ICICI Bank Complaints & Reviews

I had issued a cheque no 95735 for Rs 751 from ICICI Sb account cheque book towards payment of my BSNL phone bill on 2nd sep 2008 and This cheque was dis-honoured inspite of my having a balance of Rs 32000 in my account. There was no communication to me except a brief SMS message three days after dis-honouring the cheque. I enquired with local ICICI bank in which I have my SB account. They said they can no way help either locating my cheque which is supposed to be returned to me by the bank and the bank staff are not aware where these cheques are processed some where central proceesing ept in mumbai.
I wish to know from a responsible person from ICICI bank Why they can not consider making a payment to a party like BSNL rather than dishonour my cheque inpite of having a balance with out checking with me on phone( both land and cell tel no available with bank) and simply send an SMS message after three days. What is that security aspect the bank wish to achieve? and the BANK neither could produce the cheque to me as proof of their actions I find this utter care less ness by ICICI BANK and leaving things to BPO's

Name: Mohammed Imran
Address: # 240/3, 1st Main, 5th Block, HBR Layout, Kalyanagar Post, Bangalore-560 043
ICICI Account No:[protected]Koramangala Branch).

I got a call from ICICI Bank Chennai ([protected]) on 6th September, 2008 at 6:30 PM and th0e ICICI Bank Executive offered me Cash in select offer for a total amount of Rs. 4, 47, 000.00 against my Credit Card for which I accepted. On 09/09/08 an amount of Rs. 57, 000.00 was credited to my ICICI Account by the bank as a portion this loan amount and I was told by the executive that the remaining amount of Rs. 3, 90, 000.00 will be credited to my account by 12/09/2008. However on 12/09/08, I was informed by the bank that my request for cash in select is cancelled and on 13/09/08 the amount of Rs. 57, 000.00 was that was credited to my Savings account was taken back by the bank.

I would like to register a complaint against the bank for:

1) Not following business ethics. They offer me a loan at first place and later inform me my request for a loan (Cash in Select in this case) is cancelled. However it should be noted that I never went to the bank for the loan
2) Exercising authority to conduct transaction in my account.
3) For not keeping me informed when taking the loan amount of Rs. 57, 000.00 that was credited to my account.

I have been requesting ICICI bank to take full payment from my bank account for their credit card - [protected] . Every month comittments are given to me in writing over email and whenever I called up call center that option is already activated and this month onwards complete payment will be taken but its been 7 months - Mar'08 min. amount is being taken - Rs 300/- is taken extra every month as part of min. payment. These charges are not reversed except once in August and niether complete amount is taken... I have made so many requests to cancel my card but its not done till date...after pleading so much I have seen my statements for thr first time last month over email.
Please help me getting my un-due money reveresed.

Dear sir,
We have purchased two abroad ticket from Ahmedabad to Chicago for the date of 24/11/2008 through yatra.com, and the amount of the e.ticket is debited on 12/08/2008. During this period a call from ICICI official is arrived from Bombay having call to convert this amount in EMI in three installments. He also told us that the installment will be scheduled w.e.f. 1st November 08, 1st December 08, and 1st January 09. This negotiation has been taken place on 25/08/2008 with Mr.Dinesh at Bombay. As a result we confirmed ok as introduced the skim, but the physical statement of the schedule has not been sent till this date. In this regards several mails have been sent to reconed in this statement and to send us for our acknowledge. However, till this date nothing has been done in this regard. All of sudden from Hyderabad office at 3.30 p.m.today a call is arrive on our mob saying that your E.M.I. is scheduled w.e.f. 19/9/2008, 19/10/2008 and 19/11/2008 equally. Both the official have presented contradictory matter to this aspect.
Meanwhile, the sum of Rs.3, 100 merely has already been debited on my C.C. A/c. No.[protected], the titanium card. This matter has created lot suffering and cofusion for us. To escape from abide matter even in such a financial matter it is to serious and likely to be launch a criminal proceeding. The responsible official of the bank concern should have realize the seriousness of the law position which will going to be started U/S 114, 118, 120(B), 409, 420(A), 466 & 467 of IPC-1860. It is regretful matter that while on promoting on various skims to achieve the target, baseless promises are being given which has not to be completed, which they know very well. However, to deceive the public such type of promoting skims just to attract the clients are being launched which are never be completed and innocent public are being cheated. We solemnly declared here that the matter above stated is true and correct under the provision of law it may be detected on behalf o[censored]s or to be intimated us whatever you like to do to help us to get our-self free of tension or any respective sources to solicit the complain may please be displayed as earliest at your on our above mail address.

Sir,

I am useing ICICI Bank - Preferred gold credit Card. they are terms No service charge for HP Petrol pumps. But i pore petrol at HP pump even through they are additionaly charge me as service charge.

Kindly look in to this matter, and give me a solution.

Regards,

Prabakar T,
[protected].
Coimbatore.

PF CLAIM
Dear Sir,

I worked with I Process India Ltd at UTTAR PRADESH IN BAREILLY LOCAION IN ICICI BANK TW LOAN DEPT as a SR. ASSOCIATE, i had resigned on 31 December 2007 and i had completed my resignation formalities on the same day. I received my PF papers attested from i-process in the MONTH OF 10 JUL -2008.My Pf Number is MH/47808/2725 and my Emp Number is C02820.

I forwarded all the papers to the PF Department, Kandivali Bhavishya Nidhi Bhavan, Plot no: 222, sector no:3, Charkop Market, Charkop Poisar Road, Kandivali(West) Mumbai-400 457 on 10-¬JUL- 2008 through The SPEED POST (NUMBER –EU[protected]IN) .The SPEED POST had been delivered AFTER THREE DAYS ( Checked with POST OFFICE).

On 10 SEP 2008 .I called PF department number[protected]Mr. T.K Singh – Regional PF Commissioner). Mr. Singh gave me[protected] and asked me to call there and check the status. When I called the second number, the staff over there gave me[protected]. When I called the 3rd number once again I got a new number[protected], which they told that it is an enquiry number. But, the enquiry number is not in use. I tried checking my status on the PF website. But, it is showing as Your Claim Not Yet Received.

I tried to get some help from i-Process. The same happened there also. Just the call is been forwarded from one to another and no one is ready to sort this out even there. Just my STD charges are been rising.

Kindly look in to the matter and do the needful.

Thanks & Regards,
BANWARI LAL
S/O RAM CHANDRA
ADD- 102 GANGA PUR SHADANA
NEAR MORE KOTHI
BAREILLY
M.NO====[protected]
E-MAIL===[protected]@rediffmail.com

Respected sir, we have applied for 5 application, 180 shares each and draft of same is sent to you on 6th December 2005 by tirupati courier receipt no 3040 received by you ( icici bank jmc house nr.parimal garden ambavadi ahemedabad ) I have email many times from [protected]@yahoo.com and also call you APARNA/SANDHA MEDAM AT[protected] Today when we went ahemedabad we have collected our opened application from icici bank and they can not able to give satisfied reply why this is happened . The person said we received it on 6th dec. at 11a.m. that was the last date, that was the reason we did not forward it .So though we have send it in time, due to the collection centre mistake we missed

sub-non receipt of shares of ICICI BANK LTD SEBI COMPLAINT REF. NO.2006/00927/01 DATE 11/03/2006 REF NO:SEB/749&861
Respected sir,
we have applied for 5 application, 180 shares each and draft of same is sent to you on 6th December 2005 by tirupati courier receipt no 3040 received by you ( icici bank jmc house nr.parimal garden ambavadi ahemedabad ) I have email many times from [protected]@yahoo.com and also call you APARNA/SANDHA MEDAM AT[protected] Today when we went ahemedabad we have collected our opened application from icici bank and they can not able to give satisfied reply why this is happened . The person said we received it on 6th dec. at 11a.m. that was the last date, that was the reason we did not forward it .So though we have send it in time, due to the collection centre mistake we missed the shares. So we will take legal action for compensation. My application details are as fallow my NAME BENFI.ACC.NO BID CUM APP.NO. DP ID DRAFT NO DRAWEE BANK DRAFT DATE BANK DETAIL GIVEN IN EXISITING SHARE HOLDER FORM SYNDICATE BANK FORM SEND AT
RANJANBEN SHAH[protected] IN[protected] DEESA NAGRIK SAHKARI BANK DEESA MAIN BRANCH 5TH DEC2005 BANK OF BARODA PERSONAL BANKING BRANCH AHEMEDABAD-380015 SAVING ACC NO1715 DIRECT ICICI BANK JMC HOUSE AMBAVADI BRANCH AHEMEDABAD
MILIBEN P. SHAH[protected] IN[protected] DENA BANK DEESA BRANCH 5TH DEC2005 SAVING 1716 DIRECT ICICI BANK JMC HOUSE AMBAVADI BRANCH AHEMEDABAD
DEVALKUMAR SHAH[protected] IN[protected] DEESA NAGRIK SAHKARI BANK DEESA MAIN BRANCH 5TH DEC2005 BANK OF BARODA PERSONAL BANKING BRANCH AHEMEDABAD-380015 SAVING ACC NO1715 DIRECT ICICI BANK JMC HOUSE AMBAVADI BRANCH AHEMEDABAD
1ST HOLDER DEVALKUMAR SHAH 2ND HOLDER RANJANBEN SHAH[protected] IN[protected] DEESA NAGRIK SAHKARI BANK DEESA MAIN BRANCH 5TH DEC2005 BANK OF BARODA PERSONAL BANKING BRANCH AHEMEDABAD-380015 SAVING ACC NO1715 DIRECT ICICI BANK JMC HOUSE AMBAVADI BRANCH AHEMEDABAD
MALI DHANJIBHAI KANAJI MALI
RANJAN SHAH
3, PUSPANJALI SOCIETY
HIGHWAY
DEESA-385535
MOB-[protected]
[protected]
[protected]
[protected]

