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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
Complaints 16713
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1800 270 0000
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382011

Idea Cellular reviews & complaints page 622

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R
Raaghavender G
from Hyderabad, Telangana
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WRONG BILL and DELAY in CUSTOMER SERVICES

Address:Hyderabad, Andhra Pradesh

This is Raghavender and I am using idea mobile with no 991****83. As per last month bill my no billed around Rs.499.96 for data usage, which is free under under my plan AP_Seg_2G Idea Super Combo 249 upto 11/10/14.My plan chaeged to AP_Retail_3G Idea Super 249 w.e.f. 12/10/14. I charged of Rs 499.96 using around 122MB of DATA upto 11/10/14, this is very insane to charge me for data, which I am eligeble free under postpaid plan. This...
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S
Sv Pai
from Bengaluru, Karnataka
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NO RESPONSE FROM YOUR CUSTOMER CARE AP

Address:West Godavari, Andhra Pradesh

Public Posting in my Face Book to my Friends Circle: If you an Idea Cellular Customer Kindly go thorough below or other wise they will make you FOOL: DEA CELLULAR, THE COMPANY THE WILL MAKE YOU A FOOL. They send the following SMS initially Dear Customer, Please update your mail id with us to communicate with you in a better way.Just Type EMAIL ID (space)Your mail id and send it to 12345(Toll free) Later on as suggested by IDEA...
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S
saurabh mungali
from Pune, Maharashtra
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SECURITY NOT FOUND (500 RS) AFTER CHANGE CONNECTION POSTPAID TO PREPAID

SR# C1-[protected], SR# C1-[protected], Comm Id# C1-[protected]. NO ACTION TAKEN BY IDEA CELLULAR, I HAVE ALREADY GIVEN CANCLELLED CHAQUE IN IDEA DEALER ( BANSAL COMMUNICATION, RUDERPUR) TWO TIMES, BUT NO ACTION TAKEN BY ANY IDEA CELLULAR CUSTOMAR CARE OR DEALER, IM SUFFRING FRM 10 MONTH AGO, PL. DO NEED FULL ACTION. my no. is [protected]...
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S
Shivshanker Kumar
from Jugsalai, Jharkhand
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closed the sim

I purchased the sim [protected]. after that more sim purchased by me for use in modem & mobile phone. Last purchased number is working till now but the number closed by compeny without any information. When I talk to callcentre the person says to me that I purchased more Idea sim so that your number be closed. If I purchased more than limit, then lastly puchesed sim will not be activate by the compeny. Why they closed my number that used...
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gajendra chouhan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service centre not giving cell phones that gave for repairing.

Address:Indore, Madhya Pradesh

Namastay sir/madam, I gave my idea 3G cellphone to its own service centre for repairing of screen damage. I gave cellphone on 27/09/2014. And they gave time for 10 days to completely repair. But when i reached at time they told me that after 7 days. I say ok again i reached at centre they tell me for more time today 31/10/2014 Yet they didn't gave me my cell they tell me for more time.i am very frusteted I have also paid repairing...
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laxmikanth05
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

9795214531 representing them self as FAKE SBI Card division

I got phone call from [protected], which i oversaw earlier though its landline number, they represent them self as SBI creditcard division and ask me to convert my reward points to 4999 rupees as cash back . Initially i though they from sbi, they asking me to confirm my date of birth which i did so, then asking my card number, i give them card number 16 digit... then they asking my validity of card i gave, when they ask my cvs i got confirm...
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G
goyalprakhar
from Etah, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

copan block

Address:Etah, Uttar Pradesh

Dear Sir i am retailer Maa kela devi communication . copan purched 10-5000, 20-2500 dis.agrawal communication jalesar etah mob.[protected] but copan blocked last 2 month copan no activated complaint. please sir action and revert me....
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Lavkesh Dwivedi
from Hyderabad, Telangana
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Wrongly charged for 126 Recharge

Address:Jalaun, Uttar Pradesh

Hi, I have done 3G Data recharge of 126 Rs (1GB) on 29th Oct 2014 and my recharge was done successfully and I have got successful recharge message. But when I am using Internet data charges are deducted from my talk time balance and 3G data balance remain same. When I called Customer Care and they don't know about ISF, Next day I went to idea store to ask regarding and they told ISF means Idea Smart Phone. I don't have a Idea Smart Phone....
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P
Prasad1307
from Hyderabad, Andhra Pradesh
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Sim card Lost

Address:Hyderabad, Andhra Pradesh

Dear Sir, My name is DOKKU. SAMUEL and My Idea Number is[protected]. I have lost my Idea Prepaid Sim Card. so, I want to block my sim card immediately, so that anyone cannot make use of it illegally. Please acknowledge me ASAP. I shall be highly obliged to you for this kind work....
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S
SATYA SAIRAM
from Hyderabad, Telangana
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not getting any proper response from CC

