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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

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1800 270 0000
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+91 95 9400 4000
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Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 562

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N
Narendra dixit
from Delhi, Delhi
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Idea recharge not received after online payment

Address:Gurgaon, Haryana

My sim no. Is [protected] which I am using in my I Pad, This is only used for internet, not for voice calls. On 29 June 2015 I paid ₹ 248 for top up 3G data of 1 Gb as net setter. The transaction Id is DCMP [protected]. The recharge was not successful. Next day I called Idea customer care services, they informed that it will be done in 24 hours.but I never received it. To continue the data use I recharge it for ₹249 as mobile 3G data online...
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H
Harryjsr43
from Ranchi, Jharkhand
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MNP to Idea

Address:East Singhbhum, Jharkhand

Madam/Sir, On 02/07/2015, i have submitted one online request for "MNP to Idea Cellular" from there website. And i have got one confirmation that there representative will call me shortly to help me in the process of MNP. But as on date 04/07/2015, i have not received any call from Idea Cellular. After this i have checked there website for nearby Idea Store to go for MNP. But again i got the dis-appointment by finding that...
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S
S C Bansal ADvocate
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Grievance about Billing System

Address:Agra, Uttar Pradesh

I am user of your services from last 15 years but it is very painful and disturbing that your billing system is very much harsh and unacceptable as I was using a Data Plan of Rs. 100/- for 300 MB p.m. meanwhile I informed that my Data uses cross the limit of 300 MB in 7 day so I upgrade the plan to 250/- for 1 GB p.m. and after that I have used only 700 MB Data in the whole month but when I received the bill it was shocking that the bill...
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M
Manas T
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Data session charges mismatch with Final Bill

Address:Pune, Maharashtra

My number is [protected] The data session charges that is displayed on the screen showed zero charge, as i had a data plan. But I changed my plan in middle of the month. Now in the bill i am being charged on basis of proration. My complaint is, why the charge on screen after session was displayed as zero. I used the services on the basis of it. Their is clear mismatch, and needs to be corrected from Ideas cellular's end...
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V
Vasu Goyal
from Dewas, Madhya Pradesh
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Internet Recharge

Address:Jaipur, Rajasthan

Sir, I recharged today for Rs. 125 and when I checked on *121# it was shown that pack validity is for 18 days and i got validity of 16 days. Even after I had recharged the same result is there when I check it on *121#. kindly do the needfull to enhance the pack validity....
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A
anilbelani
from Surat, Gujarat
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Unfair international data charges levied

Address:Vadodara, Gujarat

Respected Sir/Madam, Greetings. This is with respect to my mobile no. [protected]. I have a post paid connection and have a credit limit of Rs. 12, 500/-. Currently I travelled to europe and activated international roaming as a standby as I took matrix for basic requirement there. Now I am billed with an undue excessive billing by Idea Cellular, much beyond my credit limit itself. When I checked, the charges were related to few MBs(appx....
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Manoj Milife
from Harihar, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim activation

Address:Chennai, Tamil Nadu

Dear sir, I am Manoj using idea postpaid sim. Recently I got one cug sim attached wit my num([protected]). The activation process fr that was very slow. After I contacted Cus.Care they said, u r bachelor u need to deposit extra Rs.300 fr activation. I am done that also since 4 days gone there is no action...What can I do?...
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R
Rahul Malwal
from Baran, Rajasthan
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Activation of SIM number

Address:Baran, Rajasthan

i am using number [protected] since aprox. last 6 years, they suddenly deactivate my SIM on date 26.06.2015 . After contacting with customer care they said to me this SIM not on my id so they dont give me any information . I purchased this SIM from Alice Communication, Padampur, Shri Ganganagar, Rajasthan. I gave him my id when i purchased this SIM . Idea care not helping me for continue my SIM . I am not faulty then why they deactivate...
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A
aaffan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received sim card

Address:Kolkata, West Bengal

Sir my AIRTEL phone number was [protected] . i port my this number to idea network on last week of June 2015 but still I do not received my sim card but 1st week of june I received one bill amount against this number amount 65.86 rupees.I don't know how is it possible with out sim card received i got my bill. I complained 2 to 3 (three) times 198 and my complain number is C/[protected]. everyone is ignore my matter. my sim card may be missused...
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M
mamatha121
from Noida, Uttar Pradesh
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No net connection (Data Services)

Address:Hyderabad, Andhra Pradesh

I travel alot and thus need a good sim for contacting people so i got idea as my connection bcz i heard too much about the coverage and saw the advertisements too but yesterday i faced a lot of problem and was unable to connect to the internet as a result i missed my flight bcz my friend had sent me the e-ticket but i was not able to retrieve the same as a result I missed my flight I request idea to remit me the data services...
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S
Sachin Kokitkar
from Pune, Maharashtra
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Recharge coupon code damage

Address:Pune, Maharashtra

Hi Team, I have purchased recharge card of 100/- Rs. while on scratching the code, the code has been damaged. Please recharge back above amount on my mobile number. The serial number of recharge card is :[protected]. My number is [protected] ....
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rohitmotiramani
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment reund

Address:Indore, Madhya Pradesh

I have done port from idea to voderfone against which i have deposited excess amount against my number and same was to be refunded from you, i have received chq from your side but name mentioned in chq is wrong due to which bank is not clearing the chq, my details are name:rohit motiramani Company name:satguru oils pvt ltd mobile no:[protected] name mention in chq:satguru oils pvt ltd rohit motimani This is your error you have to...
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A
Abhijeet1122
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excessed bill and bill limit without any information via message or email

Address:Gurgaon, Haryana

My bill genrated is 1842. 00 which is exorbitant then any bill rather it ws limited to rs. 1500 only and i didnt recieve any usage %age warning msges as before. And the net pack was offered to me in rs. 125 its charged 250 / - . Bill was not accurate so idea didnt sent me mail also it is sent today on request. My no. [protected]. C. Cre. Didnt take my reqst....
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V
vaidyas09
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid the bill 2 time , still idea has sent legal notice

Address:Pune, Maharashtra

Please see the details, i have already sent 3 emails but no reply, please provide me corporate email ID of idea if possible ... This is with reference to bill payment of my idea Number (XXXXX86085). I have already requested to stop the services in the month of January 2015 and paid the outstanding amount on 3rd June 2015. Still i am receiving mails for bill payment. As mentioned in the mail from your customer care services dated...
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S
sailensingh
from Kolkata, West Bengal
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Idea recharge scam

My idea number: [protected], on 01st july, 2015, i have successfully recharged stv of rs. 101 vied transaction reference number ig0agqkqu7, (Validity: 180 days; benefits: local mobile calls @ 1. 2p / 2s; std mobile calls @ 1. 4p / 2s; 1st 2 sms of the day @ 60p / sms, next 20 l / n sms free per day, validity 60 days; post 20 l / n sms per day, local sms @ re. 1, std @ rs. 1. 5, isd @ rs. 5 / sms.)

But, unfortunately plan benefits...
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nagarjuna77
from Mumbai, Maharashtra
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With out refund amount suspended account

Address:Pune, Maharashtra

Useless service idea broadband, actually i shifted from my old address and raised the request to change connection. No one respond since 10 days i dint use net even single day they generated bill 910 and asked shifting connection 275. I blindly paid total amount. One guy came to my new address and checked whether feasability is or not, he said that there is feasibility our team will conatct you for giving connection. By wonderly no one csalled...
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A
anupma1977
from Ambala, Haryana
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Internet 3G Charges

Address:New Delhi, Delhi

Hi, I Activate the 3G Internet Pack through you website on 29June, 2015. After activation, I received the mail that you query will process in two business day. I try my internet connection but I am not able to connect the same. I mail to [protected]@idea.adityabirla.com and [protected]@idea.adityabirla.com. but mail not send the address [protected]@idea.adityabirla.com. Again I call to call centre but call discontented....
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R
rawka
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non provide services idea office mhow pithampur m.p.

Address:Indore, Madhya Pradesh

Respected sir,

My sim no [protected] sunil kumar jain resideing at mhow dist indore i change post paid to prepaid my number but sorry to you inform that mhow office and pithmpur office harashment and 2-3 days ask that go to indore go to rau sim not availble system not working, mhow office says go to pithampur this type of work not availble at mhow etc, i go to pithampur my sim temp closed i will not inform and bill fully paid...
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A
Acu Healer Rasa Kumar
from Hyderabad, Telangana
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activation of service without user request

Address:Coimbatore, Tamil Nadu

my idea mobile nos are [protected] and [protected]. i use separate phones for the two sims and Rs.3/- is being deducted in regular intervals at the same time. i enquired about this in customer care, they replied that i had used idea power by dialling some ussd code. the deductions had taken place more than five times for both the sims at the same point of time. if suppose as per the statement of customer care, is it practically possible for...
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Raghu Ram 4350
from Delhi, Delhi
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Regarding recharge of 3G data

Address:East Godavari, Andhra Pradesh

This is driving me nuts. I recharged Rs.749 for the number:[protected]. At this point I have some old data left in my account around 9 MB and also around Rs21. After recharging I got a message that my GPRS is activated. For checking I dialled *125#.It showed me that 3G unlimited. Well and Good. I started using and the earlier 9MB got used up and Rs.21 are gone. At this point I'm unable to access internet. Due to emergency I took a loan...
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