Dear Sir,
This is with reference to the above subject, I, Shri Lalat Kishore Routaray would like to inform you that today I have done payment of Rs. 663 through internate banking(HDFC Site) of my post paid mobile no. [protected] which is used in my home. The details of payment is attached for your reference.
Payment Details
Transaction ID DHDF[protected]
Idea Number
Transaction date [protected]:39:58
Amount 663.00
The amount of Rs.663/- has been deducted from my HDFC account, But till time I have not received through any SMS/ information from your side that you have paid the Previous month Bill.The payment has been done successfully message has not forwarded from your side.
Kindly look into the matter seriously and resolve the issue ASAP.
Awaiting your quick reply.
Best Regards,
L.K.Routaray
JAY FE CYLINDERS LTD.
Plot No. 365/366,
Bawal Industrial Area,
Sector-3,
Bawal,
Dist. : Rewari
Haryana
123501
Cell No. [protected]
Aug 6, 2021
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
We deeply regret the inconvenience. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.
Thanks & Regards,
Customer Care, Idea Cellular