Hi
In year 2007, i made an investment of Rs. 5, 500/- in ICICI Prudential's Infrastructure Fund through my ICICI Bank - ONLINE.
Folio no:

As payment mode was Direct Transfer from ICICI Online, so all the details were available with the bank and i didn't do much formalities in this purchase transaction.

Everything was fine till this process but when it comes to reedemption of my Mutual Funds. I requested for redemption of my funds on 5th of October 2008 and as my purchase mode was ONLINE so reedumption amount was expected to come directly into my account. I waited for the amount for atleast 7 days (usually it hardly takes 3 days) and when there was no payment transfer entry in my account, i contacted ICICI Pru Dept.

What i came to know from them was little shocking for me. They said "Your account details are mis-matched in our account so we couldn't transfer the amount". As my payment mode was ONLINE then there is no margin of error in recording account details as everything happened electronically.

Then i asked them about further action, they said they are going to send a cheque at my doorstep and please wait for the cheque to be delievered.

I waited for another few days and when there was no cheque recieved from them, what i got a response from them was more shocking. Operator said "Sir cheque has been delievered to your residence address and we have made the payment to you".

i raised a complaint about it in the month of Oct, 2008 and got a complaint no.: [protected].

Then the bank pupil asked me to deposit an Indemnity Bond on Rs. 300/- paper asking me that cheque has been misplaced and issue a new cheque. (though i had not received it, i had to write that cheque have been misplaced).

After giving the bond, i was keep on calling everyday to them and i got a same answer for about 3 months "Concerned Dept. is working on it".

And when i said i am going to file a case against your bank, I received an immediate call from mumbai and the response from them was so horrible. Operator said "We have made the payment via cheque number so and so and cheque has been cleared from our account".

And when i said i did't receive any cheque then Bank asked me to deposite my bank statement which i did (thats other thing, i had to pay Rs.112/- to just get a printout from the bank which we take for Rs. 5/- from anywhere. Printout which bank gave me were exactly same as we take printout from our home, just one difference was they put a stamp on it and that stamp cost me rs.112/- but bank people were not ready to emboss that stamp impression on my printouts).

Now after sending the statement even (in the month of July) i still got the response from bank "we have made the payments and no due is left"

I just need to ask if they are saying cheque has been cleared then can't they cheque it in their bank that in which account that cheque has been cleared?

Just they dont want to make my payments and i am going to file a case against them very soon...

By the way i've spend my entire 1 year and aprox. Rs.2, 000/- on phone calls & on indemnity bond and giving stementments 3 times to bank.

GIRDAC InfoTechnologies Pvt. Ltd. has corporate account with ICICI Bank, Preet Vihar, New

Delhi 110092. GIRDAC s retailers in US have sent US $ to GIRDAC CABUS A/c through wire on

July 24, 2008. The amount has not been credited into the account. Instead, a letter has

been sent for disposal instructions. Remittances from retailers in US are regular feature.

Blocking the remittance and not informing GIRDAC in time created lot of misunderstanding

between GIRDAC and the retailer in US.

Phone calls and emails are faster mediums of communication. GIRDAC wonders why ICICI resort

to sending delayed letters for communication.

GIRDAC opened premium business account with ICICI Bank expecting good service. But, GIRDAC

is totally dissatisfied with ICICI Bank services at Preet Vihar Branch, New Delhi. Now,

GIRDAC stopped all remittances to ICICI Bank, Preet Vihar Branch account.

It does not make any business sense to run after the branch for every problem. Even other

competitors are providing better services including doorstep service.

On 08/08/08, i had taken my home loan file from Shiv Tower office, Panaji, Goa of ICICI home loans as i had to undergo very delaying and tedious process for approval of loan. They wanted my mother to be co-owner, my brother to be a guranter, notarise an affidavit myself, etc which LIC housing did not asked from me. On 14/08/08 LIC housing has charged me the processing fees of Rs.5843/- as i gave my file to them for loan approval on 09/08/08. Further i noticed that one of the cheques which i gave to the ICICI bank with A/C payee instruction was used by ICICI employees in the home loan section and was debited in my name intead of ICICI home loan account for amount of Rs.5843/- and that to on 20/08/08. This act on behalf of icici home loan was very bad as i had already taken my file back and instead of returning my cheques they have mis used one of them to withdraw the processing fees. Therefore kindly let me know whether the bank can charge the customer after 12 days since the file has been taken back by the customer. Why the fees was not charged through bank account as done by the LIC housing company. This is illegal, unethical and injustice on part of ICICI home loan. Kindly inquire and return my money and remaining cheques back. Thanking you. Waiting for your early reply.

