Idea Cellular Complaints & Reviews

My mobile no. is [protected]. Recently i converted from Airtel postpaid to Idea post paid. I am getting a problem with internet. while GPRS setting activating it was showing error(not activating) and i called to cust care 15 to 20 times from last three days(20th sept to 23rd sep, 2014) and i went to idea showroom. The tech person manually confugarated my GPRS settings but he was also not able to solve the issue and they kept a mail from their...

I duplicated my idea sim (+91-[protected]) on 12th september 2014 from the idea service center at Kaloor (Kochi-682017) and few days later I received an sms from idea stating that I have not submitted my documents and this may lead to the barring of my sim. So I contacted the same idea service center from where I duplicated my sim and they said that all the documents have been submitted and also to ignore the sms.On 21st september 2014 my...

Hello Team, I suppose this is my last email from an agony customer like me with IDEA that changes our life. I have requested for post-paid to pre-paid conversion dated on 12th August, 2014. And can you can cross check the today's date if you required. I paid my unbilled amount along with the request and also they provided me new sim and also requested not to use the old sim. I didnt used that old sim even for incoming calls. On...

Dear Sir, This is very shocking for me to hear that it has been more than 16 days that my sim has not been ported from BSNL to IDEA, I Cannot even advice anyone to Swith to Idea like worst company i had ever seen and experienced, customers care are like hell. just keeping Abhishek Bachhan as brand ambassador doesnt make your company a good one, for that you need to value the customers which your company doesnt know.
and moeover for...

Dear Sir, I am using Mobiles No. [protected] from last 10 years with Airtel as postpaid. I was shifted into Idea cellular in the month of april 2014 as prepaid. after that I am using Idea services. but last 15 days my number was not working. I was asked in idea service center, they are failed to find the problem. I was asked idea prepaid distributor and ASM, they are not solved the problem, for your kind information this mobile...

BALANCE DEDUCTION BY IDEA (MOBILE NUMBER [protected])
Respected Sir, I want to inform you that I am new customer of IDEA of mobile number [protected], I get 82 rupees and 50 MB internet when I buy the SIM. But when I use internet then 60 RUPEES deducted from my main balance on 21 September 2014. This deduction is wrong because I checked my internet balance after deduction then it is still some MB left. Then I call to customer care they...

I have done a 3G recharge of rs. 249 through website www.justrechargeit.com on my mobile no. [protected] on 20/09/2014 at 22:48 but i get failed due to network failure then I again repeated it and it get done at 23:07. But after few minutes i got another message that my failed recharge also get done but instead of 2 Gb data i got only 1GB and money got deducted of 2 recharges that is wrong.So either transfer 1 GB data more in my account or...

Dear Sir To day i received a call from Idea Legal cell([protected]) for payment pending and they are saying a case field against to me in court, i am not understanding why they maid a call even i paid total my pending balance. please find attached paid bill. Let me know what i have to do now. Can i go to consumer court or do i need to ask complaint copy from IDEA...

Sir I lost all my contacts.so please help me to get my incoming and out going call details from Jan 2014 to September 2014 my contact no. is [protected]. Please send me on my mail ID : [protected]@gmail.com, please its urgent. Thanku...

MY MOBILE NUMBER IS [protected] WHICH IS LIFETIME POSTPAID CONNECTION OF IDEA. SINCE 2 MONTHS THEY ARE CHARGING SMS CHARGES AS GAMEPIND20. I HAVE NOT SUBSCRIBED FOR THE GAMEPIND20 SERVICE. I DONT KNOW WHY THEY HAVE ACTIVATED THE GAMEPIND AND WHY THEY ARE CHARGING LIKE THIS. I HAVE BEEN MAKING COMPLAINTS TO CUSTOMERSERVICE IDEA BUT NO RESPONSE FROM THEM. I DONT KNOW WHAT IS GAMEPIND. SIMPLY THEY ARE CHARGING WITHOUT CUSTOMER NOTICE. THEY...

I have submitted my documents for porting from airtel to idea on 13th september, 2014 and on 20th september i received a message that my number is ready for tele-verification and i should call on 59059 for tele-verification. But when i tried i am unable to call and also i m not getting any networks. when i called idea cellular they were not able to give me any answer....

My contact no. is [protected]. This is 3G card but internet works like 2G. I'm suffering this service from month. whenever i tried to call customer care, i cant reach to any person of CC department. Today(21sep) i called to 121. they told & given me (by sms) 1 number. Number is [protected]. This is normal call charges no. I called this no but there are no service to contact Customer care. I tried it 5-6 times but waste of time & money....

Dear sir / madam, My Idea Prepaid Number is [protected] and two months back i had port to idea from BSNL so I want call list for last two months as I have to track my expenses for the same . Kindly Mail It to me on my email address [protected]@gmail.com Thanking you Yours faithfully Sajanlal Halwai....

HELLO. I HAVE A PROBLEM MY MOBILE HAS BEEN LOST AND I NEED MY SAME MOBILE NO. BUT I HAVE NOT PREVIOUS ID PROOF I HAVE A NEW ID PROOF. CAN I TAKE SAME IDEA NO. [protected]. Please Reply me on my mail id: [protected]@gmail.com Thank you......

When I try to send a voice SMS by dialling star before the number, the recorded instructions are all in Hindi, which I cannot understand. When I phoned Idea at [protected], I was told I only have to phone 2222, and I can change the instructions to English. But when I try dialling 2222, there is no connection....

Hello Manager, Please give me my Address. I think there are i submit my wrong Address. If i will find it Wrong, then i want send you my Right Address. my no is [protected] give me address Thanks my email.id [[protected]@gmail.com]...

BALANCE DEDUCTION BY IDEA (MOBILE NUMBER [protected]) Respected Sir, I want to inform you that I am new customer of IDEA of mobile number [protected], I get 82 rupees and 50 MB internet when I buy the SIM. But when I use internet then 60 RUPEES deducted from my main balance on 21 September 2014. This deduction is wrong because I checked my internet balance after deduction then it is still some MB left. Then I call to customer care they...

BALANCE DEDUCTION BY RELIANCE GSM (MOBILE NUMBER [protected]) Respected Sir, I want to inform you that I am new customer of IDEA of mobile number [protected], I get 82 rupees and 50 MB internet when I buy the SIM. But when I use internet then 60 RUPEES deducted from my main balance on 21 September 2014. This deduction is wrong because I checked my internet balance after deduction then it is still some MB left. Then I call to customer care...

My prepaid Idea number is [protected]. An amount of Rs. 6/- has been deducted from my balance on 17.9.14 and Rs. 6/- on 18.9.14 forcefully. Three SMS has been sent to my mobile from no. 55517 for which Rs. 9/- has been deducted. IT PROVES THAT AMOUNT HAS BEEN CHARGED BY IDEA FOR INCOMING SMS. One call has been made by the Idea network on 14400001 for which Rs. 3/- has been charged from my account....

I have been with Idea for a while now. Phone Number: [protected], Name: Srikaran. I am on the Idea 3G Champion 499 plan, revised to 525 from last month. Part of the plan is 1 GB of free 3G Internet. My billing cycle is from the 19th to the 18th. On 2nd Sep, I realized that I have exhausted my 1 GB free usage and for the remaining month, I wanted extra data. So, I placed an online request to activate the 3G Pack for 600 MB for 200 rupees assuming...