008 16:35:28 +0530
                        From: "virender guleria" <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Subject: Fwd: Cancelation of credit card
                        In-Reply-To: <6b62c59a[protected][protected]@mail.gmail.com>
                        MIME-Version: 1.0
                        Content-Type: multipart/alternative;
                        boundary="----=_Part_4301_4308931.[protected]"
                        References: <6b62c59a[protected][protected]@mail.gmail.com>
                        <6b62c59a[protected][protected]@mail.gmail.com>

                        ----- Message body suppressed -----



                        --------
                        From: Mail Delivery Subsystem <[protected]@googlemail.com>
                        To: [protected]@gmail.com
                        Date: Tue, May 13, 2008 at 6:39 PM


                        This is an automatically generated Delivery Status Notification

                        THIS IS A WARNING MESSAGE ONLY.

                        YOU DO NOT NEED TO RESEND YOUR MESSAGE.

                        Delivery to the following recipient has been delayed:

                        customer.[protected]@icici.com

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                        Message-ID: <6b62c59a[protected][protected]@mail.gmail.com>
                        Date: Mon, 12 May 2008 16:36:38 +0530
                        From: "virender guleria" <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Subject: Fwd: Cancelation of credit card
                        In-Reply-To: <6b62c59a[protected][protected]@mail.gmail.com>
                        MIME-Version: 1.0
                        Content-Type: multipart/alternative;
                        boundary="----=_Part_4307_10471692.[protected]"

                        [Quoted text hidden]


                        --------
                        From: Mail Delivery Subsystem <[protected]@googlemail.com>
                        To: [protected]@gmail.com
                        Date: Tue, May 13, 2008 at 6:39 PM


                        This is an automatically generated Delivery Status Notification

                        THIS IS A WARNING MESSAGE ONLY.

                        YOU DO NOT NEED TO RESEND YOUR MESSAGE.

                        Delivery to the following recipient has been delayed:

                        customer.[protected]@icici.com

                        Message will be retried for 2 more day(s)

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                        Message-ID: <6b62c59a[protected][protected]@mail.gmail.com>
                        Date: Mon, 12 May 2008 16:20:10 +0530
                        From: "virender guleria" <[protected]@gmail.com>
                        To: customer.[protected]@icici.com
                        Subject: Fwd: Cancelation of credit card
                        In-Reply-To: <6b62c59a[protected][protected]@mail.gmail.com>
                        MIME-Version: 1.0
                        Content-Type: multipart/alternative;
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                        References: <6b62c59a[protected][protected]@mail.gmail.com>

                        ----- Message body suppressed -----



                        --------
                        From: Mail Delivery Subsystem <[protected]@googlemail.com>
                        To: [protected]@gmail.com
                        Date: Wed, May 14, 2008 at 5:17 PM


                        This is an automatically generated Delivery Status Notification

                        THIS IS A WARNING MESSAGE ONLY.

                        YOU DO NOT NEED TO RESEND YOUR MESSAGE.

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                        customer.[protected]@icici.com

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                        Date: Mon, 12 May 2008 16:35:28 +0530
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                        Aug 13, 2020
                        Complaint marked as Resolved 
                        hi,

                        card no:[protected]
                        valid from:04/03
                        Please sent the statements for the month of Sep and Dec. I have requested The statements from august onwards for that there is no response, Then your executive call me on 6th of Dec 2011 for the repayment, i told them won't pay any amount wiTh out getting statement. afterthat i have received statements of august, October and November .now i want The statements of September and December as early as possible by post.Please do it fast Otherwise I am not responsible for the Issue
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                          S
                          SANDEEP KUMAR
                          from Delhi, Delhi
                          Sep 16, 2008
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                          My self is SANDEEP KUMAR R/o- sikanderpur badha have a corporate salary account with your bank opened earlier in the month of june 2008. The ac no is[protected]
                          On 1st of sept when i got my commission cheque then i visited to Sec 14 branch Gurgaon to deposit it & for the satisfactory purposae i consulted with one of the executive who told me that if you want to take money today then you have to pay the amt of Rs.800.00 for insta clearing either deposit the cheque clearing will come nxt day.i did it & came back.
                          On 5th of sept when i generated a mini statement through atm i got that the cheque has been cleared & the available balance is 39870.00. Next when i come to withdraw money atm shoed that unable to process & Atm card blocked.Then i called-up customer care & then they told me a diffrent story that your account is not active so plz visit the mother branch for activation.The mother branch is Qutub plaza DLF Gurgaon, I came here & asked for the same to the BRANCH OPERATION MANAGER which is a lady sitting in front, she replied go to Sec 14 branch we can't do anything, when i told that my mother branch is this branch then she strated to cry upon me in very rude manner, i tolerated & hardly managed to get the no. of RM SLARY DEPTT - Mr. Naveen -[protected].When called him he mocked upon me as if i am a joker & after spoiling my 15 valuable minutes & money He told " pehle hi bolte ki ye baat haito itna time kharab nahi hota . ab jao kal aana tumhari tarah yahan roj aate hain.

