Idea Cellular Complaints & Reviews

Hi Idea, I have bought new idea SIM today and in evening I got SMS on my alternate number to activate SIM by calling 59059 .I tried to call 59059 but it is not connecting, its says you don't have sufficient balance but i have 22 rupees in my number Pls provide any activate services of my new idea number [protected]. My alternate number is [protected] Thanks,

Dear Sir /madam we have idea card holder and my number is [protected] and my is nayan patel my compliant is compliant solution which was i note compliant in idea two week ago and idea customer care department suggest me your compliant solution answer on 20-july-2015 but yet my compliant is not clear so please take step as soon as get early about my compliant 1. Compliant is Feature Charges Feature Description Period Amount AOP2PCK_RS75 01-Jun[protected]Jun-2015 75.00 Total 75.00 on my bill which was i have no active this scheme yet not solution best regard Nayan Patel

Amount deducted for 2 times for same plan. Hello, Same plan activate 2 times (Plan 124 for 1GB). First time I will try this option *121# -- 3 -- I got a alert as "Invalid". After that i tried with another option provided by the customer care executive *800*124#, then the plan got activated and I got message [Amount Rs.124 was debited and plan is activated]. After some time I got another message that amount 124 has been debited for internet activation. But as of now I got only one in active mode (1GB) but amount has been debited twice. Could you please refund the amount or add more 1GB data to my account. Please do the needfull. Thanks Rajesh My Idea No: [protected]

HI, The MUMBAI CALL CENTRE PROVIEDS WORNG INFORMATION TO THE CUSTOMER REGARDING PACKAGES AND AFTERWORD TERAT RUDELY IF I AKSED TO REVERT THE PACKAGE. My cellular network is Maharashtra and currently I m in Mumbai . SO STD CALLS are very expensive so for that I asked for the package and I explained all the situation and after that they suggested my one package and accordingly I did the recharge. After i did the recharge, and wrong package got initiated which i doesn't required so i called back and ask them to revert back and not only they refused but they behave rudely and also i asked them how to do the complaint and they refused that there is no system for complaint. The first person who provides me wrong information named "Yogesh" and another person who refuse the revert the package and behave rudely doesn't give or send message with his name that is again the against the policy.

Dear Sir/Madam: I Gopesh Chandra Biswas, had done online recharges into my 3G data card vide SIM no.[protected] and transaction ID no.DUTI[protected], dated 19.06.2015. Report also shows recharge successful, but no recharges done in SIM. Kindly look into its details, so that recharge can be get or refund into Bank account. The amount for Rs.248/-.

on 22.6.15 I Lodged complaint against non receipt of 3g benefit on 20.6.15, 15-59 recharge for my mobile no:[protected].At around 9.30pm one Mr.Bipul Gupta mob.no:[protected], telephoned me behalf of IDEA to return back my money in my a/cBut from the morning of 23.615 money deduction of around 31456/- took place from my bank a/c.Kindly see ...

Hi, I have delhi Postpaid Idea Number ([protected]). Yesterday morning i have check my unbilled amount was 15 rs. and my 999 IPLAN was activated on my phone. In Iplan they office IPACK which customer can use according to their need. yesterday afternoon i addon some idea 3G 135MB i pack, and havent change my plan, the plan was the same. yesterday evening i have recieved a sms that my unbilled amount is around 9500/- and my all services has been bared. I have called to customer care but after 1/2 hour of disscussion they said they dont have any info in system, and if i want service restored i need to pay unbilled amount. before add on my 3G 4GB plan was also activated event i havent fully consumed that also.. they have charged me for data which i have used and start as new plan from yesterday without any notification.. i believe they should adjust my previous data in should not start as new paln, because i havent change my plan i have only increase my add on pack. i believe you will help me to get it resolved, if it will not get resolved i will also filed compaint in TRAI and Consumer court also. This is totally cheating with the customer. Regards Vijay Verma [protected]

Hi, I got IDEA post paid bill with some extra charges. I haven't use the internet in my mobile. But they charged about Rs.2300 for internet charges only. I called customer care for couple of times. They didn't respond properly. And finally I stopped using that number. Now they sent a legal notice for not paying the bill. I told them that I am ready to pay the amount for which I really used. Please find the details as below: Phone Number: [protected] Account Number:[protected] Please do the needful. Thanks, Chandrakanth Ph: [protected]

i have my internet package of 400 MB and 104 of balance. both got over with in few seconds with out doing ny thing. and got nice response from idea customer care is the net data pack got over and becoz of tht balance got over. i have a question that made me shock how come net balence of 400 MB and 104 rupees of balence get over with in few seconds with out using mobile. such a BAD and WORST WORST WORSTEST idea network is... they simply making money steeling the peoplelike this.

My name is Rajinder Kumar & I have a Idea cellullar Postpaid Connection Since 9 Years. From some month it is in the inactive state, Many time, I have to call customer care to convert it to prepaid as the usage is nill for this connection, But they suggest me not to leave idea postpaid. on the 17 april idea activate net plan on my no. [protected], I unsubscribe it by calling on 20th april. Idea cellullar again activate this plan on my number on 20th april without my confirmation, When i check my balance on 27 may 2015, I knew that the net plan was in active state, which again i deactivate by calling. By customer care calling they told me not to worry about bill of net plan which was activated by idea. They promise me there will not any addittion in the bill. But on 6 june biiling cycle i got message of 184 biiling amount for net pack which i not use, not subscribed. I am very sad with customer care reply that I have to pay this amount, they understand that this is unfair but does not help me in this issue. Now i have think to port my number to any other cellullar company in prepaid plan. My idea postpaid number is [protected]

On 20.6.15 at 15.59 hrs I had recharged my mobile:[protected] for Rs.251 through net banking to get 3G benefit. Though the money was deducted vide info:INB/[protected]/IDEA CELLULAR LIMITED but I Could not receive the benefit.So I had to make the similar recharge again at 21-18 hrs on the same day vide info:INB/[protected]/IDEA CELLULAR LIMITED.

From tommorrow dated 21.06.2015, there have a big problem in idea cellullar network. When we call to anybody (incoming or outgoing), then we does not find any ringer on outgoing call & when recieve incoming call then does not receive any voice of calling person. This is a big problem in idea network, I have checked it in another idea connection also, Please solve this problem as soon as possible. Rajinder Kumar cont.n. [protected]

I Gopesh Chandra Biswas have made through online 3g data recharge for Rs.248/- on 19.06.2015 vide Transaction ID-DUTI[protected] but no amount recharge on Data Card no.[protected] (Idea 3G Sim). Kindly arrange to refund the amount of Rs.248/- in to my Bank Account.

[protected] Forwarded message[protected] From: Saravana Prabhu To: Welcome ToIdea Cc:, Date: Mon, 22 Jun 2015 15:40:13 +0530 Subject: Re: Ported from AIRCEL to IDEA with NO NETWORK :( Dear Team, Thanks for taking this complaint seriously for the 1st few days with multiple people calling from IDEA and asking the same questions!!! After which there is no call from the IDEA Team. However my IDEA network connection which used to be working well in my office is also NOT working now! The internet which used to work while travelling did not work since the last complaint. Is this a punishment or a revenge for raising a complaint?! If IDEA team does not have an idea on whats happening and does not have an idea to improve the network coverage, I would request please port my number back to Aircel. (from which IDEA Selling Team ported to IDEA with an assurance better network coverage!) NOTE: 1. The customer care email IDs given in your official websites are bouncing. This is a GOOD IDEA of maintaining / accepting customer service! Thanks & Regards, Saravana Prabhu On Mon, May 25, 2015 at 1:18 PM, Saravana Prabhu wrote: Dear Team, I was happy that I am getting IDEA from AIRCEL, with the assurance I will get BETTER network coverage. But I do not get signal at all in the following address, where I spend most of the time. Address #:1 ​Sree Illam, #3 Plot No. 130, CBI Colony Main Road, Perungudi, Chennai Address #:2 #2, Sree Puram Salai, Pillayar Kovil, Street, Near Priya Apartments, Thoraipakkam, Chennai Kindly look into this ASAP. Please help me with this. Thanks & Regards, Saravana Prabhu ​+[protected] +[protected]​

Dear sir my idea Number is [protected] june month 14 /6/15.. date my bill is 340 rupees after I saw 17 th /6/15 my bill 1740. Rupees actually I am activated 14/6/15 one internet pack 75 rupees pack 600 MB on pro rate plan I have To be used 200 MB only actually I used just 80 MB your idea ltd network charged lot issues and my outgoing calls also barred plz help me higher officer my alternative number is [protected]

Dear Sir, I am ex costumer of Reliance company since 2011 and i have used reliance no very smoothly but for last few days the network is not covering properly so i decided to port my reliance number in idea, in first month my idea bill is in proper limit but in current month my number has barred for last 1 week and told me that i have used it by Rs 1900/- for sending messages sir i m telling you that how can you barred my number without generating bill second thing u that i have not use this by 1900/- no messages have been sent by me. i ma not able to make outgoing calls for last 4 days my no is barred and when i reached the idea outlet they are not giving proper response . My IDEA number is [protected] please u look into this matter urgently and activate my number urgently and waiver the extra charges as soon as possible otherwise i m bound to knock the door of Hob'ble court . Note:- If you dont unbarred my number with immediate effect then i will not pay even a single Rupee. Junaid Alam khan

Dear Sir /madam we have idea card holder and my number is [protected] and my is nayan patel my compliant is compliant solution which was i note compliant in idea two week ago and idea customer care department suggest me your compliant solution answer on 20-july-2015 but yet my compliant is not clear so please take step as soon as get early about my compliant 1. Compliant is Feature Charges Feature Description Period Amount AOP2PCK_RS75 01-Jun[protected]Jun-2015 75.00 Total 75.00 on my bill which was i have no active this scheme best regard Nayan Patel

Dear Team I gave my documents for a postpaid connection to an executive named Shubham from GTB complex branch of bhopal. It has been more than 15 days and my number is not activated. I dont what happened with my documents but if some miuse happnened with that who would be held responsible.

Respected Sir/Mam, my name RAVI KANT SINGH MOBILE NUMBER [protected] ON 13th june i have submit the doc for postpaid (MNP) from airtel to idea and give him all the document and money but number will not start till the date of today. MNP WILL done in 7 working days and its over. I got a call from your charkop idea office on last friday from miss puja . when i call on the landline number its not pick any one and other a incoming call from Mr. Suraj number [protected] this time he also not pick my phone. please inform me what can i do. I am waitaing for your response or on tuesday 23rd june i will complain on police station. Thanking you

Sir I purchased an Idea SIM (SIM No.[protected] and Mob No. [protected]) from NAJ Agencies, Idea 3G Shoppe Vatakara, Kozhikode Dist on 9th June 2015 (Tues Day). Till date I have not got any use with that SIM. I gave a complaint on[protected] to the appellate authority of idea. I got only a service request no (Q1-[protected]) from idea side. They (idea) are always lying, saying that they are tried to contact with me in [protected]. A network company never speaks this type of cheap messages. Actually I purchased that SIM for getting a connection other than your messages. Today I took a connection of AIRTEL within 2 hours time. Please bring back the certificates I have given and the amount I spend for this connection as early as possible. I am avoiding all other expenses. Dhanya T P 20/06/2015 [protected]