Idea Cellular Complaints & Reviews

I submit request to migrate post paid to pre paid as the confirmation from Idea call center that it will took only 1 hr down time.I submitted my documents in Idea show room Vallathol, kakkanad, Kochi, Kerala on 10/10/2014 my idea post paid connection disconnected on 13/10/2014 and i call idea call center several times didn't get any response...

I have received a missed call from Pakistan . I don't know any one from Pakistan. The number from which I received the missed call is - +[protected]. I want to please stop this type of missed call or fake calls from outside of India. Chandra Shekhar Singh Mob.[protected]

Dear Sr I Govinda Mittal was having the Vodafone Delhi no [protected].I got a call from idea a few days back(on 6 October) that if i port to idea i would get a better scheme as a festival offer and my no is one of few no who would be benefiting. The call was by Mr. Rahul from no +91-[protected].The plan told to me was: Std calls 40p / min (which would be further 30p/min if i call to this no and have a recharge of Rs13 ) Roaming free Local calls 1p/2sec He even gave the phone to his senior and he too assured me the plan told above.Thereby I gave the necessary documents and money of Rs 100 to the person who came to my office and had no +91-[protected]. Even I sent my porting message to this no . All this was done by 7 October, 2014, and I got a call from same idea MR Rahul (+91-[protected]), to resend my voter id on mail-id [protected]@gmail.com. I did it accordingy . Now Whenever i call above two nos, either they are switch off or unreachable or busy and if seldom the call is picked there is no Rahul and the person who picks calls respond rudely and say you won't get the plan told. The sim was ported only last night and i got a normal plan std @ 40p/min and local @1.2p/sec. Hence I was cheated. Further, I did not get the talktime of Rs 111 as told. Kindly take necessary action. I hope you will take and my query will be resolved soon. Thanking you. Regards Govinda Mittal +91-[protected]

please give a solution to this problem. My no is [protected]. i had activated 3g from my phone for 1gb for 28 days of 154₹. A few days later msg popped on my screen and when I was checking 2g data of 500 mb got activated for 96₹. I lost my 3g data of 154₹. How can this happen? Is there no way that i can use 2g on my phone and 3g on my phone by switching it to that particular data as both has got activated?. Kindly help.

Sir/ ma'am, I would like to bring to your kind notice, that i have been charged thrice by idea for my data recharge at the same day, for the same pack and for the same amount . Details. Mobile No : 91- [protected] Amt : Rs 745. (Debitted thrice i.e 745 * 3 = Rs 2235 ) Date : 21 sep 2014 Package : 4GB 3g internet. Now after using the first 4 GB, i expected them to give me another 8 GB as they have deducted my account for the same. But NO, my limit was just 4 GB. I request you to take stringet measures. If required i can provide my bank statement also. Regards, Saurabh, Contact No [protected]

Sir/ ma'am, I would like to bring to your kind notice, that i have been charged thrice by idea for my data recharge at the same day, for the same pack and for the same amount . Details. Mobile No : 91- [protected] Amt : Rs 745. (Debitted thrice i.e 745 * 3 = Rs 2235 ) Date : 21 sep 2014 Package : 4GB 3g internet. Now after using the first 4 GB, i expected them to give me another 8 GB as they have deducted my account for the same. But NO, my limit was just 4 GB. I request you to take stringet measures. If required i can provide my bank statement also. Regards, Saurabh [protected]

sir, my name is j s bhadoria, my mobile has been lost with IDEA PREPAID SIM CARD with nokia asha hand set near Rajnandgaon, chhattisgarh, on railway track at 06.00pm, dated 15.10.2014, so i want to block my sim card immediately, so that anyone can not make use of it illegly or missuses . please acknowledge me ASAP. I shall be highly obliged to you .for your favour . my mobile no. is [protected], , my address -- J S BHADORIA, GH- 933, D.D. NAGAR, GWALIOR .

I have recharged my idea gujrat number [protected] on[protected] for Rs 945, 3G data pack. The money is deducted from my account but i have still not received the credit on my number. I tried a lot to contact on customer care but didnt got a response. Transaction ID: M[protected]

Hi Sir/Mam, It's a humble request solve my problem as soon as possible Name:-Manoj Contact Number-[protected] I am Vodafone user few some days i received calls from idea he use various number 1st number-[protected] by this number he call many times on 10th Oct and use abuse word by which i am so tense. he said convert your number Vodafone to idea when i refuse he use abusing word 2nd number -[protected] by this number he call many times on 13th Oct and use abuse word by which i am so tense. he said convert your number Vodafone to idea when i refuse he use abusing word and many time i refuse to convert the number and request to him don't call me again n again but he will call again n again by different numbers 3rd number-[protected] 4th number-[protected] 5th number-[protected] i request you again please help me please please. please don't call me again n again it's my request. Thank Manoj

My self Binod Barik and My idea mobile number is [protected]. I really harassed with such bad service of idea. On 14th Oct 2014 i swa that my balance decreses to rs 2 and rs 30 have been deducted without any message or call. I was sucked, alreday rs 30 dedaucted. How idea automatic deducted such amount without my knowledge. When i call customer care on next day, One of Customer Care Excutive named Soubhagya Das told me that you have downloaded game by yourself.when i said that i have not downloaded such type of game as i posses a very simple mobile handset and honestly this sim is used by my father who has very poor about the using of mobile even he does not know how to make calls so how he downloded this type of game and asked for refund. He refused me with rude language. therfore i request to the concerned authority to look into the matter and refund my balance otherwise i will switch to another operator of my choice.

