Claimed

Idea Cellular Complaints & Reviews

3.2
Updated: Oct 7, 2025
Complaints 16717
Resolved
9873
Unresolved
6844
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Idea Cellular reviews & complaints page 504

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
E
eby111
from Hyderabad, Telangana
Dec 21, 2015
Resolved
Report
Copy
Resolved

Address: Palakkad, Kerala, 678595

Sir, I ([protected]) tried to activate idea 2G 2gb unlimited plan of Rs 249 but the plan which got activated war 1 gb 3G. I would like idea customer support to please divert it to 2G 2gb UL plan.
Aug 6, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We tried calling you on your given numbers however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Thanks & Regards,
Customer Care, Idea Cellular
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    prakashdhoni
    Dec 21, 2015
    Report
    Copy

    Address: Dindigul, Tamil Nadu, 624802

    An company message is sent by idea. It is FREE!! FREEl! 50MB 2G INTERNET FREE only for You! Dhanush in Thanga Magan Movie Review!! Click Here https://goo.gl/zt9ZeE. This is the message i have recieved from idea. But tha have not been activated and so i have asked about that in 198 customer care. They have not give redponse to my query. Pls take an action about this
    Idea Cellular customer support has been notified about the posted complaint.
    Dear Customer,

    We understand your concern and deeply regret the inconvenience. In order to investigate the issue, we need you to share your Idea mobile number and alternate contact details. You can also visit our website, ww.ideacellular.com or call 198 from your Idea mobile.

    Thanks & Regards,
    Customer Care, Idea Cellular
    I have bought idea sim on 7/9/16but still I can't recieve message and i haven't connected to idea that sim number is [protected] and the sim number is[protected]
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Bikash Datta1
      from Mumbai, Maharashtra
      Dec 21, 2015
      Resolved
      Report
      Copy
      Resolved

      Address: 411036
      Website: www.Idea Postpaid.com

      Dear Sir, I have been a Idea Post Paid User and I want to discontinue the Post paid service. for that I have visited my idea stores many times, But the Idea People have been denying to do this, the are given excuses, not available SIM card, You have to use 100 Days, you have to visit our main branch, or visit from where you have taken this connection etc.Please my sincere request please consider this comment as a written complain.My Idea Number [protected]
      Aug 6, 2021
      Complaint marked as Resolved 
      Idea Cellular customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

      Thanks & Regards,
      Customer Care, Idea Cellular
      Dear customer,

      You can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com.

      Thanks & Regards,
      Customer Care, Idea Cellular
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        @
        @abhishek1990
        from Jaipur, Rajasthan
        Dec 21, 2015
        Report
        Copy

        Address: Jaipur, Rajasthan, 302006

        Dear sir, my mobile no - [protected] please e-mail me the duplicate bill copy immeadietely to enable as to make full payment.my email id is abhishek.[protected]@yahoo.co.in thanks abhishek malpani
        Idea Cellular customer support has been notified about the posted complaint.
        Dear Customer,

        We request you to dial 12345 from your Idea mobile to reach our customer care helpline for further assistance. You can also visit our website, www.ideacellular.com.

        Thanks & Regards,
        Customer Care, Idea Cellular
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          7
          7599087931
          from Kichha, Uttarakhand
          Dec 21, 2015
          Resolved
          Report
          Copy
          Resolved

          Address: Udham Singh Nagar, Uttarakhand, 274204

          I am Kaushal Kishor Using Idea Corporate no.[protected]. And on the request of Mr. Faisal in Idea Rudrapur Corporate Office. I had give the request for 399 Plan, but they Activate 549 Plan on my no. And according to them (Cust Care also) on this plan. 1- 2 GB. 3G DATA 2- 550 MINUTES (L& S) 3- 100 SMS But on Activation I got only 1500mb Data And I Complaint there many time From . Mr. Faisal Mr. Subrat. Mr. Nirmal And i Only wasted my bill & Petrol. Kindly take Action Regards Kaushal Kishor. [protected], [protected] mail id. kaushal.[protected]@gmail.com
          Aug 6, 2021
          Complaint marked as Resolved 
          Idea Cellular customer support has been notified about the posted complaint.
          Dear Customer,

          We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.

          Thanks & Regards,
          Customer Care, Idea Cellular
          Dear customer,

          You can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com.

          Thanks & Regards,
          Customer Care, Idea Cellular
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            naresh ghai
            from Ludhiana, Punjab
            Dec 21, 2015
            Resolved
            Report
            Copy
            Resolved

            Address: Ludhiana, Punjab, 141002

            After clearing routine bill, on porting out postpaid MOB No. [protected], Idea raises bill and threatens to get the phone disconnected thro the the current service provider (BSNL). when tele tried to contact, the IDea says can;t reply unless the plan or the exact amount of the last bill paid is informed
            Aug 6, 2021
            Complaint marked as Resolved 
            Idea Cellular customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

            Thanks & Regards,
            Customer Care, Idea Cellular
            Dear Customer,

            As per your telecon with our customer service associate on 22nd Dec 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

            Thanks & Regards,
            Customer Care, Idea Cellular.
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Gyan singh pokhariyal
              from Delhi, Delhi
              Dec 21, 2015
              Resolved
              Report
              Copy
              Resolved

              Address: 110053

              My postpaid no [protected] i disconnected in mid july 15 but i not recd my no bill details and anything about my security money rs 300 now till date, so please provide me all details about my no and security money
              Aug 6, 2021
              Complaint marked as Resolved 
              Idea Cellular customer support has been notified about the posted complaint.
              Dear Customer,

              We have noted your concern. We will get back to you shortly.

              Thanks & Regards,
              Customer Care, Idea Cellular
              Dear customer,

              You can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com.

              Thanks & Regards,
              Customer Care, Idea Cellular
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Pramodjhd
                from Mumbai, Maharashtra
                Dec 21, 2015
                Report
                Copy

                Address: 400086

                I have purchase Rs 50 IDEA Recharge card. But the Pin number is Damage after crash. Please Give me Pin Number to my e mail I D OR Recharge on My Number. Please assist me to recover the pin number... My Mobile Number And Recharge Details Mobile Number : [protected] Serial No. Of my Recharge Card : [protected] e-Mail: [protected]@gmail.com Secret Pin ? Thanks in advance Pramod
                Idea Cellular customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

                Thanks & Regards,
                Customer Care, Idea Cellular
                Dear Customer,

                As per your telecon with our customer service associate on 22nd Dec 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

                Thanks & Regards,
                Customer Care, Idea Cellular.
                Kuch nahi hona hai yaar
                Sirf idea hai
                What an idea only idea
                Helpful
                Found this helpful?
                3 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  ndpathan
                  from Bengaluru, Karnataka
                  Dec 21, 2015
                  Report
                  Copy

                  Website: Idea cellular

                  I am customer of idea since long.In spite of repeated requests my VAS services like Missed Call Alerts, News, Social Book, Masti club, and Video Store are active on my mobile. I tried to stop these services by sending STOP option through SMS to 155223 as specified but nothing happened. The money are deducted from my talk time without my consent which is very serious. Please take cognisance of it and stop this unjust business or otherwise I will have to initiate legal action against you.
                  Idea Cellular customer support has been notified about the posted complaint.
                  Dear Customer,

                  We understand your concern and deeply regret the inconvenience. In order to investigate the issue, we need you to share your Idea mobile number and alternate contact details. You can also visit our website, ww.ideacellular.com or call 198 from your Idea mobile.

