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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular reviews & complaints page 564

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Address:Khordha, Odisha

When I recharge my phone no. [protected] through idea cellular.com then it deducts Rs.55 from online SBI my transaction ID is DSBI[protected] on 29.6.15 at 8:43 AM but the amount is not credited in my account. Please help me how to get Rs.55 in my main balance....
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Pranav MT
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting any incoming calls

Please provide as much information as possible... Sir, I am using idea kerala sim, but when i came to karnataka, recharged a roaming offer also, it not getging any incoming calls. When calls to this no, it saying no. Not valid, contacted cost. Care, i change roaming setting also not getting calls. Sometimes call from karnataka comes. Much problem for kerala calls. I was using the same sim for about 5 years. Never faced this kind of problem....
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O
op bhanwariya
from Bengaluru, Karnataka
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main balance deduction

Address:Rewari, Haryana

mere number par allardy msg pack free ha or main msg kar raha hu to mera main balance deduction kiya ja raha ha custmer center me baat karne par care center wale baat bhi nahi kar rahe ha me janna chata hu ki main balance me se kyu deduction kiya ja raha ha...
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rks31
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unauthorized deduction

Address:Lucknow, Uttar Pradesh

Dear Sir, An unauthorized deduction has been done from my mobile no [protected]. of 50 Rs. special recharge of 50 MB was activated from your side.then why you have made deduction from my main balance. and 2 MB data usage is still remaining When I complained on customer care they were saying that 50 MB data was only for face book usage and you have used it for other purpose. why such type of instructions were not given before. Request...
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lucky33
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance Deduction in the name of internet Pack

Address:New Delhi, Delhi

Hi there My mobile no. is [protected]. I activated your monthly watsapp pack on 12/06/15. 39Rs got deducted in my balance for 28 days. From the very first my main balace gets deducted whenever I use watsapp. I called twice c/s they say. Sir you are using Facebook along with Internet this is why your balance is deducting I made them understand that I don't even have an account of Facebook nor the application of Facebook has on my mobile so...
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Anish Sundaresan
from Kollam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary deduction

Sir I am an idea customer, on 27th June 2015 i made a call on a toll free number ([protected]), the call lasted for 7.24 min for wich i was charged Rupees 8. I enquired this issue with the customer care, executive were saying that I have dailed two zeros before the tollfree number, but i did not so do that. I have dailed exactly the above said number, I have proof for that screen shot of my call list with this mail. I am afraid to say that...
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Subash behera
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Main blance cut by your coustoner cair

Address:Sundargarh, Odisha

My no [protected].name s.jena...yestrday coustomr cair call me and say you are lucky u have a offer of 155 3g speed net..but i told them i am not intrested for those offer..but after that my main balance 155 cut for those offer aftr that i talk with idea coustmer cair agsicutive and he told with in 36hr your money will refond but thod whil i talk with coustmer cair they told that its not posible..so its my request to refond my money to my...
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Address:Kolkata, West Bengal

I had made recharge of Rs 102 through online SBI account having transaction ID DSBI[protected] and amount was debited from my account on 26th June'15 and credited to Idea[protected] . But still the amount has not been credited to my Phone [protected]. Kindly resolve the issue. Arun Roy...
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Rimpa Biswas
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Automatic amt deduction

Address:Hooghly, West Bengal

My cell No is [protected], Last 15 days when I recharge my mobile then my recharge amt with balance is correct. but after 1 or 2 days my phone balance has automaticaly zero.. Several time I call to customer care but they not interested to solve this problem.Lastly now I submit this complain.. If you are not solve my problem I go to consumer forum.....
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Anantha Kumar T.
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical trade practices

Address:Bangalore, Karnataka

I have been using No. [protected] since 12 years. Until recently, I have been purchasing service pack using code *369*32#. Yesterday, when I tried the same, I received SMS from 51985 that ""Request cannot be processed, recharge with valid FRC."" My balance has been reduced by Rs.64, for service which is not available.Call center's reply hopeless....
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sahajsurat
from Kolkata, West Bengal
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Network Not working ( No Network)

Address:Surat, Gujarat

Hi Dear Sir My Mo No is [protected] I have prepaid connection but I am convert it in to billing your sales man give me new sim card At 25/6/15 my old card is stop not working after next day i got new card but stil it is not working What can i do? please start my card I have lost my bissness Mukesh Lavri...
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ShivaniPatel143
from Pune, Maharashtra
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Call & Sms Details

Address:Ahmedabad, Gujarat

call and sms detail Dear Sir, My number is [protected] I need my idea call & Sms detail for last 2.5 Year please send to my mail id all incoming and outgoing telephone number also need. My e-mail id - [protected]@gmail.com Regards, Shivani...
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deepakrawal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

De Activatino Charges

Address:New Delhi, Delhi

I requested Idea to convert my postpaid account no prepaid for [protected] but they are denying doing this. They are saying I have to pay the plan cost. My plan was Postpaid Plan Easy 998 2 yrs - NEW.. Now its the time for the re newal and I asked to close this as i want to convert postpaid into prepaid but they are asking me to pay rs. 998 otherwise it will not be done. My concern is I dont want to use it then why i should pay. i registered...
+1 photos
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Roy Soma
from Kolkata, West Bengal
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i lost around 800 rupees of balance

Address:Nalanda, Bihar

i have recharged my mobile with 2g internet pack of value Rs.197, on 18.06.2015 and done another 3g internet pack of Rs.44 on 19.06.2015. now, I wish to either get my 2g serivices activated till the time period promised or I want my money back. the customer care people are totally unable to give me reasons or help solve my problem. i have alreaqdy lost Rs.500 due to some wi-fi error which should have been solved by you Idea Service providers....
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SN JHA
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of Rs. 40.16 from my main balance on 24.06.2015

Address:Haridwar, Uttarakhand

Dear Sir, I have IDEA Prepaid connection No.[protected] since 2008. My complain is that my main balance has been deducted by Rs 40.16 on dtd. 24.06.2015. I repeatedly complained to customer care and lodged the complain (No.I-[protected]) on 25 june 2015 and they assured to resolve the issue. I have recieved Promotional data of 50 MB from your side.Since the full data was not utilised and deduction was made from my main balance you are not...
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neel@
from Mumbai, Maharashtra
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related to offers and money deduction

Address:Alwar, Rajasthan

dear service provider, this is for your kind information that money rs. 28 from my account. I received a massage from your side that recharge 105 and get a talk time 110 but in place of talk time I get 300 Mb 3G net pack while 2G net pack is already in use . and when 300 Mb is used then money is deducted from balance. so my first question is why wrong information is given regarding talk time. I recharge for talk time but you give...
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ragav1206
from Palackattumala, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra hidden chgs for internet

Dear sir, I have recently shifted from airtel prepaid to idea postpaid recently.I opted the plan of powerbyte 499 with 1.5Gb of 3G data per month which was exhausted so I did a recharge for 1GB data through idea website in my login page for which you charged 952rs for just two days which when I enquired in customer care told me that it is prorata charges for the net used by recharging extra pack which is out of your plan and they told...
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shailesh55
from Mumbai, Maharashtra
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Got less validity than stated in the pack

Dear sir, I have recharged a Internet pack of Rs. 105 (Jumbo Validity Pack) on 25 june 2015 . It is stated in the pack that it has a validity of 28 days but I got the validity of only 21 days (till 25 july 2015). Once earlier too I did the same recharge and got a validity of only 21 days. Please look into this matter....
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makwadekar1972
from Pune, Maharashtra
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Fraud billing cheated by #Idea Maharashtra circle

Address:Pune, Maharashtra

To who's ever it may concern. I have deactivated GPRS service on [protected] on 19th May 2015. When I spoke to your CC he mention that it is been deactivated on 19th May 2015 only. Still you have charge me current bill I have used GPRS service between 9th May 2015 to 19th May 2015 only.. Thou I have paid entire amount of this month by net-banking.. In current bill it is shown as GPRS Core Service_SB_0_Acc_250_289 19-May[protected]Jun-2015...
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makwadekar1972
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No data service requested or require on 9881062345 and never sent any request to activate this mail is Fraud mail.Fraudulent act by Idea cellular

Address:Pune, Maharashtra

I have deactivated GPRS service on [protected] on 19th May 2015. When I spoke to your CC he mention that it is been deactivated on 19th May 2015 only. Still you have charge me current bill I have used GPRS service between 9th May 2015 to 19th May 2015 only.. Thou I have paid entire amount of this month by net-banking.. In current bill it is shown as GPRS Core Service_SB_0_Acc_250_289 19-May[protected]Jun-2015 = 250 +14% service charge...
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