Hi, This is Ali Qureshi from BHOPAL. I want to talk to u about my handset IDEA ULTRA 7295A(COOLPAD) IMEI :[protected], [protected] this Mobile I'd put it on your satyam mobile & computer service centre in second time on dated 09/10/2014 for repaired .this handset created so many problems sach as touch problem, dispaly not working properly, & auto on/off . now the handset send company through the service centre for critical problem . pls then tell me when how long i received my mobile? Pls reply against this mail as early as possible for positive result..Pls do something ..

I am using idea cellular no. [protected] which was earlier postpaid and now i have converted it to prepaid. The company told me that they will refund my security deposit within 3 months that they have still not refund. Kindly refund my security deposit and excess payment made by me. Rashpal Dass Prasher

Dear sir, I amol dhole requesting you to block my idea sim card no. [protected] which is stolen on 13 october on 12.10a.m. and therefore i want to block this sim card for avoid from misused. My address is, fortuneworld, flat no 612, bhensolore, daman

I had recharged data (2g) plan for Rs 148 on[protected] but till date 2G vol has not been credited. On inquiry from customer care it has been told that since the data plan has been recharged from Gangtok it will not be credited. sir I am very unhappy with this type of loot.

my idea mobile number is [protected]. I had activated 3g plan 1gb on 6th october 2014. I had remain 3g data 400 MB in my account on 00:05hrs as on 12 Oct 2014. same time I was just check *170*4# and i got three option on my screen. The 3rd option is 140 mb data @ 28 rs. i just want to chek detail of this plan but without permission that plan was activated and 28 rs. was deducted from my account. and i also loss my 400 mb 3g data from my account. when I was asking from customer care about my 3g balance and 28 rs. they cant give me solution and cut the call. I feel cheated by idea . i want my 3g data and 28 rs. back in my main account. regards amit kumar contact no.- [protected]

sir...today 11/10/2014 ko mene idea no. [protected] par internet pack dalwaya tha ( Rs.95 ka 1GB.)... after some time Rs. 5 ka 20MB net recharge kiya... RS5 ke recharge ke turnt baad mera 1GB net balance bina wajah kaat liya gyyya...jabki dono ko add hona chahiye/... mene idea coustmer care se bhi baat ki...par unhone proper feedback nhi diya, , , mene bahut baar try kiya..par baar baar phone kaat diya gya... cousmer care help ke liye hote h na ki pareshan karne ke liye..hamari to majboori h ..par iss tarah ki katoti shobha nhi deti..aur n hi esa responce coustmer care ki aur se/..i face much trouble...pllz dont give such a feedback to coustmers. i need only my net recharge back..plz give me back.///

DEAR SIR, Ref to the Transaction No.ASBI[protected]IG00BFVUM0 TRANFER TO[protected], please note that today I have recharged Rs.204 to my mob no [protected] at 11-30 AM, The messeage came to my mob from Idea that recharge has been successful.But I could not dial any no as it said no balance in my account.Then I have contacted two times to the customer care, but they replied that they are unable to help.(at14-30 IST).Till now no action from the Idea cellular service.Kindly take action in this regard. Regards.-Shyamalendu Chanda.IMD COLONY, Qr.NO.T-V/6.Pashan, Pune-411008.

Hello Sir i have purchased idea 3g dongle plus wifi three days back and i was promised a 3g speed but the day i started using dongle i have called idea clellular 10 times to complaint about the speed i am getting a speed at 612 kbps and i tried many times to complaint about the same but no one is responding they say that all the supervisors and managers are busy and they will arrange a technician appointment but no sign just getting a run around i would truly appreciate if some one can do something about it... Very Poor Customer Service Expect a Resolution ASAP... Contact Details: Name Sumit Jawrani Contact # [protected]

I am Sharad Neraliya residing at Jabalpur my contact no. is [protected], I want to inform you take i purchased one IDEA ULTA mobile phone from Dharmendra Electronics, Jabalpur on dt.22.03.2014 the IMEA-1 No. [protected], till last month i was very happy to get a smart phone with all latest functions at a very affordable price. On dt.24.09.2014 my phone was giving some charging problem i.e. it was taking too much time to charge and after charging 20-22% the indication of charging was displaying but the % charging was not increasing and on using any function the battery was dying very fast.On dt. 25.09.2014. I approached to M/s DIWAKAR AGENCY, authorised service centre of IDEA Mobiles at Jabalpur, the problem was explained to the lady receptionist and handed over my mobile.On next day the lady receptionist told me that there was water in the set(which is not covered in the warranty condition) and charged Rs.450/- as service charge. I did not worried about the charges but i paid it happily assuming that my mobile phone has been put right. On the same night i noticed that the charging problem of the mobile phone is remain same. Due to my busy schedule during 2 Oct and Dushhehra holidays, i again approached service centre on dt.08.10.2014 my phone was deposited and handed over to me on 10.10.2014, on reaching home i was astonished that the phone was having same problem, again i reached service centre on 11.10.2014, now the receptionist is telling that the battery is defective and charged Rs.550/- from me with the advise that the battery will be supplied after 15-20 days i.e. after this months. Now today after doing all these exercise for last 15 days and paying an amount of Rs.1000/- just for charging problem of mobile and again waiting for next 20 days, i feel that i have been cheated either by the IDEA Mobile company or M/s Diwakar Agency, Jabalpur. I am also surprised that in the month of September, how water reached in my phone(as informed by service centre) If my complaint reach to any responsible and honest person of the company then i request him to kindly look into the matter and do justice with your customer i.e. me. If required i can sent you copy of all my repairing and battery charges receipt issued by service centre my email address is [protected]@rediffmail.com.

Such a poor speed even it takes lot of time to open a single page...such a poor coverage.. i dont know how they are planning to expand their services to more customers...frequently getting disconnected...complained a lot of time but every time the same recorded reply from customer care...i think they know it well that their service is poor...this wifi service is poor that the local internet provider...Idea should have think about their brand value. account number:[protected]