                  Thanks & Regards,
                  Customer Care, Idea Cellular
                  Dear Sir/ madam,

                  I have sent SMS STOP to 155223 On dated 31/01/2016 also Yesterday I have call to customer care for deactivate VAS but not yet deactivated. Please find attached voice call details of yesterday's call. Please confirm this call and return to my deducted amount.
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    amolamate
                    from Kolkata, West Bengal
                    Dec 21, 2015
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Pune, Maharashtra, 411014

                    With informatiom my sim is block which i was using since last 9 years when i called regarding this purpose your customer telle callar was very rude and she was no willing to help at all very 3rd class service from idea i am going to port my number . my mobile no is [protected].
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Idea Cellular customer support has been notified about the posted complaint.
                    Dear Customer,

                    We sincerely regret the inconvenience. We will revert with an update shortly.

                    Thanks & Regards,
                    Customer Care, Idea Cellular
                    Dear Customer,

                    We tried calling you on your given numbers however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

                    Thanks & Regards,
                    Customer Care, Idea Cellular
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      neonrock
                      from Mumbai, Maharashtra
                      Dec 21, 2015
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Mumbai City, Maharashtra, 400003

                      Dear Sir, I had visited this A S ENTERPRISE IDEA CELLULAR BRANCH MASJID BUNDER KAU GALLI branch today morning, they dont have manners to talk with cusutomer, Mr.Ali the executive is used very bad language with customer and refused to give service and recharge it is happening frequently at this gallery, the staff also not upto mark, they dont have knowledge about service. please take some action against this gallery or we port all my 250 idea no. to other service provider.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Idea Cellular customer support has been notified about the posted complaint.
                      Dear Customer,

                      We understand your concern and deeply regret the inconvenience. In order to investigate the issue, we need you to share your Idea mobile number and alternate contact details. You can also visit our website, ww.ideacellular.com or call 198 from your Idea mobile.

                      Thanks & Regards,
                      Customer Care, Idea Cellular
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Slrkk
                        from Pune, Maharashtra
                        Dec 20, 2015
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Mumbai City, Maharashtra, 363641

                        Dear sir, I've been a customer of Idea Cellular, Gujarat Circle postpaid Corporate Customer since 13 Years, Recently in the Month of December I've been charged wrongly for the Data usage. As far as I was guided by the CS Team my 3G Data plan is A Unlimited plan so how can u charge for the data usage if you have purchased an Unlimited plan? Now those CS guys are explaining that my data plan is a Limited plan which was changed by the Outbound Team or Backend Dept. Without my Concern... As I am a Corporate Customer I have to mail my Concern regarding modifications with the Number from my registered mail id which I haven't authorised or sent any email regarding by data plan change for the number. still they have changed my plan and charged me with Rs. 10, 000/- appx. Which they are bot ready to take responsibility.. Nor even they care ti help their customer or resolve their complaint.. I have already raised a complaint regarding this issue and waited beyond their max turn around time given by them and they informed and convinced me by promising that I will receive a call back and my complaint will be resolved but unfortunately not a single call back is given..moreover when I called the Customer care they informed me that my complaint was wrongly raised so ni resolutions will be given hiw pathetic.. Those Agents are making mistakes and the price and time is what I have to bear!!! Kindly note my idea Cellular Gujarat Circle Postpaid Corporate connection mobile number: [protected]
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Idea Cellular customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

                        Thanks & Regards,
                        Customer Care, Idea Cellular
                        Dear customer,

                        You can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com.

                        Thanks & Regards,
                        Customer Care, Idea Cellular
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          Y
                          yky21
                          from Mumbai, Maharashtra
                          Dec 20, 2015
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Panipat, Haryana, 130103
                          Website: www.consumercomplaints.in

                          Sir/Madam I have a prepaid idea mobile no. [protected]. I bought this no. before two or three years in Chandigarh, now I ported it at Panipat, Haryana, at in same company on 2/12/2015, at that time when I given request to idea I have balance at this no. minimum approx Rs 189 to maximum approx Rs.193.Now after porting the no. I have zero balance at this no. When I asked Idea customer care executive they are saying balance cannot be transfer. Even before porting I asked one your customer care executive he confirmed me if in same company I porting balance will remain same and for other company he was not sure as he told me. After this confirmation I went Idea store asked them I want port the no. from chd to panipat they were also agree on the same at that time. Now the are saying balance cannot be transfer. As per law Indian penal act any body can port their no. in any company with all balance, but not dues. Dues will be pay by customer that company whose service customer availed. Regarding this I went idea store approx 11 times please look in to the matter. Otherwise I will be force to go consumer court.
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Idea Cellular customer support has been notified about the posted complaint.
                          Dear Customer,

                          We sincerely regret the inconvenience. We will revert with an update shortly.

                          Thanks & Regards,
                          Customer Care, Idea Cellular
                          Dear Customer,

                          As per your telecon with our customer service associate on 22nd Dec 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

                          Thanks & Regards,
                          Customer Care, Idea Cellular
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            jk12345
                            from Sirur, Maharashtra
                            Dec 20, 2015
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Pune, Maharashtra, 411058

                            I have taken IDEA 3G SMART WIFI [protected]. Idea plan 4GB per month with promise of 21 MBPS speed. The data card is very pathetic. It gives only 1 mbps and most of the time it is not connecting. The web sites are either not opening or taking too much time. I have complained several times to IDEA. The customer care just checks the setting and said everything is fine. I am frustrated at IDEA service. Already I have paid 3 months plan. This is the 2nd month. It is horrible. Idea customer care is not helping.
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Idea Cellular customer support has been notified about the posted complaint.
                            Dear Customer,

                            We sincerely regret the inconvenience. We will revert with an update shortly.

                            Thanks & Regards,
                            Customer Care, Idea Cellular
                            Dear Customer,

                            We wish to affirm that your concern has been acknowledged and complaint for GPRS has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

                            Thanks & Regards,
                            Customer Care, Idea Cellular
                            Dear Customer,

                            As per your telecon with our customer service associate on 25th Dec 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

                            Thanks & Regards,
                            Customer Care, Idea Cellular
                            Helpful
                            Found this helpful?
                            3 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Murugan Anantham
                              from Puducherry, Puducherry
                              Dec 20, 2015
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 605009

                              My number [protected] i need from incoming and outgoing details from November 2015 to 20/december 2015 send my mail id [protected]@gmail.com thanks
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Idea Cellular customer support has been notified about the posted complaint.
                              Dear Customer,

                              Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile. You can also visit our website, www.ideacellular.com.

                              Thanks & Regards,
                              Customer Care, Idea Cellular
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                C
                                csmaan43
                                from Noida, Uttar Pradesh
                                Dec 20, 2015
                                Resolved
                                Report
                                Copy
                                Resolved

                                My balance of75rs has been deducted from my no [protected] without any confirmation by activating my dala service. Idea customer service provider are not assisting me
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Idea Cellular customer support has been notified about the posted complaint.
                                Dear Customer,

                                We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

                                Thanks & Regards,
                                Customer Care, Idea Cellular
                                Dear Customer,

                                As per your telecon with our customer service associate on 21st Dec 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

                                Thanks & Regards,
                                Customer Care, Idea Cellular.
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  C
                                  csmaan43
                                  from Noida, Uttar Pradesh
                                  Dec 20, 2015
                                  Report
                                  Copy

                                  My dala deal has been activated without any confirmation and my balance of 75 rs is deducted without my assent. Idea company making fool their customers. Really shocking that customer care service is unable to assist me
                                  Idea Cellular customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Prince Chandu
                                    from Chirala, Andhra Pradesh
                                    Dec 20, 2015
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Visakhapatnam, Andhra Pradesh, 530026

                                    I want the nano sim for my mobile.. I live in Visakhapatnam. Very time I go they tell DAT they doesn't have any nano simsnwith them. What should I do to use my sim
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Idea Cellular customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

                                    Thanks & Regards,
                                    Customer Care, Idea Cellular
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      ankur9530
                                      Dec 20, 2015
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Jodhpur, Rajasthan
                                      Website: www.ideacellular.com

                                      I am using internet in idea sim at 11:00 pm i register for mobile internet pack of 50 mb after that at 12 noon of another day i got to know about my balance is deducted upto RS 85 as i am student and this is not first time that my balance is deducted many time my this is there duty to send a proper notification of balance deduction in my inbox of the mobile
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Idea Cellular customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We regret the inconvenience caused. To assist you further, please share your contact details. You can also visit our website, www.ideacellular.com.

                                      Thanks & Regards,
                                      Customer Care, Idea Cellular
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        anthony trindade
                                        Dec 20, 2015
                                        Report
                                        Copy

                                        Address: 403802

                                        NUMBER [protected] HAS BEEN DISCONNECTED WITHOUT MY CONSENT After making a call to the customer care I was told the number was deactivated cos of no transaction made to the number when in reality this is not right looking at the transaction done through my Hdfc account below u can see that its not even 90 days as the customer care says the transaction was not made. The importance to this number is that I am an NRI located in kuwait and the number is linked to various of bank account for otp transaction which is very imp so please look into this as soon as possible. TRANSACTION DONE FROM NET BANKING TO RECHARGE THE NUMBER 20 Nov 2015 EHDF[protected]-IDEA [protected] 21 Nov 2015 10.00 13 Oct 2015 EHDF[protected]-IDEA [protected] 13 Oct 2015 20.00 13 Oct 2015 EHDF[protected]-IDEA [protected] 13 Oct 2015 10.00
                                        Idea Cellular customer support has been notified about the posted complaint.
                                        Dec 20, 2015
                                        Updated by anthony trindade
                                        Registered a compalin with idea but no response

                                        Number [protected] Disconnected without Customers approval‏


                                        Number [protected] Disconnected without Customers approval
                                        [protected]@idea.adityabirla.com ([protected]@idea.adityabirla.com) Add to contacts[protected] Unflag this message
                                        To: [protected]@live.com
                                        [protected]@idea.adityabirla.com
                                        **********************************************************************

                                        Original Message

                                        **********************************************************************

                                        Dear Customer,

                                        Thank you for writing to us.

                                        If you are an Idea customer, please mention your 10 digit Idea mobile number without any space and special characters in the subject line.


                                        Kindly Note the Email Reference Id E1-[protected] for future correspondence.

                                        You may also contact our Customer Care by dialing 12345 (@ 50 paisa / 3 minutes) from your Idea mobile number and 198 (Toll free) for requests and complaints


                                        Thanks & Regards,
                                        Customer Service Team
                                        IDEA Cellular Limited
                                        Registered a compalin with idea but no response

                                        Number [protected] Disconnected without Customers approval‏


                                        Number [protected] Disconnected without Customers approval
                                        [protected]@idea.adityabirla.com ([protected]@idea.adityabirla.com) Add to contacts[protected] Unflag this message
                                        To: [protected]@live.com
                                        [protected]@idea.adityabirla.com
                                        **********************************************************************

                                        Original Message

                                        **********************************************************************

                                        Dear Customer,

                                        Thank you for writing to us.

                                        If you are an Idea customer, please mention your 10 digit Idea mobile number without any space and special characters in the subject line.


                                        Kindly Note the Email Reference Id E1-[protected] for future correspondence.

                                        You may also contact our Customer Care by dialing 12345 (@ 50 paisa / 3 minutes) from your Idea mobile number and 198 (Toll free) for requests and complaints


                                        Thanks & Regards,
                                        Customer Service Team
                                        IDEA Cellular Limited
                                        Dear Customer,

                                        We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

                                        Thanks & Regards,
                                        Customer Care, Idea Cellular
                                        Dear Customer,

                                        We regret the inconvenience caused please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

                                        Thanks & Regards,
                                        Customer Care Idea Cellular
                                        Helpful
                                        Found this helpful?
                                        3 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit