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Idea Cellular Complaints & Reviews

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3.2
Updated: Oct 7, 2025
Complaints 16718
Resolved
9873
Unresolved
6845
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Idea Cellular reviews & complaints page 2

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A
Ajooni
Mar 17, 2023
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Address: Pataila .punjab .

My sim card is not showing any network .I tried to solve the problem by restarting the phone, reinserting the sim, changing the phone and even changed the sim card as well from idea store.
It is getting very discouraging for me, i don't see any options available to solve this issue., i can be contacted on [protected]@gmail.com.
Idea Cellular customer support has been notified about the posted complaint.
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    H
    [email protected]
    from Rourkela, Odisha
    Mar 12, 2023
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    Address: India

    [protected] is mine mobile no as I am on international roaming since few days mine mobile is neither receiving calls even call is not going through
    Idea Cellular customer support has been notified about the posted complaint.
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      S
      Sumit Sharma James Bond
      from New Delhi, Delhi
      Mar 6, 2023
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      Address: gaziyabad Behrampuer gali no 4

      Number update jio update
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        Keesmat
        Mar 5, 2023
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        Address: gaziyabad Behrampuer gali no 4

        These number pot [protected]
        Idea Cellular customer support has been notified about the posted complaint.
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          N
          NevinJohn
          Feb 25, 2023
          Feb 5, 2026
          This thread was updated on Feb 5, 2026
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          VI Sim got barred

          Hi sir/mam

          My idea number got barred on 20th Feb 2023 and till then no resolution given on the same. I reached out to Customer care executive for the activation of my number but they said customer care agent will contact you on WhatsApp number. Since then I regularly visit idea website for online chat and no resolution given so far. They always keep telling me it will be done soon and its been 10 days nothing happened. I am...
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          A
          Anthonyss
          Feb 23, 2023
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          Address: Aheri,442705( District - Gadchiroli)

          In my area idea network was quite good initially, but from nearly last 1 year it has become worst. I have registered complaint several times for about 7-8 months, but they are only telling that your issue is resolved and closing the complaint. Not only me but everyone in the area is affected by same problem but still they are not working on it.
          Idea Cellular customer support has been notified about the posted complaint.
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            R
            rohan404r
            from Dewas, Madhya Pradesh
            Feb 23, 2023
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            Idea turned off my sim a day after i successfully recharged it and now refusing to refund my recharge amount or to reactivate my sim
            Idea Cellular customer support has been notified about the posted complaint.
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              T
              Tejendra Dikhat
              from Udgir, Maharashtra
              Feb 18, 2023
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              Dear sir
              I used Vi prepaid sim card No. [protected], from few months I try to port another network. I send SMS PORT [protected] at 1900 sms delivered.
              I can not received UPC code.
              I received reply from 1901 That UPC cannot generated for the reasons (1) There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

              I contact service provider more times. but there is no reasult. I visit Vi store but my problem is not resolved.
              Kindly resolve problem as early as possible.
              Idea Cellular customer support has been notified about the posted complaint.
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                S
                saiteja45
                Feb 11, 2023
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                I want to port my number to another cellular network provider, when i am trying to generate porting code I am getting below message
                "UPC cannot be generated as there is subsisting contractual obligations with your service provider."

                It's been two months I have been continuously contacting customer care none of them are able to provide any resolution all they do, they take time to resolve issue with in 72 hours, and giving false assurance to resolve my issue and then they never contact to me, this is extremely disappointing and frustrating for me as those executives have no idea how to resolve my complain

                All the want to get my UPC code generated so that I can port out.
                Idea Cellular customer support has been notified about the posted complaint.
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                  A
                  Akshay11221122
                  from Kopargaon, Maharashtra
                  Feb 11, 2023
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                  In my area jio Sim works fine but idea Sim performance is disgusting. Very poor signal Very low data speed.
                  Idea Cellular customer support has been notified about the posted complaint.
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                    M
                    Manju Geetha
                    Feb 9, 2023
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                    My sim is from kerala and my sim card ( No:[protected])shows "no service". Right now im residing in Dubai . Im regularly recharging my sim . Last recharge is valid upto 22 feb 2023

                    I tried all these things mentioned below
                    1. Manual select network
                    2. Two to three times restart the phone
                    3. Pull sim out and place it again

                    But same result is there.
                    Please help me to sort out this.
                    Idea Cellular customer support has been notified about the posted complaint.
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                      J
                      Jiji issac
                      Feb 7, 2023
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                      Address: Is

                      I had sim online till morning all of sudden i lost online connection its showing out of service . The sim is in my fathers name he is out of country .i need new sim in this no but need my father here to take new sim which is not possible now.please do needfu
                      Idea Cellular customer support has been notified about the posted complaint.
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                        L
                        ltomar84
                        from Gwalior, Madhya Pradesh
                        Feb 7, 2023
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                        Address: gwalior

                        Dear sir

                        i do wrong recharge in [protected] number rs. 99/ so i want my amount refund .

                        recharge details-
                        number - [protected]
                        amount - 99/
                        mood of payment- phonepe online
                        Utr Number[protected]
                        Idea Cellular customer support has been notified about the posted complaint.
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                          A
                          Ajooni
                          Feb 5, 2023
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                          My sim is from punjab and my sim card shows "no service".
                          I tried all these things
                          1. Manual select network
                          2. Two to three times restart the phone
                          3. Pull sim out and place it again

                          But same result is there.
                          Please help me to sort out this.
                          As i have only one sim with me so i couldnot call to anyone.

                          Please reach me at: [protected]@gmail.com on this mail id.
                          Idea Cellular customer support has been notified about the posted complaint.
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                            T
                            Tejas.02
                            from Pune, Maharashtra
                            Feb 3, 2023
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                            Address: Pune

                            Suddenly Sim Card stop functionating. When I reached to Service center they said there is a fault in my SIM Card, Please change it, and they charged me Rs 75/- for same.
                            Meantime 4-5 more customers came with same problem.
                            How come all the sim cards suddenly got faulty?
                            Even after sim card change the issue didn't resolved.
                            If the issue is from Service Provider, then how Service Center peoples are confidently telling to change the Sim and charging us Rs 75?
                            Idea Cellular customer support has been notified about the posted complaint.
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                              S
                              [email protected]
                              Jan 28, 2023
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                              Address: Uae

                              Hi
                              My Idea sim is not working in UAE since 8th January 2023
                              Idea Cellular customer support has been notified about the posted complaint.
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                                P
                                Pankaj harariya
                                Jan 24, 2023
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                                I am in abu dhabi now days. Before some days full signals in my idea number but now no signal in my number.
                                Idea Cellular customer support has been notified about the posted complaint.
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                                  S
                                  Sagar Chiram
                                  Jan 23, 2023
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                                  My Vi Idea Sim now showing network.
                                  I've tried every possible way to resolve but its not showing
                                  my idea mobile number : [protected]
                                  email id : [protected]@gmail.com
                                  Idea Cellular customer support has been notified about the posted complaint.
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                                    K
                                    kartikkartikkartik
                                    Jan 23, 2023
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                                    I want to operate VI App but whenever I try to sign in i don't get OTP so I can't get sign in
                                    Idea Cellular customer support has been notified about the posted complaint.
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                                      U
                                      Udaya1996
                                      from Kavali, Andhra Pradesh
                                      Jan 14, 2023
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                                      Address: Kavali

                                      Idea network signal unavailable from few days back
                                      Idea Cellular customer support has been notified about the posted complaint.
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