Address:Hyderabad, Andhra Pradesh

Hi sir, This Sairam, My mobile number is [protected]. I am not getting any proper response from the idea customer care and they are literally disconnecting the call when I am irate on them. They are not giving any proper response and it's not the 1st time, I am facing this problem from last month. Coming to my issue, toady from morning onwards I didn't receive any balance deduction alert after the call get disconnected and sms sent,...
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R
rsd4u
from Delhi, Delhi
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Wrong Deduction from prepaid balance

Address:Deoria, Uttar Pradesh

My idea no is [protected]. I've recharged 3G data plan and it finished in one day and also finished my Rs.160 balance approx. I called customer care but they are not sure why it happened or not even to bother about the origin of this issue. Now I'm frustrated and going to change network. Whenever I again recharge it again finished all the recharge done within a minute not even I can call the customer service....
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A
ahmed310872
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON ACTIVATION OF SERVICES ON PRE-PAID SIM

Address:Jabalpur, Madhya Pradesh

Dear Sir, 1. I had applied for porting / migration from post-paid to pre-paid for my number [protected] as I want to retain the number. Since, Friday, 24 October 14, my mobile services on the previous SIM (post paid) have been stopped. But the the new SIM (for pre-paid) has not been activated so far. 2. I was told that the services on prepaid SIM will stop at night and by morning the next day services on prepaid SIM will resume.But...
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A
abcdeghkjhklgjk
from Faridabad, Haryana
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Toll Free number issue

Address:Faridabad, Haryana

Dear concern, Hi, Myself sunil Yadav from faridabad my mobile number is [protected]. I am not able to make call on toll free number actually i lost my debit card and my bank is saying to make a call with ur registered number but due to some bill pending in IDEA company i dont make outgoing call but they should allow user to make Toll Free Number Please do something .I make a complain in idea and complain ID is c1-[protected]. Thanks...
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Address:Gautam Buddh Nagar, Uttar Pradesh

I activate the 3g plan at 8/10/2014 and bill generate on 14/10/2014 in this bill I have full Internet rental with 125+ 12% tax I call to customer care on 8/10/2014 he says bill generate on daily basis but in this bill have full rental 107 rupees extra and I consume data only approx 200 mb. plz solve my problem my no is [protected] sunil verma...
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piyushtank
from Bengaluru, Karnataka
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Facing problems with Mobile Network and 3G services

Address:Pune, Maharashtra

I am Piyush Tank. I am using Idea Cellular Network and my office location is Hinjewadi (Phase 3), pune, maharashtra where I am continuously facing network issue. Please resolve the issue asap else I would have to switch to new network....
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love2ashwani
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary calls to enquire about someone

Address:New Delhi, Delhi

Hello Sir/Madam, I am recieving many calls from Idea cellular asking about some Rakesh. I have clerify about them many times that i dont know any Rakesh who is using idea services or used any idea services but still they are calling me again and again to enquire about the same person.and i am feed up of this. Recently i have recived call from [protected] any sanjana was on the line please do something. they must validate the alternate...
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Since last 4 days i am unable to call anybody as well as m not able to recieve any calls from my idea sim. My internet connection is also not working. From 21st oct.i was in international roaming and idea charged mei 100 rs.without any reason, so i switched off my phone. But on 24th oct.when i reached UP i found that i was unable to perform outgoing calls and everytime i try to call, it gets disconnected. I am also not able to contact costumer...
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sandumesh
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Getting Proper Speed On Net

Address:Anuppur, Madhya Pradesh

Dear Sir / Ma'm I use your network for data uses only since last two years, earlier i was on BSNL. I shifted to your network because it was good & fast at that time and i thought as the time passes and technology gets upgraded your system will also improve. BUT I WAS WRONG. As i was not getting proper speed, i complained to your customer care services and your executives suggested me to change my SIMCARD as per them my SIMCARDS...
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A
Aalap Kapadiya
from Delhi, Delhi
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CHANGE OF PLAN WITHOUT INFORMING

Address:Ahmedabad, Gujarat

While checked last 3 months bills, i found that Idea changed my plan from 99 to 139. When called customer care Executive, Idea already send Written Information through Courier & by post, which is still not received nor any SMS received from Idea fro Change of plan....
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JAYACHANDRAN.N
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WRONG CHARGES LEVIED ON MY IDEA BILL AMOUNT- Mobile No.9895110464

Address:Thiruvananthapuram, Kerala

Dear Sir, I am using my idea cellular number for the last 7 years.My number is [protected]. My connection is Postpaid nature. I am paying regularly the amount average Rs.800/- all the month as bill charges. Unfortunately I have received an amount of Rs.1668.50/- towards call charges and internet charges for the month of October 2014. I have not yet applied for Internet connection in my number. I have not yet used internet connection from...
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