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Idea Cellular Complaints & Reviews

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Updated: Oct 7, 2025
Complaints 16718
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9873
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Idea Cellular reviews & complaints page 2

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M
Mohitraj Basiya
from Mumbai, Maharashtra
Apr 14, 2018
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not receiving messages for otp from bank

I also have same problem of not getting otp i have business on my mobile transfer tatkal amount transfer customer geeting rid of due to no transfer on holidays of bank i have replaced from 3g idea since to 4g and problem arises no sms are coming from family friends and bank also otp so please resolve it, customer care says to stay 24hrs but still not getting otps. Resolve as fast as u can mo no [protected]...
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T
tibinhere
Feb 4, 2018
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idea sim not working in uae (abu dhabi)

Dear my idea sim is not working in uae.
My number is 0091 [protected].
My uae number[protected]. (Abu dhabi)
My name tibin joseph

Please help.

It is not connecting to any other networks in uae.
Network name showing as "emergency"
I called to idea customer care from uae in ([protected]) the call was not connecting. Tried it 5-6 times.
Tried to manually also but not connecting....
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V
Vivek.bhk
from New Delhi, Delhi
Dec 1, 2017
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sim card not showing network

Address: Rewari, Haryana, 123501

Dear sir,
My sim card is not showing any network for last 3 days.
I tried to solve the problem by restarting the phone, reinserting the sim, changing the phone and even changed the sim card as well from idea store.

On checking with customer care, they tell me that all the services are active in my number but i don't see any network signal.
I have lodged a complaint s[protected] but i cant see status...
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S
suraj dangi
from Hodal, Haryana
Sep 28, 2017
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I have dnd service activated but idea cellular is disturb many time to link the aadhar card number

Address: Bhiwani, Haryana, 127021
Website: idea cellular

Respected sir,
I have dnd service activated but idea cellular company is distrub many time regarding adhar link but i have going to the adress of mention in message of address but unfortunatly any person not standing. And contact number given by idea cellular but that number is not pick phone. So understand my problem.
Thanking you...
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P
Pawan@bihar
from Amritsar, Punjab
Sep 5, 2017
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disconnection of postpaid sim

Address: Chandigarh, Punjab, 160047

They have discontinued my no without even informing me later on when i gave a call they said as i made a telecall that's way they disconnected.
In reality i did not do and they couldn't share the number.
Because of them i and my family faced मेंटले harrasement.
I was in new city with no alternative number. All my contacts where saved in that sim only
My family was constantly trying to reach me but...
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N
Neelu Kanojiya
from Pune, Maharashtra
Aug 4, 2017
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net was not working

Address: Pune, Maharashtra, 411057

Hi,

My internet on mobile number [protected] was not working on may through mobile data, then i changed my postpaid sim to prepaid. Now they are saying that i used the data of 2936 rs which is impossible. I have complaint about this and have registered a complain. Still they are demanding money.

Please take some necessary action, as my data was not working and they are charging for data....
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R
radje
from Chennai, Tamil Nadu
Nov 23, 2016
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Idea 4g dongle - worst idea to buy idea - pathetic customer service

Address: Chennai, Tamil Nadu, 600126
Website: www.ideacellular.com/4g

Worst idea in my life ever is buying IDEA dongle.

3 months back i bought IDEA Dongle. (7/9/2016)

After my complaint via mail as well phone IDEA executive told it will be sorted out in 2 days. He told it is a signal problem after sometimeo another executive from IDEA told it is Software problem. IDEA team itself doesnt know what is the problem .. Finally i conclude it is the problem of IDEA to recruit a those...
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A
Ankush22
from Gwalior, Madhya Pradesh
May 30, 2016
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Phone number 8130141301

Address: Indore, Madhya Pradesh, 452010
Website: Idea cellular

Dear Team,

My name is Ankush and I got my number ported from Airtel to Idea on 28th Apr'16.
I have made my bill payment of 2300 and post that inspite of having free data in my account my outstanding is showing as 13000. They have even barred my services for the number.

Number - [protected]

I have even contacted nodal services for same.
Please get this sorted as this is a big issue....
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S
shiva655
from Mumbai, Maharashtra
Apr 26, 2016
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Complaint on customer care executive

Address: 560016

I am shiva kumar from Bangalore my mobile number is [protected]. I have taken postpaid connection with 299 plan since 6 months, however last month i requested for 100 rs Internet booster pack but executive activated for 250 rs Pack without any information, immediately i have raised the request, none of the customer care executive not responded properly, almost i have called customer care more than 20 times, but no use of it. the total monthly...
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S
sanghaianurag
from Indore, Madhya Pradesh
Feb 29, 2016
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VAS service activated

Address: Indore, Madhya Pradesh, 452009

Dear Sir, I have received below msg on my mobile no [protected]. Your ICandyTV has been activated. Amount charged is Rs 75.00 /- for 15Days. Renewal charge is Rs 75.[protected]@15Days as applicable. To deactivate sms STOP to 155223.http://icandytv.mobivillage.in/siteasync I have contacted to idea regarding this but they are not responding. It's general opinion that Idea activated such VAS service with out consent of consumer....
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T
Tansukh Rai Gautam
from New Delhi, Delhi
Jan 5, 2016
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Block my prepaid sim card to prevent it from misuse by anyone

My Idea prepaid no. is [protected] . My phone is lost today at 11 am in dehradun . you can contact me at this no. [protected]. please block my sim card as soon as possible. so please you are kindly requested to block it to prevent its missuse by any one.Sir plese notify me at this no. [protected] when my airtel sim card is block....
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M
mohanlal parmar
from Ahmedabad, Gujarat
Dec 15, 2015
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Unauthorised charges of vas services such as vip games, video talkies, biscoot store & gamifive.

