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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
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+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 563

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M
mineshchoksi
from Mumbai, Maharashtra
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Over charges

Address:Ahmedabad, Gujarat

I am using Idea services as a post paid customer since 10 years. My monthly billing comes to[protected] rs. (899/- plan). When I visited their outlet at Titanium Mall and met Ms. Swati and knew that I have been charged about 300 rs. more. Secondly, my billing cycle is around 20th and I received call from company to switch from 199/- plan of 2G to 299/- plan of 3G, I said yes not aware about pro rata n all which they never informed me....
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This is one type of crime IDEA is doing for common people.when one common man wrongly click *111# they are automatically deducting 5 rupees for 30 mb.Idea dont have update software to ask "do you want 30mb or not?" means alert message.If you click or dial means you have to give 5 rupess whether you dont want....
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M
manpreet04
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IDEA extra bill

Address:Hyderabad, Andhra Pradesh

ON 30 June customer care told me that unbilled amount is 54.65, and in the same day I didn't even use call, message nor data services, by the night 12 am bill comes to 1124.69. When i am calling customer care, they are saying we can't tell about the bill details. How is it possible, Need strict action against IDEA...
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R
Rahul114
from Mumbai, Maharashtra
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double charging to be all charages

Address:Bidar, Karnataka

Dear sir my postpaid number is [protected] sir i was using before yesterday my unbilled amount is 0 rupees and today my unbilled amount is 548 rupess please help me sir...
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M
Milind Shete
from Ahmedabad, Gujarat
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Network problem.

Address:Ahmedabad, Gujarat

I have used Post paid plain and used by 3G internet but not network present in my area do not internet used and not worked in idea service, i am very disappointment.So ASAP to my issue resolve.my location address is Saffal Profitare Corporate Road OPP.prahald nagar garden Satelitte Ahmedabad-380015...
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P
prakash.borikar
from Mul, Maharashtra
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net

Idea send msg to my no [protected] that for unlimited plan speed booster rs 100/300 mb speed sms to actsb100 send to 12345

I am sending but there is no response. I call customer care but they dont given satisfactory answer to my query . They not given me complaint number...
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D
Dr. N. Murugesa Thanu
from Bengaluru, Karnataka
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requisition for pre-paid connection 8189919611, 8189919612 activation;- reg

Address:Coimbatore, Tamil Nadu

From Dr N Murugesa Thanu cell: [protected] [protected]@rediffmail.com S/O Mr. C Nadarajan, 96, P&T Colony, Saravanam Patty (PO), Coimbatore 641035. To Idea Cellular Sir Greetings By paying two passport size photos, two copies of my driving license and Rs 40/_, I have collected two idea prepaid sim cards from your company representatives from special camp on 28/06/2015. But upto now I did not receive any message or phone call...
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K
kapilpatil84
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Deposit Amount 2000/- Not Yet Refunded

Address:Thane, Maharashtra

Date of Incident: Thu, Mar 5, 2015 On March 5th, I dropped an email saying please terminate my number: +91-[protected] since I no longer require it since we moved to US. And paid balance amount of Rs: 3400 towards pending bill and was supposed to get refund for deposit Rs: 4000/- because they asked for extra deposit to activate international roaming. And we were given complaint Number: E1-[protected] Again on Fri, May 29, 2015 I dropped...
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Address:Gautam Buddh Nagar, Uttar Pradesh

Hi, I would like to inform that my mobile number is [protected] i have issue regarding wrong balance deduction on 28th of June 2015, rupees 132.00 around. i had 1 GB GPRS data apart from that my balance deducted i have recharged on 26th of june 2015, 125 rupees and i got data 1 GB just i have made call in customer care 198 and 12345 number and i have talked with five person first one piked my call and disconnected my call after again...
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Address:Lucknow, Uttar Pradesh

Hello this is Kiran Pandey. I have an idea sim which i was willing to port from postpaid to prepaid. I had done all the formalities asked so by the personal at idea store about 8 days ago. My post paid connection was disabled within next two days but it took them more then 5 days and almost 15-20 rounds of the store to switch onn it to prepaid. The service offered was extremely pathetic and annoying. I was seriously fed-up with the excuses...
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P
preetipisces
from Delhi, Delhi
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Idea is the worst service provider