I used my PNB-Debit Card No.[protected] in ICICI Bank's ATM situated at Atlantic Plaza, Vaishali Ghaziabad to withdraw an amount of Rs.9, 000/-, but the money went inside the atm. ICICI ATM machine did not cancell the debit entry.

I tried to register my complain through ICICI phone banking customer care but they did not respond satisfactorly and asked me to take up the issue with PNB.
Kindly check and get Rs.9, 000/- credited to my PNB account.

Thanks & Regards
Kishwar Jahan, Sector-2A
Vaishali, Ghaziabad

Tel:[protected]
Mobile:[protected]

PNB-Debit Card No.[protected]
Saving Fund Account No.[protected]

Hi,
I have presented the cheque to ICICI Bank for credit card payment using their Pay in Slip amount was for Rs. 39000/- On 31/07/08 since my payment due date was 02/08/08 and my payment was demand draft. One week after i Have recieved the statement from ICICI and it was not refelcting my payments and from that point i have been enquiring about my draft by calling bank executives and they are not able to trace the same over this they asking me to enquire the Bank where i have taken the draft for said amount. Now, the new account statement has come to me with Overlimit charges, latepayment charges and Interest charges from ICICI. I had taken draft in ABN AMRO bank which debits said amount from my account and mentioned in the statement sent to me. ICICI bank looses the Draft and not ready to take the responsibility.

I have raised a request for change of my icici internet banking password aginst SR No: SR77940280 on 30-Aug-2008 .

As per customer care tey have despatched my passwords through Elbee courier on 01-Sep-2008 vide way bill no :[protected].

The document has not been received till date. Hence please take necessary action so that the same is delivered tomorrow positively.

Dear Sir/Madam,

I thought it is always reliable banking with ICICI bank.

But Now it is more painful to know that even it is not safe banking at all.Without my knowledge the Bank people had provided my complete bank statement to outsiders(I do not know who had taken this).I am surprised that they did not inform me before or after this.They had even deducted amount from my account for the duplicate statement also.

Is not it really dangerous and unsafe thing?I feel I should not be quite with this type of mischief.

Can you tell me the reason for the following statement
20 21/08/2008 21/08/2008 DUPLICATE STMT 112.00 1, 415.43

I am verymuch unhappy with such type of serious things.I need your quick action against it and let me know all the explanation and what actions you are taking for this severe irresponsible action.

Hope you will not disappoint me.

Regards
Salil

To Dated-03/09/2008
ICICI Bank
Credit Card



Sub: Billing Dispute (Bill Dispute Reference No-SR[protected]

Dear Sir,
I had received my credit card bill date 03/09/2008 of bill statement of 28 Auguste 2008 for a period of 27 July 2008 to 27 August 2008 of total amount of Rs 6, 082.67.I have found that in billing statement one transaction on 29/07/2008 of Rs 199.00 for SKORYDOV VEMOT wrongly included in my bill .I have never made any such transaction by my credit card.

I have lodge my complaint through customer care telephone .My complain reference number is SR[protected].

Your Faithfully


Sujit Kumar Singh

Hello,

Whenver a we dial in ICICI Bank call centre no [protected] for every options we got a responce "You call will be answered in approximetly 60 seconds or maximum is 5 minutes" which never happens and it took almost 20 mins"

A person keeps on dialing the number and if the call get connected call automatically desconnects. We pay a huge amount to ICICI Bank as in Intrest and these kind of service, is it worth...? Same about ICICI Bank, after you took the tocan you need to wait for @ least 1& half hour.

Please consider my complaint.

a credit card EDC machine was installed in my premises and the bank send agent to remove machine without any prior intimation and they misbehavied with me and took the EDC machine
.this is terrible just because the banking sector is in slumps so they have this attitude towards their customers, and then they come running to customers for serviecs....

I have given all required documents for credit card at Chinchwad branch, But till no reply.
Appln no. W[protected]

hi

I was holding a ICICI Bank EMI credit card, on 28th July I lost my card and a transaction of around 93, 00 was made by that card, which was not done by me. I informed to bank officials they blocked my card and told do some legal activities, I have completed allthe formalities. After 1 months they sent me bill saying that you are resposible for that and you have to pay though I had not use that money.

I am realy frustrated with ICICI Bank.