Address: 380006
Website: Online Games

It is to inform that I am repeatedly receiving SMS from IDEA Cellular Ltd. that in my mobile VAS services such as VIP Games, Video Talkies, Biscoot Store & Gamifive. has been started without my consent or request & thereafter renewed the same for further period forcefully without any request or consent of me and unathorised charges has been imposed on me. Therefore it is requested to stop immediately VAS services such as VIP Games, Video...
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P
ppiitb
from Jhansi, Uttar Pradesh
Nov 16, 2015
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Mobile number disconnection request

Address: Panchsheel Nagar, Uttar Pradesh, 245101

I have bought a postpaid Idea number at Hapur about a year ago. Due to my official work i shifted to Jhansi. From that time discontinued to use this number. About 4 month after i got the call from idea to deposit the bill and permanently disconnect this connection. Then on the declaration given by idea office that if i deposit the bill, My number will be arranged for permanent disconnection. I deposit the payment of about Rs 800 with this...
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K
Kylaa
from Kotputli, Rajasthan
Oct 25, 2015
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Customer care executive

Address: New Delhi, Delhi, 110031
Website: www.ideacellular.com/customer-care

25/10/2015
198

I have taken a prepaid phone number of idea of which I have already done the verification to call in customer care before 4 days ago, after 4 days when my number still not working and said please verify your number I call again to the customer care i asked about the verification the customer care executive told me that verification is not done, i said asked him to focus and he said behen ki lodi ja ni...
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K
khambhaliya
from Mumbai, Maharashtra
Sep 17, 2015
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Using Rude Word

Respected Sir, I was retailer here in botad since 2006 till the dated 10/07/2015. I am here for request about ZBM of Idea company (Bhavnagar District) is very rude to me by third person. he is threat me and annoying me using by third person. which I have to bear the mental torture. And now I'm the victim of insomnia due to such threats. so please take appropriate action on ZBM of Idea company. ZBM is using distributor as a third person....
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G
Gattu krishna
from Gudivada, Andhra Pradesh
Jul 24, 2015
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Sim disconnected, request not resolved paid all bill no outstanding

Address: Hyderabad, Andhra Pradesh

sir,
I was applied to convert from postpaid to prepaid service for my mobile no.[protected] on 18 july 2015(saturday) at hyderabad idea office (opposite LB Stadium), they assumed me to four day for this . After that still my no not activated, when i am calling to customer care they are not giving reply simply says meet again where submitted the documents.
I am doing job at madhira(krishna dist)its sofar to me and takes lot of...
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H
haanaasit
Jun 14, 2015
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recharge twice for same data plan

Address: Allahabad, Uttar Pradesh

I have first recharged my idea prepaid no.-[protected] with 199 for 2g unlimited data pack DATED-14 june 2015, order no.-[protected] and [protected].Amount got deducted from my sbi account (I use debit card) But i didn't get a confirmation that the recharge has been successfully done and page was not getting loaded.I waited for some time then i tried again doing same recharge and it got successfully recharged and i got confirmation also for...
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N
Naviverma.1
from Chima, Punjab
Jun 12, 2015
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Fraudulently over charging, misbehaviour and disrupted services without any notice

Address: Ludhiana, Punjab

I had been using idea postpaid connection on my mobile No. [protected]. A plan worth Rs.399/- was activated on this number. I was using this connection for making calls and I used its free data only for emergency situations as I have wifi at both my home and workplace. But the company charged me for Rs.5023.40 for the month of March 2015. On enquiring they told me that I was charged this much because o[censored]sing internet connection from 22/3/2015...
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S
shjose
from Gurgaon, Haryana
Jun 1, 2015
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Data Usage of 1 GB exhausted in 2 hours without using

Address: Ernakulam, Kerala

Hi I recharged my idea sim card with 249 net setter plan online for 1 gb data. I am using the sim with a dongle. Recharged on 30 th of may. On 31 May it says the data usage is exceeded. I have used it hardly for 1 hour total. I didnt not download/watched any videos or any files. On 31 st internet was connected only for 2 hours. I used to use 1 gb for almost a month. I can confirm this error because it happened 2 days before also the same...
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B
boopathy thangamuthu
from Mumbai, Maharashtra
Nov 17, 2014
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My Idea number disconnection and close issue

Address: Mumbai City, Maharashtra

Hi I have used IDEA mobile no:[protected] from march 2014 with Unlimited STD plan. All of the sudden my outgoing is barred on 1st August 2014 without any information. I called up 198 for complaint and they asked to visit nearby outlet for the same.Then I visited Andheri military road Outlet and asked the reason for disconnection and solution for activation. But I didn't get proper reply for the questions. So I asked them to close my...
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