Address:Pune, Maharashtra

Hi, I am using Idea postpaid connection since 2014. My number is [protected]. Last month i have changed my plan from MH Premium 175 to Privilege 299 plan as my internet usage is more than calling. In 299 plan i am getting 750MB 3G data and after 750MB usage internet speed will go down. The idea bill generation date is 23rd of every month and i have changed my bill plan on 25th may, 2015. Idea has charged me Rs. 239 for internet usage for...
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A
ashwinikulkarni9
from Pune, Maharashtra
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deductaion of charges because of unwanted services

Address:Pune, Maharashtra

I received the message as- Your Juice Up has been activated. Amount charged is Rs 21.0 /- for 1Week. To deactivate sms STOP to 155223 . While i did not even know anything about it and msg for deactivating is not going through. This is shocking for I have been a content user of your service. Please do the needful and kindly avoid the confusion at the earliest.Anticipating your favourable action and thanking for all your service so far. Pls...
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V
vinkle pasad
from Delhi, Delhi
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overcharging by misleading customers

Address:Mumbai City, Maharashtra

i was given a code to activate a booster pack for 3g. but after i saw my june months bill of almost amounting to 10, 000, i was told that it was not a booster pack. it was a code to change the 3g data plan. i was using 3gb monthly plan, why on earth will i change my plan to 300mb. Idea has charged me about 8000 for one month's data usage. this is ridiculous. my average monthly bill used to be 1000 and this month my bill amount is whooping...
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Address:Nashik, Maharashtra

Dear sir i the undersigned vivek bane would like to bring to your notice that m paying my bill at regular time, as in june 2015 i had not got any message about my bill amount & even i had paid my bill at your office also no message nor cash memo had been given to me my mobile no is [protected] hope you will be looking into this matter & sending me my bill before due date & also arrange to send my bills at regular time ....
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V
vivek bane
from Nashik, Maharashtra
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Not getting statement of medicare multispeciality hospital

Address:Nashik, Maharashtra

Dear Sir I would like to request you to send the Statement of Idea bill of our hospital, as we had taken Group calling No, we are paying the bills in time, as different No had been given to our Medical officer & Nursing staff & we are collecting the amount & afterwards we are paying cheque to you, as last June 2015 bills Statement we had not yet got, so please send the statement as early as possible, Hope you will doing Needful...
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K
kamal Prajapat
from Didwana, Rajasthan
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MNP from vodafone to Idea. 7737601071

I wanted to port my number [protected] from VODAFONE to IDEA in Ladnun -341306 in NAGAUR dist of Rajasthan. I submitted my docs on 23 May 2015 for porting. But after 10 days when MNP was not done, i asked vodafone cc about this . They said that the UPC code was wrong. Its ok . I again applied for code and submitted docs on 19 June. But till date there is no response from Idea . And when i contacted Idea cc they said that it will be ported...
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S
ssoni12
from Delhi, Delhi
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internet data fraud

Address:Datia, Madhya Pradesh

Date 20 june 2015 DESCRIPTION- sir i got an offer from idea company, in 159Rs 1GB 3G data with validity of 28 days.Then I recharge this offer but I got only 399mb data from the company.And i got no help from company and its customer care services. RESOLUTION- I request refund...
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Abhishek Lolage
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Unbilled Amount

Address:Pune, Maharashtra

I am a user of Idea postpaid [protected] I had a plan of 2GB 2G worth Rs 180 of Tata Motors internet pack activated on the above number. This months billing started on 19th June, 2015. The plan was already activated since few month. My bill was around Rs 350 every month. After using the internet on the data pack for one week, I asked customer care to deactivate the plan. I did not use full 2GB data, I hardly used half of the data pack....
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satya_prakash_vishwakarma
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

मोबाइल सेवा प्रदाता कम्पनियों की लूट से बचें(Idea Cellular Cheat Me)

Address:Lucknow, Uttar Pradesh

मेरा नाम सत्य प्रकाश विश्वकर्मा, मोबाइल नम्बर [protected] है आपकी साइट पर यह मेरा आखिरी शिकायती पत्र है कई बार शिकायत करने के बाद भी मेरी समस्या का कोई भी समाधान अब-तक नही निकल पाया...
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Aswadekar22
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service deactivated even after submitting documents

Address:Pune, Maharashtra

The samething is happening to me currently. Even after submitting docs my service is still on hold...I can't keep going there every now and than. It is too far from my house & too expensive to go there. Their customer service is worse beyond words, even pathetic is a small word for them. I was told I would get credit of 55 Rs, but nothing has come through yet. No landline to call them either... This is so ridiculous......
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