Idea Cellular Complaints & Reviews

after getting confirmation from your customer care that i have received a offer of 110 MB free for 10 days and after 10 days your net pack will expired and no additional charges given to you and i started browsing internet but within 5 days i got sms for making bill payment for 712.00 rs. im shocked and ask your executives to immediate disposal of this excess bill amount issue..but nobody helped me.out. now im not using your sim and want...

My mobile number is [protected] & I've lost my phone so this is my request to you please block this sim immediately so that someone else cannot do miss use of that. Please let me know what we can do in this case & where I can got the new sim card of same number...SHARIQ ANWER [protected]......

This is escalation of a complaint no. C1-[protected] for cellular No. [protected]. First-of-all, I am not hesitant here to say that Idea service is a big piece of crap. I have been charged something called pro-ration data charges in my bill. My question is why was information not given to me when I was activating the data-pack??? Now after getting the bill when I ask the your prestigious customer care the same question they say I...

Hi I have submitted a complaint to idea cellular which is given as below ""MY IDEA NO. is XXXX i have done a3 g recharge of rs 249 before recharge my 3g balance was around 600 mb and after recharge instead of adding balance my 600mb data was lapsed i have spoken to customer on 12345 and 198 to lodge my compalint 3 times spoken to vikas, deepak, harihar and also someone else also at 6:15 pm today each time i got different answers, one...

I have already written out my details. The additional point I want to make is that if--in the event of that being the case--someone had broken into my email service and sent a wrong message on my behalf, then this can happen with the emails of all other IDEA customers, including those connected with national security and not just writing about the subject as is the case with me. Therefore, please look into my case with the utmost urgency.If...

Dear sir, My mobile number is [protected] & i've lost my phone so this is my request to you please block this sim immediately so that someone else cannot do miss use of that. Please let me know what we can do in this case & where i can got the new sim card of same number... Darpan Joshi [protected]...

To [protected]@idea.adityabirla.com Today at 9:38 PM I have received no reply to my message of October 23. To say the least, your behaviour has been most strange and unpardonable. On the night of October 17-18, I saw two strange messages--the first one saying that my request for Barring had been received and that it would be activated within six hours, the second saying that it had been activated. Thereafter I could neither receive...

I'm using Idea's 198rs unlimited 2g data pack with validity of 30 days, post 1.25gb usage the speed will be reduced to 20kbps. I used this pack for 6 months and the speed was never an issue. But from this month after 1.25gb usage, my speed is substantially reduced to 1kbps. So i contacted the customer service executives 3 times and done whatever they asked me to do like setting configuration, manual network selection, clearing caches, putting...

Dear Sir, I am Purchase 07 New Post paid Idea Connection before 10Day Approx. (02Conn. by Nandkishor) (05Conn. By purchase my friend) only but this not start. i talk Vrindavan Distibutor but he is not give me reposed (Mr. Dev Sales Man Contact No- [protected]) he was theft my friend Driving Licence. and he is not attend my Phone. he is not give me reposed. then i talk your Customer care 12345 he was assured your SIM started With in...

DEAR SIR, CUSTOMER NAME: SUMIT MALIK APPLIED NUMBER: [protected] ALTERNATE NUMBER: [protected] ADDRESS: B 284 INDER ENCLAVE PH 2 KIRARI SULEMAN NAGAR DELHI 86 WHEN THIS NUMBER ACTIVE (09/10/2014)AND SHOW HOTLINE THEN AFTER IN 2 HOUR ANY BODY DO THE REQUEST FOR BARRED...THEN I HAVE GOES TO MY IDEA AND RE ACTIVE THIS NUMBER BUT ANY PERSON DO AGAIN BY AGAIN DO THE BARRED REQUEST... 1ST TIME BARRED: DND VOILATION 2ND TIME BARRED:...

Sir, I'd like to bring to your notice that I'm really disappointed with the services provided by IDEA to me.. I assumed that its the best network and now i genuinely regret being an IDEA customer.. I'm Puja Chopra from Visakhapatnam, A.P. The sim is on my name. And the number is [protected]. I've been a postpaid customer of IDEA.. Since I have moved to Raipur from Visakhapatnam and I still wanted to use the same network, I placed...

Dear Sir/Madam, This is with reference to my mobile bill dated 16-Oct -2014 for [protected]. There has been an unrelated charges of Rs.100 billed under SMS-MT category, These charges have been addedon my previous bills also. I spoke to Idea customer care personnel on 24thOct 2014, and informed them about the charges. I was informed that this is charged for somedownload, since the answer was appropriate I asked the call to be escalated...

Hi Team, I am very old customer of idea, And I am using postpaid connection more than 6 years and my mobile number is [protected]. I receved a call from idea on 06/10/2014 morning that we are offering new prepaid connection for 2 year validity plan with 10 paisa for local calls and 30 paisa for std calls for RS. 650 and this offer will be valid for two years. He gave me two very nice number [protected] and [protected], Rs. 650 for...

Dear sir, I would like to tell you that i am getting very disturbed from the idea care because of wrong billing of my idea postpaid connection . as per my new idea plan there is some data needs to be free of cost but idea put the charges to my bill of data using by me which is not ok with my plan . when i talk to idea care there is different reasons of different consumer care officers....

A day before a message from idea cellular came that you have 2 days remaining validity for your mobile number. When i asked the customer care service of the company they refused to tell me the data balance and said that data pack is active and you can use it for two days. When i started using they deducted my balance also the customer care service is behaving rudely....

Hi sir, I facing the problem with IDEA cellular, They bared my outgoing service's without any intimation, When I called to customer service they are saying I crossed the credit limit of 1000 R's and they are saying I used around 2344 R's then I asked them what are the details I used for 2344rs they replayed that they will provide the details only after bill generated

if they provide the details on 1st novembor...

Dear sir My idea no[protected] has been activated by juice up by web without any confirmation .they have deducted Rs 45 . It is very unfair and conspiracy of idea and juice up jointly. I want my money back. This is a well planned handiwork of idea and juice up....

Respected sir, I am Vijaykumar Ramchandra Marathe, currently residing at B-98, Ektaa nagar, Opp. Walchand college, Solapur. On October 23, 2014, I lost my Mobile at the Jodbasvanna chowk, Solapur. The mobile is an Samsung Galaxy Grand 2, with a white colour on body and flip cover and removable black color case. The IMEI number of the phone is *352116/06/871185/0^ *352117/06/871185/8^ and the serial number of the device...

my mobile number is [protected]. my balance was 800rs as i rechaged a day before with 550rs... on 7th of oct when i checked my balance it showed Rs.0.. i called up customer care they replied to me by saying that recharge of 550rs has not been done ... i explained them and told them that i have recieved a message of recharge done from the company and so asked them to lodge up complaint.. but they said they cant lodge a complaint and hung up...

Dear Sir, I have purchased a new idea prepaid sim on[protected]. Now on[protected], they deducted Rs 20 and Rs 5 from my account balance. I asked the idea customer care regarding the same, they said that has been deducted for game downloading. Although i have not downloaded any game not activated any value added services, still they are not refunding my balance. I am cheated by idea. Please do the needful. My mobile number is [protected]. Regards Dibya...