Idea Cellular Complaints & Reviews

Hi, I contacted customer care on 22nd December for converting my 2G pack with 3G. It was done but without telling the charges which is horribly too much. And one SMS pack was also activated without any request. Your customer service person didn't mention the charges for 3G service. It was hidden and for this month my bill is rs1300. This is highly unprofessional. If I had been told about the charges definitely I wouldn't have opted for that....

Dear Sir/Madam I am writing this letter to inform you that I leave in area where there is no network coverage and there are about more then 500-550 people & student who uses cell-phone in a same village. The nearest network is about 6km from us. If possible please look into this matter & do the need-full. Kind Regards, Sahil [protected]...

Hi, my name is Sooraj AR.. I just reacharged my idea sim with 1 GB 3G data... The speed of the so called "3G" is like 2G. Very slow.. Can't even open google.com!! It takes like 3 minutes to load Google! Really intolerable!...

Dear Sir,

I am using Idea Network. My no is [protected].My 3G INTERNET PACK expires today EOD. I had 400 MB in my net balance.I have recharged 3G INTERNET PACK for 28 days today. My previous net balance (400 MB) not carry forward.

Thanks,
Michael...

Dear Sir, Some charges of Rs. 180.00 is charged in my mobile no. [protected] (bill no. [protected]) in respect of Subscription Service, which are never used by me. As & when, we have click on website, sms received that some service activated. I have response immediately to deactivate these services. This charges activated without my consent & knowledge. Only hit on website, these charges is charged. This is wrong & illegal. Idea services...

Sir iam bhukya shyamlal my mobile number [protected] please call details last month november months send my id: [protected]@gmail.com please sand my id...

HI I had recently chrged(25 Dec 2015) for 49/- to get 200 mb data package i also had a bal of 130/- in my account, in a matter of 10 mins not only did my full 200 mb finish also 130/- TT also diapperared. I have been using this sim for 3 months and never did i get any issues like this. Again on the same day, i charged for 149/- to get 1 GB, i had only switched on the net for 1 hr and was recieving only watsapp msges...and my 1 gb gt reduced...

I have recharged Rs.49 on Idea Andhra Pradesh Mobile Prepaid number [protected] as per the offer shown with USSD *121*9# for 1 GB Night Pack. But another pack was activated on[protected] at 00:05 hours. When I contacted with the customer care I was said that 2 types of packs are available for Rs.49/- STV. I was not asked for the option while I was recharged with free charge. Hence I request you to please refund amount by adding talk time...

My name is Dr.Atul Mohta. I have been using Idea cellular services since last 5-6 years. More than a week back I recharged my internet pack using www.ideacellular.com for Rs 199. The balance was deducted from my account and as per the bank statement the payment was received by Idea Cellular but my inter net pack didn't get recharged. When I tried to contact customer care service their response was very irresponsible. Therefore, I was forced...

Handygo Bollywood Bytes service has been activated on my Mob no [protected] on 26 Dec 2015 at 1955Hrs without any initiation from my side and Rs35 /-were deducted from my account. On confirmation from customer care on 28 dec 15, service executive denied refund and details....

From new sim I'm using unlimited pack of Rs 96 for 1 month. Sunday my plan has stopped . I recharged my number for Rs 96 . And usually i had using my pack from yesterday . suddenly my plan has stopped . for this unlimited pack only I bought 2 new sims . Please activate my offer again . I already complaint to an executive for this problem . he told me . After seeing my usage of that offer He will give that same offer to my number . As he said...

My Idea Mobile No. is [protected] which is in roaming (Bihar) now. I have recharged Rs 71.00 on 13 Dec 2015 for one month roaming free . It is working till 17 Dec 2015 and now today i.e. 28 Dec I received a call then charged 0.45/m but its validity is about 12 Jan 2016. We contact your customer but my problem is not solved . I also select home network but roaming charged 0.45/m....

Dear sirs, We are received fraud messages from 53335 number that "WIN ONE LAKH CASH AND CALL FOR 5333560 NOW ANSWER SIMPLE QUESTIONS TO WIN ONE LAKH" Please track the number and take action. V.V.S.PRASAD mobile no.[protected]...

Before 2 months ago i have got a Idea POST PAID CONNECTION but I did not use it for a minute. But they charge me Rs.4500 as service tax. I don't under stand why they are charging service tax as I don't use the service for a single day or a single minute . As today on the date of[protected] some A.K. Malohtra (Ph No-[protected]) called me and threatened me to pay the balance amount failing which they are filing a legal notice to me from Hazari...

Bill for my mobile (No [protected]) for Rs 300.11 and due for payment on 27/12/2015 paid from my account[protected] with ICICI Bank, Saibaba Nagar, Mumbai paid on 15/12/2015 through internet banking. But it seems from the numerous messages received it seems that this payment has not been credited to my account. UTR No[protected] dated 15/12/2015. IFS Code of Bank ICIC0001232. Please investigate and advise the status urgently as I am receiving...

Respected sir i am an your regular and active customer but one idea customer whose mobile number is [protected] is calling my sister so often and telling stupid things but he is not giving his id so we have to know the details of this number so i am requesting you to please provide me perticular details...

In spite of repeated request & reminder for STOP & Deactivate the VAS Services such as VIP Games, Video Talkies, Biscoot Store & Gamifive on my idea mobile [protected] during the month November-2015 & December-2015 I was charged Rs.415/- vide Bill No.[protected] dated 25.12.2015 A/C No.[protected] for the VAS services such as VIP Games, Video Talkies, Biscoot Store & Gamifive which are I have never used or requested for the same as detailed...

This is complaint for VAS charges which is levid in my bill from last 2bills. My no [protected] in which last 2bills VAS charges levid appx Rs 2000 which is unnecessary levid I never use this type of services and when I received a SMS related to VAS service and on the same time I had sent request to deactivate VAS And again I am receiving the same and continually receiving the same and charges levid So reverse the VAS charges from my bill...

Hallo sir my name is dilip matade mo.no.[protected] my problem is me collar tone activate and 249 rs debit. but i think this service is free before activate call me and information take me this service is free. i want my account balance give me return....

Sir, on 18/12/2015, there was an offer of 1gb 3g in rs 148/- . I just recharged by seller mobile, but i credited only about 450 mb, i think that it would be credited in a time after, but not. i tried to resolution by customer care but it was all in wain. this is a bad customer service and unprofessional practice and a cheating with customer by showing offer but not giving proper benefit. it also repels customers from company. so kindly...