Claimed

Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
Resolved
9872
Unresolved
6841
Quick Links
Statistics
Share
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Idea Cellular
Customer Service Contacts

Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 567

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
lokesh gohil
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong bill amt add in my monthly bill

Address:Vadodara, Gujarat

Dear Sir, My No. [protected] . Lokesh Gohil 0n my monthly bill cycle, Your billing department add wrong amount for not used service. I have already complaint at customer care. So they stop my service. I Am ready to pay, but i will not pay extra charge which is wrongly added in my bill. So deduct it and send me new bill. Regards Lokesh...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:Hyderabad, Andhra Pradesh

Hi, I have not received any reply from your end regarding my payments made on 16 March towards the safe custody of cell nos[protected]Paid Rs. 150/- for 3 months safe custody) &[protected]Paid Rs. 300/- for 6 months of safe custody) and pl refer your bill no. [protected] dt. 12 April 2015 for more clarity. Apart from this I have also paid Rs. 100/- each towards advance payment for both the cell nos on 16 March. I request you to look...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
C
chanakya80
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Getting missed calls and vulgar talks

Address:Nashik, Maharashtra

Hi Sir, Sir, I am getting call and vulgar talks from the unknown number : [protected] please resolve my problem soon. Its becoming harassment as I am not able to track down this number. It belongs to Idea Maharashtra circle. Thank you....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
raj raja
from Morbi, Gujarat
Report
Copy

Non-Delivery of Bill

Address:Rajkot, Gujarat

IDEA is not delivering a paper bill after periodic reminder and complaint to Appellate is neglected by guilty people. Waiting for bill copy of May-2015 & Jun-2015 for cellular number [protected]. IDEA Cellular is worst in customer service. New slogan of the company "An IDEA can worsen your life"....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
Ajay Kandari
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Torture and harassment

Address:Dehradun, Uttarakhand

Mobile no. [protected] This was data card connection and was closed on[protected], ( reason was poor service ) submitted full and final payment at IDEA cellular office : Rajpur road, Dehradun, Uttarakhand .( i have a copy of cash receipt ) The representative : Mr. Jaideep accepted the cash, but didn't closed the account and we resulted in 2 months outstanding amount on me. I have been contacting Mr. Jaipdeep since i started receiving...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
ASHOK KUMAR KARN
from Ahmedabad, Gujarat
Report
Copy

Excess charge of STD Bill

Address:Gwalior, Madhya Pradesh

Rs. 135/- has been deducted by your company against Cell No. [protected] on 18 Jun 15 at 09:17 hrs which is irregular and unjustified. This deduction indicates something wrong. You are requested to look into the matter and re-imburse the deducted amount on priority....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Saikrishna..
from Hyderabad, Telangana
Report
Copy

Excess of bill amount for unkowingly usage of internet

Address:Hyderabad, Andhra Pradesh

I have post paid connection for [protected] in 399 plan they gave me 500 mb 3g data i have used date and i have activated 250 rupees 1gb 3g data when my data remains 3mb more when i have activated 250 pack even though they have charged me for usaga of mobile data i got the bill of 3100 rupees just for three days iam so shocked i need to get waiver on paying the bill which i did not know to activate that pack so please help me out of this problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Pal Abhishek
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service provided

Address:New Delhi, Delhi

They send me an msg to reduce the call rates by Rs 24.but when i recharge by this amount .I got an another plan for free STD minutes.Even when i call custmor care they refuce to give any information said call us after 4 hoursserver down due to some resons.when i asked his name and emp code.his name is rajat but clearly refuce to give his employe code..What the service provided by this company...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
psrao_1234
from Angamali, Kerala
Report
Copy

wrong ful deduction of money rs 45/- two times .

Address:Vizianagaram, Andhra Pradesh

Idea deducted 45 each during may month i dont remember dates. May be 16th and 18. I only operate my mobile and i havenot subsribed for any VAS service. Still this happened when we send STOP Mesage there should be some mechanism to refund. But unfortunately our mobile companies take us for granted . they say it can happen with in one day . that means u have to check ur balance every one hour. Or more frequently. This will not do. Wake up....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rajiv doshi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrongly balance deducted from my number i.e. 7046167086 rs. 45

Address:Bharuch, Gujarat

Myself Rajiv Doshi & my no. is [protected] in which you have wrongly activated the bollywood services and deducted Rs. 45 from my account. I have just clicked on opera mini ad bollywood club and you have deducted Rs. 45 without intimating any charges for this service. You did malpractice with me So that i want my balalnce back and deactivate all the services right now. You are making the customer foolish. How you deduct my balance without...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
psrao_1234
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrongful messaging about free data

Address:Vizianagaram, Andhra Pradesh

I had taken a prepaid sim idea. Now I got 50mb free data for 28 days. I received yesterday from IA612345 that my tariff is 1.6/2sec local and 1.4/2sec STD & daily 20 SMS free after 1st & 2nd sms at default rates. For 30 daya.+you got Free Internet 1gb for 30 days. Now when I checked the balance. Nothing except the vol of data I charged 275mb. Called customer care. They say nothing like such offer in my account. What to do. Why send such...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Praddeep
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extra charges occur in my bill for internet plan

Address:New Delhi, Delhi

Dear Sir/Mam, Myself Pradeep chauhan (Cell # [protected] ) & i use idea cellular services since last three years . But i m facing a problem last two month when i take a add on connection on my primary Number . Company charged Rs. 35 in per bill for the section in usage & vas wherever i m not request for internet plan, Last month i raise a complaint about this through Customer care & that time i recvd a message in which shown the services...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
manojidea
from Delhi, Delhi
Report
Copy

REgarding my plan

Address:New Delhi, Delhi

Hello, I connected with ur reputed company since 2005 continuously nd now I registered a complaint reg. my plan. 07.06.2015. and 12.06.2015. I talked with customer care executive. he get trusted to me about that ur plan which is currently active will not be change from the June2015 nd you don't have need to talk C.Care executive again bt still my plan changed. nd nobody replied to me regarding tht. so plz do something needful i[censored] have....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vj5delhi99
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Bill Generated

Address:New Delhi, Delhi

Hi, My Postpaid number is [protected]. This month i have got strange messages from IDEA . I have activated the plan on my mobile is 999 and where i have got 5 gb data. On 6th June i have got the message my unbilled amount is 6786/-, i was surprised and after discussing with customer care agent, they insured me to wait for your bill generation. On 11th June i have got the message my unbilled amount is 4624/- (on 10th june) i was...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
anshul patel
from delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

froud to activate 3g data card without sharing all information or wrong information

Address:New Delhi, Delhi

hi, i am a idea postpaid user and using this service for last 2 years. in my vas services i have 2g data card activate. on 29 may i receive a call from idea agent and he suggest me to chang my 2g data card into 3g and he told me that you only have to pay 30 rs extra with your current price of data pack and that it. i okey with that and allow him to activate this service. we have no other words in all conversation. by bill cycle generated...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
abhiom
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim activation of number 9990523337 and employee behaviour

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear Sir/Ma'am, I am a regular user of Idea Cellular services, i was having a number [protected] in postpaid which i wanted to convert to prepaid, for this i submitted all my documents on friday[protected] and my postpaid connection was stopped from service on monday around 3 pm but my prepaid is not yet activated every time i go to the idea registered store in jaipuria market, setor-26 noida, they say your number will be activated by today...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
Address:Pune, Maharashtra

Hello Sir/ Madam, My name is Yogesh Amone form Pune Kharadi. My mobile number-[protected]. Form last 2 year i m Idea user, I have 3 postpaid Idea connection on my name. I don't know what's wrong with Idea Service... Today morning at 9.29 am Suddenly get massage from Idea service "Your limit is over your crossing more than 1700 rupees." Then contact with CSR as they told me your activate 3G pack on 15th June at 10.51am . Then i...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
S
Saswati Bhattacharyya
from Kolkata, West Bengal
Report
Copy

DEACTIVATED CONNECTION

Address:Kolkata, West Bengal

DEAR SIR I inform you that my connection was deactivated last 2 weeks.I went your store & complain about this but they said that I have lot of conneection & so this no was deactivate, but I have just one connection & this is the IDEA connection, & I have no more connection Please restart my connection as soon as possible Regards Amar Das My IDEA mobile no is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
J
Jayajyoti
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaving by Idea Cellular Authority

Address:Pune, Maharashtra

Dear Sir, We had purchased a sim card from one of the Idea Cellular outlet in Pimpri, Laxmi Kripa, Sai chowk, Pimpri. While purchasing the card we had told the person on the seat that this no. is for our daughter. He gave us all the cards and nos available. From that bunch we selected a card with no.[protected]. As soon as the no. got activated calls at odd time were received asking us for some Mr. Francis. Truecaller notifciations shows...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
m l arora
from Gurgaon, Haryana
Report
Copy

COMPLAINT FOR ONE NUMBER 52256

Address:New Delhi, Delhi

I RECEIVED ONE MSG FROM THIS NUMBER(52256) THAT IF YOU REPLY TO THE QUESTIONS YOU WILL BE GETTING GOLD WORTH RS 38 LAKHS. I REPLIED MSGS THEN MY SCORE WENT UPTO 7880.AGAIN I HAVE STARTED RECEIVING MSGS TO ANSWER AND GET GOLD WORTH RS 40 LAKHS.PLEASE ARRANGE TO SEND THE GOLD FOR THE PREVIOUS ONES, OTHERWISE I WILL COMPLAIN WITH TRAI AND DELHI POLICE...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy