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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 560

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V
Vikram Ghanvat
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill complaint

Address:Mumbai City, Maharashtra

My name is vikram ghanvat my mobile number is [protected] and Account number is[protected]. I have been charged Rs. 780.31 in the bill for the month of June, 2015 by idea mobile services. My Current plan of Rs. 299 per month includes 1000 free minutes as well as 1 GB free 3G Data for lifetime. If this is so then why you have added additional charges for internet feature . I have used extra data which was out of 1GB limit so you have already...
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K
Kumar Om
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

indoor network problem

Address:Gopalganj, Bihar

I am facing network problem in my home. There are only one point network signal located in my phone. But maximum time no network coverage. I have submitted Complaint regarding this many time but No permanent solution provided by you. Thank you. Omprakash kumar At- jalpurwa Po- mogal biraicha. Gopalganj bihar...
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A
ATITHIRAKESH
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Plan to be changed for rs. 99 / -

Address:Agra, Uttar Pradesh

Most urgent attention required…

Dear Customer care team,

I have three Mobile No. of idea as follows :-

1. [protected]
2. [protected]
3. [protected]

For my two no.s I want to change the plan of Rs . 99/- only cell no. ( [protected] & [protected]), I have approached your agra office but always failed to do so just because your agra office do not want to pay attention...
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C
cruiserking25
from Naraingarh, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassing and looting customers

Address:Ambala, Haryana

I have checked recharge plan on Idea Self Care *121#recharge inf0 STD Recharge Free miutessRC108 it states "recharge kare rs.108 se aur paye 9500 local/national secs free. pure 28 dino ke liey" but i got only "8600 Seconds", this is not the first time i am recharging with the plan(RC 108) for last 3 monts and every time I got 9000 seconds instead of 9500 seconds. I have called Idea Customer Care but the said the plan has been changed,...
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W
wishi
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harrasment through deduction of balance

Hi,

My name is vishakha [protected], i have been using this idea service for the past 9-10 years .

I have been badly harrassed by the customer executive by not resolving my issue .

My balance is contionuosly getting deducted without any reason and when i am checking my balance in fraction of seconds it is showing diffrent balance.

There is a glitch in your system and for which i...
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B
Bibhu#66
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Arbitrary Charge on Mobile No. 9088012124 during the month of June, 2015

Address:Kolkata, West Bengal

I have been charged Rs. 1187.00 in the bill for the month of June, 2015 by idea mobile services while my average consumption has not been more than Rs. 125/- per month since the day I have opted for the above connection. But my query to your local office at idea Salt lake revealed that I have opted for GPRS/Internet option with unlimited plan of Rs. 950/- per month hence the inflated bill during the month of June, 2015. In this context, my...
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R
rj1491
from Chennai, Tamil Nadu
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regarding net recharge

Address:Jaipur, Rajasthan

HI, my no. is [protected]. i rechrged my phn with rs299 internet pack. but the pack was not activated or what my net is not wotking and all my main balance is gone trying to use the net . i called customer care twice but no response. i am very frustated by the idea`s customer care service so please revert back to me as soon as possible....
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G
ginoygeo
from Calicut, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount Debited But Internet plan is not activated......

Address:Kottayam, Kerala

Dear Team, Please see the below mails that i have send to idea customer care. Till now i did not receive any reply from their side and solve the problem... Payment failure but cash debited... Inbox x ginoy george Jul 7 (1 day ago) to pgsupport Dear Team, I have recharged my mobile number [protected] yesterday through online(debit card)payment. INR 97 has debited from my account but the recharge was not successful.please...
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R
r k t
from Noida, Uttar Pradesh
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close my idea sim because mobile has been lost

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear Sir, I kind information please close my idea prepaid sim no [protected]...because it has been lost by mistake...i was suffering from dtc bus from sec-34 noida to atta sec 18 noida but mobile has been lost whenever i find my mobile. So Kindly requested to you please close my idea sim [protected] no any person use something wrong Regard : Rakesh Kumar Thakur Pan apypt1286l...
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S
smruti mundra
from Mumbai, Maharashtra
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regarding data charges even after having free data plan

Address:Pune, Maharashtra

My Idea Mobile No. [protected] My Idea Add-on Mobile no. [protected] For my Add-on mobile no., I had activated a 1-GB data booster pack ( validity 30 days) for Rs 250/- on 30th June 1.30 pm On 6-Jul, since this 1gb plan was active, I changed the mobile iplan from 299 to 199 to reduce the data packs. However the data balance showed as 115 only after this change. So I called up [protected] & spoke to the concerned lady on the status of...
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M
Mohit1goel
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deducted without giving any notification to customer

Address:Shamli, Uttar Pradesh

I am latest victim of idea fraud, yesterday I have checked my balance and realized that there are heavy deductions from my idea number. I gave a call to customer center no response. I have not made any calls still balance got deducted. Worst IDEA. ShameLess cheaters.....
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P
purwar29
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding data charges even having free data plan

Address:Lucknow, Uttar Pradesh

They have charged me 491 for data use even I had plan upto 10 GB. It was under used, then after they charged me Rs 491. After many follow ups waiver off Rs.375, not fully remains Rs.116. I again fought got refund all. But the same pattern they are started again in this month and says after generating bill for this month they can do any thing. Plz guide how I could take legal action against them. They are cheating. if I would not conscious...
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H
hknaik
from Hyderabad, Telangana
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Bill payment happened twice:12k total NEED REFUND

Address:Pune, Maharashtra

I had already made payment of 6k in showroom on 30/06/15 but again 6k has been auto debited through my ICICI bank account on 06/07/15.Need a refund at 'any cost'.Already having a very bad experience with idea past sometime c here: http://goo.gl/1SY2R contact no: [protected]...
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Y
yogender81
from Saharanpur, Uttar Pradesh
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regarding wrong bill

Address:Muzaffarnagar, Uttar Pradesh

I am 6-7 yr. regular customer of idea post paid no. [protected](corporate no.).In my june bill adding bill o[censored]nknown number. I complaint on customer care, but he say talk to idea showroom. I went idea showroom he make abuse word for customer care and say to close number. now what is the solution? Could I close this no. or carry on as a regular customer which paid all his bill before due date. my no.-[protected]...
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K
kishora raj
from Mumbai, Maharashtra
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explained one offer and activated wrong plan

Hi... Idea team, This is kishora my idea no is [protected] My complaint regards on a my plan... i have cheated by one your of idea telecaller when she was selling the Sim she said some plan so we are accepted for that, but after activating the Sim I come to know that my plan is worst and worst... And I don't want continue in that connection can pls disconnect my connection and make it prepaid only... Below is the details of for...
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S
sudhir suryawanshi
from Nashik, Maharashtra
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SMS MT Charges

Address:Nashik, Maharashtra

My No is [protected] in my bill there are charges SMS MT for single SMS charge 45/rs in my last bill idea charge me SMS MT 90/- rs in my bill. i have already ported my number form idea to Airtel, now i am going to clear my last idea bill but that SMS MT charges so please revert my that charge then i will pay my outstanding bill. my account no :[protected]...
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M
mahindra124
from Noida, Uttar Pradesh
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payment is not refunded since last 4 months without providing service

Address:Pune, Maharashtra

we have Registered for Idea broadband connection and paid full fees of 2667 INR towards Idea broadband on 7th of March, 2015.coverage Testing team told us that connection is not possible and then its was deregistered/cancelled. Now its almost four month, after number of calls to Idea Cusomer care and many escalations, they have not initiating my refund....
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N
nshrivastava
from Noida, Uttar Pradesh
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Porting request not dne dox summited 10days back

Address:New Delhi, Delhi

Hi this is Nitin Nayan from delhi, have summited a request of porting my reliance no-[protected], tendays back.still waiting for your response.every sort of verification has been done from your end.very worst service i ever faced..v worst and level of service you people are delivering to the customer.

Plz get back to me on [protected]...
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H
Hemangi84
from Vasai-Virar, Maharashtra
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False Offer by Company

Address:Thane, Maharashtra

On 07 July 2015 I recharged my data pack as per offer displayed on idea site for Rs. 179 1GB 2G for 28 days. But when i recharged the above package I received the message as “Recharge Successful. MRP – RS. 179; Benefit – 700MB 2G Internet; Validity – 21 Days”....
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Debaprasad Bandyopadhyay
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inefficient Customer Service, Poor Network, Rigged Bills

Address:Kolkata, West Bengal

There are three problems in the Idea mobile operators: 1. Poorest and worst Network: It is very difficult to get the operator and it is to be selected manually instead of automatic selection. Customer must apply for compensation for the non-availability of network as (a) it hampers customers’ right to get uninterrupted services; (b) important phone calls cannot be attended due to poor network and customers’ workflows are hindered. 2. Inefficient...
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