                          I went at the branch & searched the T.L of sales deptt. for corporate salary ac. Mr. Sandeep -[protected], Firstly on telephonic conversation of 8 minute he told me that he is out side so come tomorrow, but after my many request he told me that wait for one hour i am coming, it was 4.30pm of 9 th sept.
                          At 5.15 he came & told me that nothing is possible now just go & write a request to get the D.D of your amount.When i asked why is it so ? after your bank confirmatiom i deposited the cheque& the statment is also showing the balance.then why are you telling this, he told - tumhara form cancel ho gaya hai D.D le lo nahi te mere pas bhi roj roj time nahi hai ki tumhara kam karaonga.
                          Service Request SR78994573 given by the bank . Every daye they reply me to wit two days more.
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                            Vijaysingh Govindsingh Dixit
                            from Chandigarh, Chandigarh
                            Sep 16, 2008
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                            Dear sir,

                            I have received the bank statement for the quarter ending june2008 wherein the Bank has debited an amount of Rs 111/-(Rs one hundred eleven) from my bank a/c towards debit card charges.I would like to bring to your kind notice that, I DO NOT HAVE ANY DEBIT CARD OF THE bANK.The particulars of my BANK A/C ARE AS UNDER -
                            Savings bank a/c no[protected]
                            Branch- ICICI BANK, SHIVAJI NAGAR BRANCH, GHOLE ROAD, PUNE-41100
                            KINDLY DO THE NEEDFUL AND CREDIT THE AMOUNT DEDUCTED IN MY SB A/C at the earliest.
                            Sincerely,
                            Vijaysingh G Dixit
                            Dear Sir,

                            A/C No.[protected]

                            Sub : Problem in ATM machine.

                            On 30th of September, my father is doing transaction from ATM (ING Corporation bank ATM in Faridabad at lakhani India Limited),

                            My father had tried to retrieve Rs 10000/- through ATM but we have not receive money and get a receipt of balance.

                            and i lock the call on 1st of Oct and my SR no. 81409833.

                            Bank person are not supporting me and call center person also not giving me the status.

                            Kindly give assurance when did i get the money.

                            Waiting for your earliest response.


                            Thanks & Regards,
                            Gunjan Chopra
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                              T
                              T.A.SASTRY
                              from Mumbai, Maharashtra
                              Sep 16, 2008
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                              Credit Card No. of my son T.Rajsekhar : [protected]
                              My "add on card" No.[protected] (name: T.A.Sastry).

                              a) Cheque No.741242 dt.18.8.08 was issued instead of 18.6.08
                              for Rs.16, 787 (of State Bank of India, Swastik Park Branch,
                              Chembur, Mumbai)
                              b) The above cheque when presented by ICICI Credit Cards
                              was returned by SBI as the month written was August in
                              the date column.
                              c) Subsequently, I had issued ICICI Bank Cheque No.330852
                              dt.9.7.08 for Rs.16, 788 which was realised by ICICI Credit
                              Cards. (Statement date: Aug 09, 2008 refers)
                              d) Instead of returning my Cheque No.741242 dt.18.8.08, ICICI
                              Credit Cards have realised the amount of Rs.16, 787 from
                              State Bank of India, Swastik Park Branch, Chembur, Mumbai)

                              Since I am not at fault and am facing acute financial problems,
                              I request you refund the amount of Rs.16, 787 immediately by
                              depositing into my SB A/c No.[protected] with ICICI Bank, Nariman Point Branch, Mumbai.

                              I hope that my request would receive your kind consideration and immediate action.

                              Thanking you,

                              Yours sincerely,

                              TA Sastry



                              I had made payment of Rs.16, 788 through ICICI Bank Cheque
                              dt.9.7.08 since Cheque No.741242 of State Bank of India, Swastik Park Branch, Chembur, Mumbai, issued by me in favour of ICICI Bank Credit Card No.[protected] was returned
                              by SBI as there was an error in the drawal month of the cheque i.e.erroneously written as 18.8.08.
                              ICICI Credit Cards have again realised Rs.16787 through Cheque No.741242 of SBI. I am in great financial trouble. Request credit this amount of Rs.16787 in my SB Account No.[protected] with ICICI Bank, Nariman Point Branch, Mumbai immediately. Looking forward to receiving your co-operation and immediate action.
                              Thanking you,
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                                S
                                Sachin Eknath Murudkar
                                from Mumbai, Maharashtra
                                Sep 16, 2008
                                Resolved
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                                Resolved

                                I had an ICICI credit card (EMI Card) thorough which an loan amount was transfered to my saving account (ICICI) without my knowledge and all the charges were been applied on it. I didn't even got the statement for the transaction. So i was not know about the transaction. Then too I am ready to pay the loan amount back but they are not ready to wave-off the interest on it. Can anyone help me on this.
                                Aug 14, 2020
                                Complaint marked as Resolved 

                                ICICI Credit Card — wave amount

                                05.05.2009
                                To
                                ICICI BANK CREDIT CARD


                                Sub : Ramadoss sankar – ICICI BANK CREDIT CARD NO. [protected]

                                Sir,

                                I am having ICICI Credit Card for the past two years. I have purchased Jewels for Rs. 11, 188 towards using my credit card. This amount was shown in the bill dated 12.02.2009. I forget to pay the said amount within the due date of 12.02.2009. Then one Mr. Muthu, (Mobile No.[protected]) from Global Credit Services, Chennai 33, has come to me and collects Cash of Rs. 11, 185/- on 19.02.2009 and he said that I may not be levied for the late payment, and there may be no any charges will comes later. But now I received the statement dated 13.05.2009, in which I was charged Rs. 1, 564.33 for Late Payment Fee, Service Tax etc.

                                In this connection I request you to kindly waive the said Charges of Rs.1, 564.33, so as to enable me to continue the Credit Card facility. Because I am not liable for the above mistake, it is absolutely done by the staff of the above said Global Credit Services.
                                Hence, I hope the necessary steps may taken to do so.
                                Thanking you.
                                Yours faithfully
                                G.R.SANKAR
                                E.MAIL : [protected]@yahoo.co.in

                                Icicicredit Laon — Loan Repayment.Reg...

                                Sir,
                                This is M.Ramesh, an employee of THE HINDU Newspaper, who has availed a loan amount of Rs 57000/- in the year 2007 vide card no:[protected] from your esteemed bank. At that time your personnel have informed me that the repayment date would be the 5th of every month. But of late you have been sending me the statement for repayment on the 1st or 3rd of every month instead of 5th as promises earlier.I've been presenting the cheque for repayment on either 4th or 5th of every month. And you have been charging late payment fee and other fees extra for the same. I wish to remind you that this is a loan repayment and not a credit card payment.

                                hence, I request you to look into the matter and cancel the amount which you have been levying extra in the guise of late payment fee which has now accumulated to around Rs 10, 000/-. Also, I request you to provide me the name and contact no. of the concerned personnel who would be looking into this matter.


                                Thank you,
                                Regards

                                M.Ramesh
                                [protected]
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                                  P
                                  Padam singh
                                  from Pune, Maharashtra
                                  Sep 16, 2008
                                  Resolved
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                                  Resolved

                                  To,
                                  Mr. Harshil Mehta,
                                  nodal officer,
                                  icici bank ltd.

                                  subject- without authourasion payment to country club.

