Comments
thank you for your quick response.
Let me see the final result, if you have any more questions please email me because my phone number doesn't have signal for both (old &new) SIM cards.
kindly consider it as a priority, i will miss my important office calls.
Let me see the final result, if you have any more questions please email me because my phone number doesn't have signal for both (old &new) SIM cards.
kindly consider it as a priority, i will miss my important office calls.
Hello,
the actual request is convertion of postpaid to prepaid.
the request form was received by Velachery Idea Show room (Attached screenshot).
please check the SR#C1-[protected]: why its was closed without resolution.
after convertion neither the postpone or prepaid no services are working for my mobile.
it seems to be the team did half work and forgotten to activate the Prepaid number, didn't resolve the request.
if you have any questions please email me, i will answer for you, the screenshot was attached for your reference.
the chennai Idea customer care people are useless, they don't know what the user is expecting.. i tried to explain but they cant understand and simply lying with different answers & they will put on MUTE.
Regards,
Jagadesh
the actual request is convertion of postpaid to prepaid.
the request form was received by Velachery Idea Show room (Attached screenshot).
please check the SR#C1-[protected]: why its was closed without resolution.
after convertion neither the postpone or prepaid no services are working for my mobile.
it seems to be the team did half work and forgotten to activate the Prepaid number, didn't resolve the request.
if you have any questions please email me, i will answer for you, the screenshot was attached for your reference.
the chennai Idea customer care people are useless, they don't know what the user is expecting.. i tried to explain but they cant understand and simply lying with different answers & they will put on MUTE.
Regards,
Jagadesh
Dear Customer,
Our efforts in contacting you could not be established. Please share your alternate contact number and suitable time for us to reach you and address your concern.
Thanks & Regards,
Customer Care, Idea Cellular
Our efforts in contacting you could not be established. Please share your alternate contact number and suitable time for us to reach you and address your concern.
Thanks & Regards,
Customer Care, Idea Cellular
Sir,
i don't have alternative mobile, so i'm asking you to email me if you have any questions but you are simply wasting time.
my question what do you what to know, i have attached the screenshot with proff of Convertion form from Post to prepaid. whenever i contact Ideacare they are putting on Mute. (worst support because they dont know what to answer after sending the screenshot of conversion form)
the Chennai velachey Idea showroom is doing Fraud business. they have charged 300/- as activation while taking connection that is al
so not returned to me though the bill is payed during conversion) there was excess amount of 450/- RS. tough the bill was 300/-. and they received my form.
I understand you are not interested to continue your services. you will loose your business if that is the case.
i don't have alternative mobile, so i'm asking you to email me if you have any questions but you are simply wasting time.
my question what do you what to know, i have attached the screenshot with proff of Convertion form from Post to prepaid. whenever i contact Ideacare they are putting on Mute. (worst support because they dont know what to answer after sending the screenshot of conversion form)
the Chennai velachey Idea showroom is doing Fraud business. they have charged 300/- as activation while taking connection that is al
so not returned to me though the bill is payed during conversion) there was excess amount of 450/- RS. tough the bill was 300/-. and they received my form.
I understand you are not interested to continue your services. you will loose your business if that is the case.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular