[Resolved] Idea Cellular — number port problem and related to a fraud case | |||
I, priyanka chakraborty is using a reliance number ([protected]) for nearly 1 year, since reliance cellular is shutting down so i started getting calls from different vendors like vodafone, airtel, jio and so on. Finally i selected the vodafone vendor to go with. One of the person from vodafone came to my home and took all the necessary documents and my photo. Yesterday at 11:47 pm (Nearly) i found that my reliance number stopped working and just before closing of the number i got two text messages that the number (51133/54338) has been activated. So when i tried to start up my vodafone sim card i found that there is no network and throughout the night i called vodafone customer care and they said that the number is not registered there. Today early morning i found that a male person is picking up the call and he is saying that he brought a sim of my number near sealdah railway station from a person with his own adhar card. Now my bank messages watsapp details are there in the sim. I want a answer like how idea ported this number ([protected]) from reliance to idea with that port id that i have provided to that vodafone service provider on thursday (16/11/2017) with documents like adhar card, pan card with my signature. Since the print out was not good hence i send the full thing to a mail id: abhi. [protected]@gmail.com. Was this information helpful? | |||
Jan 21, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 19, 2017 Idea Cellular Customer Care's response Dear Customer, We sincerely regret for the inconveniece caused. Kindly share an alternate number so that we can discuss on your concern and to assist you on the same. Regards, Neha | |||
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