                                  respected sir,
                                  I did't purchase any thing from country club but you have charged 9000/- Rs. from my credit card on 10th march 2008. i came to know when i got the next statement. After that i call your coustmer care so many time they did't gave any satisfied answer. After some calls they gave the adderres of the Jhandewalan videocon tower office. there executive told me that the complaint fax to my head office on these no.[protected],[protected]. we have do this on[protected] on 12/06/2008 but you did't responce it. my card no is-[protected].
                                  Please identyfy the problem and solve the disputed amount.


                                  your faith fully
                                  Padam Singh
                                  H-221 Gazipur Delhi-96
                                  [protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    A
                                    ASHOK JUGRAN
                                    from Pune, Maharashtra
                                    Sep 15, 2008
                                    Resolved
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                                    Resolved

                                    I have written several mails to ICICI BANK, for wrong debit of my account via transcation conducted on 12 sep 2008.

                                    Branch Id : 0021 Account Id :[protected]
                                    Ref: Trans-NHPUN[protected]-LIBOU -272 for Rs. 225.
                                    Ref: Trans-NHPUN[protected]-LIBOU -271 for Rs. 5179.

                                    Lattest mail sent to you for your ref :

                                    Why you guys are only responding to only first part of the query. I need the complete answer for my queries for both transactions on 12 sep2008.

                                    I fail to understand, is it a deliberate attempt to ignore my query? Or this way you have been instructed by the bank resolve the issues by testing the patience of your customers.

                                    For GOD shake can someone in bank respond to my query listed below:

                                    PLS READ my earlier MAILs CAREFULLY, IT MAY NOT BE IMPORTANT FOR YOU, IT MEAN A LOT TO ME.. May I request some of the senior and sensible staff from BANK to READ AND RESOND THE APPENDED MAIL.

                                    2. Ref: Trans dated 12 sep 08 -NHPUN[protected]-LIBOU -271 for Rs. 5179.

                                    Kindly refer to the above transaction dated 12 September 2008; my account has been debited for the above mentioned amounts. I am shocked as to how these transactions were performed without my written or verbal approval. I need to understand under which section of the law & who has given these rights to the Bank to perform these transactions without consent of the customer.

                                    It’s a criminal offense, am thoroughly disappointed by this unprofessional and unethical behaviors displayed by the bank. While I will check the authenticity of this transaction in the manner it was conducted and take a legal advise on this matter. I strongly protest and demand and immediate explanation.

                                    Thanks, Ashok

                                    I would be greatful to if you can help me in this regard.

                                    Best regards,
                                    Ashok Jugran
                                    [protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      S
                                      sulekha dilip padte
                                      from Vadodara, Gujarat
                                      Sep 15, 2008
                                      Resolved
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                                      Resolved

                                      My ICICI shakti (Big bazaar/ Food bazaar) credit card no. is [protected]. I had received ur cr. card statement on 13/9/02008, statement dtd.4/9/2008 & due date is 21/9/2008, but last (statement dtd.4/8/2008) received on end of August 2008 i.e. after due date. Due date was 21/8/2008.I had received SMS for ICICI regarding delay in dispatch of statement for period 5/7/2008 to 4/8/2008 & also received SMS for payment due Rs.1825/-. I had not received hard copy of statement then also I paid Rs.1825/- as per SMS received on my mobile no.[protected]. I had paid vide Cheque No.587627 dtd.20/8/2008 for Rs.1825/- (Abhyudaya Bank, Vashi). I dropped this cheque in ur ICICI Bank, Drop Box in Vashi branch on 20/8/2008. U r charging Rs.100/- as late payement charges & Rs.300/- for overlimit charges & also charged service taxes for it. These charges are unfair because I had paid my bill before due date & next purchase is on 26/8/2008 that means after paying previous dues. I am housewife. My credit card limit is Rs.3000/- Less purchase as per statement dtd.4/8/2008 is Rs.1825/- = Bal Rs.1175/- Add my payement Rs.1825/-= Rs.3000/- my credit limit remain Rs.3000/- then no question of overlimit charges or late payment chages. Kindly waive late payment charges Rs.100/- & overlimit charges Rs.300/- & service tax in my next cr. card bill & credit my account for same amount otherwise I will think for cancellation of my credit card. I am using my card since July 2007 & I was satisfied with ur services but this time I am not satisfied with ur service because u r charging late payment charges & overlimit charges which are unfair. kindly take necessary action on my request for deducting these charges & inform me on my email ID or mobile as early as possible. .I will pay Rs.1585.44 as stated in statement dtd. 4/9/2008 before 21/9/2008 Kindly credit abovesaid charges in my next bill. Possibility was that cheque was not collected from drop box in time or it may remian in drop box, this is not my fault then why should I pay extra for that? I made my payment befor due date. Kindly think on my request & take action immediately.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      need statement of all the transaction...
                                      address has changed...n area don't have any pin code...




                                      regards
                                      asha saini
                                      I have observed that tho payment is done on time, but still there is penalty of Rs200/- is charged. i still cant understand for what penalty is charged, this things are practiced form past 3 months. If this is the scenario we wont be trusting it any more. And i demand to deactivate my card. My card number is [protected].
                                      I have observed that tho payment is done on time, but still there is penalty of Rs200/- is charged. i still cant understand for what penalty is charged, this things are practiced form past 3 months. If this is the scenario we wont be trusting it any more. And i demand to deactivate my card. My card number is [protected]
                                      my card no is [protected]
                                      i m not getting bill statement from 1 year bcoz my address is changed so plz. send me statement of bill payment in this address : - B1260 Shastri nagar delhi-110052
                                      my new bill amt is 1793/- plz take payment by two instalment
                                      thanx
                                      minakshi kumari
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                                        S
                                        sasindran
                                        from Delhi, Delhi
                                        Sep 15, 2008
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                                        Dear Sir,
                                        My account no is:[protected]
                                        Bank Name : ICICI Bank Ltd
                                        Brach : Teynampet., Chennai

                                        I used meenambakkam ICICI ATM centre to withdraw money on 02.09.08. I have entered money what i want is Rs.4000/-, but i have got only Rs.3500/-. But my account has been debited for Rs.4000/-. Immediately i registered my complaint in customer care vide complaint ref no: 78218369. They replied me that the diff amount will be credited with in seven working days. But still i am waiting, My money yet to credit in my account. We dont receive any reply from them.
                                        Kindly take action and do the needful.

                                        Yours,
                                        Sasindran

                                        ICICI Bank Ltd — Not crediting excess amount debited.

                                        On 27th of Jan I was making on line payment for one of my LIC Premium. While transfering money from ICICI account, there were some link problem. Because of this I have tried twice. The premium amount Rs. 10035/- was debited twice on my account and not credited to LIC. When on my Query LIC took up ICICI, they were paid Rs. 10035/- ( first transaction). The amount tried through the second transaction is neither credited to LIC or nor to me. I have already written to them and no response on it.

                                        I humbly request the forum to advise the bank to refund the money immediately. My account no. is[protected]. My contact no.[protected].
                                        MYSELF DAYAL KUMAR HOLDER OF CREDIT CARD NO. [protected] R/O 58 SHIV SHAKTI VIHAR, LAJPAT NAGAR, SAHIBABAD, GHAZIABAD (U.P.), HAS BEEN WRONGLY CHARGED FOR A TRANSACTION OF RS. 18000/- FOR BHARTI CELLULAR LTD, PUNE ON DATED 10.02.2009 AND I HAVE KNOW INFORMATION ABOUT THIS TRANSACTION NOR THIS TRANSACTION HAS BEEN DONE BY ME AND I HAD ALSO REGISTERED A COMPLAINT WHOSE SERIAL NO. IS 96456207 & ANOTHER COMPLAINT SERIAL NO. 96456143 ON DATED 11.02.2009 9:00 A.M., THE CUSTOMER CARE EXECUTIVE ASSURED ME ON PHONE THAT THEY STOPPED THE TRANSACTION OF BHARTI CELLULAR LTD. & THEY TRANSFERED MY CASE TO DISPUTE DEPTT & REVESR ME ON TIME.
                                        BUT I GOT MY BILL DEBITED RS. 18, 000/-. THIS IS VERY HARASSFUL TO ME.

                                        PLS. DO THE NEEDFUL & TAKE A EARLIER REPLY FROM YOUR SIDE.

                                        REGDS

                                        DAYAL KUMAR
                                        [protected]
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